CEIPAL ATS Reviews

Pros

- Inexpensive compared to other ATS tools in the market
- Excellent Customer Service
- Easy to use
- Job Boards (Dice, CareerBuilder, Monster) and VMS Integration (FieldGlass)
- Meeting our requirements through continous expansion

Cons

Certainly needs a lot of improvement, which I believe they are working on.

Pros

CEIPAL has many promising features but the best one according to me is the feature of adding the notes and tracking all the submissions under the job. Notes really helped my teammates coordinate and understand the needs of a candidate before and after reaching them.

Cons

CEIPAL can do better to improve its employee management database. Sometimes it takes time to load and sometimes it shows some error.

Pros

There are a lot of filter options the user dashboard, and the cards are somewhat customizable. The most useful feature is it's ability to integrate sourcing sites like Dice, Monster and CareerBuilder directly into Ceipal's platform. Does a decent job of populating work authorization statuses for candidates (mostly due to its integration with Dice).

Cons

Where to begin...this is the most convoluted platform I have ever seen, no exaggeration. There is no way any team, no matter the size, could possibly utilize every piece of Ceipal, which is true of a lot of ATS, but this one is overwhelming to the nth degree. Parsing a resume takes a long time to load because the data entry page has about 150 blanks you can fill in (obviously not all are required, but it is a LOT to sift through regardless). You cannot reassign ownership of old candidates at the user level, must be done by an admin. Email tracking is spotty at best, at least with Gmail. Mobile app does not work at all, I have not once been able to successfully log into it (keeps telling me wrong password, and I know it isn't), and there isn't a responsive version of the system you can access on a mobile device's browser. I'm just going to stop there.

Pros

Dashboards and ease of access. The system can be customizable as per the requirement and very easily. The resume search feature is a lifesaver and saves the work of uploading the resumes manually. Power BI helps to get the required reports in the format/diagram we want. The system is very fast compared to other ATS when it comes to resume search. It loads the search results in less than a minute, even if the system fetches 10000's of resumes and the support team is very responsive and helpfull.

Cons

The system is loaded with tons of features and it is difficult to access all of them at once sometimes we lose the best of the features in the mix. Rather than focusing on developing new features, the development team should work on improving the current. Monster integration is a serious issue right now, if we look at the integration the system is integrated with the OLD API. The team should work on timely integrations.

Alternatives Considered

Zoho Recruit, Bullhorn ATS & CRM and

Reasons for Choosing CEIPAL ATS

Because the OLD ATS lacked the functions such as integration, Reporting, customizations and many more.

Switched From

JobDiva

Reasons for Switching to CEIPAL ATS

Pricing, features, and Integrations.

Pros

It lets us keep track of every single thing we can think of. It can be used as a CRM HR management tool. It helps you onboarding process and makes the whole process easier

Cons

There are minor bugs in the integrated search of ceipal. Sometimes does not fetch the proper results

Pros

Its very easy to use and this app is very much integrated with other job boards.Like we have monster,dice,career builder ,techVets and intergrated dashboards.

Cons

Nothing so far,everything is going good till now.

Pros

.User friendly software
. Efficient and time saving tool
. Huge amount of information present in an organised way

Cons

Sometimes the ATS is less responsive but it might be due to the internet connectivity issues.

Pros

Ceipal is all about ease of searching or restricting the number of views of paid portals, it all seems to be in perfect sync with great features. Addition of vendor list and using them for mass mailing was never that easy. You don't even need to undergo a training programme to use it thoroughly. With such great UI features, anyone can easily understand every detailing of Ceipal.

Cons

The only restriction or difficulty I found out was when I tried to use e-mail merge.
Let me elaborate this - Whenever I am trying to use this feature it only includes the profiles who are already there in the internal database, it doesn't allow you to send the e-mail to portal candidates as well in bulk which I believe should be included.

Pros

Easy to Operate, Light and friendly User interface

Cons

Less filters available and lagging some time

Pros

It's fast and they provide multiple features. Hence, once you use it you will get addicted to it.

Cons

There is nothing I didn't like about Ceipal. It's going good.

Pros

The overall functionality is great - quite user friendly and great use of visuals. Of the 5 software products we reviewed in our selection process they had the most nimble product.
Sales process was amazing, however the challenges begin when you are handed over to their onboarding.

