User Reviews Overview
About Procore
Procore Construction Management Software offers a comprehensive and integrated platform designed to revolutionize the construction industry. The platform serves as a central hub that connects all stakeholders and streamlines...
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- Industry: Design
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
The future of construction projects is Procore
Procore is the king of remote working especially for administrative tasks. Documents are shared and stored within Procore and seamless communication across departments and teams. It keeps me ahead of all happenings in our sites. Lastly Procore integrates with so many tools which harmonize our our business workflows.
Pros
I really had challenges using the basic project management tool for construction projects. They wouldn't fully cover all the diverse needs. Then this one-day and one of my client actually recommended Procore and in a week's time we had already deployed Procore. And I can attest that there is so much difference between Procore and those basic project management tools. Procore is crafted and tailored for the complex stuff. Having multiple sites running at the same time, we have been able to keep up with all of them without any issues. Monitoring them in every step of the cycle upto completion. Gannt charts are my best feature in Procore. They enable us to clearly represent data in a way that everyone understands and comprehends so as to be on the same page. Procore enable us keep us with accurate and realtime data on finances, budget spend , progress of projects and every other aspect of our projects. It makes it even easy to report to our seniors.
Cons
Procore is the absolute best there is. We have had a smooth ride with it, all thanks to the diverse community of Users and 24/7 support from the team
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Versatile and customizable yet still easy to use
We've had a very positive experience with Procore. The support can be reached almost immediately using the chat and they know their stuff. The training videos are comprehensive and set up our new employees for success when using Procore.
Pros
Everyone associated with our projects (owners, design team, subcontractors, and our team) has easily accessible access to the project information at any time from anywhere. The system is highly customizable while still being easy to use for the end users. The ability to apply granular permissions when we need someone to have a little more access than others is something I don't see often.
Cons
I've always wished we could create reports ourselves and they just debuted this feature. So, nothing that I can think of right now!
- Industry: Construction
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Terrible experience with the entire PROCORE system
Our experience with PROCORE started out great! They promised the world . My office staff spent dozens of hours training and working through how we planned to use the format. We were told the that PROCORE integrated seamlessly with XERO accounting and that they had already designed an integration program to facilitate the accounting piece of the platform. Well $15,000 later in PROCORE fees, my team through trial and error determined that the integration they had designed didn't actually work. They insisted it did but soon realized our team was correct. They promised they would have a fix within 2 weeks. It took over 6 weeks for them to "FIX" the integration issue. Not sure if they did because the only communication they maintained with us was invoicing us for a service that didn't work as promised. After dozens of emails to all contacts we had at PROCORE we received not ONE response except for invoices not being paid. So we walked- $15, 000 out of pocket and what I would estimate at least that in wages paid to employees for training on the PROCORE platform , Identifying a flaw in there system and receiving no support from PROCORE after they said the XERO integration was fixed. PROCORE failed with my company. They have very little direct support available. NO accountability and no contact person assigned to our account. Maybe it works well for some but if we ran our construction company like PROCORE runs their business we would be out of business faster then you can shake a stick. I HAVE NOTHING POSITIVE TO SAY ABOUT PROCORE-their employees or customer support.
Pros
The idea of PROCORE looked like a great fit for our company
Cons
Customer service was terrible. They have no dedicated pint person for account holders
Integrations did not work as promised
Response from Procore Technologies
Hi there,
Thank you for sharing your experience with us. We sincerely apologize for the challenges you faced with our services and appreciate you taking the time to address your concerns.
We understand how critical the XERO integration and effective customer support was for your business, and we regret that we fell short in these areas. We strive to provide our customers with dedicated personalized support, and we regret that this was not your experience. Your feedback highlights several key issues that we take seriously, and we’re committed to addressing them.
Thank you again for your feedback.
Best regards,
J.S
Top Procore Alternatives
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Life changer for construction projects management
We used Procore for several projects throughout its entire duration and it was a success. The entire team found it easy to use from the beginning and we managed to maintain the documentation in order, which helped the closeout process.
