Wrike Reviews

4.3
Overall rating
Reviews

4.3
Overall rating
Reviews
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About Wrike

Wrike is a cloud-based project management platform for teams of 20+ that is suitable for both large enterprises and SMBs. It supports remote work for various teams. This solution comes with Gantt charts, calendars, workload view...

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Feature ratings

Value for Money
4.2
Features
4.3
Ease of Use
4.1
Customer Support
4.3

Browse Wrike Reviews

2,713 of 2,713 reviews
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Vanessa
Vanessa
  • Industry: Construction
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
5
Ease of Use
1
Customer Support
4

5
Reviewed on 22/09/2024

Real-time collaboration

I use it for complex projects and to create detailed reports when necessary. Additionally, it offers me multiple options to help automate repetitive tasks and minimize the errors that may occur.

Pros

which require collaboration between multiple teams or departments. It has also offered me various ways to visualize the work, making it more useful for each department and allowing me to manage everything in the most effective way.

Cons

The downside is that the interface is quite complex, but with practical use of the tool, it becomes more intuitive and easier to use.

James
  • Industry: Airlines/Aviation
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
3
Customer Support
4

5
Reviewed on 15/09/2024

Powerful and Customizable Project Management Tool

My overall experience with Wrike has been positive. It can significantly improved team collaboration and task management. The customization options allow us to tailor it to our specific project needs, though it took some time to familiarize ourselves with all its features.

Pros

Wrike offers robust project management features with a high level of customization. The interface is intuitive, making it easy to set up projects, assign tasks, and track progress. The real-time collaboration tools, such as document editing and instant notifications, improve team communication and workflow efficiency. Integration with other popular tools like Slack, Google Drive, and Microsoft Teams adds to its versatility.

Cons

The learning curve can be steep, particularly for new users unfamiliar with project management software. The wealth of features and customization options might feel overwhelming initially. Additionally, some users might find the pricing structure a bit high, especially smaller teams or startups looking for a budget-friendly solution.

Alternatives Considered

Proggio, monday.com and ClickUp

Reasons for Switching to Wrike

Wrike was chosen for its advanced project management features and high degree of customization. Compared to ClickUp, Wrike offered more comprehensive reporting and a more robust set of tools for managing complex projects. While Proggio has a unique approach to project visualization, Wrike's real-time collaboration features and integrations made it more suitable for our team's needs. As for monday.com, although it's user-friendly, Wrike provided a more in-depth suite of tools for project tracking, which was crucial for our workflow.
Halie
  • Industry: Public Safety
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
N/A
Features
2
Ease of Use
1
Customer Support
N/A

1
Reviewed on 10/10/2024

Wrike Review from Volunteer FD Member

Pros

Ability to use with a whole team on a variety of devices.

Cons

Too many people can add too many things and becomes easily disorganized.

Top Wrike Alternatives

Kelley
  • Industry: Marketing & Advertising
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/10/2024

Wrike- transform the way you work

Wrike allows me to be flexible in the way I organize work, and see work with the dashboards. By using this I never lose track of my projects and tasks, and can easily communicate with other team members. It absolutely increases our work efficiency.

Pros

Wrike has a unique ability to organize work in the way that many other project management systems do not. It's a simple element of the platform, but it makes a world of a difference when you. start onboarding multiple teams across multiple departments. It also has strengths in cross-departmental collaboration, work and file sharing.

Cons

It take's some time to learn your way around the platform and get the full benefits from it. But once you do, the value you can unlock is amazing.

Alternatives Considered

ClickUp and Asana

Reasons for Switching to Wrike

Wrike has better features for creative and marketing teams, and also has better organization for multi-departmental use
Otilde
Otilde
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 25/09/2024

Design Savior for Timely Projects

Accessibility to team members with different technical abilities combined with its effective management of complex, multi stage design projects was a primary factor in our resolution.

Pros

Workflows that are customizable fit perfectly into our design processes. Thanks to its easy-to-use interface and potent task management tools, the reduction of missed deadlines has become substantial, and team coordination has significantly improved.

Cons

The mobile application is without a few key features from the desktop variant, thereby restricting one's ability to be productive while on the go.

Tim Van
  • Industry: Higher Education
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/09/2024

Wrike, an all-in-one work management tool that help streamline our work.

