SignRequest Reviews

4.7
Overall rating
Reviews

4.7
Overall rating
Reviews
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User Reviews Overview

About SignRequest

Boost efficiency with reliable e-signing. With millions of documents sent all around the world, SignRequest is the secure, legally binding and affordable e-signature solution.

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Feature ratings

Value for Money
4.7
Features
4.5
Ease of Use
4.6
Customer Support
4.6

Browse SignRequest Reviews

367 of 367 reviews
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Fabian
Fabian
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 18/01/2019

Best and easiest e-signing app

Easy and quick signing of documents, solves the problem of sending documents over regular mail and wait days to get them back. It saves an enormous amount of time by making possible e-signing of legal documents with ease.

Pros

It´s the best and easiest app that I have ever used for e-signing. Very intuitive and simple to use. I love it.

Cons

Customization of the look of the email for the recipient.

Tracey
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
N/A

4
Reviewed on 11/02/2020

So easy to use eSign software

We use it for collecting payment authorization and

Pros

It's SOOOO easy to set up and use. Also it integrates easily with our CRM Ontraport via Zapier.
I was able to customize the templates and look and feel really nicely. The pricing is AWESOME!

Cons

It is run via email address. Inside the signrequest interface thats the only field you can search by. Ideally it would be great to be able to also store first and last name. Also it would be good to be able to retreive a link to the actual document via the API.

Alternatives Considered

Docusign and Adobe Acrobat

Reasons for Switching to SignRequest

The price was unbeatable, plus the customizability and the ease of integration without doing any coding with our CRM Ontraport.
Tom
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
2
Features
3
Ease of Use
3
Customer Support
3

3
Reviewed on 15/02/2020

First Impression

mixed - I like that you have 10 free, I like that it is really easy to use
I can't find my signed documents so that is unacceptable and a deal-breaker.
It says upgrade to see. if that is the case then the 10 free is of no value whatsoever

Pros

Easy to insert date and signature and initials into document

Cons

it keeps saying that I need a higher version
I don't know where my signed documents went.
some were emailed and some were not

Top SignRequest Alternatives

Zac
Zac
  • Industry: Design
  • Company size: 201–500 Employees
  • Used for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

4
Reviewed on 26/11/2019

Great for easy signatures

Getting documents signed for legal purposes, like contracts.

Pros

I like how easy it is to take a document that needs signatures and send it to multiple people. It tracks their signatures, helps guide them through the process, and even emails them a copy once they're done signing the document. I also like that it notifies all the parties involved in the process once everyone has signed.

Cons

Sometimes the process is a little clunky, especially when doing it on a phone. From the perspective of needing to sign a document, it's not always the easiest to get it done with such a small screen. I also dislike the auto selected signature styles (but luckily you can change them).

Melanie
Melanie
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 01/02/2019

Great for Freelancers and Remote Workers

It does make signing contracts, NDAs and recently, even a new office lease, much simpler and nice and legal, something that is always a concern for both freelancer and client

Pros

It put an end to back and forth emails - that get lost - to sign contracts and non disclosure agreements. It's very customizable and it has made getting projects started faster and more efficient.

Cons

Very little. It could get a little pricey if you used it a lot, but for my purposes - 3-4 signatures a week - it's working very well.

Debra
Debra
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/06/2018

Very pleasant, user friendly and covering all the aspects I need

peace of mind that everything I do has been verified, agreed with and signed off. This kind of process provides both my company and our clients with the security of knowing that matters have been agreed and signed in agreement to this. Plus it is legal and binding - this is a really huge bonus!

Pros

The fact that it is so neat and user friendly, plus all the documents are stored and easy to access.

Cons

Very little - the only thing I would like to be able to do is to reposition the date and my signature at the end of the process (when signing)

Miquel
Miquel
  • Industry: Music
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
N/A

5
Reviewed on 18/07/2020

Best solution to sign electronically for the lowest cost

After comparing more than 5 solutions, this one is the best and it is cheap.

Pros

It can be signed by everyone without the need of registering to the platform or having an account. Works great from the phone, so I think it is the easiest tool for the parties that have to sign up. You can have more than 50 templates with the cheapest plan.

