User Reviews Overview
About Fusion Operations
Fusion Operations by Autodesk is the SMB manufacturer’s gateway to digitization. It’s a complete, modular solution that gets any production environment ready for the future of manufacturing. Fusion Operations empowers SMBs with...
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- Industry: Mechanical or Industrial Engineering
- Used Daily for 2+ years
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Review Source
Prodsmart is the most intuitive and user friendly solution I've worked with in my 20 year...
Pros
The user interface both for operators and supervisors it's simple to use, and require minimum interaction. Data is processed and displayed in real time, which is a very strong argument.
The possibility of using the application short after registration and activation it's unbeatable.
Additionally, workers and machines performance follow up capabilities are a plus for effectively managing operations, whether on their availability and stoppages. This can be translated into money in a very easy way, at a distance of a few clicks.
Reporting no longer has to be a nightmare, even on the other side of the planet, where there is an internet connection, there is the possibility to check on operations progress. On a computer, or on a smart device, as simple as that.
The email notifications are a useful feature which informs supervisor when something is going wrong, on production efficiency, quality issues or machines stoppages.
Built in intelligence makes it really simple to configure and use by anyone.
Cons
The price seems too low comparing with other similar systems in the market, which pushes away potential users. In my opinion, it's underrated.
Response from Autodesk
Thank you for your words, Pedro.
- Industry: Furniture
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
ProdSmart
My overall experience has definitely been really good. The support provided not just by customer service but also the developers and the [SENSITIVE CONTENT HIDDEN]. Having the opportunity to have the [SENSITIVE CONTENT HIDDEN] fly out and met with our team to help understand our current process and the best way to implement the Prodsmart software was very helpful. The use of the software has added value to our floor and made a lot of our workflows easier and more efficient.
Pros
Definitely the ease of use of the system and its ability to really customize the software to work with our manufacturing and production workflow.
Cons
Upon initial setup, there were few bugs and issues we had faced with the software, which slowed down production or caused the production team to lose a little faith in the software. This is something that is expected with a new software. Thankfully the issues were fixed in a timely manner and we haven’t faced any bugs/issues for a while now.
Alternatives Considered
RFgenReasons for Switching to Fusion Operations
We choose Prodsmart for the fabrication and production tracking, while using RFGen only for warehouse management. The reason for this is the ease of customization with Prodsmart. For RFGen the cost of development to implement to our production side was too high.- Industry: Mechanical or Industrial Engineering
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
User review
save time with reports
understanding of production problems in time
knowledge of real productivity in time
Pros
User friendly
good adaptation to different industrial realities
Cons
Accumulation of unnecessary information.
It is hard work to have to turn of the productions and them close them.
Response from Autodesk
Hello! Thank you for your review! We are very glad that you are experiencing such great benefits! :)
Top Fusion Operations Alternatives
- Industry: Mechanical or Industrial Engineering
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Roberto Fernandes review
Honestly, it has been a great experience. We´ve been using Prodsmart for almost two years now and I can´t imagine not using it. Thanks to Prodsmart we are completely digital in our production management. We strongly recommend Prodsmart.
Pros
The thing I like most about using Prodsmart is that I now know exactly how much time it takes to produce each product we manufacture. This gives me the ability to price with much more accuracy my products. The other great aspect of Prodsmart is the real-time management. I always know exactly what each worker is doing and can create a weekly production plan with higher productivity.
I must mention their customer service, it has been a wonderful experience. Every time we have a problem or a question there is always someone to help us in a quick and efficient manner.
Cons
My first impression of the software was really positive. When we started to implement the software, we had some difficulties. The software didn´t come personalized to our way of working. But in our case, this was a good thing because we rethought our process and now, we’re more efficient. The software is always evolving and almost every month they add something new or improve some functionality.
Response from Autodesk
Hello Roberto, thank you for your words.
We are glad that the full shop floor insight we provide is helping Portancora in so many ways.
We will keep on working on new and useful features!
- Industry: Mechanical or Industrial Engineering
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Nuno's Portancora Review
The experience has been great! One of the things we love the most is the customer service. There is always someone online to answer any question or problem you might have and even when they don't have an immediate solution to your problem, they will solve it quite quickly. We highly recommend Prodsmart.
