Google Docs Reviews

4.7
Overall rating
Reviews

4.7
Overall rating
Reviews
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User Reviews Overview

About Google Docs

Google Docs is a web-based document management application designed to help users create and edit documents in real-time. The platform allows employees to collaborate with internal and external stakeholders, add comments and...

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Feature ratings

Value for Money
4.8
Functionality
4.5
Ease of Use
4.7
Customer Support
4.3

Browse Google Docs Reviews

28,208 of 28,208 reviews
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Dr. Jeanette
Dr. Jeanette
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 27/11/2023

Google Docs Is User-Friendly and Secure

Overall, Google Docs is a superior experience to using other documentation type services. The best feature about Google Docs is its autosave and the ability to access it from the Google Drive app on my phone.

Pros

I like how user friendly Google Docs are with generating a new document, spell check, word count, and autosave. I also like being able to access my Google Doc from my Google Drive anywhere through the Google Drive app on my Google Pixel phone.

Cons

I can't retrieve previous versions of the document. For example, if I delete something and then want to go back to it, I can't because Google Doc doesn't save previous versions.

Tyler
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
0

5
Reviewed on 21/11/2024

Google Docs - Review from a Business Owner & Digital Marketer

Google Docs works well for my business and my digital marketing job for the vast majority of the time. There are minor inconveniences that pop up here and there, but I will certainly be using Google Docs for years to come.

Pros

Google Docs allows for sharing and collaboration capabilities that competing writing processors don't have, or don't do as seamlessly. I also particularly like that I can access my Docs across all of my devices with native applications, which includes the new desktop application for Macbook.

Cons

There are some specific formatting features that Google Docs doesn't have, which I may need to use on occasion. In these instances, I am forced to switch to Microsoft Word. Something more specific to my own workload is that I wish the text formatting features could be more in-depth. I specifically wanted to change a passage of text I pasted from another document to my Google Doc's "Normal Text." However, I wanted to keep the italics in place, and not have them overwritten. I was forced to do this manually instead.

Alternatives Considered

Microsoft Word

Reasons for Switching to Google Docs

Google Docs fits much more seamlessly into my workflow than Microsoft Word, given that we also use Gmail as our primary email provider. It's much more intuitive for my team and I to use Google's suite of applications that get the job done for us. While I do use Microsoft Word on occasion, we spend most of our time using Google Docs instead, given the robust collaboration tools. Most importantly, Google Docs is completely free and doesn't require us to fork over monthly payments for a subscription.
Mara
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
0
Functionality
3
Ease of Use
4
Customer Support
0

3
Reviewed on 07/11/2024

Google Docs Review

Pros

I like that it's easy to use and free! Sharing documents with clients is super easy. I use it daily!

Cons

It's missing some features that would make it better for writing, like advanced formatting options.

Top Google Docs Alternatives

A.
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

4
Reviewed on 06/10/2024

Oh crap!!!

Pros

I love the fact that I can access Google Doc's anywhere. I also love that work is saved every once in a while without having to click on "save". Gone are the days of "oh crap! I forgot to save!"

Cons

At first Google Docs was not very user friendly but most if not all kinks (that I know of) have been worked out.

Allison
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 14/11/2024

Docs are great for real-time edits, collaboration, and tracking changes.

Overall Docs has been great for my own personal documents, for documents I need to share with clients, and for documents that require collaboration with a team. I like that you can share with different access rights - view only, edit, etc.

Pros

I like that Docs can be edited in real time by multiple people and that you can track the changes people make. I also like that there's a historical record and it's really easy to leave comments and tags for others.

Cons

It's hard to think of something I don't like.

Gwendolyn
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 28/10/2024

Google Docs Does it For Me!

It is very accessible and user-friendly. I can easily use it with Gmail and Google Drive and allow other users to access the document. It also helps with storage by saving documents and I don't have to always use Google Drive. It's cost effective and I'm able to train others on it.

Pros

I didn't have money to add Microsoft 365 to my laptop, so I used Google Docs for free.

Cons

I have a system that I use, which will not allow me to use Google Docs.

Muskan
  • Industry: Computer Software
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 09/10/2024

Google docs is very useful app

I used this from 5 years i really loved it.for my small works like writing notes or some topics or crate list i didn't need to use laptop Google docs provide this all functionality and it is very useful for managing and organising documents properly.

Pros

Its provide very easy tools for generating word file,sheets, resume and other documents.it is very easy to use.there is no high knowledge or skills required to use this app.thats why i liked this app very much.

