Foxit eSign Reviews

Pros

I like the fact that it has a follow-up option. Esign genie is a no frills software that does as it says, the use of the interface requires no extra study or training. Its simple and effective.

Cons

I dislike the user interface, when sending contracts , i.e the last stage of the deal, the interface could be better, i feel, other than that, in terms of features, i have no worries.

Pros

It was very easy to promote the use of the software within the organization as it's workflow was very similar to existing workflows that we already had in place. Implementation was quick and easy with every user signing themselves up painlessly and working within a few minutes.

Cons

It can be cumbersome if you have 2 clients (Husband and wife) who both need to know about the contract, but we only need 1 signature. We've had a few examples where we've had a contract sit for a few days because the second party didn't know that it was necessary for them to sign before the contract would come back. A group contact, that would send to multiple people, but only require a signature from one of the group could be a way to handle this.

Pros

Ease of program integration, and very intuitive.

Cons

I've only been using the program for a short time, so as a basic and recent user, I can't find anything I might like less.

Pros

You can purchase the Foxit software, so thus you can get purchase the e-sign program as well. In comparison that the other software they don't let you make purchases anymore. You can also get a subscription, and it is much more affordable and not as expensive as the competitors. It is worth the purchase.

Cons

The biggest thing is it isn't as user-friendly. I used adobe before and the program is more simplified and the icons are easy to read and very legible. It needs to have more how-to-use and easy access easy to use. It might be the difference in why people prefer using adobe or other programs over Fox-it. It isn't as user-friendly and easy to pick up as other programs are.

Pros

1. Ease of use and decision making (Dashboard, Templatization, and Workflows);
2. Exceptionally adaptable to customer needs (API);
3. Exceptionally cost-effective.

Cons

eSignGenie shall improvise the Support System by including more ways to approach them to expedite the resolutions or seek extended help for custom requirements.

Alternatives Considered

RightSignature, Docusign, Dropbox Sign, eSignly, PandaDoc and Adobe Acrobat

Reasons for Switching to Foxit eSign

1. Ease of use and decision making (Dashboard, Templatization, and Workflows); 2. Exceptionally adaptable to customer needs (API); 3. Exceptionally cost-effective.

Pros

My client has a very particular process for delivering, executing and archiving multiple forms, some of which are rather complex. Not only was it easy to recreate these forms and deliver them, but we were able to seamlessly integrate this process into my client's very specific workflow.

Cons

Sometimes the process of creating a form by overlaying form fields on an existing document can be a little tricky, especially if you're aiming for visual perfection. It can be a little touchy. But it can be accomplished with a little patience and effort. In the end, it's a LOT easier than creating secure online forms on a website!

Pros

eSign Genie has completely streamlined our documentation process and the way we obtain signatures. It has accelerated our sales process and absolutely improved our production!

Cons

There is really nothing I have found that I don't like about eSign Genie to this point.

Alternatives Considered

Docusign and PandaDoc

Reasons for Switching to Foxit eSign

eSign Genie had all of the features and services we needed at a price point that was much more affordable.

Pros

The ease of functionality as well as the quality of file retained between conversions is a grand selling point

Cons

Slightly pricy and based on monthly subscriptions. Give me a lifetime access option at least, nobody wants your incremental neoliberal wallet scraping.

Pros

- Easy to Use
- Didn't force me into a year contract like Adobe (only slightly more for month-to-month before wanting to make an annual commitment)
- Has Web Form to put agreements online
- You can set the user permission to edit fields, fill & sign, or view only
- They continually update their offering to make it better

Cons

- Users can't redline the agreements, but I was told this is being added (but Users can comment and you do receive an email)
- You can't turn off to not send the user an email when an agreement is void, but the work around is to change the user and the time frame when a message is sent (I expect this feature will be added)

Alternatives Considered

Adobe Acrobat

Reasons for Switching to Foxit eSign

It was cheaper and didn't require an annual commitment

Pros

The multiple party signature make it convenient for all parties to sign.

