User Reviews Overview
About MYOB Business
MYOB Business accounting software is designed to help businesses of any size across Australia and New Zealand take care of GST, invoices, reporting, expenses & payroll (including Single Touch Payroll). Designed to save time,...
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- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
A Solid Piece Of Software
Pros
I have used MYOB for years, it's perfect for getting the job done, and easy to use.
Cons
Sometimes the ability to change or delete transactions is a little bit dangerous.

- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Manual System Converted into Digital
MYOB has changed the way we work, simplifies book keeping to take away so much pain
Pros
- Easy to signup and simple setup to get things started
- Pricing - Special offer for new start ups
- Invoice reminders
- Invoice templates look very professional
- Invoice shows when customer / vendor have viewed (SUPER HELPFUL)
- Intray for emailing receipts and tracking
Cons
- Not being able to invoice in multiple currencies, have to workarond this by invoicing in the charable foreign currency then after payment is recieved adjusting the template to the local amount that is received.
Alternatives Considered
XeroReasons for Choosing MYOB Business
Made the switch from doing everything the slow manual way! Can never turn back nowReasons for Switching to MYOB Business
Price and special offer for new startups- Industry: Consumer Goods
- Company size: 2–10 Employees
- Used for 2+ years
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Review Source
Probably OK If you Are a Trained Accountant or Bookkeeper
We wasted a lot of time and resources using this software for our small business accounting needs. Whilst it did the job in the end we believe there are simpler options such as XERO for us non- accountants.
Pros
As a small business owner not trained in the art of accounting there wasn't a lot we found easy about using MYOB Essentials. The reporting process at the end is probably our highlight.
Cons
We found MYOB Essentials cumbersome to set up and use. The support team was basically of little help. Sending files to our Accountant at the end of the tax year was a pain. MYOB Essentials is better suited to those with a deeper knowledge of accounting than what we have in our business. That is why we switched to XERO which we find much easier and more efficient to use.
Alternatives Considered
QuickBooks Desktop EnterpriseReasons for Switching to MYOB Business
We chose MYOB Essential based on their reputation as a simple inhouse accounting software solution.Top MYOB Business Alternatives
- Industry: Accounting
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Fully Functional Software
Very happy with the software and introduction of new features.
Pros
It’s been around for over 20 years. Fully functional and developed software. Easy to use.
Cons
Multi currency can be improved but it’s not used often.
- Industry: Staffing & Recruiting
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
One of the top software for bookkeeping
Pros
I enjoy using MYOB simply because it does everything you need for a small business - sometimes needs more explanation with accounting though for new people.
Cons
glitches with POS machines is really the only thing I ever came across with this program, so not alot from a small business perspective.
- Industry: Construction
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
The software is good for a small entity but once you grow and need more detail it becomes a...
For a small firm with limited reporting requirements it is okay but for any jobs with Work Breakdown Structure requirements it comes up short and becomes a limiter for the company. I get very frustrated with the after sales support system. It is not customer focused and leaves you wondering why you pay for it.
Pros
Good basic internal controls so novice bookkeepers can run day to day.
Easy to install and set up.
Reasonably cheap for what you get.
Handles GST well.
Cons
Not the best for Job costings.
Payroll system ordinary serious reporting drawbacks as far as information flow to the General Ledger.
Tends to freeze in reporting production which can lock out users.
Support service is very poor, you get the feeling the staff could care less in resolving issues.
Interactive screen supports not used you have to send a file and wait for a response.
Wait time on the phone for support is very bad.