Cons

Sometimes it is difficult to use because when we create some sequence list so we have to mention every no. In list one by one there is no smart tools or features in Google docs available to support this type of smart work like excel sheet.

Andrew
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 07/11/2024

Google Docs, an extremely versatile word processor.

Google Docs has helped me stay organized in ways that were just not possible before. It makes me more secure that my work will not be lost and if there is a problem, I can easily look at previous versions. This is one of the best products Google has ever created.

Pros

I love that there is no installation needed. It doesn’t take up space and that is very important to me. It allows me to share my work seamlessly. Also, controlling who can make edits to a document with edit permissions is a great feature. Collaborations are made simpler as well. Finally, being able to access documents from anywhere, at any time, is a huge plus.

Cons

Some of the settings and options aren’t placed where one would expect them to be, but there is a learning curve with any new product. There aren’t many cons.

Lauren
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 29/10/2024

Google Docs Review

Been using it for donkey's years now, and wouldn't swap it for anything.

Pros

Piece of cake to get the hang of, and it's got loads of handy features for collaboration and sharing.

Cons

Can't fault it, really. Does everything a writer needs without all the bells and whistles.

Nicole
  • Industry: Executive Office
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
1

5
Reviewed on 25/11/2024

Useful with purpose

Excellent and I like it’s free and useful

Pros

It has multiple functions and programs like docs, excel, google forms and so much more

Cons

Not able to put certain documents in folders

Verified Reviewer
  • Industry: Business Supplies & Equipment
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 26/11/2023

Basically my files on a cloud.

The best thing I ever discovered. I feel like I can have my entire office on Google docs, save for the furniture.

Pros

That I can access my files from any device and anywhere in the world as long as I can access the internet. Can't say the same for files I create on the software available on my PC.

Cons

No internet. No files. Wish there was a way I could use it with no internet. Or can I?

Hailey
  • Industry: Fine Art
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 27/11/2023

Best for collaboration

Considering the capabilities and price point of this software I would say it is my favorite to use especially since I collaborate with colleagues frequently. It is so easy to use or find tutorials that I never hit a wall when working with it.

Pros

The simplicity and ease of use for single or collaborative documents make this software best to use overall. There are some key features I personally really enjoy but others may not find necessary.

Cons

There is a lack of template options thematically and stylistically. I often try to find free templates elsewhere to achieve my goal whether it be using Chicago, MLA, or APA style to the odd holiday themed document.

Verified Reviewer
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
3
Customer Support
0

4
Reviewed on 27/11/2023

It is a great alternative when you are on the go.

Pros

That it comes free qith my google account and I don't need to create a new account or install anything to use it. Also it is very practical that I can have my documents in hand fom any place I log in.

Cons

Some functionalities are still needed. Maybe some updates could come in handy.

Arthur
  • Industry: Research
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
0

4
Reviewed on 02/02/2024

One of the best out there, but should leave the physical world behind!

Pros

Google Docs is almost unparalleled when it comes to document creation and sharing! The ability to add comments, go into feedback mode, make tasks from comments, are all crucial and things I use weekly if not daily. I love how by default margins and page breaks are gone since it's rare we need to print things at this point.

Cons

I think Google Docs could go even further into the world of digital-only files. One thing I would LOVE for them to implement are collapsible sections so that documents are much easier to navigate and scan through. If I have three massive sections to a Doc, I'd like to hide the other two to focus on the one I'm working on. Also please implement a Latex integration for math and rich text in the form of code blocks.

Lara
  • Industry: E-Learning
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
4

5
Reviewed on 30/07/2024

Google Docs is a versatile and necessary program for any collaboration, big or small

Positive and useful. I depend on Google for so much more than just this - email, Google Drive, etc. on a daily basis. The products are good and serve my needs as an independent contractor with 4 jobs, all different and all in education.

Pros

User-friendly and easy to deploy. I can share docs with anyone, anywhere, and edit in real-time.

Cons

Storage is on the light side, unless you have a company account that increases both your bandwidth and storage capabilities. Larger files also take longer to upload so if you're in a hurry, it is best to compress the files in a folder and upload the folder instead of individual large files.

Verified Reviewer
  • Industry: Telecommunications
  • Company size: 501–1,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

5
Reviewed on 12/02/2024

Very Good program

This led to the work being done faster and more accurately. The management noticed the amazing change and performance in the work and the work became easier and more advanced.

