Exclaimer Reviews

Pros

The software is easy to implement. The customer journey is a WOW every time help is required. For an SME trying to compete with larger organisations the signature conveys a professional company is communicating with you 'from the get go'. Awesome brand awareness and information share capability is built in.

Cons

Would be good if it could drive lead generation using AI moving forwards.

Alternatives Considered

Gmail

Reasons for Switching to Exclaimer

Customer experience is the best.

Pros

Easy to set up, and manage with different groups etc. Can customise signature templates and have multiple depending on people group or any campaigns that are being run.

Cons

The customisation of signatures needs a little work. It can be fiddly, and what you see is not always what you get on the other end

Alternatives Considered

CodeTwo Email Signatures 365

Reasons for Choosing Exclaimer

Price and functionality. Exclaimer offered more and is more user friendly

Switched From

CodeTwo Email Signatures 365

Reasons for Switching to Exclaimer

As mentioned above, the price and functionality of Exclaimer.

Pros

If you need central signature management, it works great.

Cons

Other than a new UI to the editor/management interface, there hasn't really been any "new" killer features for signatures or ease of use in many years - recently, they seem to try to flog other products and over complicate the plans now by launching different tiers.I also feel support has been terrible over the years when it comes to anything from dealing with an outage to knowledge on their own product.

Pros

it integrates, is easy, reliable and deploys instantly. We can modify to meet changing environment like when our school accomplished Accreditation. Adding the log and making a hot link was a snap.

Cons

NA. We have yet to find a limitation that has caused us grief, concern or in need of support.

Alternatives Considered

Newoldstamp

Reasons for Switching to Exclaimer

The back end management in Exclaimer! was more organized and conducive to how we work back in the tech office.

Pros

Very easy to impletement, with no downtime for the customer. We only use it for O365 and have used for years with on prem Exhcange enviroments. Support has always been good and is very inexpensive to run. Design enviroment is good and for a web environment is easy to use after a bit of playing.

Cons

Some of the design features in the editor like changing fonts and sizes can be a bit confusing. Just formatting setting in general, can be a bit trial and error. No autosave function and no HTML coding function.

Alternatives Considered

CodeTwo Email Signatures 365

Reasons for Switching to Exclaimer

Exclaimer has always been the one product we have seen

Pros

Once you’re setup, adding new employees is a breeze. The data sync is also a great feature for quick updates. Signature builder feels powerful enough if you have design experience.

Cons

Setup is very clunky. The docs are good to help get you there, but it’s not a slick integration process by any means.

Alternatives Considered

Signpost

Reasons for Choosing Exclaimer

Updating and o boarding was a headache before. Now it is very simple.

Reasons for Switching to Exclaimer

Great support and deep integrations

Pros

1. Easy to use and configure
2. Does not conflicts with inhouse digital security setup in outlook.
3. With the Server/Client Side setup its automatically applies signatures if we sending email from ipads/tablets/mobile phones.

Cons

Sometimes its takes time to search for white papers on the exclaimer website incase of any issue.

Alternatives Considered

CodeTwo Email Signatures 365

Reasons for Switching to Exclaimer

1. Very quick response from the Sales team. 2. We had inhouse security solution which Exclaimer is able to manage itself.

Pros

The product is easy to setup and configure. The design templates make it easy to get started. It's a great branding and marketing tool to help ensure consistency across email communications.

Cons

Exclaimer is linked to the email provider so if the provider is having problems, then Exclaimer will have problems. This is expected but worth mentioning.

Alternatives Considered

CodeTwo Email Signatures 365

Reasons for Switching to Exclaimer

Better integration with Office 365 and better security model.

Pros

The product works great, signatures are very customizable, seems to work flawlessly with no end user issues. Only required improvement would be an outlook mobile add-on allowing end users to see their signatures rather than tagged on the way out.

Cons

Generally the product is good but when there is an issue which lets exclaimer down is when you require support, very rarely does someone answer the phone, told you have x minutes wait then after that period it goes to voicemail which when you leave details, nobody call's back. Logging a ticket via the portal works fine but very slow to get any response, support seriously needs improving.

