Acumbamail Reviews

4.7
Overall rating
Reviews

4.7
Overall rating
Reviews
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User Reviews Overview

About Acumbamail

Acumbamail is an email marketing platform, trusted by more than 4,000 companies since its started out in 2013. 400 million emails are sent every month from their own servers to help their customers (Small and Medium-Sized...

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Feature ratings

Value for Money
4.7
Functionality
4.5
Ease of Use
4.6
Customer Support
4.5

Browse Acumbamail Reviews

151 of 151 reviews
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James
James
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 21/03/2023

A strong MailChimp contender for SMBs

Overall, if you want to capture emails and send to segments with a good looking email, Acumbamail has you covered every day of the week (or until you hit your limit)!

Pros

Acumbamail is good at what it does. The visual editor is good, though some polish is needed to usability (especially if you compare it to MailChimp).

Cons

Being a multi-lingual product, sometimes the languages don't show correctly at first (Spanish shows when I have it set to English). As others have stated, there are quirks to the onboarding process.

Alternatives Considered

Gmail and Mailchimp

Reasons for Choosing Acumbamail

Price mainly

Switched From

Mailchimp

Reasons for Switching to Acumbamail

The price for functionality in Acumbamail was amazing. The account limits were generous as well.
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 18/11/2024

Acumbamail a good provider for email marketing, with fome flaws if you are looking for...

Overall a great and solid newletter marketing solution.

Pros

It's ease of use, the many possibilities with newsletter, the possibility to have a template and customize it, smtp support

Cons

It doesn't have automations. Like almost none, not even chain actions. So let's say you want to give a certain amount of email to that segment and to another segment, in a numbered manner with conditionals, you can't.

Sebastian
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
4
Customer Support
3

3
Reviewed on 20/03/2023

Definitely a good choice to cover the basics

What is negative for me is that you get a bunch of scheduled emails while you are waiting for support to get back to you. Unfortunately, overall I cannot give more than 3 stars.

Pros

Definitely a good choice to cover the basics and if you get the right deal, it could be worth the money. Templates are fine so far, however, I am curious if and what the team has been working on the past months as there is no investment visible into the product itself.

Cons

To have to reach out to technical support to enable SMTP is an absolute no-go for trusted clients that have purchased it via special channels and not via the website.

Alternatives Considered

Mailchimp

Reasons for Switching to Acumbamail

Got it as a deal

Top Acumbamail Alternatives

Jean-Vincent
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 28/03/2024

an easy way sending newsletter

Pros

easy to use
no need to code
quick
ideal for trainee marketing

Cons

a little bit old fashioned
sometimes it failed sending emails

Hafeez
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 08/03/2023

A value for money

10/10, my go-to tool now.

Pros

It's a one-stop shop, relay, SMTP, email validation, automation, transactional emails, email, and newsletter marketing, what else could you ask for?

Cons

I don't see any specific feature that is not up to the mark apart from a few styling on the mobile. Considering they are delivering and improving regularly few minors will be fixed pretty soon.

Alternatives Considered

Kit and AWeber

Reasons for Choosing Acumbamail

The UI and the overall experience were not really great in both Sendiio and Aweber. Feature-wise Sendiio is still lacking some good automation.

Switched From

AWeber

Reasons for Switching to Acumbamail

I get everything in this platform that I could not get in the previous ones. It's cheap too.
Francisco
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
3
Customer Support
5

4
Reviewed on 14/03/2023

Well established Mailchimp alternative

Pros

Whatever you can do with MailChimp, you can do it quicker. For me, a Spanish user, having the mail language on which the platform was built to be the same as what I speak, it is awesome.Its UI/UX is super modern and clean, which makes things easier.Also, you have a solid assistance and support to guide you however you want: videos, blog, chat or email!

Cons

It is so robust that, at first, you must play a little bit to understand the basics of the platform and where to find the different things you need. Also, when you buy the agency plan, you must contact support so they grant you access to those features, so I guess that's not optimal.

Ashutosh
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 14/01/2023

Email marketing & automation on steroid

Platform that saves your time/money/energy and works 24/7 with Ai working in the backend too for optimizing the campaign.

