User Reviews Overview

About eM Client

eM Client is a fully-featured desktop email client for Windows and macOS. Beyond email management, the system also offers features for management of calendars, tasks, events, contacts and notes, and integrates chat. The...

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Feature ratings

Value for Money
4.1
Features
4.2
Ease of Use
4.3
Customer Support
3.8

Browse eM Client Reviews

176 of 176 reviews
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James
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 26/06/2018

Great email, calendar, contacts, and task manager.

It has completely replaced MS Outlook. I use it multiple times a day for all my email, calendar, contacts, and task management functions.

Pros

Synchronizes well with Google email and calendar. Easy to use layout with all of the features I want in a combination email, calendar, contacts manager. Pulls up email correspondence chain in separate view. I can customize views, categories, themes, etc.

Cons

Does not have a corresponding Android version. The contacts sync has sometimes resulted in duplicate entries. There is a duplicates tool to remove duplicates but it would be nice to have an easier to use merge contacts function added.

Ricardo Sandy
  • Industry: Translation & Localization
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/08/2019

The A Team of E-mail Client

I used to spend too much time logging into different e-mail providers just to check e-mail messages and communicate with colleagues and clients. Now I only need to open my eM Client software and see all e-mail accounts in one integrated dashboard. There is no more hassle and productivity has increased manyfold during my use of this software.

Pros

I like its superb functionality and flexibility. You can add accounts for the majority of e-mail providers, create contacts and tasks, subscribe to internet calendars, use Google Hangouts directly from within the software without having to logging into your Gmail account, assign labels to e-mail threads with different colors. The greatest advantage is that you can purchase a lifetime license at a bargain and receive all future updates for free.

Cons

It lacks official themes and seldom releases feature updates.

Alternatives Considered

Zoho Mail

Reasons for Choosing eM Client

I made the switch because I was looking for a more flexible and secure software at a great price.

Reasons for Switching to eM Client

I chose eM Client over this alternative product because I liked the pricing scheme and all features and benefits that it might offer to users.
Harold
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Features
4
Ease of Use
3
Customer Support
4

3
Reviewed on 20/05/2019

Not recommended

Again, I like the concept and the thought behind the product but would consider it too unstable for business use. The good thing is that the repair process works, the bad is that you have to do it so often.

For a product that has so many nice features for efficiency, to have the conversation thread backwards so that for each email you have to page down to find the last response is hard to understand why they did that. They seem to be confused between a texting program that shows the most recent at the bottom (but also opens at the bottom so the most recent is where it opens) and an email client where the most recent is normally at the top so you see the response immediately.
These items make this program an also run that I will be keeping an eye on because I really like the design and if they get them resolved then it will be one of my favorites. But still cannot be recommended at this time.

Pros

The concept and design of the program is excellent.

At least in theory it is well thought out and has several useful features. I particularly like the ability to click on an email and see on the right side the contact information as well as every email to and from that person as well as every attachment sent and received. This is a huge feature for me.

The ability to quickly generate a task from an email or create a calendar event is also really nice.

Unlike some other reviewers, I found the tech support to be reasonable. Then again, I am a computer expert and provide expert testimony on computer systems and software for court purposes and so had very few issues with setup.

Cons

Although I like the design of the software, I could never recommend it for use in a business. I view it more as a curiosity for personal use. The primary reason is that in the five weeks I have used the software there have been multiple instances of being unable to read email or the software attempted to display an attachment inline and so it just looked like garbage. Each time I contacted tech support and the fix was the same... either rebuild the software account or delete it and create it again. Luckily I was using IMAP so it was not an issue deleting and recreating the accounts. So, I used it five weeks and rebuilt or deleted and recreated email accounts seven times. This is a big issue.

Another problem is the very strange an unusual way they display an email conversation. I wrote to tech support about this and they indicated that it is the way it is supposed to work and the way that all email clients work. Uh, no. I have not seen any other email client that displays your email conversation starting with the oldest email and continuing down to the most recent. I understand that is the way a conversation occurs and you can read it from the beginning to the end but in reality I do not know anyone who wants to open their email and page down multiple times to find the person's response. I want to see the response when I open the email. If I need to see the prior email they are responding to then I will scroll down and see that one.

Top eM Client Alternatives

Francesco
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/09/2023

The most complete mail client

Pros

Has every features that you need to manage all mail, task, contact, notes, calendar and it's perfect with icewarp server because it's very well integrated. You can use smart attach directly from emclient and use video conferencing.

Cons

I have not found anything to bad, Now thay are developing also android app.

Simon
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

4
Reviewed on 23/06/2022

A modern email, calendar and contact manager

I have a very large mail database which can make it slow, however most things work very well.

