iSpring Learn Reviews

4.7
Overall rating
Reviews

4.7
Overall rating
Reviews
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User Reviews Overview

About iSpring Learn

iSpring Learn is an award-winning learning management system. With iSpring, you can quickly launch online training in your company. Just upload eLearning content you already have or create it from scratch using a built-in editor...

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Feature ratings

Value for Money
4.5
Functionality
4.3
Ease of Use
4.6
Customer Support
4.8

Browse iSpring Learn Reviews

152 of 152 reviews
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Tracey
Tracey
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 30/10/2023

Fantastic product

Pros

It does everything I would want it to and more.

Cons

The only downside is the cost in my opinion.

Verified Reviewer
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 05/11/2024

Looks good while doing things well.

I've really enjoyed using iSpring Learn. It is easier to learn that other LMS systems and can be pretty effective right out of the box.

Pros

iSpring Learn is a clean and easy to use LMS for small businesses to execute internal training strategies

Cons

It does not offer a ton of customization of in depth features, but allows us to get the job donw

Alternatives Considered

Moodle and Docebo

Reasons for Switching to iSpring Learn

iSpring was a very competitive option and we liked how simple it appeared to use.
Verified Reviewer
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Functionality
2
Ease of Use
4
Customer Support
5

3
Reviewed on 25/03/2019

Good for a single company (in-house) use but poor for managing client or partner training

Pros

Ability to have multiple Learning Paths that collate separate courses, and to track users' progress through those Learning Paths.

Cons

New functionality has only been added piecemeal, presumably where a client has paid for a new feature to match their specific requirements. The new functions then aren't applied across the whole system (since the client didn't pay for that work). The result is a "swiss cheese" of a product, with huge holes.

For example, the API doesn't allow you to retrieve attributes that were added in new functionality. The API itself allows you to set and retrieve (limited parts of) individual records, but doesn't let you get access to reports programatically.

SSO is all-or-nothing - you have to have the same SSO for all Organizations, which sucks if you're using the same course material in-house as well as externally. And SSO doesn't support the latest standards. Discussion forums are similarly only open to all and can't be limited to Organizations. Presumably both SSO and Discussions were added before some client paid for multiple Organizations to be added.

On top of all that, iSpring is actually more expensive than other better multi-org solutions such as TalentLMS.

Top iSpring Learn Alternatives

Aleksandra
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 16/08/2024

First year subscription with iSpring Learn

The overall experience from administering and using the platform is very positive. It's very comprehensive, user-friendly and intuitive.

Pros

Very intuitive and user-friendly platform that makes creating, organizing and tracking of educational content very easy.
Big plus is that learners can access training materials anytime, anywhere, allowing for self-paced learning that fits individual schedules.
Great customer support. Fast and attentive response to all opened cases.

Cons

Offered integration with BambooHR does not work as expected which lead to manual user import and harder user management.
Although the customer support is great, it would be very helpful to have deeper engagement during the implementation phase through clear implementation plan.

Alternatives Considered

Absorb LMS, Moodle, Adobe Learning Manager and Chamilo

Reasons for Switching to iSpring Learn

iSpring had all the desired functionalities for reasonable price combined with great attention and customer support during the negotiation phase.
Alex
  • Industry: Leisure, Travel & Tourism
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/10/2024

Easy to use for smaller organisations

I would recommend iSpring without hesitation. We looked at a number of possible options and glad we went for iSpring.

Pros

Very easy to use package, particularly where you don't have a dedicated learning and management team. Our users are from member companies across the world and they have found access and design easy to handle. From a support side, the team at iSpring are quick and explain things without being too technical. Great when you don't have a dedicated team.

Cons

There are so many things that can be done it is easy to fall into the trap of trying to over complicate things.

Alternatives Considered

Adobe Illustrator

Reasons for Switching to iSpring Learn

Clean and easy design which was tested by potential users.
Ithuris
  • Industry: Oil & Energy
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 14/10/2024

Training Lead - HSSE

iSpring is a full-fledged e-learning solutions. We are very much satisfied.

Pros

iSpring allow us to prepare the Course module directly from the PowerPoint and it has attractive slide themes which are very useful and enable us to prepare courses easily

Cons

The customization options for interactions and playback can be improved with more options.