Cons

Sometimes, there are some minor bugs in the UI, and you have to create a template for each document to avoid them. But in general works great.

Kerry
Kerry
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 06/10/2020

My favourite e-signature service

Brilliant!

Pros

It's very straightforward and easy to use, the software design is clean and neat which helps to make using the software easy as well.

Cons

I can't really think of anything. Perhaps that the details don't get saved if you have to go backwards to change something on the first page

Mark
Mark
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/08/2018

SignRequest is easy to use and delivers a quality service

Having used SignRequest for over 3 years, I find it super useful for any and all types of documents. Given the flexibility of the platform there really is no reason not to use such a great product.

Pros

Simplicity, you really can't go wrong. Use the pre-defined tags or edit your document once uploaded to capture the required data. Both options are very easy to use.

Cons

The customisation of the emails to the clients could be improved, but in saying that. This is a truly minor point.

Briget
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 12/09/2024

I like to sign it sign it

Pros

What i like about is that you can integrates with various third-party applications and services, such as Google Drive, Dropbox, and Salesforce.

Cons

The interface is not always super intuitive to some who arent as good with technology.

Anterio
  • Industry: Financial Services
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 11/02/2020

Sign Request review

I would definitely say it's worth it and the price is reasonable

Pros

The Link feature for everyone to sign. It helps to free up my time and just have the link to send to clients.

Cons

The separating what is signed and not signed. It doesnt really outs each in it's own categories and isolate the other types. I have to scroll to see it everytime but not sure what's signed and what's not.

David
  • Industry: Recreational Facilities & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 09/08/2018

Sign Reguest For PARQ and Waiver

The time saved from when i used to send and receive emails and attachments has made using this software invaluable to my business. Having clients confirm their opt-ins, legal docs etc has brought all "paper admin" into a digital portal

Pros

The paperless ease of use is perfect for running an online business. Has cut out so many pointless emails and follow up emails. A very handy and professional service. That I use daily.

Cons

Would be great if I had a reminder feature to let me know which clients have not returned their signed documents. I know there is an option to set reminders for them but on my end it would be great to get a prompt after a week or so.

Sam
  • Industry: Outsourcing/Offshoring
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 27/11/2023

Review

Pros

SignRequest allows us to easily make signatures on digital documents.

Cons

No, I haven't faced any inconveniences so far.

Verified Reviewer
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/02/2018

My firm's number one signature software.

Cost effective, easy to use, and reliable.

Pros

Value for what you pay for. Ability to have multiple signatures from one email request. We even tried Adobe Pro DC to compare. We ended up just coming back to Signrequest.com. Adobe won't let you have multiple signatures from a single email addressee. Since we file a lot of forms that require spouses to sign separately, getting another signature from a separate email address for the spouse was too much of a hassle.

Eduardo
  • Industry: Education Management
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 11/08/2017

Fast, innovative, great customer support.

cost/efficient benefits, fast, Diferent ways to prepare a document for the signatures.

Pros

SignRequest for the IT people is very easy to use. The software is fast, have many features like follow where is the document and who has it. SignRequest for me have great opportunities to growth leader in Digital Signature around the world.

Cons

For people not user friendly with PC is a little more complicated. The way to administrate the licenses can be more easy to use.

Verified Reviewer
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
4

4
Reviewed on 03/04/2019

Our office is papaerless thanks to sign request

Working across countries has been made easy thanks to signrequest. Regardless of distance sign request has enabled me to approve request promptly.

Pros

1. I can upload, type out or draw my signature.
2. I can tag people that need to be cc-ed on the information being signed.
3. I can attach supporting to help my manager approve a document easily

Cons

1. It would be so efficient if sign request could send you a message before returning a pending sign request.
2. Last year we experienced downtime with this software which inconvenienced most of our payments. It would be great if they would notify users in advance.

Erik
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/04/2017

Great product & great service!

SignRequest offers a great product and easy-to-use for everyone within your organisation. Our sales team uses their product all day for digital signing and keeping track of documents sent. SignRequest saves time and their pricing is very reasonable. Their service is professional and more importantly very quick and personal! I would recommend everyone with a sales team to start using this great product immediately!