Pros

Integration of the different features. GMail and Exchange integration.

Cons

Mail filtering is too simple. Need to be able to create complex rules, using different headers.
Calendar should alert conflicts when accepting an invitation or scheduling a new meeting.

Alternatives Considered

Thunderbird and Pegasus

Reasons for Choosing eM Client

Calendar, Contact and Mail integration. Look and feel.

Switched From

Microsoft Outlook

Reasons for Switching to eM Client

Desktop application that mostly just works.
David
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
N/A

5
Reviewed on 23/06/2022

eM Client Review by Bosworth

It is my sole email reading program on 2 computers.

Pros

It is comparatively easy to use and has more useful features than more basic programs.

Cons

Searching sometimes doesn't work, or at least seems problematical searching email content area. Email not containing search request yields emails not containing requested terms.

Response from eM Client

Thank you for the feedback! If you ever encounter search inconsistencies, please consider sending us details (what the searched term was, EML of the message that was found incorrectly or not found via right-click>Save as, and your search settings in the drop-down of the search tab) so we can look into it!
Contact either support or [email protected], we'll be happy to resolve any problems.

Replied 24/06/2022
Sandra
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 04/10/2022

Mid-Tier Email Client

I would describe my overall experience as mid-level. The support experience was above and beyond
I worry that the malfunctions I experienced were isolated incidents or due to some outside factor such as our computers or connection. I just didn't have the time to continue to try and address it -- I needed a solution yesterday. I would advise reading a number of reviews before making a decision.
.

Pros

- Affordable fair Price. Lifetime license.
- High Security. Updates.
- Practical. Implementation in a reasonable amount of time.
- Reduce time spent on email. Funnel all accounts and emails.
- Support experience went well.
- User forum.
- Updated look.

Cons

- Purchase needed -- features are comparable to free email clients.
- Malfunctions. Performance and reliability were inconsistent. Emails did not synchronize.
- Calendar and filter missing features..

Alternatives Considered

Mailbird and Thunderbird

Reasons for Choosing eM Client

Outlook is not practical and causes time management to suffer.

Switched From

Microsoft Outlook
Patrick
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 23/06/2022

Nice Alternative email app

Pros

Importing my data from MS Outlook was so easy I didn't actually realize that it happened except for the prompts to let me know that it was trying. I like the layout of the program as it just make sense to me to have the emails list on the side and the reading or preview pane beside it.

Cons

The only thing I would add would be a way to delete emails by single click instead of the Right Click option. Otherwise, there is not much to dislike about this app.

Alternatives Considered

Thunderbird

Reasons for Choosing eM Client

Price and it is not Microsoft.

Reasons for Switching to eM Client

Price, ease of use, ease of setup and importing.
Mark
  • Industry: Construction
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 23/06/2022

Great Alternative to Outlook

It has been a reliable and solid product that integrates flawlessly with Google services.

Pros

- Fantastic integration with Google calendar and contacts
- Flexible email configuration supporting most email services
- Great support
- Very stable and reliable

Cons

- Email editor is a little limited when compared to some other options

Ronald
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
1
Features
4
Ease of Use
2
Customer Support
5

3
Reviewed on 02/05/2023

Could be the best email client on the market if not for license pricing

emClient has the ability to be the best email program of its kind. It has everything going for it but still needs some polish and I am not certain the developers are "game" to doing the improvements that should be done.For starters, there is no message directional delete. This is a basic function in most email clients, most notably, Apple Mail. Delete a message and it should move up to the next newer message. Nope. Does not do that and when I suggested it to customer support they didn't even acknowledge the request and simply said that I should just highlight the messages I want to delete and hit the delete key. Sorry, after having the feature properly implemented in Apple Mail, there is no substitute.Setting up RULES is a bit of a cumbersome process compared to Apple Mail. It's really wonky compared to other email clients. There are too many steps with templates that you have to go through to set up a simple mail filter. I consider myself a pro at doing it on multiple clients and I ended up having to contact support to figure out how to do it with theirs.Still, I think the client is fantastic enough that I would want to purchase it, that is, until I got to their licensing policy. A license costs about $70. However, that's for one computer. Most people have at least two devices in their homes so $70 doesn't cover more than one.So, if you want two computers licensed, that's about $105. But wait! That $105 is only for the version out at the moment. Want future lifetim

Pros

Feature-rich, supports all major email accounts, has integrated calendar

Cons

Too costly for personal use, mail deletion not on par with other clients, creating rules a cumbersome process.

