--- description: Review of Djubo Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Djubo | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Hotel Front Desk Software](/directory/671/front-desk/software) > [Djubo](/software/132130/djubo-starsight) # Djubo Canonical: https://www.softwareadvice.co.uk/software/132130/djubo-starsight Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/132130/djubo-starsight?page=2) > DJUBO StarSight is a cloud-based reputation management solution that caters to hospitality businesses of all sizes and offers tools for review generation, review monitoring and competitor analysis. DJUBO StarSight’s dashboard displays information about hotel reviews and ratings that are collected from various third-party websites such as Trivago, Cleartrip and MakeMyTrip. The solution allows backend staff to analyze customer feedback and respond to negative reviews. DJUBO StarSight offers sentiment analysis, which allows hotel management to identify the number of reviews that are positive or negative. Additionally, hotel managers can analyze customer feedback by categorizing reviews using machine learning and natural language processing filters. DJUBO StarSight also provides a graphical representation of overall market trends, which helps users to compare their hotel performance with competitors. Services are provided on a monthly subscription basis and customer support is offered through an online knowledge base. > > Verdict: Rated **4.6/5** by 55 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 55 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Djubo - **Location**: Noida, India - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$46.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Prices are based on the number of rooms per property (from 1-3 rooms, to 100+ rooms). Custom pricing is also available. For a 10-20 room property: Small Hotelier: $55 per month billed quarterly, or $50 per month billed annually Growing Hotelier: $88 per month billed quarterly, or $80 per month billed annually Pro Hotelier: $121 per month billed quarterly, or $110 per month billed annually Master Hotelier: $198 per month billed quarterly, or $180 per month billed annually - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Activity Dashboard - Billing Rate Management - Booking Management - CRM - CRM Integration - Catering Management - Channel Management - Competitive Analysis - Customer Database - Customer Support - Dashboard - Data Synchronisation - Dynamic Pricing - Electronic Payments - Employee Management - Extended Stay - For Hospitality Industry - For Vacation Rentals - Forecasting - Front Desk Management ## Integrations (2 total) - Meta for Business - PayPal ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Hotel Front Desk Software](https://www.softwareadvice.co.uk/directory/671/front-desk/software) ## Related Categories - [Hotel Front Desk Software](https://www.softwareadvice.co.uk/directory/671/front-desk/software) - [Resort Management Software](https://www.softwareadvice.co.uk/directory/582/resort/software) - [Bed and Breakfast Software](https://www.softwareadvice.co.uk/directory/3741/bed-breakfast/software) - [Reputation Management Software](https://www.softwareadvice.co.uk/directory/4509/reputation-management/software) - [Review Management Software](https://www.softwareadvice.co.uk/directory/4285/review-management/software) ## Alternatives 1. [Stayflexi](https://www.softwareadvice.co.uk/software/412632/stayflexi) — 4.7/5 (154 reviews) 2. [ResNexus](https://www.softwareadvice.co.uk/software/3094/resnexus) — 4.8/5 (428 reviews) 3. [Aiosell](https://www.softwareadvice.co.uk/software/180559/aiosell) — 4.8/5 (62 reviews) 4. [Smoobu](https://www.softwareadvice.co.uk/software/123040/smoobu) — 4.5/5 (195 reviews) 5. [monday.com](https://www.softwareadvice.co.uk/software/131008/monday-com) — 4.6/5 (5726 reviews) ## Reviews ### "The perfect option for our property" — 5.0/5 > **Verified Reviewer** | *8 September 2018* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: We have been able to really identifiy which channel works for us and which doesnt. This platform has given us the ability to really maximise where required. The layout of the platform is perfect for us and is very quick to use. Really recommend this platform highly to small prpoerties who want to make a difference. > > **Cons**: Please keep adding more, it is definitly capable of growing but the limitations in the features at the moment is the hold back. ----- ### "The most easy system" — 5.0/5 > **ketut** | *3 May 2023* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Ferry easy to use and simple system very recomended > > **Cons**: The apps is very important, because this make our staff easy to find the booking on their own phone > > Every thing what we need is there... All djubo future is very help for us ----- ### "Worst Customer Service : Once they sell it to you, they don't respond" — 2.0/5 > **Rahul** | *16 October 2018* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: The software is built considering each and everything that you may encounter at your hotel. It has all the functionality one generally needs to operate hotel > > **Cons**: The software is very difficult to operate. The processes are so lengthy that you tend to forget the ones that are not in daily use. Its a really difficult task if you want to change the policies a bit. The worst thing is the customer support you get from these people. They assign you a person who will help you with all your tasks during the working hours. My RM would never take my call, never respond on mail and even after several requests of changing her, they will say that she is overburdened with our other projects(Is that my fault?). Overall very bad experience. I have used other softwares and the customer support is one thing everybody takes care of. > > I will never recommend anyone or use it ever again. ----- ### "Overall good" — 5.0/5 > **Chrissy** | *3 May 2023* | Hospitality | Recommendation rating: 7.0/10 > > **Pros**: Easy to use, to adjust the rate plan and to have a look on daily hooking.Report can be customised and detailed. > > **Cons**: Slow response reply rate from customer service. ----- ### "Perfect tool for budget hotels." — 4.0/5 > **Harish** | *15 September 2016* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Insight tool provides all the business reports that we had to compile manually. The entire Djubo platform is easy to use and very intuitive. Connection with most important OTAs is a very big plus point. The support including training staff are super effective and very proactive. Addition of PMS and constant updates to the platform is another big plus. > > **Cons**: Ability to add promotions is missing from this software. This is one of the biggest negatives. Another issue is not being able to provide a free upgrade or downgrade of room type to the guest. > > Djubo is a perfect tool, especially for a budget hotel like ours. The support is very proactive and efficient. There has been constant updates to the Djubo platform and every incremental update adds a lot of value to the existing product. Gone are the days when we had to manage our rates and inventory manually on all the OTAs that we are listed. Addition of Insight tool is one of the best features of the entire Djubo platform. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/132130/djubo-starsight?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/132130/djubo-starsight) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data