Pros

Most of the things I thought of before my purchase is actually what I am getting and in fact more. Overall I am really really happy with this platform. I have 3 other email platforms but I use Acumabail as my primary software. It has all the things like Template/Autoresponder/RSS/Newsletter/Automation/A/B Testing/API/Webhook/Link Tracking etc etc....which may break my bank if I use something like Aweber or Mailchimp etc.

Cons

The automation sometime fails and sends the same email template even when putting the condition 'When Open' - 'Not Opened'. Not expected from such a big platform

Alternatives Considered

VBOUT

Reasons for Switching to Acumbamail

VBOUT is expensive and their UI I could never understand. It felt like I was working on a editor deployed in 1980's to be honest. Although, it works like a charm
Verified Reviewer
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
2

5
Reviewed on 08/05/2024

0 API Support

It works for a manual email software, poor low level automation capability.

Pros

Email works, Acceptable Level of Delivery Rate

Cons

0 Integration capabability, very low level of "automation" capability.
Does not work with Dates. Automation "IF this then That" does not exist in Acumbamail.

If you're bring contact info with Birthday or any other Date of Importance in the your sheet, Acumbamail won't work for you. You won't beable to automate import from Zapier, Albato, Make or any other automation softwares.

If person does not open, try again in 7 days is not possible, if a person clicks this link send to another campaign is not possible.

Navneet
Navneet
  • Industry: Retail
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/10/2023

One of teh Best Investment We have made

Exceptional and great

Pros

We got this from an LTD they Did more than a year Ago and we have been using it everr Since. Unlimited Contacts is what got us sold and its just been smooth sailing since than

Cons

Its a spanish company thus language is a very small barrier nothing to worry about however

Jagadeesh
Jagadeesh
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 20/03/2023

Effective Email Marketing Tool

My experience with Acumbamail, an email marketing software, has been nothing short of exceptional! From the user-friendly interface to the affordable lifetime deal with generous limits, it's easily one of my favorite email marketing platforms.The all-in-one platform allows for the creation of email marketing campaigns, automated digital workflows, and landing pages with ease. I'm thrilled to have everything I need to mount professional email campaigns without having to worry about running out of resources.One of the things I appreciate most about Acumbamail is the vast selection of templates to choose from, making it simple to get started. Additionally, the potential to use Acumbamail for SMS in the future is an added bonus.Overall, I highly recommend Acumbamail to anyone seeking a straightforward yet effective email marketing solution. It's an excellent tool that offers an exceptional experience, and with the affordable pricing, it's undoubtedly a no-brainer.

Pros

User-friendly interfaceAffordableBuilt in landing pagesBuilt in formCustomizable templates

Cons

Form needs a more improvement. Having a captcha option helps to avoid bots and spamming.

Alternatives Considered

Encharge

Reasons for Switching to Acumbamail

Affordable and inbuilt landing pages
Robert
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 13/12/2022

An Email Marketing Platform that can be Implemented with Ease

It has been a smooth and easy transition, I am very impressed with Acumbamail.

Pros

Ease of use is the biggest plus factor when using Acumbamail, it is simple in approach but as you use it you also discover hidden depths. The interface is very intuitive, with each step in the process being sequential and logical. I liked our previous Email Marketing Software but it took months to master its complexities and to get everything up and running. It only took a couple of weeks to fully transition across to Acumbamail. Importing of Lists and Email Templates from our previous platform was so simple and error free. Deliverability has also been very good so far.

Cons

Acumbamail is based in Spain and occasionally some Spanish words show even when you have selected English.

Rafael
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
5
Customer Support
5

4
Reviewed on 07/04/2022

To manage simple campaigns and funnels, it is the best option

It is very good, but if it is very important to differentiate users it may fall a little short. The best thing is that it works for 90% of the jobs. It works fast and easy and best of all, the opening rates are very high.

Pros

Ease of use. You learn to use it very quickly, and for 80% of users it is more than enough. Very high volume of emails and users. The customization and scheduling of mailings. And the verification of domains and SMTP. I really like the integration with third parties and webhocks.

Cons

Tagging users is very basic. This does not allow for elaborate funnels to improve conversion.