Pros
The feature that i like the most in Procore is how it beautifully integrates multiple file formats in a construction project. You can view MS Project or P6 schedules, open DWG drawings and specifications. Also the RFI and submittals management is excellent. I specially like the versatility on how can you use it, as you can use it in a mobile device and upload pictures, linking them to a specific task, RFI or punch list item.
Cons
Some users may need to customize the interface to their specific needs and workflows, and Procore is a little rigid when it comes to customization.
- Industry: Construction
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Highly Recommend for any Construction Company
Great experience, work flow is efficient and the grab & down feature is very time saving.
Pros
Very user friendly, easy to learn & apply to work environment
Cons
You are unable to create a CCO from a CE that has more than one line item. This may just have to do with our company as it will not interface with Intacct.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Product can be approved
Overall is better than 60% b/c there are big improvements to be made after you are committed to the product.
Pros
I like the commitment & contract writing with the ability to have current attachments that are project related automatically synced.
Cons
The customer service response & the knowledge should be approved upon especially for the price that this paid.
Alternatives Considered
GCPayReasons for Switching to Procore
procore couldn't offer the proper logical request for waivers and provide supplier/tiered vendor waivers- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall a great product!
Overall it has been an easy product to use for our daily Construction activities use and tracking.
Pros
One spot for all the different phases of the Construction Industry GC related software.
Cons
The financial tool was not user friendly and resorted to a different software for subcontractor billings.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Great for Contractors and Subcontractors
We have had great success using Procore as a company. Being able to gradually add access to tools has helped our company scale up.
Pros
Procore is extremely flexible and works on a multitude of scales.
Cons
Tools can have almost too many functions. Permissions are hard to manage.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
I love Procore
great there's not much more to say ! We love it.
Pros
The tracking of projects and the ease of use.
Cons
Its slow alot of times when you try to open it up on desktop.
- Industry: Construction
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Procore is a solid construction platform
The overall experience has been easy and fluid to use.
Pros
The fact that all of the pertinent project information, submittals, plans and specifications are all in one place for all the trades to review.
Cons
The fact that files can't be viewed directly but rather have to be downloaded to fully view.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Consolidated and Simplified Financial System
Pros
All project financial related items are in the one place - forecasting, subcontracts, POs, progress claiming, variations, etc., which makes it extremely easy to track all project financial elements. It is especially convenient when Procore is used for project control too (i.e., RFIs, document control, etc.), making it even more streamlined.
Cons
It can be annoying that you can't amend variations after they are approved. You also can't amend PO/SC SOV line items after an invoice has been uploaded, which makes the invoice process quite time consuming.

- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Great product!
Pros
This app is very user friendly. It has all the functions someone in the construction industry needs.
Cons
The price is a bit higher than the company wanted to pay.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Ease of time Management
Pros
Saved alot of time with “paperwork “ being able to store info
Cons
Certain subjects would get mixed up with wording of materials
- Industry: Construction
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
PROCORE, your ally for project management
I am satisfied with this website because it gives me the opportunity to consult a huge variety of documents with it's user-friendly interface.
Pros
I liked that it gives me easy access to the files related to the project i'm working on
Cons
I didn't like that i can't send messages to users, it would help to a lot when you don't have their contact information.
- Industry: Construction
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Professional at its Core
Quite satisfied using Procore to upload Drawings and distribute it to the Team for viewing.
Pros
The process of uploading Drawings is quite simple compare to other products.
Cons
Sometimes Procore does not read the drawings properly therefore the automatic information that it inputs is incorrect. Additionally Timesheets through Procore is not feasible.

- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Would Rather Not Have Been the Guniea Pig
We were previously integrated using Ryvit (now DataXchange) however, when we moved our projects under a different company in Vista and tried to resync/integrate, the process failed. We spent roughly 4 months trying to make our projects whole again. The likelihood of someone else running into the same issue is slim but my point is- make sure you look into all limitations and have contingency plans in place for if the integration is unsuccessful. It is only after having this disrupt our entire company that we learned some of these very critical nuances that can cause integration to fail. They have since added additional tools following the lessons learned with our company, but it was not pleasant being the guniea pig for troubleshooting.
