PayEm Reviews

Pros

The robust purchase approval flow made our life easy. We can now receive requests from remote employees according to the company budget, manage all company vendor budgeting, and have a clear picture of all the money we manage, down to each and every transaction.

I have visibility of all the money coming out of the company at the supplier level making it easy to manage the budget.

Cons

There’s nothing to dislike. PayEm is a great value-add for customers.

Pros

The UI is very clear and intuitive. The way it allows you to play with CC based on your needs

Cons

There are a lot of small stuff to implement that might create a better experience - i had a review call with our CS rep.

Alternatives Considered

Reasons for Switching to PayEm

Pros

It's very easy to use, you can allocate each employee with its own credit card and monitor purchases / approval process.

Cons

Some suppliers are not accepting PayEm cards, which makes it difficult to rely on this service as the main solution.

Pros

I like the solution's efficiency: it allows the finance team to understand the owner and nature of each expense.

In addition, PayEm offers control: over the approved budget, real-time spend, the ability to block a charge in case of deviation from the budget on the spot (and not in retrospect), prevents cases of card breaches and unfamiliar charges, and allows users to attach the invoice/receipt themselves.

Cons

Not every business works with an American credit card - but PayEm is working to change this.
Also, the user experience can be improved, with slight changes that will make a big difference.

Pros

I like the interface the most. The dashboard is simple, and the UI is clear. When we asked everyone who uses PayEm, they all said that the interface is easy and accessible. The finance team doesn’t have to waste time explaining anything; it’s easy to connect to the system and submit requests. On the main dashboard, I see the essential data that centralizes important data like balance, spend amount view for different categories, all pending and rejected requests. It helps me set priorities and handle tasks because I see both on the macro and micro levels.

Cons

On occasion, if I was unsure how to do something, all I need to do is talk to Customer Support, and they always help.

Alternatives Considered

Pros

There are many Saas spend management and business credit cards solutions, but PayEm truly stands out. They have an excellent customer success team, making them true partners and not just service providers. PayEm worked with us from day one to ensure everything is always running smoothly and cares about our business.

The platform UX is very easy to work with and understand. When I look at the numbers, I see the situation and what actions need to be taken. For example, I am in control using a vendor credit card because I can see every transaction, and I can know in real-time if I need to increase the budget or pay another way. PayEm's solution helps control our budget as well as our projection plan. The software helps me plan my budget for next year and understand how we plan monthly and annually. The main thing is the dialogue we have with CS, where we get feedback and get suggestions about the future and even increase the framework according to how we use it.

Cons

There’s nothing I dislike. Hope to see more products and features to use

Pros

We have complete control and visibility of our expenses before and while spending
Reconciliation is done effortlessly
In the past, If a problem arose, we didn’t know who the procurement owner was. At present, due to the approval mechanism flow, this problem is solved.

Cons

I don't see any downsides yet. I will try to update my review if I will find something

Alternatives Considered

Reasons for Choosing PayEm

Reasons for Switching to PayEm

Pros

PayEm enables the end user to easily pay with a flexible payment solution, and more importantly there is a [SENSITIVE CONTENT] for each transaction enabling a full transparency to the finance team.

Cons

nothing so far, every issue got the fully addressed by the PayEm team.

Alternatives Considered

Reasons for Choosing PayEm

Reasons for Switching to PayEm

Pros

It takes a few minutes to approve funds and get a virtual card. It helps us work faster and still keep track of all expenses. We can pay for SaaS subscriptions and keep tracking changes. Every card can be set with a limit and can be changed per request.

Cons

In general, I don't like collecting receipts. Now it is easier. I can send the receipts via email and it automatically syncs with the right account.

Pros

An awesome platform that automates the full request-to-pay cycle, including all the bookkeeping aspects with internal controls.

Cons

Well, they are a promising company with a great team and product. So far, everything is perfect!

Pros

PayEm offers complete control and visibility over all company expenses. Our finance team can work efficiently, quickly with real-time control.

Cons

Nothing so far. I didn't experience problems.

Pros

PayEm makes things simple for us. From approvals to staying on top of transactions. We can quickly issue cards and everyone has been truly happy with this platform- from employees to the finance team.

The interface is simple and intuitive, making it an ideal solution

Cons

The approvals aren’t as granular as I would like, but I know it’s being updated soon.

Pros

PayEm’s solution makes it easy to manage vendor and company expenses. Everything from requests to payments to tracking invoices happens in one platform.

Cons

There is nothing to dislike in PayEm's solution.

Pros

PayEm lets us easily control our payment process by ensuring that all expenses meet our internal control process. The integration with our ERP saves us a lot of time from doing hours of manual work.

Cons

Currently, we cannot track requests from an approved card. However, what’s nice about PayEm is that I can request product changes, and they add them to their product plan.

Pros

Incredibly easy to issue cards and track spend. Automation does most of the hard work for you, finance teams just need to make approvals.

Cons

Easy onboarding, but necessary for integration.

Alternatives Considered

Pros

Easy to use. great CS team. provides simple solutions to processes

Cons

missing a few features but they're working on it

Pros

With PayEm, it’s easy to create and send virtual credit cards, for vendors and employees. PayEm offers a great NetSuite integration that reduces the time of processing payments. Brilliant customer support.

Cons

Had issues with exchange rates, but the customer support helped me to resolve it quickly.

Pros

PayEm is easy to use and very intuitive.

Cons

I couldn't find anything I disliked.

Pros

I like that as soon as I want to purchase a subscription or new technological product, I can ask for a budget via PayEm without the need for slack messages and emails to the finance team, and I get approved quickly.

Cons

Nothing so far, when I had issues I spoke to the PayEm team and they helped me out

Pros

In the past, I tracked everything via excel sheets. This included lots of vendors, lots of receipts, and lots of clutter. I had to understand the type of expense requested and who requested it, which takes a lot of time. PayEm changed all that. It has allowed us to quickly create a clearance process for each expense and take away the burden of all that manual work.

Cons

Nothing so far. I would add a feature to have approval process after payment

Pros

PayEm makes the process of requesting funds for a product easy.

The platform's security measures assure me for products where you pay by rate and not by subscription. We saved ourselves a couple of times from huge expenses. And it makes it easy to remember what I am paying for; I use lots of services, some of which I rarely use, so PayEm also reminds me of payment time. So nothing lapses.

Cons

Actually not a lot. My main issue is the two-factor authentication, but I understand that it's for security purposes.

Pros

The ability to separate each of my main payments into different cards. PayEm’s platform helps me work much more efficiently. Especially since now every employee can be responsible for the specific services they need using an employee card.

Cons

Receipts are always an issue for me. But with PayEm I can send a few receipts via email and I don't need to upload them 1 by 1.

Pros

PayEm's platform offers total expense control incurred on credit cards. The system is very flexible and user-friendly. You can easily generate a virtual card for a specific purpose and start using it right away, then easily attach receipts to the transaction. Saves so much time.

Cons

It is not possible to create an ILS currency credit card.

Pros

What I like best about PayEm is how easy it is for employees to request and receive funds for their on-going purchases and expenses of all kinds and how easy it is for them to upload receipts, either by taking a picture of a physical receipt and uploading via the app, desktop platform, or replying to an email reminder.

Cons

We have been using PayEm for about a year now and haven't seen any significant cons.

Pros

Easy to use and understand friendly software has all the details I need to understand who made the use

Cons

That Payem credit cards do not work for all vendors and stores