Pros

It is very easy to deploy and implement in M365.It is also easy to configure complex systems with mutliple different signatures.

Cons

Some functionalities are currently missing for the outlook implementation. For example the fragmentation of signatures into multiple blocks that get combined to a single signature. It works well in the server side implementation, but in the outlook version you get seperate blocks that you can't combine.It would be very helpful for campaign banners and the likes.

Pros

This product does exactly what it is supposed to do - once it is set up. The initial setup of the service for G Suite is *very* intricate. You must follow every last detail exactly in order for the system to work properly. However, that being said, their instructions are perfect. While lengthy and technical, as long as you follow their instructions to the letter, the service will work and it will work well. After initial setup of the G Suite integration, using it is a breeze.

Cons

There are different flavors of their products depending on your mail server setup. We use G Suite, and their signature builder for G Suite is very limited. Yes, it is functional. It's not bug-laden or broken in any way, it's just limited. You do not have access over the source code for what you build as a signature. You're forced to use their visual signature editor. For novices, that's probably fine. But if you know basic HTML and you're just looking for a simple table or block of text as a signature, their visual signature builder creates bloated, unnecessary code that isn't always compatible with every email client that receives it. This bloated code means that signatures might display differently if someone views your email signature in a different email client. If I had direct control over the HTML of my email signatures, I could minimize the bloat and strip it down for maximum compatibility. The G Suite version of their product, as of July 2021, does not allow you to so this. That is one of my few criticisms of the product.

Pros

Exclaimer makes everyone's life simpler. Perfect for small teams with a specific focus and large businesses alike. Simple management and no software to install. Simply connect it to your servers and manage your marketing and branding without worrying about [SENSITIVE CONTENT] in accounts using comic sans!

Great campaign management and the ability to schedule by date and time is a godsend. Easy design updates - have specific signatures for each team or individual with granular control. Lower internal server load through light-designed internal signatures.

Cons

As a non-technical team it was a bit hit and miss rolling out the signatures for the first time but support was awesome and some tinkering by IT did the trick - no downtime and no errors for over a year - so far.

Simply had to do one walk-around and delete all email signatures from the local computers. Some users with email signatures as templates (for accounts and terms and conditions etc.) could keep them and keep working the same way so minimal onboarding is required.

Pros

My highest appreciation of this software came when it was time to take it off premise and move it to O365. Nearly every feature transferred and the Exclaimer Support Team transferred a majority of our templates and settings for us to get the project moving. All that was left to do was make some minor adjustments. The support behind the software is a big deal when you are a two-man crew trying to support a medium-sized company as we are.

Cons

The on-premise version could get a little confusing at times, especially when trying to arrange graphics and configure font appearances. Most of those components have been simplified in the O365 version though. Arranging and re-arranging the setup of the templates has become much easier now.

Pros

The ability to have all the signatures uniformed is powerful as users typically start modifying their signature away from the corporate standard. Exclaimer maintains consistency with signatures which is great and even syncs the users with Azure. Another powerful feature is to be able to create different types of signatures for different teams or departments within the organization which keeps it well managed.

Cons

There is a steep learning curve to master all the features and capabilities of Exclaimer. It would be nice if there was some guides or videos to help new Admins get started. Lastly, trying to edit a template or existing signature (e.g. add a new field such as for Microsoft Bookings) is an arduous task to say the least as all the formatting gets moved around. Difficult to modify after the fact.

Pros

Exclaimer Cloud for Office 365 has been extremely easy to deploy and configure. Everything is so well laid out making it easy to know what to do and how to do it. Exclaimer have brilliant online documentation making answering any questions you may have simple and fast, and best of all it just works.

Cons

The product is very limited and locked in. The product has been designed to work in 1 way and 1 way only. If you are looking for support to go beyond what the product can do with the online documentation and the out of the box wizard you will hit a brick wall. The Exclaimer desktop client is a poor experience as well. You are required to sign into it and then if the user changes there password you need to sign into it again. This can be automated a little with Microsoft Seamless SSO but you still have to go though the GUI and from a user perspective this is a poor experience and anther thing to do that they do not understand why.

