A2X Reviews

Pros

The detail configuration settings and the ease of use. Better than anything out there by a mile

Cons

The price is high compared to competitors.

Pros

I like how easily A2X Integrates with QuickBooks and Xero and data is downloaded from Amazon.

Cons

The tax mappings are a bit clunky and manual.

Pros

There is only perhaps 4 in the market and this is the only one that has a chance with quickbooks.
Reasonable attempt has been made to Cater for Multiple EU VAT countries, Inventory and mapping
Help desk has very knowledgeable staff about the product.
Attempts at downloads can be applied to QBO and erased if errors are made.

Cons

Mapping cannot be backed up and reapplied - constant crashing and having to start from scratch
Mapping not organised coherently - income mixed with fees - not enough breakdown of shipping

Pros

It's easy to use and mostly automatic, if you have any experience with accounting then you will have no problems using A2X, or if you are like me: your accountant will go through it with you in about 30 minutes. There are also plenty of tutorials online if you would prefer to do it that way, or just need a little reminder. I also have my Xero account connected to make things even easier.

Cons

I don't know, honestly with most of it being automatic I don't have to do much.

Pros

I love the integration and ease of use. It is fairly easy to set it up and forget it. It automates the transactions from the 3 exchanges my clients use to sell their products

Cons

I dislike how the inventory is tracked and how negative invoices are posted. I wish the integration was a bit more user friendly in this way.

Pros

Integration was easy - I love the automatic upload of my sales, fees and taxes.

Cons

I can't wait until they add more e-commerce platforms.

Pros

Summarizes Transactions...Integrates easily between Shopify and QBO...Helps track different collections from Shopify into QBO.

Cons

There are many advanced features that are not intuitive to use but A2X has great customer service to walk you through and help you set up the features.

Pros

The possibility to automate accounting of Amazon transactions is fundamental to have a clear view of the business without spending too much time, Tracking products give the ability to sync cost and revenue for each product.

Cons

The need of making manual adjustments to inventory to split shipping and prep cost on each product is far from ideal.

Pros

When you have set up the software (basically tell the software which items have VAT or not) it runs completely automatic with a workflow. Integrated with Amazon and Xero and it lets you approve before sending to Xero.
A2X is without any bugs.

Cons

The customer service could be quicker (normally within hours), maybe a chat functionality?

Pros

First of all : Outstanding Costumer service, the A2X team goes above and beyond to help you set up A2X and their support is swift and to the point.
Second: Accuarcy, Time efficiency and easy of use it definately saves you money in the long run as the amount required to do the same job manually

Cons

The interface could use some reworking to be a bit more intuitive, also when it comes to tracking stock the explanation on how to do things can use a bit of a rework as well

Pros

Does what says on the tin. We've tried countless other apps and all of them have one issue or another and this one just works

Cons

nothing really. It would be better if the setup was simplified, but the onboarding team was amazing and sorted this out for me. Providing they can offer this same onboarding assistance to everyone then there isn't an issue

Pros

Customer support is supreme so if you get stuck, help is on the way. Integration is great as you can copy tax and account mappings across to new clients very easily. Integration into Xero can be customized and very simple to do. its reliable and we can trust it will work every time.

Cons

Not much really! It's not really a con of the software but if A2X ventured out into other selling platforms like Shopify and eBay, then it would make our lives so easy!

Pros

A2X make the process easier for selling on Amazon. It gives great information to the business owner about their sales. It responds very quickly so saves lots of time.

Cons

It doesn't work for other sales channels.

Pros

Ease of Use, Customer service and now has Walmart

Cons

No dislikes- This is truly an awesome tool

Pros

The fact that A2X takes a task that would normally take 20 to 30 mins to complete and brings it to 5 mins or less, us and our clients to concentrate on others tasks to grow our business.

Pros

A2x always works. It provides accurate and detailed information for the settlement period. The team is always making improvements to their product. Tech support is super fast and knowledgeable.

Pros

Ease of use and TIME SAVING. When I can simply log in, click "Send to Xero" and that's it? How great is that. I love how all the accounts save and when there is a new one, you simply map it and it will remember for the next time. The setup is 'front-loaded', so once that's done; it's set it and forget it.

Cons

Switching between regions is a bit annoying. If I'm in my US marketplace and click to switch to my UK one, I have to refresh my connection to my Xero account each time. Mild nuisance.

Pros

Easy to set up and implement. Our Bookkeeper had it operational and integrated with QBO in 2 hours

Cons

A little pricy ($70/mo) as we only use it for Amazon every 2 weeks to ingest data after payout.

Alternatives Considered

Xero

Reasons for Switching to A2X

Recommended by industry peers

Pros

It is great if you expand to international markets as well as Amazon.com. It is really easy to use and does truly make invoicing much easie.

Cons

Amazon tends to change line item descriptions slightly which effects the coding in A2X. It would be nice if A2X could catch these changes so you did not have to manually code them. This is only a one time code though and does not happen very often.

Pros

Simple, one-button click and you're done. Integrates fairly flawlessly and can code transactions making it easy to do books.

Cons

I'd say it is a bit pricey for what it does but it saves me time so I am happy with that.

Pros

Really quick to get started and setup with A2x. It only took a couple of minutes to get linked to amazon and xero and was much quicker than expected.

Cons

Can be expensive if you have more than one marketplace or need multi-currency options but overall it is worth the price considering the timesavings made.

Pros

What DO I like most about this software! Still using it and loving how much time it saves me from the minutiae. I can check reports against the data A2X is sending to Xero and go on with next tasks because it ties out! I have felt like a "numbers wrestler" for years, but with A2X, I can focus on bigger picture with my Amazon clients.

Cons

I can't think of anything. It gets the job done.

Pros

The time and money that it saves e-commerce business owners by helping to get their e-commerce accounting right.

Cons

There are some minor marketplaces that it doesn't intregrate with, but this doesn't really cause us much of a problem and we wouldn't really expect A2X to do this.

Pros

Integration with both Shopify and Amazon. Removing worries about tax jurisdictions for Amazon by automating for all marketplaces. Saves so much time in transferring orders into Xero.

Cons

Can be tricky to set up but Support great in assisting.

Pros

It makes doing the accounts very easy when linked to my Amazon Seller account.

Cons

There is nothing to dislike really. if it could pick up the product costs more accurately from Xero it would be useful