Zoho Inventory Reviews

Pros

Zoho made it easy to switch from a different system. Setup was not the smoothest but I can't say it was too painful. It does the job and for the price I think it's a good option.

Cons

I would like a few things added to Zoho going forward.
- Being able to see COGS for various inventory adjustments and sales. Currently, we have to integrate with Zoho Books to see those but it would be great to have that option built in.
- Average historical cost per product for all products. Currently, we can only see the average cost of products in stock only.

Pros

Firstly, the dashboard looks nice. It is so easy and simple to navigate through it. It also can be integrated with other tools hence making work easier.

Cons

So far, i have not encountered any issues in this great software.

Pros

It is very affordable, Includes sale and purchase orders, It uses fifo, extensive shipping

Cons

It has no bill of material, Pick list or Bid ID, no forecast

Pros

proposed functionality and inter connectivity with CRM, campaign, books, etc...

Too bad it does not work

I do like the chat to support, although they rarely have answers. When attempting to chat to support tonight for the below issues the system turned it into an email. Hopefully they will get back to us over the next 2-3 days.

Cons

Does not work or function properly.

example 1) ~500 transactions via amazon merchant fulfilled. Inventory was out of sync within 2 days. Orders stopped being pushed from amazon into our system as sales orders and the customer service issues ensued. Zoho had no answer and we turned off the inventory. Most if not all 3rd party consultants we have spoken to advocate back end fixes using Zoho Creator and deluge.

example 2) We add a new zoho one license for a consultant yesterday. a) the new email assigned to the consutlant does not work. b) zoho inventory decides to do a reset asking the consultant and all of our employees to walk thru the start up menu. Upon enabling zoho inventory once again, all of our transactions except those for the past 4 days are accurately in zoho inventory are in the system as sales orders. Upon review of our amazon marketplace zoho inventory integration it was turned off. Upon attempting to enable the amazon marketplace integration the application immediately recognized our credentials. Just missing last 4 days sales orders.

No integration with shipstation, its on their roadmap.

No ability to concurrently hold and run amazon merchant fulfilled and amazon FBA inventory, not supported by zoho inventory. Its either one or another.

Zoho flow integrator is limited and most 3rd party consultants laugh when you ask about using the application to resolve some of the funcationality issues between the various zoho applications.

Pros

Zoho Inventory, who tamed our messy stockroom. Real-time inventory tracking that lets me automate stock levels across channels and warehouses. The automated reordering feature allows us never to run out of our popular-selling products, and the detailed reporting gives us valuable insights into our sales trends and inventory performance.

Cons

Although many Zoho apps integrate with Zoho Inventory, integration with some third-party e-commerce platforms and shipping providers can be improved.

Pros

The software itself was great! Probably one of the best! The amount you can do with it is endless and forever growing.

Cons

The customer service team is terrible. And the connection plugin from your store to the Zoho online system is very temperamental. Not exactly what you want when running a busy business.

Alternatives Considered

Reasons for Switching to Zoho Inventory

Pros

The management that can be obtained with Zoho Inventory for inventories is wonderful because it has allowed me to have exact control from the beginning to the end of each product, it has improved my workflow style to be more organized and to have specific reports on time. From start to finish I can track the items with the precise stock to keep a perfect inventory

Cons

I don't dislike it at all, it has been correct in the operation providing a good service

Pros

I’m not really liking this product. Not enough tools for me

Cons

Not easy to navigate for me. Had a hard time getting where I wanted to go

Pros

Nice features and implements well with the rest of Zoho

Cons

Steep learning curve. It can be a bit overwhelming. I don't know how it will be for larger businesses that uses other systems.

Pros

Plenty of connections and allows integrations with so many options.

Cons

Doesn't allow me to remove features I don't need which leads to clutter.

Pros

Pretty much a simple, great system all around.

Cons

Honestly there's a learning curve, but nothing too rough.

Alternatives Considered

Reasons for Choosing Zoho Inventory

Switched From

Reasons for Switching to Zoho Inventory

Pros

Ease of use and easy integration with Zoho commerce

Cons

There is always an issue with inventory count. Whenever an item is updated in the sales order after closing, it doesn’t reflect correctly

Alternatives Considered

Reasons for Switching to Zoho Inventory

Pros

Cloud Based, Accurate Inventory Accounting,seamlessly works with zoho books.

Cons

That i had to pay for Zoho Inventory seperately inspite purchasing zoho books,also its a lil long to get it to check all the shipment fulfilment process,should be a lil more customized ,like a click away

Alternatives Considered

Reasons for Choosing Zoho Inventory

Switched From

Reasons for Switching to Zoho Inventory

Pros

the inventory control is easy to setup and manage

Cons

would like to see a few different features on entering product in system but work well the way it is.

Pros

Ease of use and the customer support are very efficient.

Cons

Some basic features like average cost of an item not possible to have it displayed with users of an organization other than Admins.

