Square Payments Reviews

Pros

What I like most about square payments is ease of use for mobile payments and ability to send invoices mobile.

Cons

I don't like the processing fee. But all services have a processing fee so I don't mind that it's a little cheaper than others.

Alternatives Considered

Stripe and PayPal Zettle

Reasons for Switching to Square Payments

I chose square payments over the other one because square was the first one I used and I was used to it. Also I looked at others and compare the prices and square is a lot more affordable.

Pros

We use Square for all major events because it's dependable, fast, and easy to use. One of our Festivals has around 30,000 attendees annually, and we run the entire POS off of Square including: Merch tent, 3 different bar locations, Gyutaku, Boat Building, Special Stages, and food vendors.

Cons

If Square goes down, which is incredibly rare, it's a nightmare -- however there are some built in settings to help with that possibility.

Pros

Square payments is awfully intuitive, probably the most learnable and quick to use platform of them all. They feature native integrations to any phone or computer you use. The app can even take payments on iPhone without a POS system. It is a UI dream and even keeps payments engaging and fun. Since they are a big company they have multiple lines of support, and ever adding features.

Cons

Square payments is expensive, I would say the most expensive of them all. I only lasted 3 months using their service. I was roped in by the ability to accept tap to pay on my iPhone without the need for equipment. However, the fees per transaction were getting up to 2.75% each, with additional fees for instant deposit into bank account. On $10,000 I paid Square about $400 in fees out of my hard earned revenue.

Alternatives Considered

Clover and SpotOn

Reasons for Switching to Square Payments

Ease of use, attractive UI, mobile payments without equipment

Pros

"What I love most about Square is how user-friendly it is, especially for mobile menus. It makes taking orders and managing payments a breeze, even on the go. Plus, the ability to save all the customer data and transaction history is a game changer. It’s super easy to go back and check past transactions or customer details, which helps me stay on top of everything. Overall, it's a reliable and efficient tool that’s made running my business so much smoother!"

Cons

"As much as I appreciate Square, adding menu items on the phone while on the go can be frustrating. It's not as smooth as I'd like, especially when you're in a rush. Also, card payments sometimes fail when you're in a busy environment, which can be stressful when you're trying to process transactions quickly. It would be great if those issues could be smoothed out for a more seamless experience!"

Pros

my favorite part is the how easy it is to process payments and invoices

Cons

in the beginning i had the little square plug in thing. did not like it at all

Pros

I love that square gives you the option to accept payments through cashapp and Apple Pay as well as debit and credit payments

Cons

The least thing I like is the different fee rates for processing payments

Pros

Square is by far the best for small businesses and independents. The simplicity and ease are some of the best!

Cons

There is nothing that I can say about Square that's negative! Square Payments is it for me!

Pros

It is easy to setup/start using and the fee per use is low

Cons

If I have to give an answer, it is the reader is small and plugging it into my phone is (the smallest) hassle. If you have the ability for the counter unit, this wouldn't even be an issue

Pros

Easy to set up & even easier to explain to my customers how the process & transactions work.

Cons

It was a little aggravating transferring funds to my bank account/linked debit card, but one call to customer service & they had everything taken care of & ready to go.

Pros

Pros: Easy to set up. They except many types of payments, at a great rate. Helps keep my inventory organized so I know when I need to re order more product for my company.

Cons

Cons: The original square hardware I went through a few of them cause they just stopped working, but they have improved now. No issues with the new Gen.

Pros

The ease of use, integration into my billing system and website. Makes it easy and secure for my clients. Thank you so much. Very cost effective also.

Cons

Not anything so far. I am being honest.

Pros

Nothing at all! It’s the worst payment service provider I’ve ever dealt with.

Cons

After signing up by two days, they held my payments and requested my business license and bank statements. Etc.
A friend recommended it to me and I really didn’t dig deep to find out more about Square.
They requested a government ID, Selfie.
They wasted my time and caused me stress plus holding my money!!!
Bisness owners: Square is not for professional business owners.

Pros

I love how intuitive the backend office is to navigate

Cons

I least like that when using square through third party apps like Acuity, my clients don’t have the ability to add tips to their payment. I have to open the app separately and bill their card on file that way for them to add tips.

Alternatives Considered

PayPal and Stripe

Reasons for Switching to Square Payments

Square had a better backend office that not only looked better but was more intuitive for me to use. I didn’t have to waste time trying to figure out how to do something or get to a specific feature.

Pros

I would definitely have to say my favorite features about Square Payments is the effective and easy process to accept online and in person payments is wickedly awesome. I can accommodate each customer to their liking and avoid confusion and mistakes simply.

Cons

Honestly, I really like square payments. Maybe adding a customize option to how we want to view our pages ourselves as the business owner would be cool. I love being able to personalize anything app or item i use.

Pros

Square payments makes my life much easier. It always remembers me and I have to put in the bare minimum information for it to autogenerate everything I need. Paying with square is so easy.

Cons

There really is not anything I dislike about square payments

Pros

It is easy to use and was easy to set up/show other employees how to use it. Pricing is very clear.

Cons

It's hard to get in touch with the support team

Pros

The ease of payment from customer to my bank via Square

Cons

There is nothing I dislike about this service currently.

Pros

It's a accepted wherever visa and MasterCard are accepted

Cons

Nothing to dislike as of yet and it's been almost 2 years so I don't feel like there is anything to dislike

Pros

I liked Square payments initially because it was fairly easy to set up, integrated with a lot of the platforms I used, had a fairly quick turnaround time for payouts, and had a few additional features that I thought would be useful in my business as I scaled up.

Cons

My main issue with Square Payments is security. Several of my accounts were compromised due to some fraudulent activity, I had quite a bit of money stolen, and afterwards I didn't feel super confident that Square had adequate fraud protections in place to keep my money safe moving forward. The fraudsters were able to change my password and thus lock me out of my Square account, switch the payout account from my bank account to theirs, and change the verification phone number. I felt so helpless and personally wondered if they couldn't have done more to make it harder for this happen.

Pros

Payment processing is simple and straightforward. Everything is simple to set up and extra options are available as needed. Works great on the business side and customer side.

Cons

system has had a couple down times without enough communication to what was happening and when would be fixed.

Pros

I enjoyed using this software for payments. It was easy to set up.

Cons

No cons love the software! I would reccomend it to anyone!

Pros

I like that the software is user friendly, when training others to use the program isn't a hard training process.

Cons

I like the software and ill continue to use it for my small business.

Pros

It's incredibly easy to use, whether it's inventory management, ecomm or in-person sales. The free features are amazing, and the paid features are incredible. You get so much for so little. The integrations are constantly expanding as well.

Cons

I can't think of anything negative to say. I wish they would integrate with Pirate Ship but other than that, it's amazing

Pros

This question is easy, it's MOBILE! You literally can take it everywhere you go!

Cons

The ONLY con I can think of about Square Payments is that because it is so compact and accessible may be a little easier to loose.

Pros

Very user friendly, and it offers various opportunities to accept payments and even loans that can be repaid right through income from my business

Cons

I wish the app could be more expansive. A lot of features are only available on desktop/laptop version.