mailparser.io Reviews

Pros

1. It integrates with Zapier making a lot of things possible. 2. the integration process is extremely easy and the mail forwarding process is easy. The software walks you through the process. 3. the mail parsing itself is intuitive once you get the concept of writing parsing rules. It doesn't require scripting/coding and so any old layperson can figure out how to isolate the information they want out of email.s

Cons

The thing that was hardest for me was just learning how to create the parsing rules effectively. The interface is powerful and a joy to use once you grasp what is happening as you move down through the parsing process, but I think that mailparser.io may have stopped short of what they need to do tutorial-wise to really open the floodgates to masses of users instead of having people get excited about it and then kind of go away scratching their heads and miss out on a powerful solution that is in fact easy to use once you figure it out. It only takes an hour to figure out, but that process could be more guided and have more tutorial videos

I work on automation stuff quite a bit but I am a regular guy running my bankruptcy law firm without any IT background. I understood that I could call or chat with customer service but what I think would have helped me the most is just lots of walk through videos of various parsing scenarios. I would gladly sit and explore tutorial videos on "how to extract two names separately that are joined by an "and"" , "how to parse something that spans two lines of text" etc. etc. I have no idea what they have available now and I feel like I have caught the concept of the parsing (although I still wonder if I am missing some tips and tricks). I just think that for a lot of people like me, well done, detailed video walkthrough's of about 30 parsing situations would just help people come on board and get off and running more quickly.

Pros

Mailparser.io passed the test for reliable email data extraction. The set up is easy, the webhook, api's and third party intergration makes this a very attractive platform.

Cons

Overall, I can't fault it. The UI/UX is well built, with lots of great options and functionalities.

Pros

the ease of being able to parse through anything on the email (source, attachments etc..) & pinpoint the correct information to gather

Cons

silly thing: non persistent session / connection so I have to log in every single time

Pros

1. Nice UI
2. Powerful rules to extract data from emails and attachments
3. Data extraction and third party integration make it easier to send data to other softwares in your stack.

Cons

1. If you have upto 10 fields, it is easy to use. But as your fields grow, it becomes tedious to write rules for each field you want to parse.
2. Pricing is costly as compared to other softwares in the same market

Alternatives Considered

Reasons for Switching to mailparser.io

Pros

It Just Works! When integrating multiple 3rd party tools, software, SAAS programs, and systems so they can all talk, you will ultimately run into hurdles. However, MailParser has never once failed to deliver. Once it was set up properly I have run MailParser for years without a single issue. One time I had to reach out to support because it had been over 3 years since I spoke to them or created a new needed integration, they answered quickly and showed me what I forgot. Never a single issue, always a pleasure, fast to reply, super friendly and the costs is minimal in comparison to other products, and you have the brand name king of the sphere when choosing MailParser!

Cons

Some of the parsing fields can be confusing for the setup. However, customer service will share loom videos and walk you right through them, if I can see it once, I can replicate it without issue, and that was helpful.

Pros

Cloud computing is as complicated as the old server room. But the integration technologies are not. If you can write a formula in Excel, you can 'develop' business process workflows.

We bypass EDI (granted, inbounds) by using Mailparser to well, parse emails into records that can be sent into our NetSuite account.

We process a few thousand a month. Best part - I've now got a rock solid audit trail too.

Cons

Honestly, it's too easy to start using, so I didn't pick up some parser concepts the first time thru. But that's not really a con:) To date, we haven't needed to do anything that mailparser could not do. We've even pinged their support team, who are great and super responsive. (and they are good teachers!)

Pros

It is the most capable mail parser available. When paired with a service like Zapier it facilitates all kinds of interesting automation.

Cons

While overall it is easy-to-use, it can be a bit complicated to noodle through the best logic to apply to get the final result you desire. I have found their support team to be helpful and responsive when I run into questions though.

Pros

Easy to use, easy to map fields, very scalable too! Love that it integrates with connectors in our software. Allows us to keep API keys private where we need mass people to submit structured data into a database. Super great product and just as good customer service.

Cons

I can't think of anything we don't like.

Pros

The intuitive workflow with setting up inboxes and processing rules. Free for up to 30 mails per month which is great for trial of the service. Works great, using it to pass data onto zapier and process integrations of the data with other tools

Cons

All works great. Had some time getting used to setting up the rules but you figure those out pretty quickly.

Pros

I like that the software does exactly what it's supposed to. It's not the flashiest interface in the world, but it has everything necessary to get the job done (automating inbound data / leads).

