Google Workspace Reviews

Pros

When it comes to team collaboration, Google Workspace is the best in the business. Teams can collaborate live editing documents together, using chat within those documents, and everything is just intuitive.

Cons

While the collaboration is amazing, the productivity suite just isn't MS Office. They're close, but just lagging in features. The Google Sheets formulas aren't quite the same as Excel, the formatting options of Google Docs aren't as robust as Word, etc.

Alternatives Considered

Microsoft 365

Reasons for Switching to Google Workspace

Google Workspace was less expensive and easier to administer than MS Office.

Pros

The best thing about Google Workspace is its simplicity. It allows users to have everything in one place with its easy access to all Google Apps combing collaboration, organization, communication and productivity. The best thing is that it has a version for Education that is offered generously free of charge to institutions.

Cons

I love Google Workspace because it has made my job easier as an education leader. It would be great if the format of the documents in Google Docs remains the same when downloaded as it changes in some instances.

Pros

It's fairly easy to set up and create a workspace, and the default settings and apps are very good value. Getting access to the entire Google ecosystem in a professional capacity is a great boon to productivity.

Cons

Unfortunately there is not a "basic" or "simple" Workspace setup; you're treated the same whether you're an independent contractor, or a multi-million dollar company. This makes it pretty difficult to get some things done, as you have to go in and tweak a bunch of deep layered settings, or find out that it's not really supported at all.

Alternatives Considered

Microsoft 365

Reasons for Switching to Google Workspace

I prefer using Google's app suite over Microsoft's, especially as an Android / Pixel owner.

Pros

The inbox is relatively intuitive and can be adapted to fit your brand/web domain; it's Gmail with your professional branding. You also get Drive, Meet, Google Docs and a few other apps.

I rely on Google Calendar to stay organized with client meetings, conference calls, appointments, etc. Although I use a Mac, it generally integrates well with my computer and software. The automated tools are helpful; the calendar invite system is fairly easy to use.

Google Docs are better, in my opinion, than the competitor products because they're so intuitive and it's easy to invite collaborators.

Cons

Some of the admin dashboards are less intuitive and hide key account settings. I often have to search 'how do I change X setting in Google Workspace?" because it's not readily apparent in the console.

Alternatives Considered

Microsoft 365

Reasons for Choosing Google Workspace

Google Workspace became a popular alternative just as cloud-based software was starting to take off in the mainstream. All my clients were using Google Workspace so I quickly switched too.

Switched From

Microsoft 365

Reasons for Switching to Google Workspace

At the time, Google Workspace was easier to use and had free/low cost use options while Microsoft 365 only had paid options.

Pros

Google Workspace provides us with the tools we need to run our business and collaborate in real time with eachother.

Cons

The price is a bit high. Google does like to prioritize features working for workspace though.

Alternatives Considered

Microsoft 365

Reasons for Switching to Google Workspace

Staff preferred it over the other options, so we went with the familiar product.

Pros

Google Workspace fits our company perfectly! It includes all of the critical apps and tools we need for our operations.

Cons

Its not very simple for non-technical people to set up security features.

Alternatives Considered

Microsoft 365

Reasons for Switching to Google Workspace

It was less expensive and easier to work with. It also allowed us to integrate key software and apps we use into it.

Pros

that is everything conected, and now that they have the tasks window is super easy to manage the daily agenda.

Cons

the worst thing is when someone sends you a microsoft 365 document, it usually fails to mantain the correct format.

Alternatives Considered

Microsoft 365

Reasons for Choosing Google Workspace

I started a new job in another company that was using workspace

Switched From

Microsoft Outlook

Reasons for Switching to Google Workspace

the team was already used to google workspace

Pros

I love Google workspace. All neccesary applications in one place, on any decide you can log into. Full sync and document access.

Cons

Tough question. Everything is pretty much as you would expect from Google. Compativoe and capable.

Pros

Google workspace is really out there in terms of emails and storage and ease of use.Its simple and intuitive to use although it's being rivaled by so many newcomers with the advent of AI hope Google workspace comes to speed with AI.

Cons

Management capabilities that other platforms or competitors offer are crushing Google workspace and this calls for the developers to try and match toe for toe with other platforms

Pros

The ease of sending emails and the entire GSuite of tools makes it so easy to keep my business running.

Cons

I wish there was better management of multiple domains in one account so businesses with multiple brands could better integrate operations with one another.

Pros

The standout feature of Google Workspace is its excellent real-time collaboration tools. Being able to work on documents, spreadsheets, and presentations simultaneously with teammates, while seeing their edits and suggestions in real-time, is a game-changer. This feature reduces the need for back-and-forth emails and ensures everyone stays on the same page.