Pros
We like a few things, like the user interface which is easy and straightforward to navigate. The strongest point of Prodsmart is the real-time management capability. We can now track all our production instantly and change our production plan quickly if we need to. Another key aspect of using Prodsmart is that it's an entirely paperless process. With Prodsmart we became entirely digital in production management.
Cons
The software doesn't come personalized to your every need or wish. At first we had to adapt it a bit to our processes but truth being said, this was a good thing. When we had to think about our process to customize our Prodsmart, we realized we could improve them. Nowadays we can´t imagine not using Prodsmart.
Response from Autodesk
Hello Nuno,
Thank you for your words and recommendation!
It is always necessary to set up the software to your own processes but as you know our team is always glad to help :)
We are happy to have Portancora as a customer!
- Industry: Consumer Goods
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Made for Everyone!
Prodsmart helped us gain control of our daily operations while feeding a data base that serves as support to high impact strategic decisions! Short term control for Long term success!
Pros
Prodsmart is without a doubt the most user friendly manufacturing software I have ever used! Its easy for Users and Administrators to submit or download information making available a number of well organized reports Prodsmart automatically generates. Also, they provide very useful tools to manage daily operations in a manufacturing environment such as dashboards, OEE analysis and a very complete data base with your manufacturing history. I strongly recommend it, especially due to the support they provide before and after installing the software!
Cons
At first it was not as easy to register a “manufacturing team (or Group)” as it was to register a single Operator. Prodsmart fixed as soon as they got that feedback, and now it’s just as quick to do both!
Response from Autodesk
Hello Diogo, thank you for your review!
- Industry: Building Materials
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Prodsmart in Factory
Prodsmart as a MES was a game changer to my department (operations). We have more than 100 people, and before no one had no idea about what each employee´s performance. I think we were one of the toughest chalenges for Prodsmart since we have a complex production process (multiple stages) and they were just launchong their product. They were very cooperative and that´s one of the reasons Prodsmart is a success in our company.
Pros
User-friendly, very easy to install/implement especially compared to other similiar products. If you are a small company or you have difficulties "selling" this kind of software to your Board, than Prodsmart will be the only choice you have.
There´s no "no" for Prodsmart team. One can take advantage of other clients requests of improvement.
Cons
Since they´re in the beggining of their long "journey" there are some features missing, despite being planned for future realeases.
Response from Autodesk
Hello Tiago,
Thank you for your review and considering Prodsmart a game-changer in the Manufacturing Software industry! :)
- Industry: Consumer Electronics
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
I had an amazing experience while working with Prodsmart.
Capability of collecting and analyze data in real time, possibility of controlling your factory through and app or through email alerts and great insights of your collected data.
Pros
My team implemented and used Prodsmart for 3 years to run a factory with 300-600 workers. Prodsmart is extremely easy to implement due to the ease of use to all users, especially to operational users. Can give real time data of your manufacturing operation, giving you the possibility of controlling your factory through your email or through an app in your phone. The support is fantastic, being extremely quick to solve any issues. The insights you can have analyzing the collected data are awesome too.
Cons
Still some features being developed. Although they don't compromise the use of the tool, there is still progress to be made.
Response from Autodesk
Thank you for the review, João. We will keep on working to improve our solution.
- Industry: Mechanical or Industrial Engineering
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Fundinio experience
Overall, so far a good experience, we have already achieved some goals, namely the end of the use of paper in the manufactory plant.
We hope to continue to achieve other goals and maximize the use of prodsmart
Pros
A great follow-up by the Pordsmart team regarding the implementation and training of our staff.
A smooth implementation that does not affect the business as usual.
A user friendly software which allows a total involvement of the shopfloor.
A great tool for analyzing data.
Pay as you use that allows you to have the software without major investment
Cons
Don´t interact with or replace other software (namely billing software).
Response from Autodesk
Thank you for message and great feedback.
We¿re happy to see that our production management tool is already bringing you benefits and didn¿t affect your BAU operations during the entire implementation!
Regarding your feedback on connection with other software, our main focus is on production management and that¿s why we don¿t fully replace billing and invoicing.