Alternatives Considered

Reasons for Choosing Zoho Inventory

Switched From

Pros

Easy to use, very versatile, it has become seamlessly essential to our business

Cons

Customer service is a bit slow and clunky

Pros

My favorite part of Zoho Inventory is the customer service. They are on the ball whenever I have issues. I get immediate response each time I have a question. If they don't know the answer, I'm kept in the loop with updates until my issue has been resolved!

I also like that all of my vendor contacts are accessible in one place.

Finally, the mobile app is surprisingly in depth and capable. I can track orders, inventory, recent activity, etc.

Cons

Honestly, I don't have many complaints. If I were to think of my top one (which isn't a huge issue) is that multiple layers of approval for receiving products can be a bit confusing.

Pros

Zoho Inventory is a feature loaded tool and following are the gamechanger pros of the tool:
1. Comes with multiple APIs to integrate system
2. Comes with frequent and timely updates
3. GST compliant: HSN and tax rates
4. Easy integration with Zoho Books
5. Easy order and warehouse management
6. Quick and easy dashboarding and pre designed reports

Cons

Zoho Inventory is a fabulous software to manage inventory. Inventory In and Out Manual changes can be more user friendly.

Pros

1- Its best for the Trading business.
2- The best thing is the ease of use. you don't have to be an accountant or a professional inventory manager to understand this software.
3- It is real-time. You don't have to wait for a department or server to process the command so that the information gets reflected.
4- Any prior period adjustment of cost or quantity, automatically adjust the costing and all the other accounts.
5- The best feature of Zoho is availability of customer service 24/7
6- For bulk data, you don't have to key in one by one. You just have to arrange the whole data in a specific format and upload it.
7- Composite items is the Bill of Material, which is gives you the option of calculating variances.
8- If you want to add an extra material, other than what is defined in the standard formula, you can do that.
9- The warehouse option helps you to keep track of inventory in each warehouse. While invoicing your customer, you can select the specific warehouse.
10- It is very well integrated with the ZOHO Books.
11- The Taxes can also be handled easily through Inventory module

Cons

1- For large organizations where multiple levels of warehouses exist and they require different approvals before issuance and receiving of materials or products, ZOHO inventory doesn't seems to provide that functionality.
2- You cannot print delivery notes on ZOHO Inventory, for that you have to go to ZOHO Books.
3- If you want to receive a product on multiple purchase orders together, you cannot. You have to receive the product of one purchase order at a time.
4- You can specify a purchase or sales price of a product but you cannot specify that as per the supplier of customer.

Pros

I have tried out so many different accounting software apps, and this is the one I've found works the best for me. I have a very small business, just me, and the revenue is still pretty low. So it is such a relief that my entire budget doesn't have to go to monthly fees, and that I didn't have to take the time to build my own. So many great features, and the developers are constantly adding new things, (that you can vote on!). I've only had to contact customer service a few times, but the times I have, they have been very personable and patient.

Cons

My only feature that I really need is that I need to be able to delete custom fields even after I've used them. I've added some fields that were later added by the developers, and that means that even though I'm not using them anymore, that's one custom field slot used up.

Pros

We acquired Zoho Inventory through our Computer and Computing Department, which, observing the great problems that were presented to us with the classification of samples, offered this excellent tool that, complemented with other software, has substantially improved our performance at work.

Zoho Inventory is a powerful tool that allows us an adequate and standardized classification of our chemical samples, converting them into information that can be inventoried, leaving as a result the organization that every company or corporation in charge of the chemical area wants, that is, a sample coherently organized. For this reason we strongly recommend this software.

Cons

A software that is constantly updated and improved, based on the observations and suggestions of its users; with a technical department of high capabilities that identify software problems and improve them in their updates, because I believe it is a software that has no weak points that have to be reviewed here.

Pros

Another great invention of the Zoho brand, with its inventory version, has created excellent expectations in our company, and there are many reasons.

-Organizes in real time the stock of LPG liquefied gas in bulk, allowing us to know exactly how much product we have.

-Elaboration of simple route guides for each of the products.

-Organize the order, shipping, payments, and information of our customers.

- Update the status of the order in real time

Cons

Like other programs of the Zoho chain, it is essential that the internet has an acceptable stability and speed, otherwise the software does not work optimally

Pros

Easy to use with basic feature for new users. Good for micro/small business.

Cons

Very limited features are present in this. A user cannot integrate various tools/platforms into this to adjust the inventory.

Pros

Zoho is easy and quick to learn and the customer support is really good.

Cons

The system has some real major flaws.
1. There is no pick list, which makes warehouse picking a real challenge
2. You can send delivery notification and invoices to separate e mails.
3. The reports are terrible and are not fit for purpose for a multifunctional warehouse system
4. They really struggle with vat, and therefore connecting to other systems is difficult.
5. The package does not fully integrate with Intuit and pushes towards Zoho Books. The try to force you to use Zoho books all the time.

Pros

Inventory sync from my Amazon FBA sync and Etsy, Zoho Commerce.
Sales order and invoicing features.

Cons

Can’t wait to have the some features for Amazon Europe.

Alternatives Considered

Reasons for Switching to Zoho Inventory