Our tenure using Wrike has been so fruitful. It has offered us an perfect workspace that help us streamline our work. Wrike makes it easy for us to plan for our projects and has dashboards that makes it effortless to track our projects progress. It also allows us to use automation workflows which help us get routine work done quickly and with no manual efforts.

Pros

Onboarding to Wrike was so easy and more to our delight, using it has been much easier than we initially thought. It was also so easy for us to customize Wrike to match with our needs. Wrike security functions are very powerful and help us to keep all our data and information safe. It has well structured dashboards that help us gain full view of our work. There are also automations available that has allowed us to take lesser time taking care of the routine tasks by automating them.

Cons

Everything about Wrike has been in place so far. There has been no concerns coming from anyone.

Alex
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 13/10/2024

Straightforward project management

Used it to manage dozens of website development projects at the same time. Project managers and designers collaborated on tasks to ensure we completed everything on time.

Pros

I like the structure of creating tasks and sub tasks, and ability to assign the tasks to the team

Cons

Some useful features required upgrading which we didn't have the budget for

Alternatives Considered

Asana

Reasons for Switching to Wrike

Easier to setup and implement for our team
Joao
  • Industry: Health, Wellness & Fitness
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/09/2024

Wrike is a versatile tool for planning and taking care of team projects.

Our overall experience with Wrike has been superb. It has helped us to keep our projects organized making it possible to get our work done within our budget and timelines. Wrike also offers us a common working ground that makes it easy for us to work in unity on all our projects.

Pros

Wrike has a flexible architecture that made it easy for us to customize it to fit our needs. The user interface is very neat and also easy to use. Wrike has amazing task planning features that help us organize and strategize our tasks for efficiency. It also has stunning collaboration features that makes it easy to unite everyone and every department so as to work together under the same page. Wrike allows us to use automations to perform our routine tasks with lesser time and work input.

Cons

Wrike incredible run of performances has made us love every bit about it.

Sam
  • Industry: Utilities
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 23/10/2024

Very User Friendly

This software is so simple and yet so effective. It has provided all the tools I need to work more efficiently with projects as well as manage and track them. Other software can be so tricky and complicated to use when it comes to that, but Wrike makes it easy in that regard. The data management is also very user friendly as well. Overall a great project software!

Pros

The collaboration is so practical with this software. Everything is so simple and easy to access. The integration is getting better and better with every update. I like the fact that there is also web, mobile, and desktop access as well.

Cons

The time tracking is pretty basic compared to other similar software. It is a little expensive as well but nothing too ridiculous. Besides that there's nothing that would really stop me from using Wrike

Maria Andrea
Maria Andrea
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

4
Reviewed on 23/09/2024

Maximize your team's productivity with Wrike

In our organization, we use Wrike to efficiently manage our daily projects and tasks. The software addresses business issues such as remote collaboration, workflow organization and project progress tracking. Its scope of use includes project management, task scheduling and internal communication.

Pros

Wrike is a powerful tool to maximize your team's productivity in project management. It is suitable for scenarios where collaboration and communication are critical, but it can also be used for project management.

Cons

Some minor drawbacks of the product include the initial learning curve for new users, the lack of advanced reporting features, and the sometimes complex interface for setting up more complex workflows.

Mike
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 19/10/2020

Excellent tool for PM's, Easy to use for non-PM's

This has been a fantastic addition to our Projects Division toolkits, and has been integral in the success of several projects we have run via Wrike. Without this tool we would not have been able to properly organize all of the steps and milestones, and undoubtedly would not have had such success with each project we completed.

Pros

We were looking for a full project management suite our PM was focused on a robust tool that met all of the PM standards and requirements. As we reviewed various software suites we found that although many met their needs, they were very difficult to use and understand for non-project oriented staff; this was critical for us many staff are required to interact with the Projects Division as part of their stakeholder and SME roles. We were very happy to see Wrike had a friendly and very usable interface that non-PM focused users could interact with easily.

Cons

As an admin level user for myself it is very easy to get 'lost' within Wrike, as I have access to all projects, tasks and PM features. Although note that this isn't a fault of the software but rather how we configured our environment and user access.

Alternatives Considered

Microsoft Project, Birdview, OpenProject and Asana

Reasons for Switching to Wrike

Some of these tools did not have time management features, while others were very PM-centric and difficult for end-users to use as a collaboration tool with the Projects team.
David
David
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/06/2022

Exceptional project management

Wrike has transformed our project management process dramatically. Efficiency is up, visibility on pending work is greater, and we love this product.