However, we currently provide native integration with several cloud invoicing services (eg.: Quickbooks) and using our API we can develope a customized integration with any other billing software. We will be getting in touch with you about this subject.
- Industry: Luxury Goods & Jewelry
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Into the 4th industrial revolution partener
Great team, always up for a challenge. I feel this will evolve into a full ERP. In the last year I have total and radically changed my production organization and follow-up, they were up to the challenge and the payoff was worth it.
Pros
Easy to use, always evolving, real time follow-up of production, great planning interface that automatically generates workorders upon validation, traceability of every single detail of the production chain… and a team who is always up for new challenges, even some though ones!
Cons
It should have some sort of mirror database in the customer facilities in the event of internet access failure; to allow offline usage.
Response from Autodesk
Thank you for your words, Pedro. We are really glad to be J3LP's partner in this journey towards a connected factory!
- Industry: Printing
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Arizona Flexible Packaging Review
The customer service is fantastic. The team is knowledgeable, quick to respond and looks first to improve our existing processes before resorting to alternative solutions. Additionally, the development process is organized, smooth and the team is always available for support and guidance, especially when reconfiguring a process for accuracy and efficiency. A couple of our processes were improved with the implementation of the software.
Pros
The software is a user friendly platform that improves communication between administration and the production floor. Real-time data is collected for increased visibility of product activity, staff and machine efficiencies to assist with the decision making process. The human interface with the program also allows for more accuracy in traceability and inventory. Additionally, the Prodsmart team works to be in-tune with our processes for maximum benefit of the software in our facility.
Cons
No complaints. Every now and then there would be glitches on the tablet during the development process, but the Prodsmart team was quick to resolve the issue.
- Industry: Luxury Goods & Jewelry
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Production management made easy. Almost as good as a custom made software.
In a manufacturing business that has to rely mostly on manual tasks, finding a software able fit our variable reality, in terms of processes and people, and still provide pertinent accurate real time data, is a huge challenge.
The goals, when choosing a Production management software were clear: integrate processes and data into a digital software, reduce paper consumption by reducing manual reporting data, and improve real time decision making, using real time data.
The biggest difference between Prodsmart and other production management softwares, is that in order to improve our standards and ability to control our manufacturing plant, there was no need to make big adjustments or changes in our process. The software was able to adjust to us. Not the other way around.
Without having to invest in automation machinery.
A cost effective choice, suitable for the all kinds of manufacturing plants.
Pros
This is an extremely intuitive software, easy to implement, with little latitude for operator's error.
Flexible and user friendly.
The most important and appealing of all, is the fact there is a very proactive backoffice and technical support team, ready to design and adjust all kinds of features to our own plant's reality.
Cons
Still some improvement to be made in regards to overall Quality Management analysis.
Response from Autodesk
Hello!
Thank you for your review!
We are very proud of the flexibility of our solution, which allows Prodsmart to be suitable to all kinds of manufacturing businesses!
- Industry: Textiles
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
review VALMET
Digitalization solution
Production tracking in real time
Pros
very easy to use and intuitive, for the blue-collars on the shopfloor only one 1H training session was necessary for them to understand and start using this system, to possibility of customization offered by the prodsmart team is also a huge plu of which we have taken advantage
Cons
Overall the experience has been very positive and the prodsmartteams feels as part of our teams, but as with all teams, sometimes the waiting times for implementation take a bit longer than we expected
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Phenomenal experience
The customer service has been exceptional right from the start. The team takes their time to understand the production flow and troubleshoot ways to capture the data we need. They ask for our feedback regularly and are eager to help us. The options seem endless on this program and I am excited to learn what else this program has to offer our company.
Pros
The customer service is phenomenal. The team is always available to answer questions.
Cons
Inputting the initial data, but this should get less burdensome as time goes by
- Industry: Construction
- Company size: 5,001–10,000 Employees
- Used Daily for 6-12 months
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Review Source
Prodsmart - For Prefabricated Electrical Construction
The software has been good mostly bug free. We are able to get the reports/exports/imports that we need working. I’m happy with that. Also the weekly meetings are a great way to keep us improving. The customer success team has been a huge help getting us set up and providing multiple options to meet our goals. Thank you!
