SMTP2GO Reviews

Pros

Easy integration with existing systems.
Rock solid reliability with advanced reporting

Cons

50mb limit attachment per email. Terms of service does not allow paid surveys, Streaming TV services and essay writing services.

Alternatives Considered

SendGrid

Reasons for Choosing SMTP2GO

SMTP2Go was a better fit for my usage scenario.

Switched From

SendGrid and Mailchimp

Reasons for Switching to SMTP2GO

SMTP2Go was a better fit for my usage scenario.

Pros

I needed to separate out my transactional emails from regular communications. I also needed to be absolutely sure that messages were being received.

I'd never set up transactional email before and I didn't want a time-based free account to start with. SMTP2Go has a free plan for up to 1000 a month. That's perfect if it's going to take time to roll out.

Overall, for me the best thing is that it 'just works'. That means I can concentrate on other aspects of the service we offer, rather than worry about emails not getting through.

Cons

Really nothing. I had a couple of questions, and the support was friendly and sorted it out immediately.

Alternatives Considered

SendGrid

Reasons for Choosing SMTP2GO

Google was fine when the website was in its infancy. However, I needed to separate out transactional emails from my company's regular emailing with customers.

Switched From

Google Workspace

Reasons for Switching to SMTP2GO

The pricing for SMTP2GO was cheaper. There was also a higher threshold for test emailing.

Pros

Provides SMTP on the go which is great for temporary email solutions

Cons

Had a couple of tests with this to ensure it works via temporary email addresses. Account got blocked. Other than that, its great.

Pros

Best transactional email service, very simple to use, you don't need to be too technical to understand and start using it. Unlike other solutions, domain validation and user creation is simple. Excellent dashboard and reporting system.

Cons

I haven't found any weak points yet, in fact it's the solution I give 5 stars for everything!

Pros

Surely it is one of the best transactional email services. It's safe and reliable. We can say that it is a guarantee in this sector.

Cons

The SMTP2GO logo, in the free version, is unfortunately present in the email template, even if it is displayed elegantly.

Pros

It’s a very reliable piece of software is very easy to set up.

Cons

I would like to see more AI and more API functionality.

Pros

if your business relies on emails and If you are looking to enhance your email delivery and not worry about sending failures, SMTP2GO is your best choice. theirs servers are whitelisted at any Antispam service, your Email wont get bounced unless you have a typo mistake.
They also provide you with brilliant reports to track every single email. support team are very helpful.
several packages are available for everyone and you always upgrade/downgrade if you wish

Cons

I never had any problems so far. except for one time when we had a few infected users sending bulk emails to invalid recipients and got us blocked. it will a bit tough to handle with the support team cause they were too strict to unblock us but to be honest they had a valid reason as our problem could have affected the other members and therefore their business.
otherwise, we are happy with what have!

Pros

SMTP2GO was amazingly easy to implement. Signing up was free, I was happy with the level of service available on the free tier and connecting it to WordPress couldn't have been simpler as they maintain a plugin to make sure all email calls go via their service. We currently combine SMTP2GO with the WeMail plugin for sending mailshots to our members, and the combination works nicely.

Cons

The usage limits on the free tier aren't especially generous, and to stay within them when sending mail shots we have to allow the messages to send over an hour or so, which means "last minute" emails aren't an option for us. Not a big deal as we'd prefer to avoid last minute emails in any case, and now we have an extra reason to do so!

Alternatives Considered

SendPulse and SendGrid

Reasons for Switching to SMTP2GO

The free tier gave sufficient level of service and it was very easy to implement.

Pros

It just works.

It's good being fancy and all, but in the end, it's the product that matters. Simple layout, no dynamic loading. Clean sections.

I love it.

Cons

No real downside to their services. If I had to, I would change the following:

The overall style of the app, make it feel more modern.

Support light/dark mode. Just to make it simpler on late night debugging.

The logo feels a little outdated.

The landing page could use a breath of fresh air.

Alternatives Considered

Mailgun and Mailjet

Reasons for Choosing SMTP2GO

The support was kind, but in the end not helpful. The company was stuck with tons of undelivered emails in Black Friday weekend. Hell. SMTP2GO worked 100% no missed deliveries, no nothing.

Switched From

SendGrid

Pros

I was using SendGrid, and I cannot imagine a more awful experience. SMPT service should be transparent, and should not require any attention. SMTP2GO delivers just that. Once we registers, I have not had to spend a second thinking about SMTP service. WIth SendGrid, it was a daily worry.

