A2X Reviews

4.9
Overall rating
Reviews

4.9
Overall rating
Reviews
Learn More

User Reviews Overview

About A2X

A2X is an ETL and financial management solution that helps businesses automate accounting for multiple eCommerce platforms, such as Walmart, Shopify, Etsy, Amazon, and eBay. A2X allows businesses to integrate the platform with...

Learn more

Feature ratings

Value for Money
4.6
Functionality
4.8
Ease of Use
4.7
Customer Support
4.8

Browse A2X Reviews

289 of 289 reviews
Sort by:
Jake
Jake
  • Industry: Marketing & Advertising
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/08/2018

Cool Software To Track Amazon Marketplace Sales

Excellent. Solved a few annoying issues we had and sped up some reporting internally.

Pros

Amazon Support is the bee's knees if you ever need it. This software speeds up a process and gives you ore time to deal with other tasks. That time savings alone is enough to justify the cost for our company. The integrations are top notch.

Cons

The price, I can't use it for my personal side gigs as I wouldn't be able to justify the cost due to low sales volume via Amazon channel, it's more of a niche channel for me, compared to, say, eBay. Great for high-volume business use, in that case the price is pretty much negligible.

Noam
  • Industry: Media Production
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 24/01/2023

Exceptional Accounting Software with Unbeatable Features

We have been using A2X for almost a year now and haven't looked back. The software is incredibly intuitive and easy to use, making our accounting much smoother and efficient. The customer service has been excellent and the cost is unbeatable. We couldn't be happier with our experience so far and would highly recommend A2X to anyone looking for great accounting software.

Pros

A2X has been an absolute game changer for our business! The software is incredibly user friendly and makes reconciling accounts a breeze. It's also very cost effective and the customer service is top notch. We have been so impressed with the accuracy and speed of the software. Highly recommend!

Cons

The only issue we have experienced with A2X is the occasional difficulty in setting up more complex accounts. It took a bit of time and effort to figure out, but once we got the hang of it, we've had no problems. Overall, it's been a great experience!

Roger
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
2
Customer Support
4

3
Reviewed on 22/11/2019

Very useful for simple set ups But struggles on complexity

Turnover with FBA £300,000 with 4000 skus - FBA across the 5 EU countries of UK ,DE FR,IT ES
As we have our own website we our over Sales Thresholds for DE and FR
Germany at 19% VAT and France at 20% VAT supplies have to identified and paid to the correct government agencies the rest have to be paid to HRMC UK. Lots of analysis to work correctly.
The A2X mapping is a major headache but once identified imports into quickbooks correctly. Still in the process of getting mapping completely working. Problems with missing countries and jurisdictions

Pros

There is only perhaps 4 in the market and this is the only one that has a chance with quickbooks.
Reasonable attempt has been made to Cater for Multiple EU VAT countries, Inventory and mapping
Help desk has very knowledgeable staff about the product.
Attempts at downloads can be applied to QBO and erased if errors are made.

Cons

Mapping cannot be backed up and reapplied - constant crashing and having to start from scratch
Mapping not organised coherently - income mixed with fees - not enough breakdown of shipping

Top A2X Alternatives

Verified Reviewer
  • Industry: Sporting Goods
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/08/2021

A Must Have

Customer service have been consistent and on hand from enquiry to set up and beyond with any questions we have had.

Pros

-ease of use
-VAT consolidation
-cross platform integration
-customer service

Cons

-time taken to set up was a bit lengthy (but worth it)
-be great to include a stock tracking integration

April
  • Industry: Retail
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 22/11/2019

Great Integration Software for Amazon FBA sellers

A2X helps solve the issue of getting the Amazon settlement information correctly into Quick Books Online with ease as an Amazon 3rd party seller.

Pros

It is easy to navigate the process of the export of Amazon settlement reports and the import into Quickbooks online. The information has been accurate.

Cons

Nothing, it serves its purpose. I have not had any issues with software.

Alternatives Considered

Entriwise

Reasons for Choosing A2X

A2X reported the Information from Amazon in an easier to figure out fashion.

Switched From

Entriwise

Reasons for Switching to A2X

Ease of understanding imported information and it is user friendly.
Verified Reviewer
  • Industry: Accounting
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/08/2023

Good one for the best management in your business, i really love it ❤️

For my experience it make my business better, amazing and good 👍🏻

Pros

It’s amazing one for all you want about your business management, it make all the work easier!

Cons

I see it amazing when I’m using it about all i want for my business

Jillian
Jillian
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/05/2019

Absolutely essential for any and all Amazon sellers

Love love love! and plus their support staff is so fantastic and if you bring up any valid issues, they will often release a product update to solve that problem in a short amount of time.