Pros
Most of it is very intuitive and easy to use. The pages load fast and are kept as simple as possible.
Cons
Sometimes it is tricky to get it to match our business but I realize we have a pretty unique scenario.
- Industry: Research
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Prodsmart
The prodsmart helps us to control each prodution with the real hours, and help us to see our prodution problems related to the time spend
Pros
Is a software easy to work for all the persons, have the informations that we need to have to control our prodution
Cons
The prodsmart doesn't have the undo for the workers.
Response from Autodesk
Hello Cristiana, thank you for your review!
We are very proud of our usability, thank you for pointing it out!
- Industry: Architecture & Planning
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Prodsmart is very versatile
It’s been great. [SENSITIVE CONTENT HIDDEN] was a great help during the trial and gave us enough understanding of the system to believe it could work, and [SENSITIVE CONTENT HIDDEN] has done an excellent job of understanding our process and finding a way to fit it within the system. [SENSITIVE CONTENT HIDDEN] has worked very well with our team here, and I’m happy that we have him as a resource to help us make this software a success.
Pros
Versatility – there are many ways the information can be organized to make it fit our process, so I don’t need to change much about our process to conform to the system
Cons
It was relatively easy to learn the nuances of products, BOM, operations, but I still don’t have a understanding of the data relationships between production orders, sales orders, shippings, lot numbers, and material staging. A high-level data relationship map showing the whole system would help.
- Industry: Renewables & Environment
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Prodsmart - manufacturing execution system
Good. Responsive support is constantly working on updating. Collaborating with us on our needs/wants :)
Pros
UI is good! Support is great! Many options for viewing data and continuous updating to make even better.
Cons
Set-up somewhat complex, but the support team was very helpful to work through this process
- Industry: Printing
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
DARS' Prodsmart Review
We, @ our company are happy to be using it!
Pros
It is very suitable for a production company. Easy to use, very intuitive to set up. In details reporting.
Cons
It is not actually a "con", but to fit our needs, we had to find a way around to accommodate the software, with their support helping us.
Response from Autodesk
Hello! Thank you for your review and words. We are glad to know that everyone at DARS is happy to be working with Prodsmart!
- Industry: Mechanical or Industrial Engineering
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Prodsmart Review
Pros
It's very easy to collect data using the software, with it's user-friendly interface.
It is a great tool because it can be used in all of our company's different sectors and subsections.
Cons
In order to establish a database to be used, the forms required to do so are very extensive and require a great number of details in order to begin to work with...
- Industry: Consumer Goods
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Review from Snapdragon Hemp
Our experience with Prodsmart has gone exceptionally well. Their staff has been quick to respond and help us during every stage of integration to this new software and all of it's features. They are more than willing to meet with us on a weekly basis to track our progression and help improve our experience; even the online customer support responds to us daily with smallest of questions.
Pros
The software is extremely user friendly and customer support is incredibly quick and understanding. They have all of the features we need for our company to excel, and are willing to create more that we need.
Cons
There really haven't been any serious issues with the software. Anytime we run into a problem they are willing to accommodate our needs.
- Industry: Mechanical or Industrial Engineering
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Prodsmart review
It has been great, aiding us in better organizing our production
Pros
Great overall structure and continuous development, ease of deployment
Cons
A few UI redundancies, requires more maturity in a couple of smaller features
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Prodsmart
Very impressed
Pros
Product Support, Integration with other programs
Cons
Not totally setup yet but almost completed
- Industry: Construction
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Prodsmart Review
Very positive experience with learning the software and the ability to customize it to our business needs.
Pros
All of the customer support people I have worked with are very helpful and friendly, and very easy to work with. The user interface is clean and easy to navigate.
Cons
Uploading the BOMs in 3 places is a little bit of a hassle, but fairly quick to do.
- Industry: Mechanical or Industrial Engineering
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
MES Software
Prod smart is a very good and easy to set up software.
Pros
Very easy to set up.
The dedicate success manager are ver implicated and help you geting it done quickly.
Cons
Planification to be develop, but prodsmart is not an ERP