Cons

I have nothing to list. It has been a solid product.

Pros

SMTP2Go is the most reliable email exchange with ton of customisation and monitoring. I really like the fact that it can send emails with higher limits when compared to outlook. And it's dashboard interface with realtime user activities tracker is very useful.

Cons

It's features and customer support are good and consistent. But it could be improved. It could have a contact database in its server, which could make the integration better. And there is no much testing on analysing Emails.

Pros

the web-based interface, and ease of integration made this the natural choice long term - having had problems a with my IPS and hosting company getting shared IP address listed on DNSBL or RBL lists and spending allot of time doing de-listing because of other peoples mistakes rerouting via SMTP2GO made perfect sense, I tried the free package and while this would suffice for 90% of the time I don;t mind paying what is realistically a small fee for piece of mind - my clients don't notice and mail gets delivered.

Cons

As yet I have found no drawbacks, I can't fault the interface or the service.

Pros

It is easy to use and has a lot of integration / API to other systems. We have this embedded on our monitoring system so it can send SMS to relevant team when there's a critical alarm.

Cons

The price is a bit high in my opinion given that SMTP relay service can be obtain from open source systems.

Pros

Very easy to use. Accepts multiple ports and simple security protocols

Cons

Mobile app for control and notifications,

Alternatives Considered

Brevo

Reasons for Switching to SMTP2GO

Easy to use

Pros

No down time, superior service and communication is awesome!

Cons

my con for the software would only be price. I don't find it unreasonable but if i have to provide a negative, then this would be the only thing i could think of.

Pros

It's extremely simple to get started, the software is straight forward and offers all the features we need.

Cons

I didn't find any cons for this software.

Pros

The main things:
* Outstanding service quality
* Heavy commitment to quality customer support
* Smooth considerate and competent handling of a variety of mission critical incidents
* Easy memorable setup process
* Caters for a wide range of end user use cases
* Adequate metrics -- easy to use and not over complicated

Cons

We're in New Zealand. Sometimes the backend load is a bit slow

Pros

SMTP2G0 cured our issues of not being able to get outgoing emails from ERP software or scanner to send. once we setup SMTP2GO our emails have not had any outgoing issues since. We were trying to resolve these sending issues with ERP software company, email hosting company, outside IT provider, and internet provider. No one could resolve, but once SMTP2GO was suggested by another user, boom, our issues were resolved.

Cons

I have no cons to report on - we are very happy with SMTP2GO!

Pros

SMTP2GO has been reliable, straightforward with billing, and responsive to my issues. Their pricing is also flexible for lulls and surges of service requirements.

Cons

No complaints. Honest! It works. It's fairly priced. ...and they are there when I need them. One minor con... Their summary reporting of email status isn't ideal for large deliveries. I believe they could use a redesign. I'm sure they know it and are probably working on one.

Pros

I travel regularly, and frequently hit problems where I couldn't send email via the hotel WiFi. It was always an outgoing mail server issue. With SMTP2GO, I've never had a problem, from the U.S. to Vietnam, to Europe.

Cons

There's nothing I'm unhappy with, it just works.

Pros

Easy to use and setup simple SMTP scan to email services.

Cons

Security becoming too strict and will make deployment of scan to email services very difficult.

Pros

We use SMTP2GO as a solution to a bad internet connection. Because of our industry, we need to host our own email servers. However people trying to email us often ended up getting bounces and undeliverables while our internet was down or flakey. The solution is to relay our email through SMTP2GO. They accept our email and hold it for delivery when we're back up and ready to receive.

Cons

I really don't have any complaints to be honest.

Pros

The dashboard lets me see everything I need on the first screen with no need to search a sitemap.

Cons

The cost is high for my organization but I don't know if there are better rates in the market for this level of service.

Pros

Easy to setup / install / use. Easy to follow up sent mails

Cons

None, I 'm happy as it is. If I wasn't happy I choose another solution.

Pros

The simplicity and how easy it is to use their services. Mass emails are essential and they help make sure everything is sent. I also like their dashboard and being able to see everything in the website.

Cons

Not really too much. At most the set-up in the beginning was slightly difficult. But that comes with most of these types of services. Also, upgrading the services, I haven't been notified or communicated on any new updates they have done to improve their product.