--- description: Review of Bazaarvoice Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Bazaarvoice | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Influencer Marketing Software](/directory/4292/influencer-marketing/software) > [Bazaarvoice](/software/367305/bazaarvoice-connections) # Bazaarvoice Canonical: https://www.softwareadvice.co.uk/software/367305/bazaarvoice-connections Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/367305/bazaarvoice-connections?page=2) > Your customers need a tour guide for their shopper journey. User-generated content (UGC) is the insightful, vibrant, trustworthy companion your shoppers are looking for. Enter Bazaarvoice. We help you get shoppers what they need at every stage of the journey. Bazaarvoice’s comprehensive UGC platform ties together your e-commerce site, your social accounts, your retail channel, and the industry’s best content acquisition services. No more sampling with one vendor but that content can’t get to retail. No more ratings and review software but no great way to get content flowing. No detached social media strategy program that doesn’t benefit your e-commerce site. With Bazaarvoice, you’ve got a single place where you can acquire the content you need and get it across the full customer journey. And get your own internal teams working together to sell more, faster. > > Verdict: Rated **4.3/5** by 32 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 32 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 3.4/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Bazaarvoice - **Location**: Austin, US ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Contact Bazaarvoice for pricing details. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, German - **Available Countries**: Australia, Austria, Belgium, Canada, Czechia, Denmark, Finland, France, Germany, Hong Kong SAR China, Hungary, Ireland, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal and 6 more ## Features - Dashboard - Email Reminders - Engagement Tracking - Multi-Channel Management - Negative Feedback Management - Performance Metrics - Personalisation - Post Scheduling - Purchasing & Receiving - Ratings/Reviews - Reporting/Analytics - Response Management - Review Monitoring - Review Notification - Review Request - SMS Messaging - Sentiment Analysis - Social Media Integration - UGC Collection - Website Integration ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Influencer Marketing Software](https://www.softwareadvice.co.uk/directory/4292/influencer-marketing/software) ## Related Categories - [Influencer Marketing Software](https://www.softwareadvice.co.uk/directory/4292/influencer-marketing/software) - [UGC Platform](https://www.softwareadvice.co.uk/directory/4811/ugc-platform/software) - [Review Management Software](https://www.softwareadvice.co.uk/directory/4285/review-management/software) - [Customer Engagement Software](https://www.softwareadvice.co.uk/directory/508/customer-engagement/software) - [Social Media Marketing Tools](https://www.softwareadvice.co.uk/directory/3905/social-media-marketing/software) ## Alternatives 1. [Trustpilot](https://www.softwareadvice.co.uk/software/364802/trustpilot) — 4.5/5 (1202 reviews) 2. [TrueReview](https://www.softwareadvice.co.uk/software/193489/truereview) — 5.0/5 (150 reviews) 3. [Birdeye](https://www.softwareadvice.co.uk/software/86768/birdeye) — 4.7/5 (702 reviews) 4. [Okendo](https://www.softwareadvice.co.uk/software/353128/okendo) — 4.9/5 (223 reviews) 5. [Score My Reviews](https://www.softwareadvice.co.uk/software/201586/score-my-reviews) — 4.9/5 (80 reviews) ## Reviews ### "Easy to use" — 5.0/5 > **Sergey** | *1 June 2020* | Internet | Recommendation rating: 10.0/10 > > **Pros**: Very easy to use -- it gives a very easy to read interface > > **Cons**: Expensive and system loads slowly once month ----- ### "BV Feedback" — 4.0/5 > **Kerri** | *26 July 2023* | Consumer Services | Recommendation rating: 9.0/10 > > **Pros**: Ease of use of the platform. The ability to look at our brands in individual tabs. > > **Cons**: Nothing comes to mind. I have not had issues. > > Good ----- ### "Expensive but adequate online review platform." — 3.0/5 > **Verified Reviewer** | *6 November 2018* | Education Management | Recommendation rating: 7.0/10 > > **Pros**: It did an efficient job of gathering our product reviews. > > **Cons**: Expensive; not many remarketing tools available when we used it. ----- ### "Integrated with the vendors where our products are sold so that part of the choice was easy" — 4.0/5 > **Peter** | *21 September 2023* | Marketing & Advertising | Recommendation rating: 6.0/10 > > **Pros**: Embedding and syndicating reviews is powerful > > **Cons**: Back end setup and maintenance is unnecessarily clumsy (as is the support from their team) > > From choosing (see title) to implementation it was a bit rocky to be honest. The code and the process are easy to understand which is why it is disappointing that the back end tools are so clumsy and the service from the team is somewhat spotty. It could easily be a home run on both fronts but it ends up making the initial rollout more of a fumble. ----- ### "QnA" — 5.0/5 > **Lisa** | *18 July 2023* | Construction | Recommendation rating: 10.0/10 > > **Pros**: I like the added content it adds to the product > > **Cons**: The help desk. Its very hard to get questions answered. > > Easy to use for questions and answers. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/367305/bazaarvoice-connections?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/367305/bazaarvoice-connections) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data