Cons

Really didn't find anything subordinate.

Pros

The ability to take a document and have it executed in a fast, secure & efficient manner and have it distributed to all the parties is far superior to our traditional approach. It really makes life easier in a very hectic world.

Cons

The thing I like least about the software is the OCR where you have to click each letter or symbol that the software can't read. It can be tedious

Alternatives Considered

Adobe Creative Cloud

Reasons for Choosing Foxit eSign

Foxit offers significantly more features than Adobe at a better price

Reasons for Switching to Foxit eSign

Fax it seemed more focused on what my particular needs were at a better price

Pros

For extremely basic use this product does quite well! Online chatting went well also, again, as long as you have very basic questions or problems.

Cons

Unfortunately our company needed intermediate usage and found ourselves quite frustrated frequently.
Sending out documents where more than one person, like a married couple, are using the same email address has several glitches. More than 40-50 times, out of sending over 400 documents, the second signature defaulted to the first persons name. So you got a document back with the same name signed twice. And technical support, all the times we contacted them, we're almost completely useless on this issue. Plus you had to describe exactly what went wrong every time you contacted them. It's as if they do not keep any notes. Very frustrating and no resolution. We are looking into a different signing company again.

Pros

We needed a solution that provided the ability to integrate with other web-based components via webhook. Also, the IDE for creating signature documents and templates was easier-to-use than those of the other tools we evaluated.

Cons

We needed to audit sign-ups for a research study which required that we be able to review document signatures retroactively to confirm that an individual had not already participated. Our service level agreement did not support retention of log information for document signatures any further back than 30 days, which meant we lost the ability to audit individuals who had signed up at the beginning of the study. It would be ideal to have a dedicated storage of audit data and a more full-featured user interface with which to search.

Alternatives Considered

Docusign and Adobe Acrobat

Reasons for Switching to Foxit eSign

The sales staff and pre-sales technical support was far superior to the other products we evaluated.

Pros

That it is very easy to use and you can add and edit pdf documents.

Cons

Adding signatures seems to be very cumbersome. I can never seem to find the functions to insert them

Alternatives Considered

Adobe Illustrator and Adobe Workfront

Reasons for Choosing Foxit eSign

Fox It is more cost effective and easier to use

Switched From

Adobe Illustrator

Reasons for Switching to Foxit eSign

Cost and ease of use

Pros

Features most useful:Send Docs for eSignSign contracts and complete docsPre TemplatesFiles converter

Cons

Few things where improvement might help.Multi-language capabilities.TransalationEven better pricing

Pros

user friendly set up. Clean and neat platform which is pleasing in the eye. Most functions you look for in a common esign app is available.

Cons

Most functions are not accessible unless you pay for different package. Sharing to other platforms has some issues.

Pros

It was very easy to set up the documents with prefilled information, and send the documents to multiple parties for signature. Overall it is a good platform and is offered at a decent price compared to other e-signing platforms.

Cons

One thing I would recommend is allowing a customized message to be saved and selected when sending the documents to the party for signature. I entered the same message repetitively when sending documents for signature and it was a bit annoying.

Alternatives Considered

Docusign

Reasons for Switching to Foxit eSign

Pricing

Pros

I liked how easy it was to jump in and start adding fillable fields on to our previously created forms. There wasn't much training needed and I could get the softward to do most of what we needed it to do. I also loved the audit trail so I was able to easily see where our participants were at in their process of completing and signing our applications. I was not the actual user of the software, I was the creator so I can't speak personally about the use of it. Based on feedback there were only minor issues with the software.

Cons

We updated forms with new or udpated fields pretty often but Foxit did not allow for pages to be replaced with the update versions. Because of this whenver we made changes I had to re-do all of the fillable fields for the entire application which was very time consuming and tedious. It also would have been great if the software could read the uploaded documents and add fillable fields based on what it sees so we didn't have to add fillable fields for everything every time (Adobe has this feature and it's great!)