Landa
  • Industry: Consumer Electronics
  • Company size: 10,000+ Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/06/2024

Great product and excellent customer service

Overall, I have been very pleased with iSpring Learn. The employees and customer support have been responsive and incredibly helpful. I love that I can Google a question and generally can find the answer within seconds. The design technology keeps getting better and better. Thanks to all of the staff for making this a great experience!

Pros

I am new to my role and to iSpring, and I have found their online resources, customer support, and training webinars to be exceptional! I have been able to get all of my questions answered and have easily self-taught myself how to use the different programs that come with the iSpring Max subscription. I especially like the ease of adding voiceovers and narration to our training content for accessibility.

Cons

Our learning paths are set up in a way that I often need to add a single course to multiples folders for learners to find and self enroll. Perhaps there is a way, but I'm not sure how. I have to upload the course separately to each folder for self enrollment. I wish I could select multiple ones at once. I also am hoping for narration capabilities with the microlearning iSpring Cloud/Page services in the near future.

Karin
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 28/08/2024

Very happy with this solution

Overall it is a intuitive and user friendly software to develop an e-learning platform. But when you don't know how to do something, you can't guess it. Fortunately, people at ISpring are easy to contact and fast to get back to you. Which is a relief because developing courses is already a huge workload. ISpring makes it not overly complicated to make them available to learners.

Pros

Support during implementation, customer service available and responsive, the fact that we start with a power point document.

Cons

The rest of the software and project is blocked when I'm working on an interaction or quiz (which opens in a separate window). Sometimes also, the interaction crashes, and instead of just closing the software, the integration was completely removed from the project, even in the source files.

Garlasco
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/04/2024

Useful Online Learning Platform

iSpring Learn is a tentative approach that makes learning and training materials suitable.

Pros

iSpring Learn has made the tracking of the course suitable and there is an excellent online training.

Cons

iSpring Learn has created a swift learning option, which is flawless.

Fatture
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/03/2024

Authentic Approach for Learning

The program has made all the learning suitable and is done online without challenges.

Pros

The online database from the program helps in offering learning.

Cons

The conventional assistance in matters online training is something that the developer has issued.

Sean
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/09/2023

Excellent

Pros

The product is very good, certainly the best LMS I have used in the past decade. I wanted to give a particular mention to [sensitive content hidden] who has been an outstanding customer success lead throughout the process and made deployment an easy process. I have dealt with several LMS systems in the past and iSpring has by far been the best to deal with both from a product and customer service perspective.

Cons

At times the tracking of courses can be challenging - particularly when it comes to a mixture of ILT and online courses. Perhaps this is my understanding limitations but clarity on this would be fantastic.

Jihun
  • Industry: Aviation & Aerospace
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 28/12/2022

Very good customer service

Until now, I feel great system to help my job as a flight crew training team manager. Especially, if some problem encountered, agents show up a moment later like Superman-hero.Thank you very much, customer service team!!

Pros

Easy to create online course as needed in flight crew training.

Cons

I guess we can use more of interactions or role-play.

Response from iSpring Solutions

Hi Jihun, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it tons. Our tech support team always puts clients first - it's amazing that you had a positive experience! We also hold weekly webinar series where we share iSpring tips and tricks and help easily get started with eLearning: https://www.ispringsolutions.com/webinars Maybe this information can help you use our authoring tool for more cases :)

Replied 13/01/2023
Mike
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/08/2017

I have been using iSpring products (iSpring Suite and iSpring Learn for about 7 years.

Pros

Reasonable/fair billing
No limit for on-line content
I found this amazing when I first started using iSpring Learn in 2010. There seems to be no limit to how much content can be uploaded to iSpring Learn servers. I currently have about 10gb in the system. Other learning management systems I have used charged by the megabyte combined with number of students
Great up-time track record
It goes without saying that students must have consistent access to the eLearning system. I know of only two times during my seven years with iSpring when the system went down.
Single source for authoring (iSpring Suite) and LMS (iSpring Learn)
Completed PowerPoint presentations and QuizMaker tests can be seamlessly converted and uploaded to iSpring Learn
Unique method of classifying/managing/categorizing users in iSpring Learn
This feature is extremely important to us. The majority of our users are taking courses from career centers, community colleges, universities, and companies. As such, we do not actually facilitate classes for many of the students using our materials. With iSpring Learn, I set up an Organization for each company and school and then set up a user from the school who will act as the instructor/facilitator for the class. This person will receive all correspondences (questions, test results, assignments)

Cons

eCommerce is limited. iSpring's definition of a "Course" is just about any content item (presentation, reading material, test, assignment, etc.). My "courses" typically have 10 modules and as many as 28 lessons. Each lesson contains about 5 content items. For eCommerce, it would be better to provide access to a full course (by my definition), instead of a single content item.

