360Learning Reviews

Pros

360Learning is incredibly easy to deploy and use. One of the best things about this software (and in comparison to other LMS) is the fact that anyone can adapt to it easily - the UX/UI of the platform is similar to Netflix or social media - which allows for a quick understanding of where to go to find things. 360Learning was also incredibly helpful in pushing through the initial setup at the very beginning when we need to move quickly to deploy it company-wide (at the time we were 350).

Authoring is also significantly easy to use and easy for me to coach/train others into using it. One of the things that are great (and also not so great at the same time) is the fact that they really take in feedback and listen to their customers really well. They make a lot of updates and change things (which can also be an issue once someone gets used to using it!) :)

Their support and account managers are reactive, super fast, reliable and helpful.

Cons

- Search Functionality. The search functionality is really bad and I struggle with this aspect the most. We have issues with our employees finding the learning that they need.
- Customization. I would like to customize the design of the homepage more to allow to highlight or showcase specific parts/courses to our organization's needs.
- More robust authoring tools. I have to integrate more tools outside to achieve the impact I want with our learning experience.

Alternatives Considered

Lessonly, Rise Up and Docebo

Reasons for Switching to 360Learning

We chose 360Learning because of the value of collaborative learning, their partnership, support and product. It was the best fit for Aircall and allows us to democratize learning and knowledge sharing.

Pros

360LEARNING offers a wide range of - collaborative - features while keeping things simple & smooth for both the learner and the admin. It’s the best LMS I’ve used so far for that quality/price ratio.

Cons

A few bugs along the way but nothing major

Alternatives Considered

Blackboard Learn

Reasons for Choosing 360Learning

360LEARNING was much more learner-centric & collaborative

Switched From

GitBook

Reasons for Switching to 360Learning

Best ratio quality/price and more flexibility than traditional LMS

Pros

Easy to track current learning modules. It is intuitive and offer an array of different Questions and Answers for the users

Cons

Depending on the format chosen, it can feel like a pop-up screen, instead of a tab.

Pros

Offered collaborative learning, which build relationships between new employees on-boarding together

Cons

Not as many customizable features that I expected to allow for complex trainings, not easy to reach customer service

Alternatives Considered

CANVAS

Reasons for Switching to 360Learning

I believed it would have more customizable features, was cheaper for our team as well

Pros

I used 360Learning twice for two different social organisations, and it was fantastic. We were highly helped by their team to put in place our projects. And the platform is highly easy to use both as an administrator or as a user.

Cons

The fact that on my former LMS project, I didn't know it was so great to use 360Learning and I instead used Rise Up, and we had a bad experience with their commercial team.

Pros

- The UX
- The social link with the pupils with the instant messaging
- The abillity to implement our own resources

Cons

NOthinf, really. We enjoy the whole product

Alternatives Considered

MOS Chorus

Reasons for Choosing 360Learning

Not enough agile and interactive Not made to create and implement our own resources

Pros

The best part of 360 Learning is how intuitive the system is, very user friendly.

Cons

What I liked the least about the system is some of the functions are too similar to one another and should be solidified into 1 such as learning paths and programs. Lastly, when deleting accounts it will not delete the entire account from all groups if they are part of a private group. Lastly, as the owner of our platform I should be able to impersonate accounts so I can see how they home page look, in turn I am able to provide the best instructions to my learners.

Pros

The social learning aspect. Our success lies in allowing individual subject matter experts to create and lead programs specific to their expertise. By empowering the SMEs, we're able to disseminate information faster with a high level of accuracy.

Cons

Compared to other offerings (I explored 12 different LMS systems prior to choosing 360Learning) their interface could use an update. My complaints are merely aesthetic - the functions are what sold me.

Alternatives Considered

Lessonly, Acorn, CANVAS, Absorb LMS, Trainual, Adobe Learning Manager, Coassemble, Docebo and TalentLMS

Reasons for Switching to 360Learning

Gamification. Collaboration. Integrations. Price wasn't prohibitive. Native app for mobile. Inline authoring. Analytics.

