HoneyBook Reviews

4.7
Overall rating
Reviews

4.7
Overall rating
Reviews
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User Reviews Overview

About HoneyBook

HoneyBook is the centralized clientflow management platform that empowers independent businesses to deliver remarkable client experiences and operate with confidence. Use one platform to see what’s happening with all projects....

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Feature ratings

Value for Money
4.6
Functionality
4.6
Ease of Use
4.6
Customer Support
4.7

Browse HoneyBook Reviews

646 of 646 reviews
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Amber
Amber
  • Industry: Hospitality
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/03/2024

HoneyBook is the best.

I love this program. I'm not sure if there is anything really like it on the market and I don't care to look. This program has everything I need to keep up with the day to day in my business.

Pros

I love this program. This is great for photographers and event planners. Likely could be good for another business as well, but as an event planner this program allows me to get inquiries, navigate them through the pipeline stage of booking, invoice clients and send contracts, process payments and build task management and automations all in one place. This program does so much, and connects to QuickBooks which is a huge bonus for me.

Cons

There isn't really much about the program that I dislike. I don't like that the automations now have two types of files (legacy and templates). They are basically the same and it really makes no sense to me why they exist separately, but it doesn't impede on using the software. Also, the reporting is good but it doesn't really make sense as it's not as functional as I'd like. You can't look at a report in the program, you have to download every time, but, I make due with what's available.

Moran
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/12/2024

Arranges financial claims workflow, documented records, standardized forms

Pros

HoneyBook ensures credibility for all parties involved in the invoice. It enables us to create digital invoice forms and link them to customer records and email with ease. I liked its ability to track the invoice from sending to payment, as it documents all of that in the records with date and time efficiently.

Cons

There are not many negatives to HoneyBook, all the tools are easy to use, records are always up to date, notifications are excellent and all transactions are documented efficiently.

Hannah
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
2
Functionality
3
Ease of Use
4
Customer Support
2

3
Reviewed on 30/12/2024

Good for small teams

It was good overall for client-facing work, but I couldn't handle what I needed for task delegation.

Pros

It was easy to use honeybook as a new business owner

Cons

It didn't have the features I needed for the internal side of things when delegating to other contractors or staff

Alternatives Considered

Asana

Reasons for Switching to HoneyBook

I chose honeybook because it looked like it would work for everything I needed. I have since moved on to different software.

Top HoneyBook Alternatives

Bradley
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
2
Functionality
2
Ease of Use
3
Customer Support
2

2
Reviewed on 12/11/2024

Honey Could Be Sweeter

It's good for the user that wants everytning in one place and doesnt need to customize much. It has potential and room to contend with others down the road.

Pros

Simple at times and easy to navigate once you get used to things.

Cons

Customization was very limitrd. Not being able to add a designed invoice was a deal breaker for me.

Alternatives Considered

Zoho CRM, Google Workspace and HubSpot CRM

Reasons for Switching to HoneyBook

Cheaper option and looked intuitive, yet simple.
Daphnah
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 07/12/2024

HoneyBook is Sweet

My overall experience with HoneyBook has been mostly positive. There have been so many updates recently that it can be hard to keep up but all the changes have been very welcome.

Pros

What I like most about HoneyBook is that you can have your scheduler, contracts, products and checkouts all in one platform.

Cons

What I like least about HoneyBook is that there is no way to add a global discount code to a product or all products.

Saemi
Saemi
  • Industry: Entertainment
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source
Value for Money
2
Functionality
2
Ease of Use
2
Customer Support
1

2
Reviewed on 31/08/2024

no recommend it...

I would not recommend it to others because other websites offer the same program with better options

Pros

It will be great for those who have their own coaching business to let clients book their spots.

Cons

It’s not as good for booking group classes for clients compared to other websites. I will use the other website is set more...

Amy
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/01/2025

Honeybook is the perfect CRM tool for your design business!

My overall experience with Honeybook has been great! It is such a life-saver for my business for so many parts of my client processes.

Pros

Honeybook has a lot of Pros in my opinion. I love how easy it is to customize all of my client templates. I can easily brand my proposals, invoices, contracts, client portals, etc. My clients get a seamless, branded experience from inquiry to booked!