Cons

The integration/migration has been a disaster along with the Onboarding process which I describe as a "Voyage of Discovery". The Onboarding is conducted from India and they work in a large open-plan office with incredible noise distractions which makes it impossible to properly hear or understand. Also they need to take more time to understand their clients and tailor any onboarding training to their specific needs.
On a positive note they seem to recognise this is a problem and say they will be hiring new US based Onboarding specialists which is critical if they want to grow in this market.

Alternatives Considered

PCRecruiter

Reasons for Choosing CEIPAL ATS

Found the product to be sluggish with tons of tabs - very slow, also level of customer service dropped since they were acquired by Bullhorn. Very rigid product - Ceipal is much more flexible & can be more tailored for a small business.

Reasons for Switching to CEIPAL ATS

Superior sales presentation - great follow up. Product appeared to be more flexible and could be tailored to a smaller business. Cost was not an initial consideration but was impressed that of the 5 we shortlisted they were the best value.

Pros

Easy to use, lot of functionality, excellent customer support.

Cons

Nothing was difficult to use. When we started with them 5 years back, they did not have full integration with some jobboards. However in the recent 3-4 r years they have done an amazing job at integrating with all major jobboards both for job posting and resume migration.

Alternatives Considered

Bullhorn ATS & CRM

Reasons for Choosing CEIPAL ATS

Used Resumate from 2010 to 2015, Resumate did not offer the cloud based software we were looking for and did not have functionalities for resume migration and job broadcast.

Switched From

RESUMate

Reasons for Switching to CEIPAL ATS

Bullhorn was very expensive and difficult to setup

Pros

Cost is cheaper then the alternative product and all most all the features are available in ceipal to make your hiring is easy.

Cons

Cost is cheaper then the alternative product and all most all the features are available in ceipal to make your hiring is easy.

Alternatives Considered

JobDiva

Reasons for Choosing CEIPAL ATS

Cost is cheaper then the alternative product and all most all the features are available in ceipal to make your hiring is easy.

Switched From

JobDiva

Reasons for Switching to CEIPAL ATS

Cost is cheaper then the alternative product and all most all the features are available in ceipal to make your hiring is easy.

Pros

I really can't do much self service, or I don't know-how. That being said, their LIVE support is so fast/responsive that I don't miss having self support. I can't say this enough. I spent 40+ hours with our onboarding support rep ([SENSITIVE CONTENT HIDDEN] is the best!) before he turned me over to my regular support rep. Often times same day response and great great great support. My regular support rep, [SENSITIVE CONTENT HIDDEN], is also on point. I initially had my doubts having an indian software company as my ATS of choice, but really, they have crushed it. Strong communication skills, rapid response, and incredible value. Can't say it enough.

So, yeah. I don't miss/need the self service portal.

Since this for overall feedback, it's important to know that this is a BIG piece of software in terms of functionality. EVERYTHING is unlocked so you have to go from knowing zero about it, to having (literally) the whole solution at your fingertips. It's a lot to learn/handle. I love it.

Cons

Some of it feels a bit clunky, there are some grammatical/syntax errors or awkwardness in how they word things. But that's maybe .1% of the overall solution.

Alternatives Considered

Zoho Recruit, PCRecruiter and Avionté

Reasons for Switching to CEIPAL ATS

Price and functionality. And then the promise of unlimited tech support

Pros

Customisation options and customer support.

Cons

Some areas of navigation are not intuitive. For example, customer support walked me through how to turn off a required text field on a screen, but now that I want to do the same thing on another screen, I cannot find the same area in which to make the change, so will have to speak to them again. I'm sure at some point I'll get through the learning curve and have a good grasp on everything, it's just a bit slow right now.

Pros

Pros:Customisation options and customer support.
Customization options and customer support.
Customization options and customer support.
1. Job Posting 2. Short listing of Resume as per Requirement applied

Cons:It is up to mark.
So far there are no Cons about this software. I really enjoy using it and its awesome. Will update when i find any.
Certain features can't be generalized, should be feasible as every individual business has their own fashion to run that.
The Views have a limit of 100 resumes on one page. If it can be extended to 100-500, it will be great to send bulk emails.