Cons

Pricing. I feel like the packages are too spread out in terms of value recieved, whereas if they had a few more price points they would probably have more customers.

Pros

Powerful features, capability to parse tables and attachments, including compressed files and PDFs,

Cons

Nothing. Even the support was great and willing to assist when we had some difficulties parsing some more complex scenarios.

Alternatives Considered

Reasons for Switching to mailparser.io

Pros

Mailparser is really easy to use if you understand basic logic. It seems like any rule I thought of I could apply to parse out the info I needed. We use this for multiple lead channels and have been able to find rules that fit all of them. I highly recommend giving this a try if you find yourself needing to extract information from email.

Cons

Loading between different inboxes and pages within the inbox can take a bit. Also, there's one bug with the logic that allows you to prevent emails from hitting your inbox. If this was fixed we could eliminate a lot more junk leads.

Pros

We love Mail Parser because we have a significant amount of data that comes to us in the form of emails. We need to extract this data and format it in a very specific way in order to import it into our systems. Mail Parser makes this process extremely easy and very efficient.

Cons

We have no complaints or problems with the software.

Pros

Very easy to setup and stable. It has been parsing mail data for us without any rewquired intervention for a couple of years

Cons

Grasp the parsing rules mechanism, but once understood it's simple.

Alternatives Considered

Reasons for Switching to mailparser.io

Pros

This software is simply just amazing, besides saving 2-3 hours on daily manual labour, we increased the service level for our customers!

Cons

I honestly have nothing to post here - EVERY single time I came up with another crazy idea, I contacted support, and they always solved the issue!

Pros

- Flexibility
- Parse from Picture/PDF Emails
- Web hooks
- Individual Mailboxes
- NO Spam

Cons

So far we have not encounter any issues or anything that we can say we dont ike

Pros

I've sought far and wide for a program to parse the body text of my booking emails to auto-generate contacts/ contact data. I have Power Automate, but it is nowhere near as user-friendly as mailparser. I was able to fully customize and auto-export the specific info I needed in less than an hour (this includes set-up, briefing and overview of the system, connecting multiple apps, parsing and revising 20+ data keys, and then editing a bit more to narrow down text fields to my liking) After the first integration, the rest were a breeze! In fact, mailparser actually made automate easier for me to use! I am definitely considering an upgrade to a paid subscription (but would like to see more integrations with Google Apps for max ROI).

Cons

As mentioned, would prefer more integrations with Google Apps, and perhaps one slightly lower price tier for paid subscriptions.

Pros

The utility of this is great. So many use cases. Not only can you parse email bodies, but also email attachments.

Cons

It can be a little tricky at first. Once you get your first parsing rule and integration under your belt, this gets very straightforward.

Pros

It allowed automation of what used to be a manual order entry process that took 20-30 minutes per event.

Cons

Sometimes it was challenging to get exactly what I was looking to parse out of the software. Usually customer service could help, though.

Pros

Ease of use. After getting to know how it worked, we could so easily manage the processes on the platform.

Cons

The very few times we detected it went down (5-8 times in two years), there was no notification to us as users and e-mails were lost forever.

Pros

Very easy to use for simple tasks, you can be up and running parsing structured data and sending to an endpoint via webhook in minutes.

Cons

It feels a little too simple at first, and it might take a little learning curve if you want to do something really complicated.

Pros

Mailparser extracts the data quickly and data that has been important to find potential customers, the collected data is automatically stored in an excel sheet that saves me a lot of time working to organize this information. All emails are analyzed by extracting data from zip, pdf, DOCX files which in my opinion is a very good smart tool.

Cons

It took me a while to learn how to use the platform correctly due to its long learning curve, on many occasions I had to contact support to clarify doubts.

Pros

Easy of use, functionality and value for money

Cons

I have nothing bad to say as it fits my purpose.

Pros

It's super easy to set up, and it does exactly what you want it to do. The parsing process is a great step-by-step model that gets out really all the data you want from any email.

Cons

There's really nothing we didn't like about the software.

Pros

I love the ease and the logic in the user interface. I can parse and transform anything in the mail, including attachments, step by step, until I´m happy with the result. I actually started using the email parser in Zapier but quickly came to a stop in functionallity. With mailparser.io I can do whetever I like, and then send it back to Zapier with a webhook again. Best solution I have found.
By the way, customer support is very engaged and helpful, and showed me the way past my first problem. Thanks!

Cons

I have not found anything bad about mailparser.io