Shopify POS Reviews

4.6
Overall rating
Reviews

4.6
Overall rating
Reviews
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User Reviews Overview

About Shopify POS

Shopify POS is a point of sale solution that helps retail businesses streamline operations related to marketing, inventory management, payment processing, product reporting and more on a centralized platform. The omnichannel...

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Feature ratings

Value for Money
4.3
Functionality
4.5
Ease of Use
4.6
Customer Support
4.4

Browse Shopify POS Reviews

190 of 190 reviews
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Janine
Janine
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/06/2023

I Am Most Impressed With Shopify

I’m very happy with them and have convinced my friend to sign up. She is happy with it too

Pros

I love the ease of use and learning didn’t take too much time. I use it to cash out my customers and inventory management as well as website maintenance.

Cons

The price. The additional apps can be confusing. I wish they had better apps for social media posts. They did but the social companies pulled the apps as far as I know. I can’t afford paid ads all the time and the posts directly from my products across all socials were so helpful. Now I can only post in Facebook.

Alternatives Considered

Slice and Lightspeed Retail

Reasons for Choosing Shopify POS

They had no way at the time of removing inventory from the website and my point of sale system.

Switched From

Wix and Square Point of Sale

Reasons for Switching to Shopify POS

I was able to contact someone and ask questions at shopify. The others were also more expensive for hardware.
Valerie
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 16/12/2024

Shopify POS great for Small Business

It has been very positive, I’ve always received great customer service and it’s easy to train staff to use

Pros

It’s ease of use and Customer Service, also it has been very reliable

Cons

The inability to link certain discounts in advance when scheduling emails

Brittany
  • Industry: Food & Beverages
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Functionality
3
Ease of Use
3
Customer Support
0

1
Reviewed on 18/01/2025

Love the platform but expensive

Pros

I liked the platform all together… I love how much they have to offer…

Cons

They are extremely expensive, especially for a business just starting up

Top Shopify POS Alternatives

Square for Retail

Square Payments

Lightspeed Restaurant

Amber
  • Industry: Maritime
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
5
Customer Support
4

4
Reviewed on 22/10/2024

Shopify POS Works Great with 3rd Party Apps

Overall, we are able to find work arounds for most issues and eventually we get things working. The convenience of the Shopify POS App is sometimes overshadowed by a need for 3rd party apps, and lots of time fiddling around. A major plus is that most issues that I encounter are issues for everyone else too, so I can usually find my answers in an archive somewhere. The bad news is that some issues have been around for years and are still not resolved. For instance, the month-end inventory snapshot sometimes takes up to 2 weeks into the new month to show the month prior.

Pros

I love the ability to integrate our online store with our brick & mortar location. Before Shopify, we had to put in every order twice to capture the online sale. Now it's simple to manage our products both online and in store.

Cons

It doesn't have the ability to do Weighted Average Cost (or any other costing method that isn't FIFO). Additionally, Shopify POS doesn't have any report to track adjustments made to inventory-- you must go into each individual item to view adjustment history per item. There's no way to track bulk adjustments made in the inventory screen. We use 3+ apps just to make Shopify POS work as a normal POS should.

Alternatives Considered

Lightspeed

Reasons for Choosing Shopify POS

Quickbooks POS informed us all that they would no longer be supporting their POS system and that sent everyone into a scramble. Shopify was presented as a partnered alternative with many incentives to make the switch to them. We're a non-profit operation with a small brick & mortar store and an even smaller online store so it seemed like a good fit for us!

Switched From

QuickBooks Desktop

Reasons for Switching to Shopify POS

It came down to price at the end of the day. Also, I believe that the CFO was under the impression that Shopify could work with Weighted Average Cost -- we might have gone with something else if she'd known that it does not!
Charlotte
  • Industry: Building Materials
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 23/12/2024

Livesaver for order management

Pros

Shopify POS has completely transformed the way we accept orders.

Cons

Shopify POS has been a lifesaver for order acceptability.

Jason
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 27/01/2025

Shopify POS gets it done

Overall was very positive. Did everything I needed it to do.

Pros

Tons of features to get your store running

Cons

Cost was a little high. Other POS systems were a little cheaper

Purnima
  • Industry: Apparel & Fashion
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 15/01/2025

Review for Shopify POS

Very good! highly recommend for those interested in selling goods online.

Pros

Helps businesses track their inventory, and sell online!

Cons

it requires internet, without internet you can encounter issues that would affect your business.

Verified Reviewer
  • Industry: Design
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 23/01/2025

Definitely yes to small businesses!

Easy to use, customer satistactory. Best for the businesses who are just at the initial stage of the business who have less transactions and needs

Pros

Great Analytic way, easy to use, the best part is offline option for transcations

Cons

A bit pricy, some particular industries might not be able to access all the best features it has to offer

Jamie
  • Industry: Mental Health Care
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

4
Reviewed on 18/12/2024

Shopify Review

Pros

I like that anything that uses shopify is in one location when you purchase

Cons

It can be harder to organize then some other sites

Alyx
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
4

4
Reviewed on 28/01/2025

The Most Known POS!

Pros

I love that they also have a balance account. You can have quicker pay and a designated credit kinds of account.

Cons

Nothing honestly that I don’t like about Shopify.

Calleigh
  • Industry: Packaging & Containers
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/03/2024

Shopify Happy User !