Alternatives Considered

Docusign and Adobe Acrobat

Reasons for Switching to Foxit eSign

Biggest reason was cost for what we needed.

Pros

The software is user friendly and allows for uploading templates for ongoing use. Uploading contracts is easy and there are many options for customizing the fields including whether or not they should be mandatory, dependent on other fields and to which signer they should be assigned. Additionally, the automatic reminders are helpful though I do wish there was a bit more flexibility there.

Cons

If there are forms that have blocks for numbers (such as social security numbers on W4 forms or taxpayer ID numbers on government forms) the system automatically assigns one text field for the entire row of blocks and if spaces are used to get the numbers to appear inside the blocks on screen they will not appear that when when printed.
Billing is a significant con. On the Billing screen the Plan Details shows the allowed number of "documents" per cycle and the current number of "envelopes used". On the Home page the number of "Completed Documents" is shown in the upper right corner. There is no logical or direct correlation between any of these numbers. It was explained to me that a "document" is a single pdf, and "envelope" is any shared set of documents and a "completed document" is one that has been "executed". It is very confusing and makes if very difficult to actually track how many of the allowed documents have been used.
Additionally, when we had to renew six months after paying for an annual subscription because we had exceeded our allowance the counter did not reset and now we are being told that we need to renew again. It's been only 14 months since we originally got the software and this will be the third time we paid for an "annual" subscription.
My complaint about the counter not resetting is under investigation via a Support Ticket and it's been six days since they said they would look into it and I haven't heard anything.

Pros

I like pretty much everything about the software. I being able to create documents in our brand with ease. I am still learning the product and becoming more proficient as I use it more and more. The customer is exceptional which is important when I am on a deadline and can't figure out how to do something.

Cons

Merges were a new learning curve. I wish that I could use my csv files that already been created instead of downloading the spreadsheet and then uploading the spreadsheet. It creates alot of copying and pasting, but it is still better than printing and manually signing 150 contracts at a time. :)

Pros

Started with the integrated in Foxit reader program, the eSignature function was my favorite reason for choosing Foxit instead of other pdf readers and editor. Now fully developped into a pro software on both computer and phone, foxit eSign works much more easily (only drag and drop) and securely (with added authentification). Convenient and safe, what can I ask more from a signing program?

Cons

Maybe the cost. $99 for personal use might seem too much for customers like me (i.e., I am usually the one who get proposed a contract, and rarely the seller. But this is totally personal. The price is not high at all for commercial users who provide multiple valuable contracts per year.

Pros

I like the ease of use. Because it is similar to other software products, it is intuitive.

Cons

I liked the Foxit signing feature and dislike that I have to pay for it additionally now.

Alternatives Considered

Docusign

Reasons for Choosing Foxit eSign

I was using this in a previous job and loved how it functioned better.

Reasons for Switching to Foxit eSign

Because it was part of Fox It

Pros

Integration with my existing system was impossible with the little time allowed in free trial

Cons

Extend the trial period to all users to integrate with their system and see if it's a good fit

Pros

I am so grateful for this software. As a small, independent business owner, I had to move forward to the digital age and learn how to process documents electronically. ESign Genie has made it so simple and intuitive for me to do that.

Cons

It would be nice to integrate Google Docs with the software and be able to pull from there. Setting up the template has been a challenge with the boxes but I am getting better with it.

Pros

I am not a super techy person. But this software has been very easy to use and get a grasp of. I know use it all the time and feel very comfortable making contract modifications should clients want a slight adjustment. This software makes it easy. Even for me!

Cons

Not a biggie.... but the notice page when you are about to send out the agreement for signatures is a bit unappealing. I often have to take a second look at that page to make sure its wording is correct. It would be nice if it simply showed you a copy of the email that is going out.