Pros
We have a new Customer Success Manager who is far more engaged than previously. Fairly comprehensive
Cons
The integration process was a nightmare given the right individuals were not engaged in the conversation. Users do not know what they don't know- we need our software partners to help us understand limitations. Not FedRamp certifiedNot the best platform for projects with numerous areas
- Industry: Architecture & Planning
- Company size: 11–50 Employees
- Used Monthly for 1+ year
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Review Source
Specialty Contractor
Great service and user friendly for the most part. Grateful to have an easy way to access General Contractor's files
Pros
Ease of use as a sub contractor. Nicely developed platform
Cons
It has more than I need. I can see it being a great product for a General Contractor, not so much a sub contractor or specialty contractor
- Industry: Higher Education
- Company size: 1,001–5,000 Employees
- Used Monthly for Free Trial
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Review Source
Procore at work
Pros
Being able to have all projects together in one place while the different features collaborate with one another to help manage projects easily and efficiently.
Cons
Sometimes the software seemed to run quite slowly, particularly when using the search function.
- Industry: Construction
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Procore Experience
Pros
FUNCTIONALLYTY. It is amazing how many functions Procore has. Personally, I have used it for invoicing and estimating, which were pretty easy and super detail-oriented. Additionally, it has amazing project management tools for the construction industry. You can use it to save, use, share all the required documents, like drawings, addendums, estimates,etc
Cons
Price. It is expensive. For small companies like ours, it is a significant expense.

- Industry: Architecture & Planning
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Nice and Easy Construction Project Management Package.
Important project activities tracking system and the aability to manage tasks and workflow the product is reliable.
Pros
Great news to project manager which helps manage multiple projects and also collaborate across all Engineers from different project and helpful documentation solution. Planning and the budgeting functionalities with the platform is amazing and reporting is very smooth.
Cons
Powerful tools and easy learning and manipulation of all the software features and nothing to dislike on this platform.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Procore Could Use Work
Pros
Able to add and track mutiple projects and cosding
Cons
Not worth what you pay for the program.
- Industry: Architecture & Planning
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
ProCore Review
Pros
Ease of tracking due dates in the system for RFI and submittals
Cons
Once an item is marked complete, or 'ball-in-court' is put into someone else's name you cannot go back and add material.
- Industry: Construction
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Easy to use when you get the hang of it
It's not bad but I wouldn't recommend it when compared to other products. A user friendly layout that is efficient and effective would completely change my view. All projects should be easily viewed with an option to filter by customer. I rarely use ProCore and when I do, I have difficulty remembering where to submit an invoice because I have to select 'Commitments' a word that should be replaced with 'Billing'.
Pros
The billing layout is simple and effective.
Cons
Poor layout and only limited to viewing one customer at a time.
- Industry: Computer & Network Security
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
review
Pros
very easy to use and seemless with least amount of clicks
Cons
not able to use on a ipad. must use windows device
Response from Procore Technologies
Hi Chris! Thank you for the review! We would love to connect with you so we can help you utilize our mobile app; please reach out to our Support team via phone (833-277-6267), email ([email protected]), or live chat (support.procore.com).
In the meantime, here is our iOS user guide documentation: https://support.procore.com/procore-mobile-ios/user-guide.
We hope this helps and look forward to hearing from you soon!
- Sarah K. (Procore Support)

- Industry: Construction
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Very helpful in keeping real time data
This is the first time we have used it. It works great on the management of the project. Just keep in mind once your onboarding period has passed you need to pay for any additional customer support from them.
Pros
One of the best features is the ability for your subcontractors to sign in and submit invoices, change orders, and correspond with you.
Cons
The quickbooks integration does not flow as smoothly as it should