Response from iSpring Solutions

Hi, Mike! Thanks A LOT for leaving such a detailed review here on Capterra. We are sure it will be useful to anyone who is looking for an LMS solution!
As per your feature requests, I will be more than happy to forward them to our Product Development team. Keep up the great work! :)

Replied 09/08/2017
David
  • Industry: Security & Investigations
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 07/12/2020

Easy to use!

This is my first in-depth experience with an LMS and I am very satisfied. The customer service response is amazing and is very critical to me. Very often, I need a solution right away and the tech support have been very creative when helping find a solution.

Pros

I love the simple interface. Has all the features I need without the confusion.

Cons

The reports generated do not have a company logo and does not look very professional without it. Signature capture on the app and displaying that on the reports would also help with authenticity.

Response from iSpring Solutions

Hi David,
Thanks a lot for sharing your thoughts about iSpring products and service. We very much appreciate it.
It's great to hear that you are happy with iSpring solution. Hope it keeps serving you well :)
As per your Cons, could you please send the details to [email protected]? One of our specialists will be more than happy to look into your case.

Replied 14/01/2021
Jill
  • Industry: Health, Wellness & Fitness
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/03/2018

Wow. Great LMS with OUTSTANDING support.

An on-line class that works!! Thank you for a great product and the most outstanding IT support team you could ask for. Three cheers for I Spring Suite/I Spring Learn!

Pros

It is hard to know where to begin. After experiencing a frustrating year for myself and my learners with another popular LMS, I am celebrating the move to I Spring Learn. The IT support is hands down-beyond outstanding. I am NOT a designer or IT professional but a Registered Nurse by trade and reached out for help a number of times as I developed and placed over 40 hours of content in a learning path. They have your back. Patient, fast, expert help and not just while you are testing as a potential new customer. They stay at your side through it all. After a year of incredible frustration with learning content not "completing" for learners; and no answers from the previous LMS, I Spring Learn saved the day. I love how easy it is to publish professional training materials right to the LMS and how learners can proceed through content problem free. The settings are easy to navigate for both the administrator and the student; the tutorials are plentiful, concise and well done and the gamification feature adds to the fun.
Thank you I Spring for your great products. It is just so easy to succeed with I Spring!

Cons

I have to reach for this....but if I could improve it; I would add the ability to put a picture in the background of my sign in page to spice things up a bit.

Response from iSpring Solutions

Thank you greatly for your positive feedback about iSpring Learn LMS and iSpring support team. We are sure that your review will be helpful to anyone looking for an e-Learning solution here on Capterra.
As per your feature request, could you please send it directly to [email protected]?
Thank you and keep up the great work! :)

Replied 06/04/2018
F
  • Industry: Management Consulting
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/07/2016

Reviewed and evaluated over 20 LMS products, iSpring Learn came on top of them all

My client - a very large training provider - hired me to research, review, and evaluate eLearning solutions for a country-wide multi-organization deployment. I reviewed over 20 LMS products including Adobe Captivate Prime, Docebo, LearnUpon, UpsideLMS, and selected the best 5 products for a comprehensive evaluation. iSpring Learn made it to the top 5 list. After spending a few days using all functions and features of each product I ranked each one based on its pros and cons and iSpring Learn was hands down the best LMS solution on the market today. I found its user interface straight forward and clean - no nested menus to get lost in. The user management component of iSpring Learn supports any size deployment from a handful of users to several tens of thousands in one central location. You can group users by organization so you can service multiple companies with one iteration. Course material is very versatile as it supports just about any format to be uploaded directly and you can have a course ready in seconds. The best part of iSpring Learn is its extensive Business Intelligence reporting capabilities. This is one aspect that sets it apart from its competitors.
During my evaluation of iSpring Learn I had a few technical questions and I used the chat feature on the website to ask them. To my amazement my questions were answered accurately within literally seconds not minutes of me typing them. The support staff are obviously very knowledgeable and responsive. No other company answered my questions that fast. I was so impressed with the technical support of iSpring that I felt compelled to write their CEO a thank you email.
I was supposed to recommend 3 LMS solutions to my client for them to choose from but after being amazed with iSpring Learn's power, versatility and simplicity I only recommended iSpring Learn and demonstrated it to my client who was sold on it immediately.