Pros

What I like about 360Learning is we are able to upload videos into a classroom and then anyone on our Team can go in and watch the video and answer any questions that are there to answer. You can also mark feedback right in that same video and.

Cons

I have no general complaints out this system

Pros

Their new AI technology (course building) is amazing. Platform overall is easy to use.

Cons

The price tag is hefty compare to their competitors.

Pros

Besides the excellent features and easy interface, one of the best things about Learning 360 is the support you get from their team. Our contact [SENSITIVE CONTENT HIDDEN] really listened to what we needed and helped us achieve that goal in the best way possible.
Designing training for the whole business is a difficult task made easy by the platform's logical arrangement of users, groups, courses, programs, sessions, etc... It is very important to understand these layouts and what their mechanics are - once you do that it all clicks and opens up a lot of possibilities.
One of our first major tasks was creating a business-wide mandatory training program - with [SENSITIVE CONTENT HIDDEN] help we identified the best architecture for the program and sessions, together with a deep-dive into the best way to deliver information-heavy content in an accessible and interactive way. Happy to say this was achieved and the modularity of the training program through the use of templates will ensure that we have a long-lasting, flexible, updateable, and efficient program for all our colleagues.
The platform itself is very social-centric which is a nice departure from some of the dry solutions we used in the past. Learners have an opportunity to comment, speak to each other, react to courses, and ask questions. This gives the instructors a real window into the content and how interested the audience is - in turn making real-time adjustments to tailor content for maximum interest from the learners.

Cons

Some niche features like automation of periodic programs and sessions are not yet available. A big emphasis on "yet" as the features are not unattainable, but currently being developed.

Pros

I am very satisfied with the accessibility and management of the platform, both in terms of content creation and integration, as well as learner management and data analysis.
The platform is easy to use and the 360Learning team provides full support to learn how to use it : MOOCs are available to learn how to use the software, nothing better to learn and share the user experience !
The ergonomics of the platform is very pleasant and modern. The functionalities for exchanging with learners are very appreciated: a discussion space is accessible throughout the course next to each activity, as well as on the space that gathers the community of learners, you can like each other's comments, identify the people in a comment, etc.
The evaluation indicators, both qualitative and quantitative, are numerous, and updates have been made on this aspect. Adaptation of the platform and the team to regularly update the functionalities in order to improve the customer experience.

Cons

A few bugs along the way but nothing major, for example :
> Some technical problems were encountered with the integration of certain contents, but the updates of the platform allowed to solve them.
> The addition of quizzes or exercises can sometimes be limited depending on our needs. We encountered this difficulty at the end of the training course where we asked some questions to the learners in order to have a feedback on the training : we did not succeed in integrating all the questions in a single activity, which now poses a problem for us in terms of data extraction, we have to group the answers of each one manually and this takes time.

Pros

I value 360Learning's employees and feel they are the company's best asset. Yes, 360Learning is an incredible tool, but it would not be what it is without the people there to guide their clients. I also love the interactive component which encourages employees to engage with colleagues within the training sessions. I love the relatively new feature: video pitch. It's a great way to keep employees engaged and interacting with training sessions, while removing the traditional powerpoint.

I also love how user-friendly this platform is. I will admit it took me awhile to feel comfortable enough to start creating content, however once I got over that hump, I couldn't believe how straightforward it is to use.

Cons

The only potential downside is not having enough people internally to work on getting 360Learning up and running in your company. This of course depends on what your company's current training sate is like. Personally, we are trying to create an entire training program within 360 from basically the ground up. There are very few personnel dedicated to working on this project so it's extremely heavy lifting for us. However, for companies that already have training programs in place and are looking to improve them, this would be much easier to leverage. Additionally, if companies had more personnel resources that could be assigned to own the project, that of course would make it easier as well.