Cons

The initial free storage is sufficient for most small teams, but as your data grows, the cost of additional storage can add up. Google Drive’s space is shared across all apps, so emails, documents, and files can quickly eat up the storage limit, leading to additional costs for businesses.

Compared to more specialized and established software (e.g., Microsoft Excel or Word), Google Sheets and Docs lack some of the more advanced features and formatting options. Though not a major issue for most users, for those needing complex functionalities, it could be limiting.

Alternatives Considered

Microsoft 365

Reasons for Switching to Google Workspace

We opted to use Google Workspace over Microsoft 365 (formerly Office 365) as we started out as a small business and found Google Workspace's Small Business offerings to have more competitive pricing considering the feature set available.

Pros

Google Workspace offers a seamless suite of productivity tools that make collaboration easy and efficient. Real-time editing in Docs, Sheets, and Slides allows teams to work together from anywhere. The integration with Gmail, Calendar, and Drive ensures smooth communication and file management. Its cloud-based accessibility and strong security features make it ideal for remote and on-site teams alike.

Cons

Google Workspace removes some beta programs that we utilize, and occasional syncing issues can disrupt real-time collaboration.

Alternatives Considered

Microsoft 365

Reasons for Choosing Google Workspace

File sharing and cloud storage were easier to utilize.

Switched From

Microsoft 365

Reasons for Switching to Google Workspace

Better online tools and easier to use programs that were more reliable.

Pros

-Seamless Integration between apps (Gmail, Calendar, Drive, Docs, etc.)
-Real-time Collaboration on Docs and Sheets with live editing and commenting
-Secure File Sharing and storage with advanced permission controls
-Task Management through Google Tasks and Keep for staying organized
-Reliable Video Conferencing with Google Meet, easy to use without extra software
-Customizable Email Organization with labels, filters, and multiple inbox options
-Cross-device Accessibility from any location with cloud-based functionality
-Time Zone Adjustments in Calendar for managing meetings with clients globally
-Version History in Docs and Sheets for tracking changes and reverting to previous versions
-Offline Mode for Docs, Sheets, and Drive to work without internet and sync later
-Easy User Management and access control through the Admin Console.

Cons

-Occasional Lag when working with large files in Google Drive.
-Limited Advanced Features in Google Meet compared to other video conferencing platforms (e.g., fewer interactive tools).
-Storage Limits on free or lower-tier plans, potentially requiring upgrades.
-Formatting Limitations in Google Docs and Sheets compared to desktop alternatives like Microsoft Office.
-Complexity for New Users due to the range of apps and settings.
-Inconsistent Offline Mode performance, sometimes leading to syncing issues.
-Basic Task Management in Google Tasks lacks advanced project management features.
-Drive’s Folder Navigation can feel clunky when managing large amounts of files.

Alternatives Considered

Microsoft Outlook

Reasons for Switching to Google Workspace

Ease of use and the overall look of the interface.

Pros

Seamless way to manage business email and associated tools. Google Workspace makes it easy to set up business email accounts and user profiles without needing a lot of technical knowledge.

Cons

Some tools and systems do require Googling to find a way through them, but generally speaking I find the software is easy to follow and use.

Pros

Positives of Google

1. Quick and comprehensive search
2. Free applications: Gmail, Google Drive, Google Photos
3. Google Maps: navigation and local services
4. YouTube: educational and entertainment content
5. Security and privacy management tools

Cons

Negatives of Google

1. Data privacy concerns
2. Advertisement overload
3. Monopolistic practices
4. Dependence on internet connectivity
5. Potential spread of misinformation

Pros

google workspace includes all google products, these products are collaborative with each other .making it easy to work as a team .all apps are easily accessible from any device .I am intrigued by the level of security google provides for each app . example two factor authentication.

Cons

Some Apps can be costly as there is an ongoing subscription to access some of these app, this really does add up over time .also there are some app that are free like Gmail but there is limited storage . For you to access more space it means more money. There is a lack of some formatting options as opposed to some other software . overall it get the job done .

Pros

What I liked most about Google Workspace is how easy it is to work together with others. The real-time collaboration in Docs and Sheets is great, and everything being cloud-based means I can access my work from anywhere. Plus, the tools all integrate really well, so switching between email, calendars, and documents is seamless.

Cons

What I liked least about Google Workspace is that it can sometimes feel a bit slow, especially when dealing with large files. Also, the offline functionality isn't as smooth as I’d like—it can be tricky to access documents when the internet is spotty.

Pros

It’s pretty easy to navigate, for one thing.
The best part, for me, is Google Docs.
My wife and I work together and I love how I can write in a document and she can edit it in real time for me while I’m in my office and she’s in here’s. We use it for interview write-ups. I make my his notes and she edits them for me.

