Procore Reviews

4.5
Overall rating
Reviews

4.5
Overall rating
Reviews
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User Reviews Overview

About Procore

Procore Construction Management Software offers a comprehensive and integrated platform designed to revolutionize the construction industry. The platform serves as a central hub that connects all stakeholders and streamlines...

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Feature ratings

Value for Money
4.1
Functionality
4.3
Ease of Use
4.4
Customer Support
4.5

Browse Procore Reviews

2,759 of 2,759 reviews
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Andy
Andy
  • Industry: Design
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/07/2024

The future of construction projects is Procore

Procore is the king of remote working especially for administrative tasks. Documents are shared and stored within Procore and seamless communication across departments and teams. It keeps me ahead of all happenings in our sites. Lastly Procore integrates with so many tools which harmonize our our business workflows.

Pros

I really had challenges using the basic project management tool for construction projects. They wouldn't fully cover all the diverse needs. Then this one-day and one of my client actually recommended Procore and in a week's time we had already deployed Procore. And I can attest that there is so much difference between Procore and those basic project management tools. Procore is crafted and tailored for the complex stuff. Having multiple sites running at the same time, we have been able to keep up with all of them without any issues. Monitoring them in every step of the cycle upto completion. Gannt charts are my best feature in Procore. They enable us to clearly represent data in a way that everyone understands and comprehends so as to be on the same page. Procore enable us keep us with accurate and realtime data on finances, budget spend , progress of projects and every other aspect of our projects. It makes it even easy to report to our seniors.

Cons

Procore is the absolute best there is. We have had a smooth ride with it, all thanks to the diverse community of Users and 24/7 support from the team

Sharon
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/01/2025

Versatile and customizable yet still easy to use

We've had a very positive experience with Procore. The support can be reached almost immediately using the chat and they know their stuff. The training videos are comprehensive and set up our new employees for success when using Procore.

Pros

Everyone associated with our projects (owners, design team, subcontractors, and our team) has easily accessible access to the project information at any time from anywhere. The system is highly customizable while still being easy to use for the end users. The ability to apply granular permissions when we need someone to have a little more access than others is something I don't see often.

Cons

I've always wished we could create reports ourselves and they just debuted this feature. So, nothing that I can think of right now!

Drew
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 15/09/2024

Terrible experience with the entire PROCORE system

Our experience with PROCORE started out great! They promised the world . My office staff spent dozens of hours training and working through how we planned to use the format. We were told the that PROCORE integrated seamlessly with XERO accounting and that they had already designed an integration program to facilitate the accounting piece of the platform. Well $15,000 later in PROCORE fees, my team through trial and error determined that the integration they had designed didn't actually work. They insisted it did but soon realized our team was correct. They promised they would have a fix within 2 weeks. It took over 6 weeks for them to "FIX" the integration issue. Not sure if they did because the only communication they maintained with us was invoicing us for a service that didn't work as promised. After dozens of emails to all contacts we had at PROCORE we received not ONE response except for invoices not being paid. So we walked- $15, 000 out of pocket and what I would estimate at least that in wages paid to employees for training on the PROCORE platform , Identifying a flaw in there system and receiving no support from PROCORE after they said the XERO integration was fixed. PROCORE failed with my company. They have very little direct support available. NO accountability and no contact person assigned to our account. Maybe it works well for some but if we ran our construction company like PROCORE runs their business we would be out of business faster then you can shake a stick. I HAVE NOTHING POSITIVE TO SAY ABOUT PROCORE-their employees or customer support.

Pros

The idea of PROCORE looked like a great fit for our company

Cons

Customer service was terrible. They have no dedicated pint person for account holders
Integrations did not work as promised

Response from Procore Technologies

Hi there,

Thank you for sharing your experience with us. We sincerely apologize for the challenges you faced with our services and appreciate you taking the time to address your concerns.

We understand how critical the XERO integration and effective customer support was for your business, and we regret that we fell short in these areas. We strive to provide our customers with dedicated personalized support, and we regret that this was not your experience. Your feedback highlights several key issues that we take seriously, and we’re committed to addressing them.

Thank you again for your feedback.

Best regards,
J.S

Replied 23/09/2024

Top Procore Alternatives

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Newforma Project Center

Favio
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 02/12/2024

Life changer for construction projects management

We used Procore for several projects throughout its entire duration and it was a success. The entire team found it easy to use from the beginning and we managed to maintain the documentation in order, which helped the closeout process.

