--- description: Review of Owner.com Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Owner.com | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/4383/customer-loyalty/software) > [Owner.com](/software/397734/owner-com) # Owner.com Canonical: https://www.softwareadvice.co.uk/software/397734/owner-com Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.co.uk/software/397734/owner-com?page=2) > Owner is the AI growth system for independent restaurants. Our AI continuously improves SEO, marketing, and online ordering to grow first-party sales. Unlike traditional restaurant software that requires owners to manage multiple tools, Owner delivers a proven system run by experts. It’s like having an army of engineers and marketers working for your restaurant, helping you drive direct orders, increase repeat customers, and keep more profit. > > Verdict: Rated **4.6/5** by 106 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 106 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Owner ## Commercial Context - **Starting Price**: US$499.00 - **Pricing model**: Flat Rate - **Pricing Details**: Best margins and predictable costs for restaurants doing +$5k/mo in online orders. $499/month. 0% restaurant fee. Special rates available for multi-location. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Alerts/Notifications - Campaign Management - Contact Database - Customer Accounts - Customisable Branding - Delivery Estimate - Delivery Management - Email Marketing - Food Delivery Dispatching - For Restaurants - Kitchen/Menu Management - Location Tracking - Loyalty Program - Marketing Automation - Menu Builder - Mobile Access - Multi-Channel Marketing - Multi-Location - Online Ordering - Online Payments ## Integrations (12 total) - Clover - DoorDash for Business - Epos Now - Lightspeed Restaurant - MenuSifu - Otter - QuickBooks Online - Square Point of Sale - Square for Restaurants - Stripe - Toast POS - Uber Eats ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Customer Loyalty Software](https://www.softwareadvice.co.uk/directory/4383/customer-loyalty/software) ## Related Categories - [Customer Loyalty Software](https://www.softwareadvice.co.uk/directory/4383/customer-loyalty/software) - [Food Delivery Software](https://www.softwareadvice.co.uk/directory/1831/food-delivery/software) - [Marketing Automation Software](https://www.softwareadvice.co.uk/directory/1686/automation/software) - [Online Ordering Systems](https://www.softwareadvice.co.uk/directory/3717/online-ordering-system/software) ## Alternatives 1. [Restroworks](https://www.softwareadvice.co.uk/software/77505/Restroworks) — 4.9/5 (624 reviews) 2. [Square Point of Sale](https://www.softwareadvice.co.uk/software/374161/square-register-pos) — 4.6/5 (3032 reviews) 3. [Toast POS](https://www.softwareadvice.co.uk/software/4997/toast-pos) — 4.2/5 (552 reviews) 4. [StoreKit](https://www.softwareadvice.co.uk/software/119800/storekit) — 4.9/5 (108 reviews) 5. [ChowNow](https://www.softwareadvice.co.uk/software/231385/chownow) — 4.7/5 (47 reviews) ## Reviews ### "Avenida's experience of Owner.com" — 5.0/5 > **Conor** | *16 January 2026* | Restaurants | Recommendation rating: 8.0/10 > > **Pros**: How quickly the website got up and running. The speed at which the website went live, apple pay and google pay options are seamless for the consumer, it's as the amazon for restaurants. > > **Cons**: Not being able to have our catering on the app or mobile version. I hope the can fix this soon as this was the main objective for installing the technology. > > Overall, it’s been a very positive experience. \[sensitive content hidden\] has been a pleasure to work with, as has \[sensitive content hidden\]. I was impressed by how quickly the website was able to get up and running, and I really like that I can now make edits directly on the backend myself. Previously, I would have had to go through two or three different channels just to update widgets, photos, or general information, so this has been a huge improvement. I’m also excited about the SEO efforts, which are already starting to gain some momentum. Overall, I’d rate the experience at about 85% positive. The remaining 15% is related to catering not yet being available on the mobile version or the app. Aside from that, the experience has been very, very positive. ----- ### "Making Small restaurants shine professionally" — 5.0/5 > **Adam** | *22 May 2025* | Restaurants | Recommendation rating: 9.0/10 > > **Pros**: We love how owner.com is so user-friendly and intuitive. It is easy to use, from website design and editing to email marketing. The whole platform makes small businesses look professional and like big companies. > > **Cons**: Overall, even though the ROI is very quick. the cost of the software is a big factor. Otherwise having more direct integrations over using another third party like OTTER. > > I was nervous switching back to Owner from Toast, as they don't directly integrate, however, the team helped very quickly with the 3rd party Otter integration, and the setup went smoothly. Now that we are back on the platform, we will start to use it several times a week to send email and SMS marketing. We realized that this is a vital piece of the buisness. For our customers, they have always said how modern and up to date our apps and website is. They love that we can be on the same level as big chains ----- ### "They bring you more business by offering constant crazy discounts at your expense" — 1.0/5 > **Jim** | *19 June 2025* | Restaurants | Recommendation rating: 0.0/10 > > **Pros**: Compared to the 30% whack you take from Uber or Doordash, the monthly fee ends up being a better deal. > > **Cons**: Zero communication once they sign you up. Owner.com has tons of automated campaigns that give customers awesome discounts... Awesome for the customers, not so awesome for the business. None of them