Tipalti Reviews

4.6
Overall rating
Reviews

4.6
Overall rating
Reviews
Visit Website

User Reviews Overview

About Tipalti

Tipalti is the only solution to automate your invoice processing alongside end-to-end accounts payable, global payments and procurement. Tiplati enables you to onboard suppliers, streamline PO generation, accelerate approvals,...

Learn more

Feature ratings

Value for Money
4.6
Features
4.5
Ease of Use
4.6
Customer Support
4.6

Browse Tipalti Reviews

139 of 139 reviews
Sort by:
Louise
Louise
  • Industry: Automotive
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
3

5
Reviewed on 28/06/2023

Very efficient and economical tool

For the the strategy I use in the company, Tipalti has been the best investment without a doubt. It streamlined all the processes from the first moment, and it has become an essential tool for the company and my work team. The overall experience is magnificent.

Pros

I like it because it allows me to easily use the functions, which by the way are extraordinary and this saves me a lot of time. There are other programs that although they are a little more economical, they are a lot of work when you start using them. Therefore, the best thing is undoubtedly the ease with which you can start using it in the company.

Cons

The weakest point is the support, but it is something that can be solved. On more than one occasion I had problems communicating with the support team and they were not pleasant experiences.

Maciej
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 27/03/2023

Streamline Your Global Payments with Tipalti

As a mid-sized business with a global supplier base, we found that Tipalti has been instrumental in streamlining our payment processes. The platform's automation features have significantly reduced manual work and errors, and the comprehensive dashboard has enabled us to track payments and generate detailed reports. While there was a learning curve during the setup process, Tipalti's customer support team was responsive and helpful, making the overall experience positive.

Pros

Tipalti is an all-in-one global payments solution that simplifies the process of paying suppliers and vendors across the world. Its automated system reduces manual work and errors, allowing businesses to easily manage tax compliance, payment regulations, and currency conversions. Additionally, Tipalti provides a comprehensive dashboard that enables users to track payments, review transaction details, and generate reports, making it easy to stay on top of finances.

Cons

While Tipalti offers a robust set of features, it can be complex and overwhelming to set up and navigate. Users may require significant training and support to utilize all of the platform's capabilities, and the setup process can be time-consuming. Additionally, the pricing structure of Tipalti may be prohibitively expensive for smaller businesses with lower transaction volumes.

Mark
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
3
Customer Support
4

3
Reviewed on 30/08/2024

Tipali Review

Pros

Submits payment and invoice extremely fast, keeps accurate information on invoice

Cons

Has a hard time processing payment, has a hard time storing large information

Top Tipalti Alternatives

Jill
  • Industry: Biotechnology
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/05/2021

International Payments Made Easy

Tipalti's implementation and support teams have been great throughout. We have realized cost savings in both personnel costs and foreign transaction fees. Tipalti has put our finance department one step closer to our goal of operational excellence.

Pros

We love the user friendly interface and the ease of navigating around the system. Tipalti makes it easy to quickly view status of payments and invoices. Having one payment run for international and domestic payments reduces time and costs. It is fantastic having a completely paperless payable process!

Cons

The OCR feature is just Ok. There is still a thorough invoice review by our internal accounting team. I have noticed over time that it is getting smarter. During implementation, registering vendors on the software was more work than anticipated, but we appreciate the fact that electronic validation of W-9s helps minimize work for our staff now.

Reasons for Switching to Tipalti

International payments and was the most user friendly

Response from Tipalti

Hi Jill,

Your positive and thorough review is so uplifting! Thank you for rating Tipalti a 10/10. It sounds like we have a little more to improve with the OCR technology, but also it's great to know that you're seeing improvements since you first started using Tipalti.

We hope to continue making improvements to stay a perfect 10 for your team's workflow.

Replied 08/06/2021
Verified Reviewer
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 12/03/2023

Great software for accounts automation

A good platform with great customer support, saves a lot of costs and increases profits, suitable for many companies of different types and sizes.

Pros

This platform works to automate accounts, especially accounts payable, use it to issue and track invoices and it gave a good result, saves a lot of time needed to manage payments to suppliers, is also useful in preparing the tax form and in transfers and settlement of payments and others.

Cons

It is really a good program that is almost devoid of cons, but sometimes there are problems with the integration with the bank account. Also, errors may occur with the use of e-mail.

Verified Reviewer
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 23/11/2020

Great solution for our needs!

