--- description: Review of NinjaOne Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: NinjaOne | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Patch Management Software](/directory/4519/patch-management/software) > [NinjaOne](/software/349671/ninjarmm) # NinjaOne Canonical: https://www.softwareadvice.co.uk/software/349671/ninjarmm Page: 1 / 13\ Next: [Next page](https://www.softwareadvice.co.uk/software/349671/ninjarmm?page=2) > NinjaOne is an IT management software platform designed to consolidate various IT operations into a single console. It provides tools for endpoint management, patching, automation, backup, and security. The platform is used by organizations in sectors such as technology, healthcare, government, education, and financial services to manage IT infrastructure and support their workforce. The software includes endpoint management with centralized visibility and control across devices. It offers autonomous patch management powered by AI to streamline patching processes and mobile device management for Android and Apple devices with policy-based controls. Backup capabilities cover endpoints, servers, and SaaS applications, with compliance support for platforms such as Microsoft 365 and Google Workspace. Remote access is available with cross-operating system support, and service desk functionality includes automated ticketing with contextual information. NinjaOne adheres to enterprise-grade security standards, including FedRAMP Moderate Rev 5 authorization, SOC 2 certification, ISO 27001 compliance, and GovRAMP certification. The platform operates from a centralized console, enabling IT teams to manage devices, secure endpoints, and automate workflows. Additional features include documentation tools, script automation, and a developer API for customization and extended functionality. > > Verdict: Rated **4.7/5** by 282 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 282 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: NinjaOne - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Pricing model**: Other (Free Trial) - **Pricing Details**: Tired of rigid IT contracts? NinjaOne offers flexible, per-device pricing that adapts to your business needs. Pay Monthly, Pay Only for What You Need: No more upfront costs or long-term commitments. No Hidden Fees: Say goodbye to maintenance fees and surprise charges. Local Support: Get expert assistance from professionals who understand your specific needs. Free Onboarding \& Training: Seamless transition and ongoing support to maximize your investment. Contact NinjaOne directly for more information and a personalized quote. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Danish, Dutch, English, French, German, Italian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more ## Features - API - Access Controls/Permissions - Action Management - Active Directory Integration - Activity Dashboard - Activity Monitoring - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Analytics - Anti Virus - App Management - Application Management - Application Security - Approval Process Control - Archiving & Retention - Asset Discovery - Asset Tracking - Audit Management - Audit Trail ## Integrations (35 total) - Accelo - Autotask PSA - Bitdefender GravityZone - BrightGauge - Cisco Duo - Computicate PSA - ConnectWise PSA - CrowdStrike - DeskDay - Gradient - HaloPSA - Harmony - IT Glue - IT Portal - Liongard ... and 20 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Patch Management Software](https://www.softwareadvice.co.uk/directory/4519/patch-management/software) ## Related Categories - [Unified Endpoint Management (UEM) Software](https://www.softwareadvice.co.uk/directory/4771/unified-endpoint-management-software/software) - [Mobile Device Management Software](https://www.softwareadvice.co.uk/directory/4604/mobile-device-management/software) - [Cybersecurity Software](https://www.softwareadvice.co.uk/directory/4643/cybersecurity/software) - [Vulnerability Management Software](https://www.softwareadvice.co.uk/directory/4286/vulnerability-management/software) - [Server Backup Software](https://www.softwareadvice.co.uk/directory/4348/server-backup/software) ## Alternatives 1. [ManageEngine Endpoint Central](https://www.softwareadvice.co.uk/software/117339/manageengine-endpoint-central) — 4.6/5 (1485 reviews) 2. [SysAid](https://www.softwareadvice.co.uk/software/158389/sysaid-it-crm) — 4.5/5 (511 reviews) 3. [Atera](https://www.softwareadvice.co.uk/software/125932/atera) — 4.5/5 (446 reviews) 4. [Iru](https://www.softwareadvice.co.uk/software/71745/Iru) — 4.9/5 (477 reviews) 5. [N-central](https://www.softwareadvice.co.uk/software/161863/solarwinds-n-central) — 