Alternatives Considered

ActiveCampaign

Reasons for Choosing Acumbamail

For simple campaigns I prefer Acumbamil because it is faster and simpler and above all, much cheaper. ActiveCampaing takes me a lot of time to prepare the campaigns and it is much more expensive and can only be used for campaigns with a lot of budget.

Switched From

ActiveCampaign

Reasons for Switching to Acumbamail

For ease and usefulness. Because for a very low price I can have thousands of users that other platforms do not give me. It is impossible to make big campaigns with AC for example because it is 10 times more expensive.

Response from Acumbamail

Thank you, Rafael! We're glad you like our tool

Replied 26/05/2022
Marius
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 02/12/2022

Concrete and straight to the point

The first impression, using Acumbamail for the first few times, was of an essential application, extremely linear in its workflow and perhaps with a somewhat limited number of tools. I must admit that I am very quickly changing my mind with each use of Acumbamail, day after day. The linear workflow does not take away from the user's freedom to customize every aspect of their campaigns, just as the "essential" tools have turned out to be far more comprehensive than I thought. Rather than "essentiality," I would speak of "concreteness." Reports and data analysis are offered in a truly readable way, without having to "guess" at the meaning and importance of the information received. The overall usability is great, so much so that sometimes you wonder if everything is really that simple. But the answer is always the same: yes! I highly recommend it for all those users who care about substance and want to get straight to the point. And for all those who feel "newbies", one last piece of advice: read and reread the guides and tips posted on the site. The information and the way it is offered fully reflect the philosophy of the product: simple, direct, concrete and with language that will make you forget all the acronyms you're trying to remember. Oh, I forgot. The cost is among the most affordable (if not the most affordable) out there. It probably cost me more time spent thinking about it to decide than it did to sign up and go!

Pros

Easy to use and readable dashboards. Very linear in its workflow.

Cons

There could be some more English documentation and case studies.

Alternatives Considered

VBOUT

Reasons for Choosing Acumbamail

Mailchimp was both too expensive e overloaded of features for the use i planned for my company. Mautic was truly too instable and not usable.

Reasons for Switching to Acumbamail

Seems much more simple and straight to the point. Perhaps Vbout has some more features, but i was really looking for a simple and concrete solution.
Anita
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 13/03/2023

Excellent - The best tool for email marketing for small business

Overall, Acumbamail is a reliable and effective email marketing tool that can help businesses improve their email marketing efforts.

Pros

What I like most about Acumbamailis the user-friendly interface that makes it easy to navigate even for beginners, its range of customizable templates that are visually appealing and responsive across all devices, and its advanced analytics and reporting features that provide insights into the performance of email campaigns in real-time.

Cons

Sometimes the UI isn't exactly translated from Spanish to English

Andrea
  • Industry: Writing & Editing
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/03/2023

Easy to understand and cheap, with good service and support.

I mainly use it to create landing pages with forms that I use for my Facebook campaigns to find new leads and also do mail marketing

Pros

I think that Acumbamail is email marketing software that can be extremely useful for small and big businesses.This software allows you to create and send personalized emails to your customers, thus improving the effectiveness of your marketing campaigns.I find it very useful because I can create numerous landing pages, the templates are many and very nice, the ease of use is impressive, I have tried other software in the past that is much more complicated to understand, especially for creating automations.The integrations available are also excellent, with Pabbly, Konnectzit, Zapier, Integrately, Typeform and more.I like very much and then the cost is decidedly cheap , I absolutely recommend it,

Cons

I have not found negative things, it was very intuitive

Subarnab
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/03/2023

Best platform to send my Weekly Newsletters

I purchased the Lifetime Deal of AcumbaMail from Appsumo. The LTD offered me access to the PRO tier of AcumbaMail. Now, I don't need to pay Monthly Subscription Fees for My Email Campaigns 🥳🥳.My overall experience with AcumbaMail is good.

Pros

With AcumbaMail's PRO tier, I can have unlimited subscribers, so, I don't need to worry about the place of my growing audience. Acumbamail offers 800+ email templates, so I don't need to write an email from scratch, it saves a lot of time. AcumbaMail also offers Agency account in its PRO tier.

Cons

I have not yet got a chance to explore all its features. I am exploring the features and till now, I have nothing to complain about. A few suggestions - improve the UI, provide more detailed analytics, and finally an android app.