Pros

Extensive reporting, user management, user interface, dashboard design

Cons

None!

Response from iSpring Solutions

Hi,
Thank you for sharing your wonderful story :) We are glad to hear that you are satisfied with iSpring Learn LMS and we hope it keeps serving you and your clients very well!
Keep up the great work!

Replied 13/07/2016
Svetlana
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
5
Customer Support
5

5
Reviewed on 12/05/2016

iSpring LMS + iSpring Suite = Easy e-learning

We use iSpring to train our employees and customers.
When choosing a tool, we wanted to find a cloud solution which would meet several criteria: ease of use for both users and administrators, the capability of publishing courses right from the authoring tool, and a wide range of detailed reports.
After implementing iSpring LMS, we have managed to attract more customers, reduce travel expenses, and create a well-organized knowledge base. It allowed us to concentrate on training practical skills when teaching offline rather than focusing on theory.
Unlike other authoring tools, iSpring features a significant advantage: it doesn't require any technical skills or extra training to start working with it, as it integrates into the PowerPoint environment right away.
iSpring Learn lets you swiftly deploy corporate training with no need to spend days on learning the ropes and setting everything up. In particular, we found it very convenient and easy to brand the learning portal with our corporate colors in accordance with our brand book.
As for the new features of iSpring Learn, we would like to highlight a couple we loved best:
- The capability to create learning paths by combining courses into a curriculum
- Holding webinars right in the iSpring Learn environment
- Being charged only for active users of the system
In the authoring tool, we really love the PPT to MP4 conversion and the capability of automatic course publishing to YouTube. It is also very convenient to create dialogue simulations. We are looking forward to trying out new features like recording voice-overs for the dialogues, and creating audio questions and audio notifications in quizzes. We think those features are really helpful for course creators.
We always recommend iSpring tools to those who are seeking to deploy e-Learning or corporate training.
What we would love to see in one of the upcoming iSpring Learn updates is gamification elements and the capability to recreate the corporate structure inside the LMS.

Response from iSpring Solutions

Hello, Svetlana!
Thank you so much for your detailed feedback. We are glad to hear that iSpring became a part of your daily e-Learning activity. It's also great to know that you liked the new features added to iSpring Learn recently. As per your feature requests, I will forward them to our Product Development team.
Keep up the great work!

Replied 13/05/2016
Belinda
  • Industry: Program Development
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 28/10/2020

iSpring surely lives up to its name!

iSpringLearn made it possible for me to attain a vision for developing a personal development for a target population. It was so inspiring for me. My users had been complimenting how the program had benefited them.

Pros

The appearance of iSpring web portal is very appealing (warm and cheerful). I love how it presents the images and colors. Creating a course content is not difficult.

Cons

I struggle with the use of authoring tool, especially for develop quizzes, even after watching the tutorial video several times. (I know I still have to learn.)

Response from iSpring Solutions

Hello Belinda,
Thanks a lot for reviewing iSpring here on Capterra - we appreciate it greatly!
Hope you enjoy this exciting journey of content creation with iSpring. Can't wait to hear how you like working in iSpring after some time of using it :)
If you have any questions, please reach out to our Support team at [email protected] OR our Community Manager Polina at [email protected]. Somebody will come to the rescue :)

Replied 22/12/2020
Kate
  • Industry: Banking
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 02/03/2020

Easy to use

My overall experience has been very positive. The process of uploading and assigning training is very simple, and gathering reports is even better now with the recent upgrades.

Pros

This LMS is so easy to use. Uploading training and deploying to employees is a seamless process. The reports have recently been updated to provide additional detail about learners' course completion.

Cons

There is nothing I do not like about this software.

Response from iSpring Solutions

Hi Kate,
Thanks a lot for your kind words about iSpring! We appreciate it tons! Hope iSpring keeps serving you well :)

Replied 11/03/2020
João
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 06/02/2020

iSpring Learn | Improving Worker's Quality Greatly

iSpring Learn has been one of my best experiences with services of this type and everything included in here is the best possible experience that you can have if you are in the market for making your company better, and we all know that everyone is in that market.