Cons

There really isn't anything that I don't like about Honeybook.

Elizabeth
  • Industry: Media Production
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 03/12/2024

HoneyBook: Manage your business without stress.

HoneyBook has so far been one of the best tools I have used especially when it comes to small businesses. It saves you so much time while managing clients. You have everything in one place, from invoicing to scheduling and also tracking your project progress. It is very easy to work with and you do not need to tech-savvy to use it.

Pros

My highlight is the fact that I can have everything that concerns a client all in one place. It makes it very convenient and is time saving.

Cons

I do not have anything I like the least at the moment.

Krysta
  • Industry: Alternative Medicine
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/01/2025

Honeybook is the BOMB

My overall experience with HoneyBook was pleasant.

Pros

What I liked most most about is was it is easy to use.

Cons

What I liked least about it was the price.

Peggie
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Monthly for Free Trial
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 24/12/2024

HoneyBook an amazing product!

Overall a great experience and is generally positive especially for freelancers and creative peeps that need more of an intuitive system for management of projects and customers.

Pros

I like the Streamlined Workflow and the Customizable Templates. Also the ability to pay directly through the App.

Cons

Price is pretty expensive for small businesses. There is no built-in time tracking.

Lauren
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 01/04/2024

Reviewing Honeybook

Overall i think this program can help lots of marketing companies with proposals and its very detalied amd accurate

Pros

I really enjoy how easy it is to use the system. I take a lot of payments and handle invoices and this program makes it easy

Cons

The customer service can take a while to answer the phone or resolve a problem online

Roma
  • Industry: Legal Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 06/06/2024

My Experience Using HoneyBook

Pros

I like that HoneyBook offers project and contract management features
It is capable as a CRM software
It comes with amazing digital signature capabilities.

Cons

Considering how helpful HoneyBook has been, no complaints.

Maria
  • Industry: Public Relations & Communications
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/11/2023

Invoicing made effortless with Honeybook!

Creating an invoice on HoneyBook is a straightforward process. It guides me through the necessary steps, from inputting client details to itemizing services and setting payment terms. The customizable templates provided also save so much time!

Pros

Honeybook's easy-to-use invoicing features have set a new standard for efficiency. As a professional managing multiple clients and projects, HoneyBook has made the task of creating and managing invoices simple for myself and easy for my clients to make payments.

Cons

There is nothing that I dislike about Honeybook.

Alternatives Considered

PayPal
Stephanie
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/06/2024

Honey Book is Excellent

Pros

Ease of use and minimal training requirements!

Cons

Pricing could be a little better but overall I really don’t have any cons.

Monche
  • Industry: Graphic Design
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/08/2024

Really love this Software

I really believe that honey Book had taking my business to the next step on becoming a professional business from sending professional invoices. Emails and creating a contact link was very pleasing.

Pros

Well, I really like about honey Book. It was very professional and easy to use

Cons

I didn’t like that the pricing system was very high, especially for startup businesses

Tanmoy
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
2
Customer Support
1

1
Reviewed on 24/08/2023

Zero 0

Cons

Hi,If you don't want to be scammed, you must stay away from HoneyBook.Don't waste your valuable time and business by using HoneyBook.I won't say much, just say that if you accept payment through Honeybook, the payment will not come to you.Thank you

bengono
  • Industry: Machinery
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
4
Customer Support
5

4
Reviewed on 01/12/2023

efficiency

Pros

thanks to this software, I am more and more efficient at work

Cons

I find it really expensive and it's not known to the general public.

Amber
  • Industry: Performing Arts
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
5
Customer Support
3

5
Reviewed on 17/05/2024

HoneyBook is great!

Pros

What I loved the most of Honeybook was the scheduling was easy and processing payments and also the flexibility of customers paying online for services and products

Cons

Long term it just wasn't for me and my business

Mohamed
Mohamed
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/05/2023

I am very satisfied about HoneyBook because it has helped me to grow my online business.

Overall I am very satisfied about HoneyBook's interface and client management system.

Pros

HoneyBook is an excellent business partner for client management, thank you very much !

Cons

So far i am very satisfied about all the feature from HoneyBook. Thank you !