Pros

Wrike is about as close to a "perfect" project management software for us as you can get. When buying a product, there are always going to be a few things that don't exactly work the way you'd like, but the number of those instances with Wrike are few and far between.

Cons

Nothing really, there are a few minor gripes about design decisions and a few very basic features that we (and other users) feel the product should have, but there is nothing major and they are all easily worked around.

Alternatives Considered

monday.com, Asana and Smartsheet

Reasons for Choosing Wrike

Basecamp is a great product, it just wasn't powerful enough to meet our needs.

Switched From

Basecamp

Reasons for Switching to Wrike

We reviewed all the major players in project management, and Wrike was just hands down better for our use case. None of the other products came close to meeting our use case the way that Wrike did.
Verified Reviewer
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 02/08/2022

A powerful tool for content creation and workflow management

I enjoy this tool in writing my articles, managing my content and workflow. My overall experience is good.

Pros

Write is a very interesting tool for content creation and easy workflow management and planning. In addition, this software offers many interesting features such as the creation of multiple drafts and with the ability to access them anywhere, time management. It facilitates the writing and publishing of my working documents.

Cons

Write has a lot of features and I find it very good but personally I find that some of these features are not useful. Also, it is sometimes slow, which often makes it difficult to manage some workflows. Fortunately not all the time. That's why I like this software. In short, I think it should be faster, it should also allow us to schedule our articles for later.

Alternatives Considered

WordPress

Reasons for Choosing Wrike

Write has features that allow you to write faster, better and more.

Switched From

Microsoft Word
Becky
Becky
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

4
Reviewed on 14/02/2023

When it comes to managing projects, Wrike is top-notch

Wrike is a powerful and simple tool for managing projects. The platform is user-friendly, and it comes equipped with a variety of tools that simplify teamwork and project administration. The analytics and reports are also quite helpful for seeing the big picture of a project.

Pros

Thanks to the platform's flexibility, I've been able to centralize and simplify a great deal of my work. The most exciting feature is the seamless real-time communication and team overview that it provides. In sum, if you're wanting to increase productivity and better manage your workload, Wrike is a tool I'd strongly suggest.

Cons

If I had to select one thing, it would be that all the features and options may seem overwhelming at first. It took me some time to learn how to maximize the effectiveness of each feature.

Diana
  • Industry: Higher Education
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 14/03/2023

Project Management in Higher Ed

It started off with solving a simple problem: how to intake marketing requests that does not rely on keeping track of emails. Wrike fit the bill with the added bonus of online proofing with the very strict "approved" or "changes requested". Before, we would get emails saying "This is great!" and we would send to print thinking that was an approval when it wasn't. Being able to drop points on the artwork has also simplified our workflow as we don't have as many follow up questions for the requestor. That is just the start, there is so much more value Wrike has brought to our marketing team that I would need more time to go through them all. Over the last 5 years of using Wrike, it has always gotten better especially with special care for the requests provided and upvoted by its customers. We are very happy with Wrike.

Pros

The request form system. As a district of three community colleges, the district administrative center is the hub that provides customer service to the colleges. With request forms, we are able to get them to the appropriate person.

Cons

Calendars needs a refresh. It would be nice if we could add tasks directly to it in the smart calendar option (I know it still exists in classic but that is too much manual work).

Alternatives Considered

Trello and monday.com

Reasons for Switching to Wrike

At the time, Wrike was the only one with a request form intake system.
Jeremy
Jeremy
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
N/A

4
Reviewed on 14/03/2023

Wrike Is a Must Have Tool for Project Management

Overall the experience is very nice and helpful for project management. Wrike doesn't offer any pretty animations or other cool graphics/gifs, etc ... it's straight to business.

Pros

Once deployed and your Space is setup, Wrike makes the management of project easy, especially with Templates for recurring projects.

Cons

For someone without some degree of understanding of deployment and setup, Wrike would be difficult to implement. The ability to mass edit tasks is lacking.

Alternatives Considered

Asana and Shortcut

Reasons for Choosing Wrike

Company switched.