Cons

This tool is the place where we can able to same lot of internal data base they have a beautiful support and they reach to the client expectations, best tool to mass mail.We have been using this tool Talenthire by CEIPAL and this certainly helps us in tracking each of the client

Pros

Its a 360 degree solutions for Recruitment, all round performance in terms of Bench marketing, Strategic recruitment and Head hunting.

Most amazing part is API integration of Job Portals and job postings, more easier, just one click and your job is on air.

Cons

In applicant search section, in advanced search, sometimes its taking time to fetch the results (this is in internal database search) and the result which we are getting some times its not accurate enough in terms of skill sets.

In case if we are searching resumes on dice through ceipal, then from the search result page we can not open resumes in new tabs, there is an option for that we that is not much convenient.

While Migrating any resume into our internal database from dice or monster, it take bit more time, if that can be reduce that will be much better.

Pros

We have been using this tool Talenthire by CEIPAL and this certainly helps us in tracking each of the client positions/requirements .
Product is well integrated with all major job boards. Jobs can be easily posted from CEIPAL to multiple jobs boards with one click. All the resume responses in multiple job board job postings flow directly into CEIPAL Master job posting. Candidates can be tracked in CEIPAL Master job posting either as Submitted candidate or as a pipeline candidate.
Quick and Easy report generation , Multiple user application. 24/7 customer support. Easy access to all level of employees make it more efficient and secured data management.

Cons

I didn't fine any cons in this product because they reach to the client expectations and also take requirements and develop the product.

Pros

Ceipal's Integrated Search has made things easier for me because I now have access to all of the job sites I use, and recruitment has been a breeze since I started using it. Working has been an amazing experience.

Cons

Backend issues with CEIPAL, such as difficulty opening resumes and errors while moving resumes, are considerable. I experienced this a few days ago, and there is occasionally a lag when loading resumes.

Pros

The interface of the product is very good, viewing resumes is very easy, searching for candidates is very easy. Putting notes on the candidates and doing submission be it internal or external client submissions is also very easy.

Cons

Doing placement activity is a bit hectic with so many details to fill, sometime parsing resumes from job boards slows it down, sometimes the ATS hangs for few minutes.

Pros

I have used several ATS in my 9+ Years of the Recruitment journey. We found Ceipal is a combination of all ATS with advanced features. It's very easy to use & TONS of functionality, The great part is the admin user has all rights to customize according to their need. Few things I mostly like- Customer support, Customized options, good GUI, Reporting, Pricing and many more features which makes it a different product.

Cons

Don't have a Referal program. OR Outsourcing your sales process.

Alternatives Considered

Bullhorn ATS & CRM

Reasons for Switching to CEIPAL ATS

We like the product functionality after Demo.

Pros

I love that ceipal has the most user friendly front end which allows any new user to explore and understand the software with. I am in love with the AI of this product as it is compiled properly and it helps reduce a lot of manual work by automating half of the processes for example mail merging, data analysis, etc. Overall it is a great product.

Cons

The only thing i hate about this product is that mid way through Boolean search while screening candidate profile's, rarely the ATS gets stuck midway and the operation fails, which i believe the ceipal team is working hard to resolve, it is a bit annoying sometimes as we have to reload it and once reloaded there is a saved history for the strings but it fails to accommodate few filters applied and the candidate list gets shuffled which in turn creates a confusion of which candidates i have spoken to who is left to be spoken with. Other than this small issue Ceipal is my go to ATS.

Pros

Email Merging is the best and most likeing thi

Cons

Profile Migration is the least about this tool

Pros

Everything! Transition was quick, easy and seamless. The tech team [SENSITIVE CONTENT HIDDEN] have been AMAZING TO WORK WITH

Cons

TRAINING but it was great and the best it could be.

Alternatives Considered

JobDiva, Bullhorn ATS & CRM, Mindscope, PCRecruiter, Crelate and HR Cloud

Reasons for Choosing CEIPAL ATS

I needed a better ATS vs a database format.

Switched From

HRSource

Reasons for Switching to CEIPAL ATS

Cost was huge deal to me. But the service team was wonderful. I really really like PCRecruiter!! But they do not have onboarding or integration feature. Therefore that was a deal breaker for me.

Pros

Ceipal is very user friendly and easy to use. You can use multiple job boards at a time to search for the right pool of candidates. The integration is very user friendly and can provide excellent results in a very shorter span of time.

Cons

You cannot work on multiple profiles as it slows down if we try to do multiple tasks