Alternatives Considered

monday.com

Reasons for Choosing HoneyBook

A friend recommendation.

Switched From

Docusign and QuickBooks Enterprise

Reasons for Switching to HoneyBook

A friend recommendation.
Verified Reviewer
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
3
Customer Support
4

5
Reviewed on 30/10/2023

Really professional contract management

Pros

HoneyBook seems to do many things, from sales presentations to contracts but what we are using it for is contracts, and it is very good with that. So much less complicated for our staff to create and sign them through a flawless (also beautiful) system, and clients are impressed with the system as well.

Cons

Haven't found anything yet, perhaps as we go along. We are considering expanding our use to include invoicing and billing and will update review at that time.

Marek
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/05/2023

HoneyBook Review

Overall, my experience with HoneyBook was positive. The platform streamlined my client management processes and helped me stay organized and efficient. The ability to centralize all client interactions, from initial inquiry to final payment, in one place was a game-changer. The platform's user-friendly interface and customizable templates allowed me to create professional proposals and streamline my workflow. While the reporting and analytics capabilities were somewhat limited, the overall experience with HoneyBook was excellent, empowering me to deliver a seamless client experience and grow my business effectively.

Pros

One of the things I liked most about HoneyBook was its all-in-one platform for managing client interactions and business processes. The ability to streamline and automate tasks such as client communication, project management, invoicing, and contracts was incredibly valuable. The intuitive interface and customizable templates made it easy to create professional-looking proposals and streamline my workflow. Additionally, the collaborative features, such as the ability to share files and communicate with clients in real-time, enhanced the overall client experience.

Cons

While HoneyBook had many positive aspects, one thing I liked least was the limited reporting and analytics capabilities. The platform provided basic insights into my business metrics, such as income and project status, but I would have appreciated more in-depth reporting and analytics features. It would be beneficial to have access to more comprehensive data and visualizations to gain a deeper understanding of my business performance and make data-driven decisions.

Austin
  • Industry: Entertainment
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 05/05/2023

Honeybook review

I was trying to think of a better word but I'll just come out and say it. We run a weird business.. It's hard to find things we can use sometimes. The big thing Honeybook has going for it is that it will probably fit any business model. It's not just for experts from global enterprises. Any regular Joe from down the street could use it with a few minutes of reading.

Pros

The big item on my pro list is user experience. Straight from the beginning it was fun and Honeybooks team will help anytime. The guy I talked to solved my problem in like five minutes when I was ready to sit and wait for at least half an hour. Some of the things Honeybook has are project tracking, workflows, invoices and payments, schedule manager, CRM.

Cons

It stinks that Honeybook costs more than the other small business CRMs. It's got the extra stuff, yeah. But I wish they could bring it down a little. The other thing is that I wish they would let more outside apps integrate.

Shivang
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
0

5
Reviewed on 01/06/2023

HoneyBook has been an essential CRM platform for me and my wife's side-business ventures

My wife and I run a small business off to the side that focuses on piano recital tutoring for young people. Much of our business has come through ad-hoc contact development, and we initially had a time working without proper customer interaction and proposal tools. We started using HoneyBook relatively recently, and it's definitely changed our approach to our side-small business by making bookings, CRM, and proposal development much easier.

Pros

I personally love how easy it is to access previous customer communications and interactions. Sending over contracts and delivering payment collections has also been fairly painless and easy to administer through HoneyBook. Lastly, we've more recently experimented with the proposal creation tool, which offers very visually attractive documentation.

Cons

For the moment, I don't feel that anything with HoneyBook is missing at all.

Marktwain
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 06/05/2023

Honeybook

Pros

Posts from other creators to help on jobs if needed.

Cons

Cost was expensive long term and not in out budget at the time but they do work with small businesses to help with that during slow times

Alternatives Considered

SuiteDash

Reasons for Switching to HoneyBook

One stop shop for onboarding clients
Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
3

5
Reviewed on 16/06/2023

Essential Software for Business Management

Pros

Using Honeybook software, they guarantee that you can acquire all the information you require in an email without having to leave the page.

Cons

None so far! I like this Honeybook. It is helpful to my business.

646 reviews