My experience was just as I expected. it was easy to handle and to extract data from. it simplifies the procurement process for us as a cross global organisation and we can use one platform and get rid of the ticketing system which is not so easy to handle and to follow.

Pros

What I like the most in this app that it simplifying the process of procurement for us and it is such an intuitive app to work with.

Cons

For my opinion the issue is not the SW itself is it to educate the other departments that needs to use this app and transfer all the data there. the integration with other apps in our orgnization were great and run smoothly.

Germán Augusto
  • Industry: Translation & Localization
  • Company size: 501–1,000 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/09/2024

Tipalti always works

They always let me know when I'm getting paid according to my schedule and never had any delays.

Pros

The fast pace in which they let me know I'm getting paid and when I'm able to see it in my bank account.

Cons

Nothing at all, since dealing with them I've never had any delays whatsoever.

Chris
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Features
3
Ease of Use
4
Customer Support
4

4
Reviewed on 23/09/2024

Great affiliate payment tool

Pros

This tool is used to administer my affiliate payments from Clickfunnels, and it does a great job of paying me, and showing me what I have earned etc

Cons

It can be hard to navigate and login sometimes.

Ben
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 10/09/2024

Simple to use and a wealth of functionality.

Pros

Simple to use and a wealth of functionality.

Cons

Cost. It can be expensive for an SMB and a lot of the functionality isn't used.

Pamela
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 08/10/2024

Overall good payment tool

Pros

Cloud based, helps streaming line payment process.

Cons

Support is not as good as other tools available on the market.

Sarah
  • Industry: Online Media
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 26/01/2023

Timesaver! Efficient, Transparent and Organized Payments

I prefer Tipalti over all other AP software. It implores the help of vendors to get their respective invoices paid, which means there is less back and forth between the Finance Team and vendors. There is full visibility on where the invoices are in the payment process and that eliminates a lot of back and forth between vendors regarding payment status as well. All in all, a great tool for vendor management, invoice processing and payments!

Pros

The software was easy to use, and made the process for onboarding vendors quick and seamless. Vendors were able to assist with the creation of their own profiles and were able to navigate the portal pretty easily. This eliminated a lot of tedious work on our AP side. It allowed us to have vendor profiles setup quickly and allowed us to process payments in a timely manner. I also really like the fact that the software recognizes past invoices and vendors we've worked with, and can populate future invoice processing based on these past transactions. We work with the same vendors on a consistent basis, so when the software recognizes that and helps us create invoices based on past projects, it helps speed things up on our end. An incredible timesaver!

Cons

We send out batches of payments each week since we work with tons of vendors, but unfortunately we don't get alerts when a payment for a specific vendor doesn't go through. This could be for numerous reasons, but we don't realize that the payment was denied until a vendor reaches out. Then we need to navigate back to the transactions to figure out why it didn't go through. So maybe more alerts/notifications when something gets denied especially in regards to payment processing as that is the main reason for our utilization of this software and we can't afford any delays in remittance.

Ajit
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 23/02/2023

"Excellence and Efficiency: A Comprehensive Review of Tipalti Accounting System"

Using Tipalti for global payments management has been an overall positive experience for our organization. Tipalti's intuitive and user-friendly platform makes it easy for us to manage large amounts of financial data and global payments.

Pros

Tipalti is a comprehensive software solution for automating accounts payable operations. It offers a variety of features that make it stand out from its competitors, including robust automation capabilities, streamlined payment processes, and comprehensive reporting tools.

Cons

I found that Tipalti's software could be difficult to navigate and manage, particularly for large batches of payments. The user interface was quite complex, and it could be hard to find the information you needed without an in-depth understanding of the product.

Itamar
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 21/10/2020

Tipalti - makes your life easy with accounts payables

Pros

Self-billing / invoices
Onboarding
UX
UI

Cons

Should have an option to customize reports

Alternatives Considered

Payoneer

Reasons for Switching to Tipalti

Bills
Reka
  • Industry: Publishing
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/10/2020

A user-friendly software for managing payments

Our business uses Tipalti to manage the payments of thousands of users located all around the world. They all use different currencies and have different tax requirements, but with the help of this software, this is extremely easy to oversee.

Pros

I am a user of Tipalti who is not particularly well versed in finances, but the platform is so easy to understand that even I can use it with confidence. I also received excellent customer service from Tipalti numerous times.