are reviewed with the business owner, they just go out to the customers and the business owner has ZERO control over what the promotion is. After receiving some orders with discounts amounting to over 30% of the order I ended up disabling all the automated programs that had been enabled (by DEFAULT) for my business. If I wanted to lose 30% or more of my gross, I could have gone with the competition\! Owner needs to make these campaigns modifiable by the business owner or (for us) they are completely useless\! > > During the initial 'marketing' calls they were all about communication, Once I signed up and went live... Crickets\! Zero communication. My assigned 'rep' no longer responds to messages. They had talked about all the awesome features in the backend portal but once I was signed up and actually had access to the portal, no further communication. No help navigating or understanding the backend portal. Then we got box of cards to hand out... Scan the code and get $5 off order of $20 of more. All the codes are the same so once a code is known they get posted to the internet \& anyone can use them. We are in a college town so codes get spread around quick. Then I receive color posters and table tents with crazy discounts offered without ANY communication or consultation with us... So all of that went in the trash. Then we see orders coming in with discounts applied that we were not aware of. Called in to talk to a rep and asked "Who is eating the cost of these discounts?", they informed us that the discounts do indeed come out of our bottom line but it will help generate more business... What good does it do to generate more business if we lose money on the transactions??? Owner.com talks a great talk, but once they sign you up BE CAREFUL because they are extremely liberal in sending constant discounts to your customers. This may be fine for businesses with larger profit margins but we cannot afford to offer the constant crazy promotions that Owner.com sends out automatically on our behalf. Since we have ZERO control over what the promotion amounts are and can only toggle promotions on or off, we have had to disable ALL automated promotions. We also had a customer come in and try to redeem a digital Gift Card. I have physical Gift Cards we can sell through our POS but we don't have any digital cards. We poked around on "our webite" (that Owner built for us) and found that indeed, they sell digital gift cards on there but since there is no integration between our POS and Owner.com, we have NO WAY to redeem them in the restaurant. I assume they can be used on the website but it sure as heck would be better to say that they are only valid online as this created a pissed off customer that my staff had to deal with. A week after calling in and disabling all automated promotions and stating I wanted to ensure all discount codes were disabled, I get 2 orders with large discounts on them. Fortunately my staff caught this. Another call to support and they ultimately credited the discounts back to us but said these were valid codes because they had been sent out before we disabled the automated promotions, ignoring the fact that during the call I had been assured that all promotion codes had been disabled on our account. ----- ### "Owner.com worth it if you need an app or website (which you do)\!" — 5.0/5 > **Demetrios** | *23 March 2026* | Food & Beverages | Recommendation rating: 8.0/10 > > **Pros**: Owner provides a good looking and a fully functional app and website. It has a great workflow for getting customer feedback and if something went wrong with an order provides us a mechanism to address it before a bad google review gets posted. > > **Cons**: The price. This is not a cheap option. Needing a seperate POS system to integrate with and not having a wholistic solution. Limiting delivery to a max of 10 miles. > > The support and onboarding agents are great. Generally responsive. The amount of time I spent with our onboarding agent tweaking our site and app was amazing. ----- ### "Real Support, Real Potential" — 5.0/5 > **Andy** | *19 May 2025* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: Owner.com helped us with our customer relationships and allowed us to prioritize direct orders without relying on third-party platforms, and all there crazy fees\!. The onboarding experience was fairly smooth, and their team was responsive and hands-on. We also appreciated the built-in marketing tools, which help us stay connected with guests and encourage repeat business. It’s clear they’re building something with long-term value, and we liked being part of that from early on. > > **Cons**: As a more elevated, sustainability-focused restaurant, we felt some parts of the platform could be better tailored to modern, experience-driven brands. The system feels geared more toward speed and convenience—which we understand is important—but we’d love to see more customization options, the ability to sell our wine (which we bottle) and tools that support a high-touch, guest-focused experience. That said, we’re hopeful Owner.com continues evolving in that direction. > > Overall, our experience with Owner.com has been positive. The setup was fairly smooth, the team was helpful, and we felt supported throughout the onboarding process. While there’s still room for the platform to grow—especially in supporting upscale, guest-focused concepts, sustainability and more choices while designing our websites—we see the potential and appreciate being part of something that’s actively improving. It’s helped us streamline online orders, stay connected with our customers, and maintain more control over our brand. ----- Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.co.uk/software/397734/owner-com?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/397734/owner-com) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data