Switched From

Asana

Reasons for Switching to Wrike

N/A. I was not in the decision making process.
Verified Reviewer
  • Industry: Higher Education
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 23/03/2023

Project Planning & Resource Management

Our team has been working off Wrike for over 4 years and it continues to be a positive experience. Previous to implementing Wrike, the team was working off a series of patched together platforms which included Google and Excel spreadsheets, Trello, Basecamp, and Asana. The beautiful thing about Wrike is that it allows users all of the views that are available in those different platforms (i.e., Trello's Kanban cards) but with one centralized 'source of truth' for all project and resource planning. After trying a selection of various platforms and continuing to work with vendors across multiple platforms, Wrike continues to be a favourite.

Pros

Wrike is an effective web-based project management and resource planning platform, which has enough features to be useful, but also enough flexibility and customization—on both the enterprise and user-level—to work for a variety of organizations, individuals, and work-styles. The project management view is particularly helpful as the same project can be viewed as a list, (kanban) board, table (spreadsheet view), Gantt chart and more. This allows users flexibility to engage with projects in the way that works for them.

Cons

The calendar functionality and design could be more elegant, as it feels like a somewhat neglected corner of the platform. It is functional, but not pretty.

Alternatives Considered

Function Point, FunctionFox, monday.com and Asana

Reasons for Choosing Wrike

Not everyone was using Trello and it didn't integrate well across functions. Monday.com had a nice "list view" of products, but integration between projects, tasks, and resources was weak. Excel and Google sheets were far too rudimentary in their functionality.

Switched From

Trello, monday.com and Microsoft Excel

Reasons for Switching to Wrike

Wrike was a more robust solution with the option for various project views of the same information. Additionally, at the time, we could invite unlimited external collaborators into the system, which worked well for easily engaging with our network of freelancers who could work in our project management ecosystem. Overall, Wrike was the most dynamic solution, while also being the easiest to understand and use.
Terry
Terry
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 15/08/2023

Wrike is one of the best project management platforms, I love it and I recommend it.

Everyone on the team has benefited greatly from its use as a tool for allocating, ranking, and organizing work. Before we started using Wirke, our team had to rely on Excel spreadsheets, which was a time-consuming and convoluted process.

Pros

It's a fantastic resource for organizing and coordinating the efforts of a group or an individual. It's easy to use and manage both day-to-day operations and larger projects with its straightforward graphical user interface. Tasks can be assigned to individuals and given a due date, start time, and description.It lets you track anything from active to finished to cancelled jobs with ease.

Cons

When I update a task's status, I don't always know if it was updated to the right status, which is the one issue I have with Wrike. Sometimes when I am dragging a task to change its state, I accidentally leave it in the needed status and then I can't see it.

Ferent
  • Industry: Building Materials
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
5
Customer Support
3

4
Reviewed on 01/11/2023

It's essential for productivity and great for project collaboration

It helps me to remain organized and productive. It is my go-to software when I need to keep my ideas organized when I feel like I need to get the most out of them.

Pros

Wrike provides one of the best solutions for project management, task prioritization, dependencies, customizable workflows, and collaboration. As a user, these features matter most to me as they're essential for increasing productivity rates.

I like it because I can collaborate on a project with two or more members in a real-time, easily communicate with them, and share files as well as updates. It provides possibilities for me to assign priorities to tasks, making sure that we're all focusing on what is most important and I also get to define dependencies between these tasks; ensuring that the progress of one affects the scheduling of the other.

It allows to customize workflows to match the project management process. Users get to do things like automation, accurate time tracking, real-time updates, and collaborate on various ideas.

Cons

I have noticed that Wrikes requires manual input from the team which I find to be time-consuming, and stressful and could potentially prone members to errors. It could be great if this was done automatically like a sort of data extraction or something like that - that way the user won't have to manually do all the work and even if the user could still need to manually input data, the platform should consider providing built-in technologies that will help to eliminate potential errors during typing.

- It also lacks some advanced tracking functionalities and I often use Jira as a means to compensate for it.

Michelle
Michelle
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
3

5
Reviewed on 05/03/2019

Highly Recommend

We have been able to get organized and store a ton of information in one place. This has also given us great insight as to what everyone’s workloads are like. Even if not everything is in the program, you can still get a good idea of what they’re up to or have time to work on. It’s a great way to group your tasks and you can create custom dashboards to make it so you see important tasks and what needs to get done at a glance. Despite some of the quirks, I recommend it.