Pros

The feature that i like the most in Procore is how it beautifully integrates multiple file formats in a construction project. You can view MS Project or P6 schedules, open DWG drawings and specifications. Also the RFI and submittals management is excellent. I specially like the versatility on how can you use it, as you can use it in a mobile device and upload pictures, linking them to a specific task, RFI or punch list item.

Cons

Some users may need to customize the interface to their specific needs and workflows, and Procore is a little rigid when it comes to customization.

Susan
  • Industry: Construction
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/11/2024

Highly Recommend for any Construction Company

Great experience, work flow is efficient and the grab & down feature is very time saving.

Pros

Very user friendly, easy to learn & apply to work environment

Cons

You are unable to create a CCO from a CE that has more than one line item. This may just have to do with our company as it will not interface with Intacct.

Vicky
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Functionality
3
Ease of Use
5
Customer Support
2

4
Reviewed on 10/12/2024

Product can be approved

Overall is better than 60% b/c there are big improvements to be made after you are committed to the product.

Pros

I like the commitment & contract writing with the ability to have current attachments that are project related automatically synced.

Cons

The customer service response & the knowledge should be approved upon especially for the price that this paid.

Alternatives Considered

GCPay

Reasons for Switching to Procore

procore couldn't offer the proper logical request for waivers and provide supplier/tiered vendor waivers
Olga
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

4
Reviewed on 02/12/2024

Overall a great product!

Overall it has been an easy product to use for our daily Construction activities use and tracking.

Pros

One spot for all the different phases of the Construction Industry GC related software.

Cons

The financial tool was not user friendly and resorted to a different software for subcontractor billings.

Ian
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 11/01/2025

Great for Contractors and Subcontractors

We have had great success using Procore as a company. Being able to gradually add access to tools has helped our company scale up.

Pros

Procore is extremely flexible and works on a multitude of scales.

Cons

Tools can have almost too many functions. Permissions are hard to manage.

gabriel
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 11/12/2024

I love Procore

great there's not much more to say ! We love it.

Pros

The tracking of projects and the ease of use.

Cons

Its slow alot of times when you try to open it up on desktop.

James
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 03/12/2024

Procore is a solid construction platform

The overall experience has been easy and fluid to use.

Pros

The fact that all of the pertinent project information, submittals, plans and specifications are all in one place for all the trades to review.

Cons

The fact that files can't be viewed directly but rather have to be downloaded to fully view.

Nikki
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/07/2024

Consolidated and Simplified Financial System

Pros

All project financial related items are in the one place - forecasting, subcontracts, POs, progress claiming, variations, etc., which makes it extremely easy to track all project financial elements. It is especially convenient when Procore is used for project control too (i.e., RFIs, document control, etc.), making it even more streamlined.

Cons

It can be annoying that you can't amend variations after they are approved. You also can't amend PO/SC SOV line items after an invoice has been uploaded, which makes the invoice process quite time consuming.

Cliffton
Cliffton
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 05/08/2024

Great product!

Pros

This app is very user friendly. It has all the functions someone in the construction industry needs.

Cons

The price is a bit higher than the company wanted to pay.

Verified Reviewer
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
0

4
Reviewed on 28/03/2024

Ease of time Management

Pros

Saved alot of time with “paperwork “ being able to store info

Cons

Certain subjects would get mixed up with wording of materials

Esteban
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/11/2024

PROCORE, your ally for project management

I am satisfied with this website because it gives me the opportunity to consult a huge variety of documents with it's user-friendly interface.

Pros

I liked that it gives me easy access to the files related to the project i'm working on

Cons

I didn't like that i can't send messages to users, it would help to a lot when you don't have their contact information.

Edwin
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 06/11/2024

Professional at its Core

Quite satisfied using Procore to upload Drawings and distribute it to the Team for viewing.

Pros

The process of uploading Drawings is quite simple compare to other products.

Cons

Sometimes Procore does not read the drawings properly therefore the automatic information that it inputs is incorrect. Additionally Timesheets through Procore is not feasible.

