Docusign Reviews

Pros

DocuSign is your go-to platform for contract management, sharing secure information, and managing multi-party signatures

Cons

More accessible templates would be very helpful

Pros

One of the most convenient services I have used. Uploading is easy because it works every time and it's very quick.
The mobile application is capable of sharing files by email or text message. Clients report that it is easy to use even if they are unfamiliar with the service. They will receive an email or text with a link, which prompts them to review and sign. Once they have I will be notified immediately. The emails rarely end up in the spam folder regardless of the provider the client uses. Another convenient quality of Docusign!
I love that I can upload my signature and simply apply it when needed. Accepts PDF and works with any type of document.
Docusign is affordable and has a free plan available for those who do not use it as
frequently. The free plan allows three signatures per day.

Cons

I would like Docusign to have the app autosave more frequently. I have lost progress on documents and drafts. It was quite frustrating but thats the only problem I ever ran into while using it.

Pros

Their platform was generally available without major downtime.

Cons

Their product is so badly designed it is untrue.
Their API is poor and badly documented.
They are missing critical capabilities now commonplace in their competitors.
Their staff are rude and unhelpful.
They have corrupted and lost documents without apology or compensation.
They charge extra for every possible capability, making their pricing model utterly incomprehensible.

Pros

We settled with Docusign because of its many top advantages. It is incredibly easy to use and navigate it's intuitive design even for our least technical team members and clients and this makes digital approval of large volumes of pages a breeze. This technology is affordable and even better it cut the cost of it printing, scanning and manually signing. Additionally, Docusign is the sheriff of convenience and it allows us to send documents via emails and drive for approval which are accessible through office desktops or mobile phone which speed up the rate of ratifying contracts and business strategies. While sending documents, Docusign allow us to specify the order in which the other party should sign. It allows us to clearly indicate where people should put their signatures, initials, or date. To ensure nothing slips off the crack, Docusign enable us to set automatic reminders to keep us updated and notify us when we need to sign a document. It also gives visibility of the status of documents signing process. I really appreciate that, Docusign really value security. Authentication and encryption of documents make them tamper proof and ensure that just the right people access them. This enable us to comfortably use sensitive business documents on Docusign and it has really hastened administrative tasks

Cons

We have not had any drawbacks with Docusign. We were able to seamlessly configure and adapt Docusign in our workspace, designate all parties that need to approve documents without any troubles. The tons of benefits we reap from Docusign outweighs any hitch and I therefore recommend it to other businesses to experience it and understand what makes Docusign really special.

Pros

User friendly for less tech-savvy individuals to easily add individual documents to an already created envelope templates.
Dropping fields into forms is easy and seamless.
Renaming fields to pre-fill the same field on a different form within the envelope

Cons

Cost - this service was very expensive compared to other subscription-based models.
Voided envelopes were deducted from the overall envelope allotment.
Was unable to see how many envelopes were left out of total amount purchased, this ability was available and then removed. I was told to ask customer service, then received the wrong information from customer service for this request, then I was told by customer service to obtain the information from my sales representative. This ability was taken away, it should be readily available.

Alternatives Considered

airSlate SignNow

Reasons for Switching to Docusign

Familiarity with Docusign within the team that oversaw implementation

Pros

It was easy to use an somewhat self-explanatory without reading 80 pages of instructions like other services

Cons

There was a lot of clicking to set up my documents

Alternatives Considered

honeybeeBase and Adobe Workfront

Reasons for Switching to Docusign

I found more of the services that we needed in 1 spot

Pros

Interactive offering that is cost effective and easy to use

Cons

The cost is higher then other offerings.

Pros

It's easy to create very basic documents that require fields to be entered and then signature

Cons

It's costly and difficult to set up pre-designed proposal templates

Pros

Easy to use, once you get the hang of it.

Cons

It took a while to learn, and was very overpriced compared to similar programs like DocHub or Adobe.

Alternatives Considered

DocHub

Reasons for Switching to Docusign

I chose Docusign, due to it's recognized name. However after about a month, I decided it was not worth it and changed over to DocHub. An equally great product for much less money.

Pros

Using Docusign is a very powerful too, user-friendly, the convenience for you to sign a document anywhere, anytime and the security that gives you on signing sensitive matter documents.

Cons

The only thing I dislike about Docusign even it prioritizes security, the storage of sensitive documents in the cloud it raises privacy concerns for us users.

Pros

DocuSign is very user friendly and easy to learn.