Cons

I cannot say that there is anything I dislike about the software. I haven't had any major negative experiences so far.

Ana
  • Industry: Internet
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 27/05/2020

User friendly and great customer service

The customer service is always kind and attentive.

Pros

Invoice processing efficiency has improved by 90%. Storing of invoices and tax documents, TIN validation and banking information is all in one place. Email inquiries have decreased dramatically.

Cons

The implementation was not as smooth and seamless as we would have liked. The initial uploads created several duplicate vendors and not all invoices uploaded properly.

Josh
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 29/10/2020

Excellent Software for Payments

Pros

Our business uses Tipalti to manage the payments of thousands of users. We have found the service to be very user-friendly and is easy to onboard new vendors. It streamlines to payables function and increases the efficiency of our accounting team. Additionally their customer service is always quick to respond and help with any problems we have.

Cons

If a vendor is not payable, it can sometimes be difficult to understand the cause. No automation of 1099.

Alec
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/10/2020

Aragon Review

Pros

It is easy to use and clear in what is pending/has been paid. It is very secure as well.

Cons

Don't really have many negatives about Tipalti other than allowing vendors from other countries to be paid in US dollars occasionally causes issues.

Abhay
  • Industry: Accounting
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/09/2022

Account Payable

My total experience was fantastic with Tipalti. I really love this application its very easy and reliable

Pros

Invoice Processing as well in Vendor management

Cons

After doing payment Filtration on payment page for vendor.

Faina
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
N/A

4
Reviewed on 26/05/2021

Safe , secure and efficient way to process payables

I like Tipalti very much. Easy to use. Secure and efficient processing of large payments, paperless process is very good, allows access to many different approvers

Pros

safety, efficiency, paperless processing, secure processing of large payments

Cons

Processing and approving payments require few steps but program does not tell you that you still have few steps to complete.

Response from Tipalti

Hi Faina,

Thank you for giving Tipalti such a strong and positive review!

Safety and security are a value that we really do emphasize in addition to Tipalti's ease of use and payment capabilities, so it's very wonderful to hear that you found the product valuable and effective in each of these categories.

Replied 08/06/2021
Shir
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 14/03/2018

Replies are always prompt, clear and helpful, providing all the necessary information at once.

Pros

The dashboard is clear and easy to use, support is A+. The team is very responsive, professional and helpful.

Cons

Not sure I fully understand how the payment process works. Lately, they came out with Webinars explaining exactly this process and were helpful. However, would have appreciated had the webinars fit my time zone better.

Ahmad
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 01/09/2016

Chartboost review

I have had a great experience working with Tipalti. It has made our payments process become almost effortless

Pros

How easy it is to use, and how easy it has made our payment process flow.

Alessandro
  • Industry: Marketing & Advertising
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 23/04/2020

Lean payment management

Pros

Overall simplicity and provides a good tracking, invoices and payment status.

Cons

Just a small improvement: once payments are submitted to the 2 approvals, if only one person has approved, I'm not able to see which one it is, so I have to solicit both

Antonio
  • Industry: Information Services
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/09/2022

Easy to use, feature rich software suite

Pros

Easy to use, historic invoices are easy to access and review. User interface is de-cluttered and user friendly

Cons

Not much, for the features I use the software performs fine.

Kentall
Kentall
  • Industry: Marketing & Advertising
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

4
Reviewed on 21/04/2023

Tipalti personal review

Pros

Tipalti makes it easy to manage and track payments, and helps us automate the entire payment process. We like that the platform uses advanced encryption technology to secure payment data and protect customer information.

Cons

They offer limited customer service and support, which can be frustrating for users who need help with their payments.

Bert
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/06/2018

We are a new company and new to this type of payment system. After our research we selected...

Pros

The best part was the easy of use. Once we began to enter our payees it become easier and easier to use. Since we were new to this type of software, we called upon customer service a great many times and each and every time we contacted them, they got right back to us via e-mail or a phone to solve any issues and/or answer any questions we had. that was a big PLUS for us as we didn't want to be left standing scratching our heads. The more we "dug" into the software the more we realized how easy it was to customize for our needs...that too was a very big plus for us.

Cons

Don't see any problems or issues at this time. Again, as we dove deeper and deeper into the software, we found the answers we were looking for and with the great support that Tipalit offers anything that did come up we simply sent an e-mail to the support team and they got back to us right away with a e-mail or phone call. Greatly appreciated.

139 reviews