Pros

For the most part, I really like this product. It has allowed us to easily organize, group and assign projects to our team and really helped us get more organized. I like that it has a nice, simple look with lists. It is easy to create a task and assign it to yourself or someone else, set dates, change priorities, add attachments, links, format text in your task description, and group them into folders. I also like that you can put the same tasks in different locations so, if it applies to 2 different categories, then it can live in both places. It is also great that you can set it up so that certain tasks set their dates according to other task dates.

Cons

There are some features that would really make this a great product and whenever I have contacted support, they basically try to upsell us to a different level plan that still doesn’t solve the problem we’re having. One thing that’s funny is that it will gladly notify you when someone has assigned a task to you... but if you assign a task to someone and they mark it complete... it won’t tell you. It’ll wait until all the sub tasks are complete and then tell you after a certain period of time that you can mark the task complete. This has literally NEVER been useful to me. It also has a funky set up when it comes to grouping related tasks underneath another tasks so you have to play around with a set up that works for you. Lastly, they have a desktop app that they always prompt you to use when you click links to Wrike in other locations like your email. The app was just another thing I had to have open that did not help with my programs and it doesn’t seem to allow you to not receive that notification each time you click a Wrike link.

Andrei
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 09/03/2017

Why do we need to give our attention for this App?

Wrike is my favourite Saas decision for my work and personal life. I have two accounts - one is for personal GTD and the second is for my teams, where I do my tasks, even if in reality there are no people in these projects - just for self-registration of completed tasks.

- What are the features you like most in Wrike? 1. A flexibility of projecting regimes - you can do it under waterfall, or kanban (boards), or even scrum . 2. A flexibility of tasks views. 3. You can have a deal with numbers and a resource management inside your project management in Wrike. 4. http://club.wrike.com - a place where you can earn additional bonuses and a real money on amazon! 5. vote.wrike.com - a place where you can source the devs about new features and they usually respond! 6. wrike labs - a place where you can switch on/off the prototypical features

- What are some of your favorite Wrike updates? Custom Statutes, Custom Fields, Reports, Dashboards/Boards

- What would you add to Wrike features? Oh, there are many of them. A good normal integrated calendar, not a current one, a normal internal instant messenger, which will be a really instant - a current system of commentaries doesn't work properly with a really needed for a typical burst conversation without pressing f5, some lacks in the dashboards and widgets interface are needed to neutralized, a desktop client version is strongly needed, because chrome browser could have too many opened pages, including custom statuses feature in a professional plan is strongly needed for those who don't need the other functionality of a business version!

- Who would take advantage of using Wrike? Pms, marketers, freelancers, small agile taskforces

- How did Wrike change the way you work? I'm trying to register all my life in it from a moment

Pros

? 1. A flexibility of projecting regimes - you can do it under waterfall, or kanban (boards), or even scrum . 2. A flexibility of tasks views. 3. You can have a deal with numbers and a resource management inside your project management in Wrike. 4. http://club.wrike.com - a place where you can earn additional bonuses and a real money on amazon! 5. vote.wrike.com - a place where you can source the devs about new features and they usually respond! 6. wrike labs - a place where you can switch on/off the prototypical features

Cons

What would you add to Wrike features? A good normal integrated calendar, not a current one, a normal internal instant messenger, which will be a really instant - a current system of commentaries doesn't work properly with a really needed for a typical burst conversation without pressing f5, some lacks in the dashboards and widgets interface are needed to neutralized, a desktop client version is strongly needed, because chrome browser could have too many opened pages, including custom statuses feature in a professional plan is strongly needed for those who don't need the other functionality of a business version!

Fillipe Neyl
Fillipe Neyl
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 07/09/2021

If you deal with a lot of tasks, you can't go wrong with Wrike.

Wrike doesn't suffer from a common issue as other software, that is lacking functionality, they constantly add more possibilities and do a lot of research with users to make sure that their focus are on our needs.

Pros

Our daily routine involves a lot of tasks, so we need to be able to easily create and manage them. Wrike is the best tool to accomplish this because you can create a task and add info to it in gradually, first the task name, then the due date, the assignee and so on. There's no friction at all to feed the tasks/projects with information, that's the reason why Wrike works so well for us.

Wrike offers much more functionality than you can imagine, you can not only manage tasks, but create really personalized tasks and projects with custom fields, several live views in formats like Gantt Chart, table and list view. You can set how much each team member costs by hour of work, and with time tracking you get real time reports for costs and risk management.

