Arlo for Training Providers Reviews

Pros

I like most that the build-up and functions are really thought through. They try to accommodate different types of training and mostly find a good balance between pre-set processes and possibilities for customisation. Compared to other LMS (which I haven't used but checked their functions and pricing..) Arlo offers less functions in one but you can add various integrations, e.g. your own accounting software. That makes it easy also for smaller training providers to get started with software and making life easier without having to commit to a full-service LMS.

Cons

For many functions (e.g. newsletter tool, online training) you need to buy third party software and use integrations. As described in the pros, it is great to start with Arlo without major committment but after a while you want to use more and more features, like newsletters or webinars but you have to use different provider for every single funtion. It is okay because many are probably using Mailchimp or somethinga nyway which integrates with Arlo but it would be great if Arlo could offer it, I get annoyed by having so many different logins and having to get used to all the different softwares.

Pros

We changed to using Arlo as it automated a raft of manual processes and improved our visibility of how courses were working

Cons

Nothing it provides everything that we need. I can't fault it.

Pros

I liked the promise of integration and ease of use... but it was a lie.

Cons

We paid nearly $10,000 and implementation took nearly 9 months! Once implemented, they hardcoded the text to be a font that didn't match our site, and refused to change it. Their caching mechanism failed to load the widget on our page upon 1st view (had to refresh or go the page again for it to display), so likely lost 10-20% of visitor confused by blank page content.

Pros

Arlo was able to reach out to us remotely. We had group training sessions. I could then follow up in an email with questions. I heard other departments also made queries and received good feedback.

Cons

The information in "sessions" does not carry over to the reports. ie. room number, Name of the session.The sessions do not have individual reminders. The "Event Reminders" only work at the beginning of the Event. We have people who register for only one of the sessions in an event. The reminder end up going out more than a week before instead of a couple of days before in this situation. I have to work around this by creating many events.

Pros

The integration with zoom was exactly what we were looking for. We needed a quick and efficient way to create 30+ zoom invitations on a bi-weekly basis. This gave us all that we were looking for.

Cons

There are a lot of things in Arlo that aren't easily hidden to make it more user friendly on the admin side. Our use case was free courses for our internal company training and everything always had a price listed near(changed to zeros since it was free) it which can be confusing to an admin new to the system.

Alternatives Considered

Pros

It’s an easy to use system for managing every aspect of the learning journey

Cons

Using the pre-build web components with out site requires technical support and coding ability

Pros

Ease of use when scheduling courses for trainers.I like that it has schedule conflict when trainers or courses are being duble booked

Cons

When creating contact profiles it would be good to be able to add in manually some nationalities

Pros

Automation, simplicity moving around the site, ease of use for others registering. Live calendar with instant updates. Ability to brand.

Cons

Unable to schedule resent of the course instructions with the reminder. Not being able to see registration made on behalf of others (manager registers their team, they cannot see who they have registered, or manage on behalf of)

Pros

All of it. Billing - Invoicing - Automated certiifacteions and the app for trainers.

Cons

sometimes there seem to be glitches but that is more likely to be my error

Pros

The software is great as one with no skills can be able to use the software with no problems.

Cons

The need to use the internet sometimes is overwhelming when you are in an area with no internet access.

Pros

Highly customisable and there is nearly always a workaround if functionality doesn't match our business needs. The development team is responsive and engage with users and administrators to assess future development direction. Their tools for capturing user feedback and rating the popularity of potential developments are excellent. Their help systems are comprehensive, current, and easy-to-use.

Cons

Our enterprise offers mostly multi-session courses (often with as many as 40 face-to-face classes for a single course). Students on these classes sometimes move between different courses during the term. We have not been able to capture these movements and changes in student status as accurately as we like within Arlo, so these scenarios are supported by a paper-based system.

Pros

How easy it is to use as an administrator, if I have a more technologically challenged client it is easy to walk them through the process of booking, and if they do not want to it is super fast for me to book for them! I find the send payment link option really helpful and saves me admin time.