Pros

It is really hard to get all the fees and discounts and fba related stuff charged correctly on your own out of Seller Central. A2X does it ALL and just maps and syncs directly to Xero. It's a game changer in terms of accuracy and efficiency.

Cons

Once there are a lot of skus, it can be tough to filter them to fill in missing costs for the cogs reporting.

Danny
Danny
  • Industry: Medical Practice
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/10/2018

Perfect for an Amazon bsuiness

Pros

Provides all the data to Xero that is needed to keep accurate books

Cons

Would like it to integrate with my inventory program, SellerCloud to pas through my costs.

Steven
Steven
  • Industry: Apparel & Fashion
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 27/09/2021

Huge Time Saver

I am the controller for a Shopify business. A2X provides summaries matching perfectly to Shopify sales before it gets booked in QuickBooks online. I also have various collections I have to track separately in QBO and through A2X it automatically sets the classes I have setup in QBO. Also, A2X customer service is outstanding.

Pros

Summarizes Transactions...Integrates easily between Shopify and QBO...Helps track different collections from Shopify into QBO.

Cons

There are many advanced features that are not intuitive to use but A2X has great customer service to walk you through and help you set up the features.

Ryan
Ryan
  • Industry: Accounting
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/03/2018

Best app to automate revenue entry into Xero (and other softwares)

It eliminates the need for complicated journal entries and cuts the time reconciling FBA to minutes.

Pros

FBA charges are very complicated. A2X is set up once by mapping accounts and then automatically imports data into Xero. It automatically splits the data between months, so regardless of when your payment comes in (which is every 2 weeks in my experience), the data is in the correct period. It will also give you default accounts which is great if you only sell on Amazon. This setup, along with a good online accounting software, can make your accounting work extremely easy and quick. Seriously, for the time I spent before doing journal entries, A2X is well worth the price. I currently use this software for all clients selling on Amazon.

Cons

The worst part is more on Amazon's side, with their myriad of charge types, inventory types and revenue types. A2X doesn't have any cons in my experience except that the initial mapping can take some time to work out.

Robin
  • Industry: Accounting
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 14/08/2023

Good for the overall use, bit clunky

I like A2X i do think its pricing is a little high and could be worked on

Pros

I like how easily A2X Integrates with QuickBooks and Xero and data is downloaded from Amazon.

Cons

The tax mappings are a bit clunky and manual.

Alternatives Considered

Link My Books

Reasons for Switching to A2X

Ease of setup
Greg
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
3
Customer Support
5

5
Reviewed on 10/08/2020

Excellent app. Highly recommended

I've run a few a couple of large global online stores over the last 10 or so years on the Shopify platform and getting accurate sales data into our accounting software has generally been a right pain, not to mention time consuming! We've done it manually, we've used a plethora of different apps and NONE of them (really none) have been able to do it correctly and more importantly, accurately. There was always issues with one thing or another that made us still have to manually do things. This defeated the purpose!

I thought I was finished trying to find an automated solution, but when I launched my latest venture I came across A2X and thought I would give it one last go!

After signing up I started to work through the connections and then (honestly) immediately thought this is too complicated (it is very in-depth but I suppose if you want it to work correctly it needs to be). I thought this was going to be another waste of time but I reached out to support. The response I got was AMAZING and a video call was set up where I worked one-to-one with someone on the their onboarding team who worked through each and every part of their app and made the right selections and connections that were appropriate for my business and the platform / accounting software and payment providers I use to ensure all the date mapped correctly into XERO. Even received a follow up a couple of weeks later checking if everything was fine! This is the way onboarding and customer support SHOULD work b

Pros

Does what says on the tin. We've tried countless other apps and all of them have one issue or another and this one just works

Cons

nothing really. It would be better if the setup was simplified, but the onboarding team was amazing and sorted this out for me. Providing they can offer this same onboarding assistance to everyone then there isn't an issue

Rohan
Rohan
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

4
Reviewed on 14/08/2019

Time and Money saver A2X

Quick respond of A2X saves lots of time and save

Pros

A2X make the process easier for selling on Amazon. It gives great information to the business owner about their sales. It responds very quickly so saves lots of time.

Cons

It doesn't work for other sales channels.

Carly
  • Industry: Retail
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/08/2020

A2X was the simple solution to connect Shopify to QuickBooks Online

It was a simple process to set the app up on the backend, and the implementation was also similarly easy. I have no complaints. It does what it was intended to do by connecting the two products that I needed it to and transfering amounts.