Pros

Great product and a great & helpful passionate team!

Cons

None

Liz
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 20/07/2017

Free and easy to use signature software that allows you to send documents to multiple people

Ability to send documents to groups of people and have them signed electronically for free.

Pros

It's free, you can send any document, signers can either draw a signature (legally binding) or choose from a series of fonts, it is generally easy to use

Cons

Can't send more than one document at once, and actually filling out the documents can take a while since you have to click every area you'd like to edit and select from a menu of options

Response from Box

Hi Liz,

Thank you for this great review!

With SignRequest it is actually possible to send multiple documents for signature in one SignRequest. I have attached the following link to illustrate how this is done:

https://help.signrequest.com/hc/en-us/articles/115003717645-Send-multiple-documents-for-signature-in-one-SignRequest

Regards,

Nick - Team SignRequest

Replied 21/07/2017
Jeremy
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
N/A

5
Reviewed on 23/02/2018

It has improved my working life significantly with regard to having clients sign forms.

Saving time and effort.

Pros

I like that I no longer have to ask clients to print out forms, sign them, and scan them for me. It is intuitive for all of them-- they almost never have trouble using it.

Cons

I wish I could disable the option of allowing clients to type their signatures instead of drawing them on the screen. I do not trust typed signatures as being legally valid, especially because in my type of work, I often have to submit copies of clients' IDs which show their real signatures.

Verified Reviewer
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/01/2019

I wish I discovered SignRequest sooner!

We have managed to go almost completely paperless in our office, thanks to SignRequest.

Pros

As a HR Professional, I have done my fair share of printing and scanning papers for signing, from contracts to employee letters etc. So when I discovered SignRequest I literally could not beleive how much easier and more effecient it made my work.
It is the ultimate time and paper saver!

Cons

The only thing I regret is not discovering it sooner.

Amanda
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
3

4
Reviewed on 11/02/2020

Neutral review

It's been OK, I've looked at other providers that come in cheapr and provide phone support service, so as right now when we're fairly busy I haven't changed over, but I don't think I'll stay with Signrequest.

Pros

I like that it's an easy system and the emails generated are easy to follow.

Cons

You can't hit enter when you've selected the type of signature you want. I can not change my team names and so have to be conscious when sending a document that the email doesn't state 2018 - the year of our sign up. The inability to search for a document is so difficult to navigate and find your documents I end up searching the title in my emails.

Niels
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
4

4
Reviewed on 20/02/2018

Our custumer-experience was already "ok', but has been improved even more!!

Pros

It's easy for our customer to sign on a mobile device. They do not need to print, sign en scan documents.

Cons

The first few times, you really have to get used to the interface. It takes een period of time to get used to it.

Vincent
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/05/2017

Why didn't I knew this before...

More time to do other work!

Pros

Remember the days you've printed all documents, sign them, scan them, mail them...? We love this tool! We even ask our clients to use it and they love it too! We receive signed documents faster then ever.

Cons

Some clients think they need to learn another tool and don't invest a few minutes in discovering how Signrequest works. But we keep on promoting it in their AND our own benefit.

Rohina
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/07/2018

I use this software daily.

You don't have to wait days before you get a document you need to sign, it takes less time and money :)

Pros

It's so easy and user friendly to work with Signrequest. It takes less time and our customers are also satisfied that they can sign digitally.

Cons

nothing, everything works good. If you need help you can call the customer service. They can help you right away.

Joanna
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/02/2018

I'm very satisfied with SignRequest. It's easy to use and saves so much time!

Pros

I like the automation of the entire process of contracts signing. It is an intuitive and nicely designed tool. All the contracts in one place, sent out to all the parties, including all the details that are needed. In case of mistake it is possible to withdraw the document and it's no longer available.

Cons

It is possible to send the uploaded pdf without preparing it so without added place for the signatures. It happened a few times for me that I clicked too early and sent it out like that. There could be a pop-up asking you if you're sure you want to send the document without adding fields. Or after the upload the document could be opening up for editing.

367 reviews