Amy
Amy
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
3
Customer Support
2

3
Reviewed on 19/09/2023

Would Rather Not Have Been the Guniea Pig

We were previously integrated using Ryvit (now DataXchange) however, when we moved our projects under a different company in Vista and tried to resync/integrate, the process failed. We spent roughly 4 months trying to make our projects whole again. The likelihood of someone else running into the same issue is slim but my point is- make sure you look into all limitations and have contingency plans in place for if the integration is unsuccessful. It is only after having this disrupt our entire company that we learned some of these very critical nuances that can cause integration to fail. They have since added additional tools following the lessons learned with our company, but it was not pleasant being the guniea pig for troubleshooting.

Pros

We have a new Customer Success Manager who is far more engaged than previously. Fairly comprehensive

Cons

The integration process was a nightmare given the right individuals were not engaged in the conversation. Users do not know what they don't know- we need our software partners to help us understand limitations. Not FedRamp certifiedNot the best platform for projects with numerous areas

Michael
  • Industry: Architecture & Planning
  • Company size: 11–50 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 31/10/2024

Specialty Contractor

Great service and user friendly for the most part. Grateful to have an easy way to access General Contractor's files

Pros

Ease of use as a sub contractor. Nicely developed platform

Cons

It has more than I need. I can see it being a great product for a General Contractor, not so much a sub contractor or specialty contractor

Robert
  • Industry: Higher Education
  • Company size: 1,001–5,000 Employees
  • Used Monthly for Free Trial
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 26/07/2024

Procore at work

Pros

Being able to have all projects together in one place while the different features collaborate with one another to help manage projects easily and efficiently.

Cons

Sometimes the software seemed to run quite slowly, particularly when using the search function.

Iryna
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 17/06/2024

Procore Experience

Pros

FUNCTIONALLYTY. It is amazing how many functions Procore has. Personally, I have used it for invoicing and estimating, which were pretty easy and super detail-oriented. Additionally, it has amazing project management tools for the construction industry. You can use it to save, use, share all the required documents, like drawings, addendums, estimates,etc

Cons

Price. It is expensive. For small companies like ours, it is a significant expense.

Fabrizio
Fabrizio
  • Industry: Architecture & Planning
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/12/2023

Nice and Easy Construction Project Management Package.

Important project activities tracking system and the aability to manage tasks and workflow the product is reliable.

Pros

Great news to project manager which helps manage multiple projects and also collaborate across all Engineers from different project and helpful documentation solution. Planning and the budgeting functionalities with the platform is amazing and reporting is very smooth.

Cons

Powerful tools and easy learning and manipulation of all the software features and nothing to dislike on this platform.

Erica
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
4
Customer Support
4

3
Reviewed on 03/06/2024

Procore Could Use Work

Pros

Able to add and track mutiple projects and cosding

Cons

Not worth what you pay for the program.

Nick
  • Industry: Architecture & Planning
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

4
Reviewed on 03/09/2024

ProCore Review

Pros

Ease of tracking due dates in the system for RFI and submittals

Cons

Once an item is marked complete, or 'ball-in-court' is put into someone else's name you cannot go back and add material.

Mimi
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
3

3
Reviewed on 03/09/2024

Easy to use when you get the hang of it

It's not bad but I wouldn't recommend it when compared to other products. A user friendly layout that is efficient and effective would completely change my view. All projects should be easily viewed with an option to filter by customer. I rarely use ProCore and when I do, I have difficulty remembering where to submit an invoice because I have to select 'Commitments' a word that should be replaced with 'Billing'.

Pros

The billing layout is simple and effective.

Cons

Poor layout and only limited to viewing one customer at a time.

Chris
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
4
Customer Support
0

4
Reviewed on 18/10/2023

review

Pros

very easy to use and seemless with least amount of clicks

Cons

not able to use on a ipad. must use windows device

Response from Procore Technologies

Hi Chris! Thank you for the review! We would love to connect with you so we can help you utilize our mobile app; please reach out to our Support team via phone (833-277-6267), email ([email protected]), or live chat (support.procore.com).
In the meantime, here is our iOS user guide documentation: https://support.procore.com/procore-mobile-ios/user-guide.
We hope this helps and look forward to hearing from you soon!

- Sarah K. (Procore Support)

Replied 26/10/2023
Melanie
Melanie
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 10/11/2023

Very helpful in keeping real time data

This is the first time we have used it. It works great on the management of the project. Just keep in mind once your onboarding period has passed you need to pay for any additional customer support from them.

Pros

One of the best features is the ability for your subcontractors to sign in and submit invoices, change orders, and correspond with you.

Cons

The quickbooks integration does not flow as smoothly as it should

2,759 reviews