Tim
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/06/2022

Awsome products

I needed a product similar to outlook when we switched providers and emclient fit the bill. I been happy with it for over 5 years.

Pros

It is easy to use and works with several email providers.

Cons

Hard to figure out how to remove names associated with emails that have changed to different people.

Response from eM Client

Thank you for the feedback! If you have some names connected to specific email, you can remove them either from your contacts or from the Recipients history in Menu>Settings>Compose. If you have trouble removing any specific one, please send me more details to [email protected], I will be happy to help.

Replied 24/06/2022
Derek
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 05/09/2019

Great option for a next-level email client

I've used eM Client for the past few years and have been overall happy. That said, there have been frustrating moments with support and I really hope they fix the current print glitch mentioned above.

Pros

The main reason I use eM Client is the speed of the search. My job has me constantly searching a large database of emails and it's imperative that I find them quickly. When put side by side with Thunderbird, it absolutely dominates in search presentation and speed.

Cons

The most recent update has made it so that when I print emails, another daily task, eM Client always opens the system print dialog box despite that box not being checked. This takes a considerable amount of extra time with the number of emails I print. I opened a ticket but wasn't very happy with the reply which suggested that I move to a previous version which carried the risk of losing my fine tuned settings and more. In addition, for most users without search needs, I don't feel it's significantly better than Thunderbird so it may be hard to justify the cost.

Response from eM Client

Hi Derek,

Thank you for your review. We are aware of the print issue and have resolved it internally so we'll release an update fixing the problem soon. Sorry for the inconvenience.

Replied 06/09/2019
Dominik
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
3

3
Reviewed on 19/02/2020

very good, with one huge problem

perfect with one propblem, like above.

Pros

rules, view's, graphics, basicly, everyfhing was as I wanted and work with this tool was always easy to find etc.

Cons

problem was , the software always was loosing some catalogs with emails and later it was download them again. mails, never was fully downloaded. and sometimes, from last several hours , only some emails was downloaded. others I was need to restart software or get emails by www.
support neber solve this problem.
maybe it was too many email (overt 100k on my account), but not supose to be, there is no limit.

Alternatives Considered

Postbox

Reasons for Choosing eM Client

price

Reasons for Switching to eM Client

proce, visualization, working
Ted
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 05/09/2019

Former Outlook User

It fulfills my daily email needs for my business and personal correspondence. I have 4 regularly used email addresses through which I correspond.

Pros

It was mostly familiar in design to what I previously used. I was used to a email client that allowed me to have a large, nested, easily accessible filing system for correspondence.

Cons

I get error messages at times regarding my movement of filed correspondence within the application. I don't know how to correct the problem. Thus, I receive repeated error messages.
Also, when replacing my old tablet computer with a new one, the process for getting the "PRO" version on my new machine was not as clearly defined as I would have liked. I succeeded with Stepan Busek's help.

Response from eM Client

Hi Ted,

Thank you for your review. Did you contact our support regarding the connection problems? Our tech staff answers to every email/ticket they get so if you write to us at [email protected] we can help you to resolve the problem.

Or you can contact me directly.
Thank you,
George

Replied 06/09/2019
Jeffrey
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 23/06/2022

Excellent product - excellent value

I have used eM Client since approximately version 3 or 4 and I use it daily

Pros

Easy to use and very flexible in the way I can search for emails

Cons

The sorting of contacts is not the best. Some are found in the contacts list, others are not. I am not sure why.

Alternatives Considered

Pegasus

Reasons for Choosing eM Client

Outloo Express was being discontinued, so I searched for a replacement and found eM Client

Reasons for Switching to eM Client

Most like Outlook
Bruce
  • Industry: Nonprofit Organization Management
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
N/A

5
Reviewed on 05/09/2019

Better than OUtlook

Happy or I wouldn't use it. ;-)

Pros

Integrated views of In box, Sent folders, etc. is excellent across many accounts.

Cons

User interface could use a buff. Vertical scroll bars are too thin and difficult to grab; their color contrast (to surrounding elements) is too low. Keyboard shortcut (Ctrl-N) for starting a new message should be available from the New Message window. (Sometimes we think of another note we need to send while in the middle of composing another.) Font and font size should be able to be separate message format tool bar items.

Response from eM Client

Hi Bruce,

Thank you for your review. Classic styled scroll bars are still present in Classic and System themes. And thank you for the New message shortcut suggestion - we'll add it to our todo list.

Replied 06/09/2019
per
  • Industry: Broadcast Media
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
2

3
Reviewed on 08/02/2021

agressive update policy

I got frustarated, and have to work many days ! intrying to reinstall, and connect a new client in my workflow !!