Our clients use Wrike as guests (Wrike calls them "Collaborators") and make approvals using the best technology on the market, not only with comments, but with proof and versioning capabilities.

The ability to create different workflow for tasks helps eliminated the need to create hundreds of subtasks and make the work just flow in a way we never could accomplish before.

Cons

One specific thing that I don't like it's that Wrike limits the Zapier integration to a minimum set of possibilities, probably because they offer Wrike Integrate, an owned functionality to create integrations. The bad side: you have to pay more to have access to it.

Milan
Milan
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
2

5
Reviewed on 01/03/2023

Great tool but weak support

Like I mentioned the tool is great but the support is so weak that we are currently considering switching to either ZOHO projects (we already use other services from the family) or ClickUp (recently used for a bigger project/client as it was wished for from client side). It is really a shame since we got used to it already.

Pros

The tool itself is great. We used many project management tools before including the big names like JIRA, but ended up with wrike and using it now for around 4 years already.Around 2 years ago the features / billing got more standardized which allows us to use some features we really wanted, but were too expensive before (because they were coupled with other ones with no use for us). Now the tool is very useful including proper timetracking, workflow management and useful asset commenting inside tasks.

Cons

Account manager / success manager change very often. While this is pretty common in SaaS environment, it is very annoying, especially if you make arrangements with you current manager and then all of sudden there is a new one and everything you discussed before is out of the window.

Maximiliano
Maximiliano
  • Industry: Retail
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
N/A

5
Reviewed on 21/05/2023

Efficient Project Management and Collaboration with Wrike

Wrike has been instrumental in resolving several challenges within our organization. Firstly, it has greatly improved project visibility and transparency. With Wrike, we can easily track the progress of tasks, monitor deadlines, and identify potential bottlenecks. This transparency has increased accountability and reduced miscommunication.Furthermore, Wrike's powerful reporting and analytics capabilities have enabled us to gain valuable insights into our team's performance and project efficiency. The ability to generate custom reports and visualize data has helped us identify areas for improvement, optimize resource allocation, and make data-driven decisions.

Pros

One of the things I appreciate the most about Wrike is its intuitive and user-friendly interface. Navigating through the various features and functions is a breeze, allowing for quick adoption by our team members. The platform's clean design and well-organized layout make it easy to find and manage tasks, projects, and resources.Wrike's collaboration capabilities are outstanding. The real-time collaboration features enable seamless communication and teamwork within our organization, regardless of team members' physical locations. Whether it's assigning tasks, sharing files, or leaving comments, we can easily collaborate and stay on the same page.

Cons

One area for improvement is the mobile app experience. Although the mobile app allows us to access and manage tasks on the go, it could benefit from enhanced performance and additional features to match the desktop version. Streamlining the mobile experience would further improve productivity for users who rely heavily on mobile devices.

Ajay
  • Industry: Outsourcing/Offshoring
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 19/06/2023

An easy-to-use extend administration tool for an inaccessible office

My group and I are utilizing Wrike to set up effective inside methods and group foundations. It has too altogether expanded communication over different offices. Able to effortlessly look at the status of an extent and who is in charge of what obligations or deliverables. This makes doubt that everybody is completely mindful of the expectations for each team member at each arrangement of the method. As typically something we have never had some time recently, it is additionally helping us in announcing assignment administration.

Pros

With Wrike, it's basic to keep track of certain assignments interior a venture, distribute them to the proper asset to do the work, and associated with that resource approximately that errand. Rather than opening into a few extended plans, you'll see all of your assignments over all of your ventures. Each part of our group may examine the status of a project and the errands associated with it within the workflow see that produces the foremost sense to their specific brain by having the capacity to alter between them. My inaccessible group and I are continuously in touch and beneficial since it appears like a virtual whiteboard on the office divider. It's incredible how to keep individuals sorted out, recover reports, and show the workload of the group.

Cons

For coordinate video seeing inside Wrike, there's a constraint to the sum of space that can be given and the sum of information that can be handled. The built-in form builder isn't as solid as numerous other accessible third-party alternatives. The headway of the automation features has been colossal, but there's still more to be done. In spite of the fact that I wish the Collaborator client sort had more noteworthy get-to or capabilities, it is still a change than nothing.

2,713 reviews