Pros

The best thing about A2X is honestly that you can set it and forget it. It's an app designed as a connecting piece, so as long as I'm seeing my purchases transfer correctly, it is working. It was easy to setup: I watched an eLearning video on YouTube created by a small business accountant/bookkeeper to see how the process went for implementation and that helped me to make my final decision to purchase the product. It was easy to setup and implement.

Cons

I haven't found any cons about this software: there is a "!" on one of the features, but I spoke with the support and they assured me that on my end and for my needs, it is setup correctly. I basically needed the app to help connect my e-commerce Shopify store to my QuickBooks Online account. It was fairly simple to implement after watching the video, and I setup it up and just let it do it's thing. I haven't had any issues with it and have been using it now for... going on close to 3 months.

Ricky
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/07/2018

Best Amazon to Xero integration on the market

Pros

Customer support is supreme so if you get stuck, help is on the way. Integration is great as you can copy tax and account mappings across to new clients very easily. Integration into Xero can be customized and very simple to do. its reliable and we can trust it will work every time.

Cons

Not much really! It's not really a con of the software but if A2X ventured out into other selling platforms like Shopify and eBay, then it would make our lives so easy!

Eileen
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/05/2019

Couldn't Do My Job Without A2X

I have been using A2X for 2.5 years and it makes my job SO much easier. It pulls in Amazon sales data and maps it to the appropriate accounts. It allows me to reconcile fast and easy. I can't imagine doing my job without it! It really is a must have for all accountants and bookkeepers posting Amazon sales.

Pros

Fast and reliable customer service. Accurately summarizes Amazon sales and creates an invoice. Clean and user friendly interface.

Cons

Honestly, I have nothing bad to say about A2X.

Chelsea
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/11/2020

Worth every penny!

Pros

A2X is incredibly easy to use and it gets all your data into the bookkeeping software in manageable pieces, so your system doesn't get bogged down with all the sales data. Customer service is top-notch and responds very quickly.

Cons

Honestly, I haven't found anything I disliked that customer service couldn't fix for me.

Alternatives Considered

Webgility

Reasons for Switching to A2X

Great value for the service offered
Chris
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/05/2019

Great resource for Amazon users

Highly recommended for any Amazon sellers.

Pros

A2X has saved our clients hours and hours of work in analysing Sales and posting the results to their Xero accounts.

Cons

Took a little while to set up and configure, but once done easy to use.

Philip
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/11/2019

Top Class Customer Service

Frees up a lot of our time to concentrate on other areas of our business.

Pros

Game changer software.

Top-class customer Service

Always there to help & answer my questions

Cons

Mapping can be tricky & can take some time to complete

Dave
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/12/2021

Makes accounting for shopify and Amazon sales very easy.

Very good.

Pros

Ease of setup and that it solved a problem I was having.

Cons

There wasn’t much I didn’t like. It jus did what I needed.

Suvir
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 28/05/2019

Great tool for automating biweekly transfers

Pros

A2X simplifies the task for importing sales, returns, COGS and fees data from Amazon for each biweekly payment. It is easy to use, and provides a single dashboard for all imported data loads. It is a lot cheaper than hiring an accountant to perform the same task

Cons

Two areas of improvement are (a) better handling of multi-currency payments: it was confusing to setup my Mexican Pesos payments from Amazon.mx alongside my USD payments from Amazon.com (b) more data / analysis for each transfer. The current dashboard interface is focused on transferring data from Amazon to Quickbooks, but does not provide much information about each transfer (revenue, cost, transfer trends)

Samantha
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/10/2021

Great tax software for online sellers

It works out our VAT perfectly and keeps our xero accounts up to date on a daily basis.

Pros

We set this up with our tax settings and it automatically posts our sales to xero, saving time and money on extra staff.

Cons

Takes a while to set up as you have to know your own tax settings, but this is not the fault of a2x.

Dan
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 01/10/2021

A2X is SO Helpful

Pros

A2X has made reconciling Shopify, Amazon, & Walmart a breeze. The app makes it way faster and easier to see where seller fees are coming from. So much that was being done manually before is now automated.

Cons

In the future I would love to see support to recognize sales from unearned revenue pre-orders based on fulfillment date

Ryan
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/11/2021

Records my sales so I don't have to

Awesome, great customer service

Pros

Ease of use, Set up and forget, full log history

Cons

It would be good of the sales invoices could be approved automatically, but other than that it is great with Xero

Verified Reviewer
  • Industry: Entertainment
  • Company size: 501–1,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 19/10/2018

Excellent Partner

Saving enough time that this easily pays for itself. Easily.

Pros

quick easy, flexible, includes inventory if desired.

Cons

No indication of "In Progress" when taking upload files

289 reviews