Pros

iSpring Learn is great to get new employees or even old ones to learn the nuances of any business offering tools that can allow you to use customized courses and immense forms of training, from the sales and communication department to working with new products and tools. It's truly a great service if you are in need of something that allows you to improve your worker's knowledge and ability to perform a better job.

Cons

Nothing to dislike here, training is easy and intuitive and it's presented in a clean and methodical way that you are always in reach of the information and data you need.

Response from iSpring Solutions

Hello Jo?o,
THANK YOU so much for your kind words about iSpring products and service and for posting such a detailed review of iSpring here on Capterra!
if you have any questions, don't hesitate to send them to [email protected]. One of our specialist will be more than happy to address them!
Hope iSpring keeps serving you well! :)

Replied 09/03/2020
Vincent
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 04/12/2019

Great Customer support

Pros

The support departement really takes their time to help you.

Cons

They really try to push you to their newer versions.

Response from iSpring Solutions

Hello Vincent,
Thank you so much for sharing your feedback about iSpring here on Capterra. We very much appreciate it :) Hope it keeps serving you well!
As per your "Cons", you are more than welcome to use the version of iSpring that you have, however in this case we can't guarantee that the output files will be compatible with the latest version of Windows, MS Office and browsers. That's why we highly recommend using the latest one. Hope that helps!

Replied 05/12/2019
Verified Reviewer
  • Used for 6-12 months
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
4
Customer Support
4

4
Reviewed on 30/07/2018

Very Good, intuitive navigation between modules,

Learning about LMS systems, how to manage training for employees.

Pros

1) Intuitive file manager for courses and learning paths.

2) Learning paths are a nice way to outline curriculum,

Cons

1) Still struggling to use the software to access progress for "Instructor Led training", for example we are a manufacturing company, and have many employees that have to learn to operate machinery/equipment/processes "On the Floor" due to lack online training materials. We can work towards "creating training material for online consumption", but it does take time and resources to develop these. In the mean time, it would be great to use iSpring Learn LMS to manage the "learning path" of these "On the Floor" Instructor lead courses, and as importantly the instructor/trainer's assessment of the employees training in those courses. If I could figure out how to manage this I would give your product 5 Stars!! Maybe the capability is there, and I have not figured out yet how to use it.

Response from iSpring Solutions

Hi and thanks a lot for posting your feedback about iSpring here on Capterra.
As per your question, could you please forward it to [email protected]? One of our specialists will be happy to assist you!

Replied 02/08/2018
Peter
  • Industry: Logistics & Supply Chain
  • Company size: 10,000+ Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 11/04/2022

iSpring LMS! Easy to Use and Administrate.

So far so good. I learned the system in less than two weeks. I have been adding users and content steadily for the past three months.

Pros

Ease of use. Adding content in a hierarchical manner so it makes sense to the administrator and the users.
The support team is very quick to respond and answers questions in a very timely manner.

Cons

At this point it would not be fair for me to comment on "Cons" because I have not leverage all features available to me. Perhaps at a later time I would have some comments.

Guy
  • Industry: Building Materials
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/10/2022

Excellent Learning development Platform

Excellent product and outstanding customer service!

Pros

Easy to learn and use. Tons of features, enables us to deploy courses in multiple channels.

Cons

We have no complaints about this software

Response from iSpring Solutions

Hi, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it tons. It's great to hear that you are happy with the iSpring solution. Hope it keeps serving you well :)

Replied 18/11/2022
Gwen
  • Industry: Environmental Services
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/05/2019

Easy to use program at the right cost!

Customer service is excellent and responsive. The help videos and tutorials walk you through new tools and tips. Overall, I highly recommend this software!

Pros

This software is reasonably priced and fits our program budget. It has an incredibly clean display that is easy for users to navigate. Many of our participants are new to online learning, so it was essential to be user friendly. We have used this software for 2 years, and have had positive experience with our participants. Additionally, it was easy as an administrator to learn and create an interactive course. We have been very happy with our investment and look forward to developing more courses on iSpring.

Cons

The reports that are produced are excellent and typically share the information we want. But since the reports are auto-generated, sometimes it lacks some flexibility in what I am looking for. I have found a way around it, but I do sometimes wish there was a bit more ability to adapt the reports.

Response from iSpring Solutions

Hello Gwen,
Thank you tons for sharing your positive experience on working with iSpring with the Capterra audience.
We are pretty sure it will be useful to anyone looking for a solution for eLearning :)
Keep up the great work!

Replied 04/06/2019
152 reviews