Pros

its clean and userinterface is ok, and its possible to cutomize

Cons

after a Resett of windows, the Em Client forced me into upgrading, and I messed up, and lost lots of mails, codes and password stored in email ! The deliberately made a confusing choisce of versions, so I ended up, not accessin my old database, and lost also plannig, many monts ahead. Never trust this comany, the will "trick " you into upgrade, even if they say you pay ONE time !

Adam
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/08/2019

Powerful and lightweight

Great program that gets the job done. Well worth the price. The best outlook alternative that I tried (and i’ve tried them all)

Pros

Has a lot of functionality that Outlook had but is much more light weight. It does the stuff you need it to without all of the over complication of other mail clients. Especially like how it allows multiple google calendars to sync seamlessly into one overall calendar. Much better that outlooks tabbed/overlay calendar design.

Cons

Tasks/todo lists could be a little more robust. Adding email senders to handling rules could be better as well.

David
  • Industry: Photography
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 23/06/2022

Integration Winner

One of the best email clients I've used, better than outlook (otherwise I would be using that).

Pros

The main feature I was looking for when I found eM Client was the ability in integrate multiple email accounts from different providers into one email client. I reviewed many at the time (including Outlook)and found eM Client to be the best.

Cons

While you have added a theme builder it's not the easiest to use.

Mark
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 23/06/2022

Long Time User

It's been so many years of use that I can't remember when I first started using eM Client. The experience has consistently improved. Having a clean user interface is important.

Pros

Straight forward presentation of inboxes and emails. No fooling around. I particularly like the option of downloading pictures and control of email tracking.

Cons

Nothing, everything I use works. Perhaps if I was a power user I could add something to say.

Ali of Express Union
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
1

4
Reviewed on 20/04/2022

Good Software

I have 10 licenses. One morning one of the computers stopped downloading the emails. Customer service was terrible at identifying the problem and kept saying use IMAP instead of POP3. I asked him many times to connect me to a supervisor but he chose not to. Therefor it lead me to write this review.

Pros

It is beautiful when it works. Easy to use

Cons

Terrible customer service.. Generic messaged. Cant troubleshoot. Their knowledge is as good as "Reset".

Verified Reviewer
  • Industry: Online Media
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 16/04/2019

A Great Fully Featured Email Client

It's been great. No problems, easy to use, great layout and I use it for hours each day.

Pros

s a lot of features built into it, from mail to calendar, tasks and contact management, this has been a great solution for me. It is an ideal alternative to Outlook.

It works well, is easy to set up with multiple email accounts from all sorts of providers. I also love the layout options available and having the dark layout is great too.

Cons

Nothing really, it all works as it should and there hasn't been any problems or things that I thought could be better, for me it is a solid piece of software.

Michael
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 17/09/2019

Very good and inexpensive alternative for Outlook users

I use eM Client as an alternative to Outlook due to Outlook's lack of a unified Inbox for IMAP accounts. It handles all internal and external email correspondence well.

Pros

Unified inbox for IMAP accounts, which is not available in Outlook for Windows. Search function is excellent. Snippets are nice. Most of the basics will be familiar to Outlook users.

Cons

I could wish for more customizability of the UI and sounds. There are a few areas in composing messages that could be easier to use, like inserting/removing links.

Ankit
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
4

3
Reviewed on 31/08/2019

Mail box

Overall experience so far is good as i am using it on daily basis.

Pros

1.It is easy to use interface.
2.It also offers calendar and contacts.
3.It also supports very easy way how to send encrypted mails using PGP,
4.It is very easy to import your data.

Cons

1.sometimes you are unable to get who is sending the mail , as it looks as a chain and you need to find out who is the actual sender.
2.we can add colums and rows easily.
3.It is unstable for business use.
4.it is for personal use only.
5.It takes so much of time to create a box or rectangle so that’s annoying.

mike
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
1

4
Reviewed on 26/12/2020

client support is not good for a paying product.

This is no good client support.
I bought 2 licenses, and have to wait weeks and weeks before they even answer.

Pros

Good layout, works fine to read and send mails

Cons

I can only see my mails from 2 months back.
Submitted a ticket in October, got an answer 6 weeks later.
Tried out their suggestion ( I had to buy a new license to be able to follow their suggestion ), and it still didn't work.
After notifying them that the issue persists, still waiting for 3 weeks with no reply.

Response from eM Client

Hello,

We're very sorry to see that our support failed to provide a solution in a reasonable time frame. Contact me directly at [email protected] and I'll try to clear this matter ASAP.

Thank you and sorry for the inconvenience.
George Wilson

Replied 31/12/2020
176 reviews