- Industry: Education Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
MYOB for business
Pros
I used MYOB a few years ago. At that time MYOB seems the only one which is capable of doing accounting tasks in Australia
Cons
I used MYOB a few years ago. At that time MYOB online version seems poorly designed, not suitable for multitasking
- Industry: Civil Engineering
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Great software, but too pricey for my needs
Good software with lots of useful functionality, but too pricey for my needs and too cumbersome compared to other options
Pros
MYOB will polished with lots of mine integrations and options.
Cons
There are a number of different portals with different purposes and I would get lost sometimes navigating the various sites.
Reasons for Switching to MYOB Business
I didn't choose it in the end.- Industry: Financial Services
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
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Review Source
Thomas Review
A great experience for first time accounting users.
Pros
It's a great, easy to use product that would suit any type of business.
Cons
It's limited by that it doesn't allow multiple businesses for consolidated accounting, so it'll always lose to bigger systems.
- Industry: Publishing
- Company size: 11–50 Employees
- Used for 2+ years
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Review Source
An industry standard, needs better support
Pros
This is one of the mainstream products available around and has a lot of users all over the globe. There is a great chance that your accountant is familiar with this and will be able to make great recommendations
Cons
Updates can be cumbersome and provided they work well they are easy to apply. I have had a couple of instances where we needed support and it has been very lacking. General technical support is poor with cancelled webinars and staff which appear not to know more than the most basic for troubleshooting.
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
MYOB - easy to use, does what you need
Offers features that I need to do to manage the Company Financials. Support has been great and responsive.
Pros
MYOB is intuitive for the user to use, easy to use, simple to setup, has all the features you need to manage the Company finances. Also when regulation changes it quickly incorporates those changes and explains easily how to use the feature.
Cons
MYOB can get quite slow around EOFY - needs more grunt put in place around these times for cloud hosting. There is no live chat within the application for support.
Alternatives Considered
XeroReasons for Switching to MYOB Business
Pricing and easier to use.- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
If you find something good, stick to it.
It has been an essential tool in running our business effectively and maintaining legal compliance since we started in business in 2011.
Pros
The wide range of features and varied reports that can be produced to assist with trackingn expenditure , budgeting and forecasting.
Regular updates keep us compliant with tax law.
Cons
I do not operate the software. Unable to answer.
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Upgrade of platform rubbish
Very frustrating, dissatisfaction and disappointment.
Will be looking at Xero.
Pros
Nothing about the new upgraded platform, all information has to transferred over.
Too many gimmicks of cartoon characters , boxes with useless information and graphs taking up half of the dashboard. Support of myob is very inexperienced and wasted 3 hrs on the phone to resolve payroll issues.
Did not ask or want the upgrade now paying more for a useless product.
Cons
Navigation is too complex, nothing is clear and simple.
Super is not calculated correctly, some of the information has not migrated over with the new platform had to re input details. A lot of wasted time.
- Industry: Primary/Secondary Education
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Small business user
Good program for small business and very easy to fix mistakes but no audit trail
Pros
Easy to use and can have detailed accounts set up,at 4 levels
Reports are set up so easy to use out of the box
Great program in box
Cons
From an audit perspective not great as you can renter things without an audit trail
No reporting flexibility
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Processing
The background of MYOB needs to be updated to keep up with the updates
Pros
This software is easy to use . It has all the modules you need to run a small to medium business in todays environment.
Cons
Processing is slow and will freeze the screen Myob does not like large files which is a huge problem.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
ease of use
Makes my work life convenient
Pros
Helps a lot with accounting work for clients. Myob essential version allows me to log in and work on in where ever I’m located (as long as I have internet access)
Cons
Only worked when there is internet access available, not available offine.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
MYOB Business review
Pros
Bank feeds, scan bills, look up and search functions. Also the general ledger allows headings and subheadings (Xero does not)
Cons
Could connect to more third-party software.
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Accounting software to begin with
Good for small business and do not need to worry about back up when you are using cloud version
Pros
Have most of the function and very stable software.
Cons
The platform looks a bit old fashion and payroll function is not easy to use.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Good basic accounts system
Pros
Simple in most cases to use and looks good, integrates with our hire software well , if any issues the help section normally answers the query so no need for customer service.
Cons
I have found it to be slow and sluggish at times, some of the processes are over complicated and difficult to understand/process.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
MYOB was what we needed at the time
Was a very user-friendly option.
Pros
It was a cost-effective solution for the number of features available and the quality of product.
Cons
For us the only con was at the time it did not have reoccurring invoicing.
- Used Daily for 6-12 months
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Review Source
Very Simple and easy to use, lacking in a few areas but good for a small business just...
Pros
Very easy to navigate and simple to use. Search function for invoices is good now that you can see POs.
Cons
Wish it would export data to excel!! Had to manually build a database of 300 invoices! Too easy to go back and delete stuff too which then doesn't stay on the audit trail, once it's gone it's gone! Would like to see some detail from the invoice when it searched for rather than having to go into it.
- Industry: Insurance
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Easy to use
Pros
Basic Accounting functions for the new staff to use. Very good graphical user interface. icons are very clear
Cons
Poor budgeting modules when trying to incorporate different departments. Relies on internet with cloud service.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Game change for my business
Pros
This software has made my bookkeeping so much easier, faster and even more accurate. I like when they change a function, that they teach u how to use it with little instruction pop ups.
Cons
I find that the dashboard figures aren't always accurate with my bank accounts. Sometimes the layout can be confusing.
- Used Monthly for 2+ years
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Review Source
Make life easier
Pros
I have been using the web-based MYOB since its launch back in 2012. The functionalities and the interface/look have been improved over the years. I like it because it is web-based, so I don't need to export the accounts and send it to our accountant, also be able to work on the same and updated info from anywhere.
Cons
The subscription price has been increased a lot over the years. I used to pay around monthly and now it costs around. So, for a light user, it's expensive. But well, I guess I pay for the convenience. The interface is not the most intuitive, but once it's learned, it's easy.

- Industry: Law Practice
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Great reconciliation and payment software
MYOB is used for all office payments, cheques, reconciliation and staff wages. Creates a one stop shop for all things payment related!
Pros
Easy to use interface with quick access to each area of the program.
Cons
Program can be expensive and costs per computer