However, this can be avoided obviously through personnel, but also through third parties. Personally, we have had a great experience working with OpenSesame for this.

Pros

The ease of content creation and the functionality to collaborate with others. Also really love the way the data is presented - as somebody who is not a data analysis but who needs to keep track of everyone (as a team of 1) and to report on the L&D data, I appreciate this a lot. Makes my job actually doable!

Cons

The initial learning process is a little clunky, but they provide A LOT of amazing learning content on the engagement academy to help get you started. You're also assigned a personal CSA and mine (shout out to [sensitive content hidden]) is amazing. Quick responses, always available for a F2F chat if necessary and takes a real interest in us getting the most out of the platform.

Pros

There are so many great features of the platform. It has the ability to record video and screencasting through the platform, there is a social component similar to Facebook and users can rate tasks and courses for immediate feedback about the content. The user metrics and analytics are great and there's a mobile app as well. The ability to have private and public groups allows for a lot of branching options. In addition, the customer care we have received has been exceptional. They quickly answer questions and respond to struggles. They work hard to provide a solution or suitable workaround and will add enhancements requests to the future wish list. It's extremely easy to use for the content creators and for the end user. We were able to learn the system and launch it in a very short time-frame due to the ease of use.

Cons

The search field for videos isn't as robust as we need. It only searches videos that the user has already watched rather than searching all available videos. They are trying to address this issue. There are other minor enhancements that would be helpful. The company has been willing to take feedback, however, so I'm hopefully these enhancements will happen soon.

Pros

I work for a french environmental and social NGO and we have more than 160 000 people on our 360learning plateform.
We launched one MOOC per year over the last 5 years, and several online training for our customers, amongst them CAC40 companies.
We were able to launch MOOCs with 40 000 participants easily : no need to know the website perfectly for a trainer to create contents, it is intuitiv and so easy ! The quality of the hotline we were expecting with so many participants was present : quick (most of our questions were answered within 24 hours) and reliable.
The tools provided with the plateform (tracking, customisation, emailing,...) allows us to efficiently follow our participants and custom the animation to fit their paths.

That allows us to reach an average completion rate of 14% on our MOOCs, and our 2019 MOOC was elected MOOC of the year in France by a panel of professionals.

Cons

on SPOC or COOC, we have every features we require. For our MOOC, we miss a participants map and the ability for participants to contact each other on a similar territory. but we are conscious this need is very specific for our needs.

Pros

I work in a training organization and create content daily.
360Learning is truly an easy to use LMS for content designers and enjoyable for users. Getting started is simple and the platform has a truly documented knowledge base that answers many usability questions (and if it doesn't the experts on the support team are always available to help quickly.)
This LMS has functionalities for deploying training in environments with complex architectures,
offers very fine statistics on the follow-up of learners and proposes a collaborative learning philosophy that is very much appreciated by learners. The user experience is prioritized but without neglecting the administrator side, which makes it a competitive LMS.

Cons

The LMS could offer new native gamification modalities to make learning even more interactive.
A small negative note on the cumbersome process of duplicating modules and courses

Pros

360Learning was the first LMS I ever used - I chose it due to the platforms simple, built in Authoring Tools that promised to make content creation easy and fast! I was not dissapointed, and thanks to the continued mentorship of my fabulous Client Success Manager I have been inspired to use other content creation tools that easily embed into courses to make them come alive for our learners (Vyond, Genially, Vimeo, Tiki Toki, to name a few)

I love that I can create learner groups and communities and target learners across our global organisation with specific training, in a social and collaborative way. I love that anyone can make a course!

As retailers, the collaborative element of the LMS and 360's 'Convexity Culture' is fabulous and continues to influence my own L&D strategy.

Cons

I would have said 'New Courses' not being displayed on the home page - but I am happy to hear that this is being resolved with their new update in may 2021! Hooray!

