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description: Review of Zello Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Zello | Reviews, Pricing & Demos - SoftwareAdvice GB
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Breadcrumb: [Home](/) > [Transportation Dispatch Software](/directory/1690/taxi-dispatch/software) > [Zello](/software/338309/zello)

# Zello

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> Zello is a comprehensive live-voice-centered communications solution, including an integrated, enterprise-grade dispatch hub and an industry-leading voice messaging app for frontline teams and businesses. With Zello, turn iOS, Android, and Windows devices into walkie-talkies that can also record messages, track location, issue real-time emergency alerts, and make live voice communications safe and reliable amid complex operations and everyday logistics.&#10;&#10;Through instant and clear voice messaging, Zello connects frontline workers, teams, and communities around the world with public and private voice channels. As a push-to-talk (PTT) app, Zello allows field service workers and dispatchers to converse in real-time and communicate with ease by using a phone like a walkie-talkie. Features include PTT, unlimited range and channels, voice playback, 1:1 and group messaging, status updates, alerts and notifications, a dispatch hub, and more.&#10;&#10;&#10;With Zello, communicating is intuitive: tap on a channel, press and hold the central PTT button, and just talk. Users can communicate 1:1 with contact calling, quickly communicate using Ad Hoc channels, and set-up permanent team channels for frequent communication. Zello also stores all missed and recent messages and alerts so users never miss important information when in the field. In addition to the PTT app, Zello offers a dispatch web app that allows dispatchers to manage a shared queue of incoming calls and relay calls and alerts to drivers and field workers.
> 
> Verdict: Rated **4.7/5** by 66 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 66 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Zello
- **Location**: Austin, US
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$8.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Pricing is available on a monthly subscription of $8 per user per month, and an annual subscription of $81.6 per user per month.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Czech, Dutch, English, Finnish, German, Hebrew, Indonesian, Italian, Japanese, Norwegian, Polish, Portuguese, Spanish, Swedish
- **Available Countries**: Australia, Canada, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Assignment Management
- Audio Calls
- Collaboration Tools
- Communication Management
- Data Import/Export
- Dispatch Management
- Emergency Dispatch
- GPS
- Geographic Maps
- Historical Reporting
- Live Chat
- Location Tracking
- Mobile Access
- Real-Time Notifications
- Remote Access/Control

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Transportation Dispatch Software](https://www.softwareadvice.co.uk/directory/1690/taxi-dispatch/software)

## Related Categories

- [Transportation Dispatch Software](https://www.softwareadvice.co.uk/directory/1690/taxi-dispatch/software)
- [Internal Communications Software](https://www.softwareadvice.co.uk/directory/4572/internal-communications/software)
- [Remote Work Software](https://www.softwareadvice.co.uk/directory/4592/remote-work/software)
- [Team Communication Software](https://www.softwareadvice.co.uk/directory/4594/team-communication/software)

## Alternatives

1. [Microsoft Teams](https://www.softwareadvice.co.uk/software/397766/microsoft-teams) — 4.5/5 (10940 reviews)
2. [Slack](https://www.softwareadvice.co.uk/software/154669/slack) — 4.7/5 (24046 reviews)
3. [WhatsApp](https://www.softwareadvice.co.uk/software/285733/whatsapp) — 4.7/5 (16296 reviews)
4. [Connecteam](https://www.softwareadvice.co.uk/software/109560/connecteam) — 4.6/5 (5058 reviews)
5. [Telegram](https://www.softwareadvice.co.uk/software/146545/telegram) — 4.7/5 (6406 reviews)

## Reviews

### "Fast Instant audio communication" — 4.0/5

> **Youssouf** | *28 January 2022* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: First time I heard about Zello it was in a facebook page that gives road traffic informations. Then I started using it in my work with my team. Its very fast to transmit the audio message . Good notification system and what i liked most in the app is that it is like the police talkie walkie
> 
> **Cons**: I dont think this app have any probleme in using it but what i didnt like most is the theme because its limited and you can only change to dark mode

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### "Game Changer" — 5.0/5

> **Anthony** | *15 August 2024* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Being able to track our teams using the zello map.
> 
> **Cons**: Not being able to add addresses inside the zello map to get ETAs, instead you have to jump over to google maps
> 
> Zello has been a game changer for us, the system is easy to use and when you need support, they're right there for you.

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### "Great and Easy to Use... When it has a solid connection" — 3.0/5

> **Alexander** | *8 September 2020* | Pharmaceuticals | Recommendation rating: 6.0/10
> 
> **Pros**: I enjoyed being able to instantly communicate with my team in the plant and to either talk or send messages.
> 
> **Cons**: It's connection is very spotty and I'm not sure how to silence my phone EXCEPT for Zello, instructions on that would be great. But unfortunately, because it disconnects a lot, I sometimes miss messages or cannot send them.
> 
> Features and ease of use are great, but improvement needed in connection quality.

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### "right hand man" — 5.0/5

> **Anne** | *25 September 2024* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: One of the Frontline communication apps out there\! So easy to use and makes talking to coworkers fun\!
> 
> **Cons**: Honestly no complaints regarding zello. Makes response times go up tremendously
> 
> 10000/10 Truly been a great experience. My team loves it\!

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### "Totally Awsome" — 5.0/5

> **gary** | *2 September 2024* | Mental Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: I dont have to use a seperate radio with Zello
> 
> **Cons**: Data usage was not very good using it I thought it would be alot less.
> 
> I had  an excellent experience with Zello it was easy to get in touch with other employees with it and I didn't have to carry or waste my money on buying a two way radio.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/338309/zello)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/338309/zello> |
| en | <https://www.softwareadvice.com/internal-communications/zello-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/338309/zello> |
| en-GB | <https://www.softwareadvice.co.uk/software/338309/zello> |
| en-IE | <https://www.softwareadvice.ie/software/338309/zello> |
| en-NZ | <https://www.softwareadvice.co.nz/software/338309/zello> |

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