Cons

Using Docs as another example, it doesn’t edit super well. I’m finding myself having to capitalize proper nouns all the time, which wastes a lot of time. It also can’t figure out how to autocorrect super simple words, which is weird.

Pros

As a small business, without limited resources, it's helpful to use Google Workspace, specifically Drive, as a central hub for my business files. This enables easy access to files from other computers or phones as needed when I'm away from my computer. The functionality is pretty intuitive for most things, with email, calendar, meet, sheets, docs, and drive being my most used apps. Meet seems to function way smoother than all the other meeting apps I've used, everything syncs easily with my phone, and I've bounced back and forth between a few laptops, so having everything accessible through Google Workspace has made that process pretty easy versus always copying huge numbers of files to a new C: drive each time.

Cons

Custom Support should be better, if it was, I'd rate this product 10/10. When I did run into issues or questions particularly during setup, it seemed like I was just relying on looking things up online which often didn't quite address the issue, or it was more complicated than it should be - there should be dedicated support via phone/meet/chat for users that's easier to access, ideally one who's already paying for a subscription to this service should be able to just schedule a calendar invite with support rather than wading through forum responses which aren't always clear - this would put customer satisfaction through the roof. Regarding my website stats, I wish the information about errors was easier to understand. I had built a website on Squarespace a few years ago, and then rolled the domain into my new business domain which wasn't too hard, and worked pretty seamlessly, but it still could have been clearer. Ultimately, it all worked out, but for a few months, I got regular emails about pages not being crawled/findable by search engines, I think generally tied to the fact that the domain name changed, and it couldn't interpret the fact that it had simply been rolled to a new domain, even though the pages worked - so the errors are like seeing a red flag that make you think something is really wrong, while the language used about how to solve it was beyond my understanding and feels like something that could be automated to work more clearly, or clarified for users who aren't as tech savvy.

Pros

I love how integrated each component of the workspace is. It all functions so easily together and makes it very simple to share things with colleagues.

Cons

My least favourite thing is that sometimes even though I've given someone access to a worksheet, they don't automatically get access to links in that sheet. I'm sure there's a way to change this, but if there is it's not simple enough

Pros

It integrates a host of production apps, collaboration, and communication tools to aid workflow and business processes. Additionally, it supports several extensions that help keep me productive.

Cons

Google Workspace fails to have a dedicated illustrator tool on par with LucidChart, Vizio, or Illustrator. It is the one glaring issue that I have to go elsewhere to meet my business needs. JamBoard is ok but does not have all the features as some of the products that I mentioned.

Pros

Google Workspace’s best feature is how seamlessly integrated it is across all its tools. The ability to switch effortlessly between Gmail, Google Drive, Docs, Sheets, and more within a single platform boosts productivity and makes collaboration so much easier. The real-time editing and commenting features are invaluable for team projects, and the cloud storage provides reliable access to files from anywhere. Additionally, Google Workspace’s security and privacy features offer confidence for sensitive work.

Cons

The main downside is that some advanced customization and formatting options, especially in Google Docs and Sheets, are a bit limited compared to desktop software like Microsoft Office. There are also occasional connectivity hiccups when working with large files or across multiple accounts, though these issues are infrequent. Also the cost to emerging SME owners

Pros

The list would be long :D but the following are a few of them -

1. Seamless "e-mail" experience. What I like the most is the simple layout (design).

2. Robust "Drive" to store data and access from anywhere in the world,

3. Excellent integration facility of reminders, events, etc, through "Calendar".

4. Classic apps like Sheets, Docs and Slides. Working online has become super easy. The best part is the access facility from across the globe and different devices.

5. "Forms", is a great way to gather data, do analysis, etc.

6. Lastly, "Meet" app is an inseparable part of my day-to-day meetings. There are many useful apps that come with Google Workspace. I can keep on writing on these as it made my day-to-day work very easy and convenient :D

Cons

It's not that I didn't like but there are a few things where I think that there is an scope of improvement. The following are the same -

1. e-mail - In the e-mail app, the advance search option should have the feature to search the e-mails older than an year.

2. Being a paid user of Workspace, some essential apps like Gemini and YouTube, etc should be provided with a premium account.

3. Google Meet should have some features like having a look at the participants while sharing the screen and ease of sharing a video with sound (through a player).

Pros

I like how many components there are to this platform. Truly a one stop shop to accomplish so many important tasks.

Cons

I have very little complaints regarding Goggle Workspace. Sometimes the settings section can feel a bit muddied but I appreciate the wide range of settings I can customize.

Pros

Google Workspace provides a custom professional email for my business that includes collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, and Slides. And with Gemini for Workspace, I can boost my organization's productivity with the power of generative AI. Which helps in replying to emails when im to busy to answer them myself.

Cons

They dont have a yearly payments option. I would rather have a 1 yearly payment, rather than a monthly payment.