4.1/5 (195 reviews) ## Reviews ### "Best IT management system I have used" — 5.0/5 > **Will** | *20 March 2026* | Computer Networking | Recommendation rating: 9.0/10 > > **Pros**: NinjaOne is a great IT management software. It has worked amazing sinced we deployed it. all the techs love it. > > **Cons**: The UI seems a bit dated and could use a refresh but all and all it is not a big deal and still works great > > The whole IT staff here loves NinjaOne. We have looked at and tested a few other management systems and we all agree this is the one ----- ### "NinjaOne will make you the Sensei of your own Dojo" — 5.0/5 > **Tyler** | *3 March 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The customization that can be done through NinjaOne is endless\! This is the absolute all-in-one IT management tool. Their built-in remote access tool (Ninja Remote) and screen monitoring is a welcomed addition over competitors and it functions very well. Set up is very easy and straight forward and can be tailored to how you want it to function, for a multitude of locations, clients, organizations, etc. Their customer support is also top notch. Submitting support tickets call all be done directly from the main dashboard and their documentation (Dojo) is easy to navigate and has plenty of resources. > > **Cons**: Some parts of the tool rely on functionalities/apps, whether you actively use them or not. In order to use custom fields, it needs to have the NinjaOne Documentation app enabled in order to function properly. We do not use their documentation app, so there are fields that sit blank. > > I love NinjaOne. This was one of the best decision to move to this platform\! The customization and freedom that we have over this tool is fantastic. Compared to it's competitors, it is not as rigid and allows for some very easy use. Automation is prevalent in this field and NinjaOne allows for us to explore this with no limits. ----- ### "NinjaOne is the NumberOne RMM for MSPs" — 5.0/5 > **Andrew** | *10 April 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Ease of use, ease of deployment, the GUI is simple yet gives you everything you need at a glance, simple patching functionality and asset organisation. NinjaOne is incredible. > > **Cons**: I honestly can't of any shortcomings of NinjaOne. It's an incredible product and must have for any MSP. > > Outstanding. I love NinjaOne and couldn't do my job efficiently without it. ----- ### "Almost perfect" — 5.0/5 > **Nelson** | *9 March 2026* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: The agent is very light and can be installed effortlessly by Intune or whichever way you like your organization. The user interface is clear and user, friendly, so monitoring devices, running scripts, software deployments and checking alerts can all be done very simply, without having to search through menus. > > **Cons**: While the limited customization options and complicated policy enforcement can make things a bit confusing, the alerting system and filtering capabilities definitely need to be improved for more effective monitoring. But really, it's not a terrible lineup, it just needs a few adjustments. > > NinjaOne RMM provides a very direct and productive IT management experience, particularly for the teams who like simple tools, quick set, up, and trustworthy automation. People like the straightforward look and the natural way the tasks are designed, which helps to make monitoring, remote access, patching, and other tasks very easy even when the number of computers to be maintained is very big. The great usability and timely help are very much appreciated aspects and are seen as a means for IT teams to be able to tackle the problems fast and lessen their working hours. ----- ### "Be the Sensei to your clients with Ninja" — 5.0/5 > **Randal** | *9 September 2025* | Computer & Network Security | Recommendation rating: 9.0/10 > > **Pros**: NinjaOne is the tool we use on a daily basis to stay on top of all issues relating to our MSP business in regards to our clients. > > **Cons**: The cost can add up, but we more than make it up in saved time and of course, this is covered by our monthly plans. I did wish we could reset some of the alerts, especially on computers that have been offline for a while. > > From day 1, the setup was easy, the interface intuitive and we are taking advantage of the automation more and more. Even Ninja Remote is far superior to TeamViewer. ----- Page: 1 / 13\ Next: [Next page](https://www.softwareadvice.co.uk/software/349671/ninjarmm?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/349671/ninjarmm) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data