Asif Mahmud
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
3
Customer Support
5

5
Reviewed on 18/03/2023

One of the best

Pros

Acumbamail is the best alternative to mailchimp & sendgrid. I just replaced my sendinblue with them.

Cons

But I think they should improve language & integration more.

Kweku
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 02/03/2023

Great product for a great price

I will rate Acumbamail 9 out of 10.

Pros

I chose Acumbamail because of how easy it is to use. I have used many email marketing tools, but I always see myself returning to Acumbamail. I like how easy to build a landing page and connect your domains.

Cons

I would say their automation needs a little.

Olivier
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 13/03/2023

Easy to use and inexpensive

My overall experience is very positive.

Pros

The price I paid - lifetime deal. Great option !

Cons

No difficulties so far. I discovered this software clicking everywhere like I do with every software. Easy to use.

Alternatives Considered

AWeber

Reasons for Switching to Acumbamail

For the price I paid.
Harry
  • Industry: Online Media
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

5
Reviewed on 11/03/2023

Simple, yet powerful

Pros

I just started using a new email marketing tool and it's been a game-changer. The pre-designed templates are fantastic and the dashboard is super easy to use. I have some suggestions for improvement, like tagging for segmentations and the ability to copy email templates, but overall I'm pretty happy with it. Definitely recommend checking it out!

Cons

Improve tagging for segmentations and the ability to copy email templates

Fernando
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
2
Ease of Use
4
Customer Support
3

4
Reviewed on 05/01/2023

Good email marketing tool, but has SPAM problems

Pros

Very easy to use email marketing tool and cheaper than Mailchimp

Cons

They have SPAM delivery problems. I contacted many times with them, but they said that everything is correct.

Dede
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/11/2022

An awesome email marketing tools

After a month using Acumbamail, I believe that I have found the best on email marketing tools with afforddable price for my small business

Pros

I used it daily to maintain my subscribers with all necessary information and update of my services. Sometimes I also send promotional emails and landed on the right place (inbox). I like the delivery rates

Cons

Still have no feedback until now, everything goes smoothly

Verified Reviewer
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 08/12/2022

Getting in early

As a small business Acumba has hit the perfect spot where I'm not paying for expensive features that I never use The pricing structure is excellent, meaning I get excellent value for money

Pros

Top of the pack is it's simplicity - you can really focus on what you're supposed to be doing... getting more subs, and sending them emails.It's got the basics; bulk emails and follow up systems - perfect

Cons

The UX on the back end could be a little less utilitarian - but who really caresA few small segmentation options are missing, but not the end of the world

Anand
Anand
  • Industry: Consumer Goods
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 01/12/2022

Value for Money

From onboarding to sending my first email campaign everything went smooth.

Pros

Effective yet inexpensive email marketing solution! Your needs are fully met by Acumbamail's features. I switched from Mailchimp to Acumbamail, and I have no plans to go back! The best choice ever.

Cons

I've been using this software from last week onwards and haven't encountered any con at the time of writing this review.

Verified Reviewer
  • Industry: Oil & Energy
  • Company size: 1,001–5,000 Employees
  • Used Monthly for Free Trial
  • Review Source
Value for Money
1
Functionality
4
Ease of Use
5
Customer Support
1

5
Reviewed on 10/03/2022

I cannot believe that someone uses this software.

Just deleted the account as soon as we realise that we do not have the information that we need to fully trust the application.

Pros

I love the simplicity and the power of its editor. The application is really easy to use and you can send your first campaign in just a few clicks.
Servers are located in the EU (Spain), so the GDPR compliance is easier compared to those that only are available in US and force you to relay in SCC (Standard Contractual Clauses)

Cons

There is no information about what is underhood. We are very strict when it comes to acquiring software. We need to know what the technicals details are: Is there a recovery system? Are backups stored in other data center that is located at least 100 Km away from the main one? Are security test (pentest) run regulary? To which companies are you sharing my information?

If you ask support for any of these questions, you'll just get a standard email saying that they do not answer this kind of questions. The email just provides a cumple of links to the product page with no futher information.

In this context, I cannot recommend to use this software under any circusntances.

Alternatives Considered

ActiveCampaign, MailerLite and Brevo

Switched From

Mailchimp
151 reviews