Overall we are super happy and impressed with our Shopify Experience. What i like most about Shopify is that it’s user friendly and customer friendly. It accepts an array of payments, it allows us to manage our entire website in a user friendly way, it synchs our inventory and order accurately and accepts our payments into our accounting software !

Pros

What i like most about Shopify is that it’s user friendly and customer friendly. It accepts an array of payments, it allows us to manage our entire website in a user friendly way, it synchs our inventory and order accurately and accepts our payments into our accounting software

Cons

Sometimes the synching to quick books is not completely accurate

Blair
  • Industry: Religious Institutions
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 03/05/2024

Reasons to Use

Shopify was a very simple product to learn. It was simple to reach to others so that there could be many working on a entering products. We went from an really old computer software that only allowed one person to input inventory. Shopify made that work very easy to do.

Pros

After being out of retail for a few years, shopify was simply easy to use and to teach to others.

Cons

It was hard to check on human erros. Although it was simple to use checking if items were put in correct tok time.

Langston
  • Industry: Design
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/08/2024

Savy, Trendy & Handy POS Software

Pros

Shopify POS is my go-to POS software. I use it for almost all purchases. It's easy to scan digital cards, which is useful since most people have tap-to-buy phone capabilities.

Cons

This software is regularly updated and secure. It doesn't have any growth areas in my opinion. It's perfect.

Verified Reviewer
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

4
Reviewed on 13/06/2024

Easy system to connect POS with ecommerce

Pros

If you have a shopify ecommerce, Shopify POS is a no brainer to conect your shop inventory and sales to the online store

Cons

Adds the online fees to your phisical store, is better to pay for the software than paying fees for every sale. Mind the subscription you are using

Issaka
Issaka
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 18/10/2023

best popular e-commerce platform used by businesses of all sizes to set up and manage online...

Shopify offers extensive customer support through various channels, including live chat, email, and phone support. They also provide a wealth of resources and guides to help you set up and manage your store.

Pros

Shopify is known for its user-friendly and intuitive interface, making it accessible even for those without a technical background.

Cons

While Shopify provides a good range of themes and customization options, it may not offer the same level of design flexibility as some other platforms.

Šimon
  • Industry: Textiles
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 29/02/2024

Shopify POS

Pros

We use SHOPIFY POS daily to process our orders. We are very satisfied.

Cons

There are no accidents yet. All right. :)

Katy
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

3
Reviewed on 02/08/2024

Shopify for small business owners

I have overall enjoyed utilizing shopify for my business needs, however didnt like the frequent glitches.

Pros

Simple for my customers to find products for sale and check out with ease.

Cons

Frequently glitching or crashing when overloaded with customers.

Amelia
  • Industry: Food Production
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 07/11/2023

Shopify work great for our online business

Pros

Automatically creates orders from online orders and sends to the shipping team
Integrates well with ship station
Easy to process wholesale orders
Keeps all the online sales data in one place with reports that are easy to use and understand
customizable and easily handles lots of SKUs
Easy to train new employees on

Cons

Transaction fees in addition to subscription fees

Jeffery
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 14/06/2024

Shopify Review

Pros

How easy the overall system is to use and understand with ease.

Cons

Nothing at all honestly. So awesome to use.

Rachel
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/08/2024

Easy for on the go

Pros

Easy to use on the go - at events and pop ups

Cons

Sometimes the bluetooth takes a while to find the POS, but once set up, it works great

Angelica
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Monthly for Free Trial
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 19/11/2024

Shopify POS Review

Shopify POS has been efficient and reliable. It simplifies operations by connecting online and in-person sales, though the costs and reliance on apps may not suit all businesses.

Pros

Shopify POS integrates seamlessly with the Shopify online store, making it easy to manage inventory and sales across channels. The system is user-friendly, with tools like analytics and customer management. It’s also highly scalable for businesses of any size.

Cons

Hardware costs can be high, and some features require additional paid apps. Additionally, transaction fees can add up if you’re not using Shopify Payments.

Cassidy
  • Industry: Consumer Goods
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

5
Reviewed on 31/08/2024

Simple interface, easy to use

Pros

Ease of navigation, simple “look” to the storefront as an employee

Cons

Employee login for remote use was challenging at times (which could easily have been user error on my part)

Anne
  • Industry: Luxury Goods & Jewelry
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/06/2023

Fantastic Product!

It has been so good! I have the ability to market world wide from Zimbabwe and the website never goes down.

Pros

I find it very easy to use and their customer support is fantastic! I have had very few problems in the 8 years I have worked with them that they couldn't solve.

Cons

I would like to say nothing but once in a while a template is a bit of a challenge but that may be more to do with my abilities than them.

Rono
Rono
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
4

4
Reviewed on 14/06/2023

Shopify POS changed the eCommerce point-of sale scene. It only gets better!

Overall, Shopify POS is one of the best point-of-sale system for online shops.

Pros

I really love how I can manage sales, customers and products in one platform.

Cons

Shopify's customer support can be frustrating sometimes with their slow response.

Aydin
  • Industry: Events Services
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/07/2023

Pos Is Cool

it is very Quick and effective to help with hooking u a card reader to make the process quick and painless for customers and employees

Pros

it allows us to take Quick payments at events!

Cons

when i receive an online order i also relieve the message through pos- not a huge deal i just turned off the notification. not really a CON

190 reviews