Cons

DocuSign has advanced features that take a few minutes to learn and implement. Not really a con, just time consuming.

Alternatives Considered

Adobe Acrobat

Reasons for Switching to Docusign

Price and ease of use. Versatility for industries that I use and security features.

Pros

the functionality is excellent. I could eventually get help through phone customer service.

Cons

They changed the price. Didn't let you know in advance. And, the price for outrageous for the amount of signatures I need per month for a small business.Also they keep emailing once I've unsubed. Also, support was not helpful about this issue and I just kept getting emails for months about it.

Alternatives Considered

SignWell and Tableau

Reasons for Switching to Docusign

cost/ signature. Price went up and was disproportionate to the amt of signatures I needed.

Pros

Was easy to send docs needing signature

Cons

It just didn’t cover a lot of my needs for creating docs for promotions or ads

Pros

Docusign is user friendly and easy to understand and navigate.

Cons

The only feature that is somewhat confusing is when it asks you to fill in the fields that people need to sign.

Pros

I love the fact that you can customize your own templates in DocuSign. Since many of the documents we send out are repetitive, being able to customize a document once (with its multiple signatures and other fields) and using the same template for subsequent document delivery is a huge time-saver.

Cons

I don't have anything negative to say about DocuSign. It's done everything I have needed it to in my role as an HR professional.

Pros

It was easy to setup, very user friendly. Customer support was very quick and helpful.

Cons

I cannot think of anything that wasn't resolved when there was an issue.

Pros

Proposal generation and ease of online documents signing.
Elegant file sharing and cloud data encryption.

Cons

Sincerely, nothing to complain because it has it all.

Pros

DocuSign seems to be very easy to use. It's again one of the standards for documents and contracts digitally and electronically sent and signed. and recognized by many industries, including the government and medical, as well as real estate and energy..

Cons

I don't really have too many cons or actually just only one. I wish their pricing could be a little better. It's affordable, definitely. within small bit small or medium sized business, but it can be a little pricey if you're doing more than 10 or 20 contracts a month.

Pros

Customization of application to capture multiple signature levels for creating legally binding documents. Ability to view process status from initial submission to completion of document signature. Provided "pining" option to inform others to take action on open item.

Cons

Document not editable after submission. Although the document is sent as a PDF corrections cannot be made requiring the document envelope to be canceled/deleted and the process to start over.

Pros

DocuSign's pros are like a highlight reel of efficiency. Electronic signatures make paperwork a breeze, cutting time and costs. The document review and collaboration features turn teamwork into a digital ballet. Security is top-notch, and the audit trail is a guardian angel for accountability. With DocuSign, it's not just about signing; it's about elevating the entire document experience.

Cons

DocuSign's cons are like finding a few pebbles on a smooth path. The pricing can be a tad steep for heavy users, and some might feel restricted by plan limitations. While it's user-friendly, the sheer array of features might be overwhelming for the occasional user. Think of it like a sports car—fantastic ride, but might be more than you need if you're just going around the block.

Pros

I love that DocuSign is easy and accessible to use. There is clear guidance that ensures all parts of the document are reviewed and signed. It takes quick minutes to go through the signing process and then there is a confirmation email that is sent to all the parties. This is helpful because I usually save the emails in a folder so I can refer back to them quickly and easily if needed.

Cons

I have not used all the features on DocuSign and I have not found anything that has sparked a dislike.

Pros

As a client using DocuSign for many agreements, it's always easy to 1) choose to pen my own signature or choose an electronically generated signature, 2) choosing font style for initials, & 3) to navigate from one signature/initials line to the next line.

Cons

I haven't had any particular issues with DocuSign as a user, not administrator.

Pros

We use this mostly to get contacts signed. It is secure. Also great when working with international clients.

Cons

It is a bit expensive. Nothing else. Alot of
People are now familiar with it.

Pros

I use Docusign on a daily basis and have been using it for the past 5 years. It's important for me to have a software that allows people to easily sign and read important documents.

Cons

This honestly is a great document signing software. I would add the ability to mousepad draw in cretain fields.

Pros

I like the most of DocuSign is how it's straightforward with documents and signing it. I like the viewing of the documents on DocuSign and every part where you can sign and even make your documents. Easy to read and access and to make. DocuSign is cool!

Cons

Not much on the cons for DocuSign. Two things: I wish for more features like more fonts the merrier, and sometimes, maybe if possible, it could be the ability to animate word for word or paragraph or turn the pages as its own flips like flipping a page of a book.