Pros

Since I used this program, I prefer it a lot because it allows any sharing of my data. In a safe, easy and simple way, which led to rapid development in work performance. However, it has many helpful tools that you can use on the mobile phone as well.

Cons

In fact, I can't see any flaws in it since I used it and it works so well that I always recommend it to my colleagues.

Scott
  • Industry: Religious Institutions
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/05/2024

Google Docs For Ease of Use and Efficiency

I have used Google Docs for more than 15 years. I said goodbye to Microsoft Word in the early 2000’s. I use Google Docs in my personal and professional life daily. I’m grateful for this tech.

Pros

Google Docs makes it easy to creat documents, share documents without email and be more productive and efficient with your time.

Cons

If there is internet interruption this can be problematic. But the lack of compatibility with other programs can be the most frustrating especially sharing with someone who is not tech savvy or is not familiar with online software like this.

Kristina
Kristina
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/04/2024

Google Docs: The software that allows you to mange any and all your documents/files!

My overall experience with this software was great. I have absolutely no complaints and would 100% recommend this software to anyone!

Pros

It's easy to use and it's 100 percent free. But it's not only a place to store, create, and manage all your documents and files but you can share them with anyone you need.

Cons

There wasn't anything I didn't like about it.

Yousef
Yousef
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 27/12/2023

Google Docs important review

This platform is easy to use for any purpose. Also, you can easily share it with people and safely.

Pros

The most important feature that I like about this platform, that you can easily edit any document and the original one stays as it is.

Cons

There are some features that are missing in this platform such as, the the feature of taking many steps to edit other documents.

Maria
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 14/02/2024

Esencial tool for a team

I use It everyday to work with my team fir mamy years now. I justo wouldnt gol back to other kind of doc editor.

Pros

I think DOCs is a really useful tool that should be taught from school. Being able to work in the same document with a team or even with customers in real life is very helpful in productivity and creativity

Cons

I think this tool is quite good the way It is

Verified Reviewer
  • Industry: Animation
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 27/11/2023

Google Docs Making Remote Work more Efficient

Overall, my experience with Google Docs has been very good. The platform takes away a lot of headaches for us that we encountered when remote work first entered our lives. Being able to store documents securely and work together effectively in Google Docs has been amazing.

Pros

I love how seamlessly Google docs allows my HR team to work together. We are often working remotely, making async work very important. I love how we can edit, add comments, and work together so efficiently!

Cons

There is nothing for me to put here. The platform is exceptional.

Alin
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/07/2024

Indispensable

With Google Docs I can work in real time with my co-workers by sharing documents, edit, comment and add action item in real time. Also I can create anywhere, anytime even I am offline.

Pros

I like to have anytime and anywhere this application because I work anytime when I have ocassions. That’s why I love Google docs, because I can work on my phone when I don’t have my pc.

Cons

I don’t like that it is a little hard to work on the phone. The Google Docs should be more accessible on any device.

Benjamin
Benjamin
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/11/2023

Google Docs, My Go-To

Pros

Google Docs is one of the easiest online platforms to use to quickly and efficiently create a document in a place that you won't need to worry that it may get lost. With instant saving features, I don't worry about my Microsoft Word document getting deleted as it is saved to the cloud automatically. I frequently share documents with team members for quick collaborations and love how easy it is to share and change access and admin properties.

Cons

Being honest, I don't know that I have a list of things that I dislike with Google Docs. I have not found any faults up to this point.

Gerald
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 26/11/2023

Totally recommend

Overall, my experience with boob has been great. We use it for a multiple array of different things in the office and it’s easy uses through the roof. We’re very impressed with.

Pros

I like the versatility of the program, and the ease of use plug and play if you will

Cons

Sometimes you can get lost on trying to locate a document or a spreadsheet or a just different things that you might be looking for I didn’t really like that

Uzair
Uzair
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/02/2024

Google Docs Review

The cloud-based nature of Google Docs, which allows for easy access to documents from any device with an internet connection is very good. The real-time collaboration feature is also highly praised, as it enables multiple users to work on the same document simultaneously.

Pros

Google Docs has a simple and intuitive interface that makes it easy to create and format text, insert images, tables, and other elements, without the need for complex software or extensive training.

Cons

Limited offline editing optionsWhile Google Docs does offer offline editing through the use of Google Drive, but the offline functionality to be less robust or seamless compared to traditional offline editing in other word processing software.

28,208 reviews