Pros

I like Exclaimer because it provides a unified experience across all devices. I know that my corporate branding, and that of my customers, will always be present on every email. And you can have different signatures for replies, other departments etc.

Cons

I'd like to see a media library to be able to re-use images. Currently you have to upload an image each time. Plus I had to move away from being a partner due to not selling enough new seats annually. Happily buying through CSP works out a little cheaper overall.

Pros

The ability to create signatures in a matter of minutes makes Exclaimer a delight to use.

Drag and Drop features is very nice, making creation of complex signatures easy for all technical abilities, no need to know html

You can also tailor certain area's of the signature to be visible dependant on AD criteria, something we utilise regularly.

Cons

Would be nice to have a wild card place holder for images. For example if you had your corp sign off and then banner followed by some other information and then a T & C, rather than have to split the signature into 4 sections that flow on to each other you could incorporate the first 3 things (corp sign off , Banner, Other) together and then have a pool of images for the banner that can be inserted due to filter criteria and then and the T & C

Pros

Clean crisp signatures are just a click away. Personal information like email addresses and mobile numbers can be pulled transparently from Azure active directory, making highly professional yet personalised signatures extremely simple to create. Setting up multiple signatures and then switching them on and off centrally removes any requirement for users to have to manage their own email branding. We like the software so much we are in the process of becoming an Exclaimer partner.

Cons

There's little to dislike really. I think the only thing I found slightly difficult was image management within the signature and in the end, I wound up resizing and creating aggregated images externally to Exclaimer before uploading. Most likely this was my unfamiliarity with the product at the time, but it worked.

Pros

It does everything it says as well as it needs to - it's far easier than managing signatures manually. I started using it when it was just me - ensuring signatures get applied uniformly across all devices - it wasn't possible before - different apps have different capabilities - this isn't dependent on any features on apps or devices

Cons

Nothing really - I guess they could give it away for free?
Seriously though, it does exactly what it says on the tin.

Pros

I like the fact you can very quickly have a signature up and running and applied to all users very quickly to get your started. As you become more familiar with the product its very easy to add more signatures and more complicated signatures to really stand out and collect customer feedback if needed.

Cons

Applying different signatures to different shared mailboxes doesn't quite work as we want with displaying them in the outlook client, however it does display them correct when leaving the org and applying to emails

Pros

Easy to deploy, customisation is easy with conditions

Cons

Intial design phase. No html features available

Alternatives Considered

CodeTwo Email Signatures 365

Reasons for Choosing Exclaimer

Cloud avaibility

Reasons for Switching to Exclaimer

Easy to deployment and change

Pros

Your PowerShell/cloud implementation is awesome I love how easy it is to link the system into a new tenancy. The UI outside of the designer is clean and readable and just very nice.

Cons

The Signature designer is clunky and unwieldy, things get stuck and there's a lot of 'ghost problems' around font and spacing that go away when you just delete and remake whole sections.
Additionally please for the love of god make an option to default the font size to actual font size instead of pixel size.
An option to increase or set the frequency of 365 syncing would also be nice having to manually sign into exclaimer, go to settings and hit sync is an unwieldy step when all you have to do is update one persons mobile number..

Pros

After getting enrolled within the Office365 tenant, the deployment of Exclaimer was pretty easy.
Managing the signatures was straight forward.
Support was prompt.
Easy to use.

Cons

There were a couple issues that came up after deployment: some distribution lists stopped working and had to apply a fix via powershell to resolve.
Some customization fields could be added.

Alternatives Considered

CodeTwo Email Signatures 365

Reasons for Switching to Exclaimer

Price

Pros

Exclaimer is great as it enables us to deploy consistent signatures on brand to all our team irrespective of which device or app their emails are sent through.

Cons

The signature creature tool builder could be a little better, sometimes it feels a little clunky.

Pros

Exclaimer allows us to manage our various signatures - switching between certain campaigns and "normal time". The interface is easy to follow. The platform has a good level of configurability so we can provision different signatures to different people and situations. We use different signatures for replies/forwards and new email.

Cons

Users report not receiving the most recent signature when it changes. This is usually because they are not signed in to the exclaimer addon. It's an easy fix but users are left frustrated for a while.