Pros

Collaborative system both on content (training and sessions) and in groups of learners
Tool usable in native, intuitively by the people who have the knowledge with the constitution of simple e-learning but tool able to integrate the more complex elements either with complementary tools (Genial.ly, ...) or external tools (Articulate , ...), built in-house or by external service providers.
The speed of construction, publication, live maintenance of e-learning and the ease of animation of open sessions with these e-learning.

Cons

No elements that I like least, just needs improvements. For example: facilitated the copying of modules, facilitated the recording of co-authors (not only at the module level but also at the program level with automatic attribution of this right on the modules constituting it), facilitated the collaboration between the authors in allowing an easy sharing of the resources (images, documents, files, questions, ...), ...

Pros

The platform has so many wonderful features. Users can score tasks and courses for rapid feedback on the content, and the site includes the capability to capture video and screencasting. There is also a social component akin to Facebook. Numerous branching possibilities are made possible by the availability of private and public groups. Both the content providers and the end user will find it to be very simple to utilize. Due to the system's simplicity of use, we were able to quickly learn it and deploy it.

Cons

What makes the strong point and the weak point is the diversity of features, which can occasionally take some time to learn.

Pros

360Learning has provided a platform for all of those who are dedicated to developing a culture of learning to gather around and think creatively about how we can upskill and support our organization. 360Learning is a dynamic solution that not only makes training rollouts easier but teaches US how to build engaging and impactful content. In the past 6 months, we have utilized 360Learning to deliver sales enablement campaigns, onboarding programs, university-style lectures, and compliance programs all while keeping our employees engaged with short, bursty content and interactive learning tools.

Cons

We are anxiously awaiting a new feature launch that will provide us a bit more flexibility in how we deliver our learning programs. We build content for many diverse stakeholders, including those who would like us to make a program mandatory BUT flexible in the sequence of the courses. We have full confidence that there is a path to that functionality (pun intended), so we're excited to see what the 360Learning team has up their sleeves.

Pros

"We had to deploy as fast as possible in less than 3 weeks, in the COVID context : multiple content to create, many people to onboard in using the platform and create content.
The very ambitous goal has been reached thanks to an intensively effective onboarding process ! The platform is very easy to use, both an administrator and user perspective.
We could get up to speed very quickly in using it, to create content and secure our first launch of training programs.

The Customer Success teams have been very available and willing to onboard us effectively which helped us a lot to reach this goal.
Overall, the platform's flexibility makes us confident enough to adapt our on-site program into effective blended ones.

We are currently continuing transforming our training offer, and the platform enables us to leverage mutliple engaging formats : modules, webinars, .. "

Cons

Sessions can be rigid when it comes to modify them (contextual elements such as links or modules modes).However many exciting new functionalities are under development and will help solve this, along with answering even better our need to set up more complex blended training paths.

Pros

The platform is highly intuitive, it looks great and is easy to engage with. 360 Learning are constantly adding new features and evolving in line with our changing requirements.

Cons

Not much, a few more options for reporting on completed session would be useful

Pros

There are two things that I like most about 360Learning. The data tracking and the question variety when creating courses. With 360Learning we are able to tag skills to each course and track areas where our employees need most improvement.

Cons

There are a couple areas where I wish the platform was more intuitive. There seem to be a couple bugs occasionally with the Program Sessions but the new Paths feature is solving those.

Alternatives Considered

Lessonly and Litmos

Reasons for Switching to 360Learning

Price and features

Pros

Being present throughout the country, we needed to simplify our learning channels.
Our partners and employees were wasting too much time to go up to Paris.
We also had difficulty delivering and sharing information quickly across the network.
Meeting and signing the partnership with 360Learning was a natural step for us.

Cons

From the conception phase of our vast project including 1300 stores and 7000 employees, 360Learning team was totally involved.
Many meetings were essential to define requirements, technical specificities and determine relevant stakeholders : it really went very well.
Theirs advices were always relevant, and they were there at every key stage.