Cons

I wish there was more flexibility in the automated email system and being able to alter what goes to the client. Not so much the content of the email but the ability to automatically stop the email from sending once the client has taken the steps the email asks them to do.

Pros

It reduced my administration time significantly.

Cons

It would have been good if I could have inserted videos. I was on the "Basic" plan. Not sure if other plans have this functionality.

Pros

Arlo is so easy to use. The dashboard is always open to see what we are doing at all times. The mobile app is super handy for checking on things from off site. The automated communication feature save time and improve the professionalism.

Cons

I would like to see more functionally and customization around reporting on the Dashboard eg year on year comparisons. Also graphing options in the reporting. Reports into Excel do not also facilitate working with the data because of merge cells and extra co

Pros

Easy to integrate with various website platforms. The support staff (Arlo Developer who we have been dealing with) looks outside the box to come up with solutions.
Dashboard is great for a quick overview, things are easy to find. Reports provide valuable information and are easy to use. Love how it integrates easily with Survey Monkey and Mailchimp which we use regularly.

Cons

Nothing

Pros

Arlo is very user friendly. Course templates and offerings are easily set up, customised and integrated with our website. Updates are in real time. All course details, registrations, communications can be easily managed within one system. As a Business Analyst the reporting capabilities are second to none. Reports are easily set up, customised and scheduled to meet all our requirements. The support team are also on hand to answer questions and queries quickly and effectively.

Cons

Arlo is missing a CRM tool, to truly integrate and track communication via email.

Pros

The ability to see every event coming up over the next year in a simple, searchable format makes planning ahead very easy. The online payment section makes enrolments relatively easy as well.

Cons

Cancelling or going back on things can be quite difficult. An administrator is required for relatively menial tasks that differ from everyday use of the software, and that can slow down my work.

Pros

Impeccable support with a huge knowledge portal and very helpful staff
Simple and intuitive UI
It does everything we need extremely well

Cons

Looking forward to seeing more integration options in future releases so we can get even more value out of this great app

Pros

I have used Blackboard, Wisenet, a custom built IBM mainframe and many others. Arlo is without a doubt the best software package I have had the opportunity to use.

Cons

Like any software package there is room to improve and further develop things - but I find Arlo very responsive and engaged with their customers.

Pros

Arlo's ease of use has really made my day-to-day job easier. From the get go, we've been supported and our support questions have been answered in a timely and supportive manner. Arlo is the best LMS system that I've used for external training. I wouldn't hesitate to suggest using Arlo for any company if they value their employees' time. Thanks, Arlo!

Cons

There are some limitations to Arlo, but none that are deal breakers. They are really just minor things, but I'm sure that if my company had a higher tiered contract/support, those limitations would not be an issue.

Pros

So easy to use and customise to suit our business. Support is fantastic.

Cons

I thinkthere has to be a easier way to do the certification, surely it can be included as part of the 'attended or not attended' function.

Pros

Arlo blew me away with its extensive capabilities surrounding scheduling, training portals, and training payments. I am able to create training webinars for my sales staff, send out invitations, set meeting details, and invoice for meeting seminars. This has been a complete lifesaver and a timesaving solution to our training needs.

Cons

It is a lot to take in initially. It has a lot of capabilities I probably still haven't touched. However, the possibilities with this software is endless, and can weed out other software you use that isn't helping to meet goals.

Pros

dashboard and intervace with wordpress and Xero

Cons

That one cannot customize E-Mails
Arlo is only available in English, not multilingually

Pros

It is flexible and does exactly what we need

Cons

It is all good

Pros

Intuitive to use.
Can replicate courses rather than starting from scratch with entering details

Cons

Search options are limited (eg no postcode search option available).
Users see how many spaces are still available in each course - which does not create a sense of urgency for them to book (eg it says '10 places remaining', rather than 'nearly full').