User Reviews Overview
About Tabology EPOS
Tabology EPOS is a cloud-based point of sale & full hospitality management suite designed specifically for hospitality businesses. At its core is an intuitive hospitality EPOS built for flexibility of order taking and optimal...
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- Industry: Events Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
TIP TOP Pos provider
They cannot do enough to help, always fast to respond when assistance is needed, clean reporting.
Pros
The support is great, dedicated telegram channel to a full team of techs.
Good integrations, robust stock inventory management system.
Glen in particular went well out of his way to help get un onboarded, with both extensive product inputting to facilitating the integration with DOJO.
Cons
N/A - nothing to complain about, it does what I need it to do
Alternatives Considered
Lightspeed RestaurantReasons for Choosing Tabology EPOS
Epos now is the worst epos system on the market. I have seen tabology in use at other venues through my consultancy ad was impressed.Switched From
Epos NowReasons for Switching to Tabology EPOS
It has a more intuitive back end and better level of support- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Tabology are 5*
Fantastic. Two sites using them. Tried all the industry ‘recommended’ Epos companies, by far superior for ease of use for management and team members, support.
Was dubious to change and try them, but so glad we did.
7 days a week telegram customer service up until 12am at night, no waiting or annoying phone calls. They’re on it!
Pros
Great customer service, great product/epos, constantly evolving, no issues, lagging. Ease of use for team members, great back office features.
Cons
I want them to evolve their bookings and develop this area, to have a more advanced pre order process, if they do this, we can drop our bookings system and just use Tabology for all
Alternatives Considered
Toast POSReasons for Choosing Tabology EPOS
Unnecessary complications and connectivity issues - iPads going offlineSwitched From
Lightspeed RestaurantReasons for Switching to Tabology EPOS
It’s been created by people working in the industry, so everything from creating products to reporting is exactly how you need to see it for running busy pubs- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Jack of all trades POS system
Easy to use and intuitive but missing many features vs competition.
Pros
The support channel via telegram is flawless.
Cons
It’s rather outdated and needs a digital makeover.
Response from Tabology
Hi Sam,
Thanks for the review - I’m glad you find the Telegram support channel useful and we welcome any feedback that can help us improve our products. I believe we have a number of feature requests from you, some of which we are working on currently. We try to prioritise all requests to deliver the most value the quickest, but I'd love to catch up with you to understand more about what you are looking for and see if there is more we can do to help.
I’ll drop you an email separately to see if we can arrange a good time to do this.
Thanks,
Phil
Top Tabology EPOS Alternatives
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Exceptional product, service & support
Incredible product, it's absolutely transformed the business and the support we've received, not just when setting up, but throughout the 18 months following has been nothing short of impeccable, especially from [sensitive content hidden]. He's knowledgable, explains things really well and always willing to bend over backwards to help us find solutions and keep us up to date with changes and upgrades.
Pros
With the support of [sensitive content hidden], it's incredibly easy to use. Staff are serving faster, the level of data we have now has transformed the business and it's lifted so much stress and guess-work.
Cons
Absolutely none. For a hospitality business, it's perfect- there's nothing better on the market.
Alternatives Considered
PayPal ZettleReasons for Switching to Tabology EPOS
It's better suited to the hospitality industry - particularly stock management in comparison to Zettle.- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Impressed by Tabology
Very pleased and the team are very, very quick to sort any issues.
Pros
Very easy to use interface. It is great that images can be used to differentiate products.
Cons
I think the members side of using a card could be easier.
Alternatives Considered
ClickUpReasons for Switching to Tabology EPOS
Price and ease of set up for us as a customerResponse from Tabology
Hi Ian,
Thanks for the review. I'm glad you find the system easy to use and are happy with the support you receive from the team.
I'd be interested to know more about how we could make the member card side easier. Have you tried out the digital member passes?
Please feel free to drop me an email if you would be happy to discuss further.
Thanks,
Phil
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Excellent EPOS system
My overall experience has been extremely positive. The team are easy to get hold of should anything go wrong - which in my case wasn’t anything serious
Pros
Ease of use! The front end EPOS is straightforward and just makes sense. The back office is where it really sings - product management is way simpler than any system I’ve used previously. I’m partially sighted and can move around all parts of Tabology with ease.
Cons
The kitchen order screens not being able to run off cheaper android hardware.
Alternatives Considered
Lightspeed RestaurantReasons for Choosing Tabology EPOS
Wanted online ordering included also the after sales from extend ago and Loyverse weren’t great.Switched From
Loyverse POSReasons for Switching to Tabology EPOS
Pricing and sales. The range of products included in the software is better than most.- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Brilliant Software
Brilliant sales & support team, they were very friendly and informative. The free trial gives you more than enough time to utilise the software in your business and see whether it fits. The setup of printer/cash drawer was near instantaneous, and was very convenient it could be done straight from the bar tab app. Me and my staff love it, and it’ll be staying for a while to come.
Pros
I like it’s ease of use in terms of POS and back office/setup. It was very straightforward and I had no struggles in setting it up.
Cons
There are no cons that I have found so far.
Alternatives Considered
Epos NowReasons for Switching to Tabology EPOS
From the get-go I saw a lot of potential in the software and that’s why I done a free trial. For the cost, you get exactly what you need with the convenience of it being really easy to use.- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Tabology review
Really positive, been with them since we opened in 2018 and wouldn’t consider moving.
Pros
All the updates, the functionality, booking systems, reports- the list is endless.
Cons
Back end not available as an app which would be really helpful and not being able to put things through the till remotely for example if someone has paid via payment link.
- Industry: Restaurants
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Happy Customer
Really Happy with the product. From the start the support I got was amazing
Pros
Its a very user friendly software package and the staff are really patient and helpful.
Cons
At this point I have not experienced anything negative.
- Industry: Gambling & Casinos
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Really appreciate their effort to help my business
Looking forward to the extra stuff [sensitive content hidden] mentioned is coming soon! He's a great guy to help out with the tech.
Pros
Tabology helped improve my business. The support is pretty quick when I needed it, but it just works. Very happy with it really.
Cons
It was a bit hard for me to understand, but they walked me through it.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Best EPOS system in the market - by far.
Pros
Bar tab is user friendly, efficient and by far the best EPOS system I have worked with. It does everything I need - from product countdown, to reservations, to table plans and rotas for my staff. If I have any questions I contact the support team who are always so quick to get back to me.
Cons
Cannot think of any negatives, bar tab ticks all the right boxes.
- Used Daily for 2+ years
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Review Source
An ideal EPOS
Used rPOS as our till system in a craft beer/casual dining venue and honestly couldn't have been more satisfied. Will certainly use again in my next venue(s).
Pros
Easy to use and super simple to modify. Customer support were available any time I needed advice/instructions on how to alter features. I could even see how live takings were going when off site.
Cons
None that I can honestly think of.
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
BarTab rocks!!
Pros
It's great to use & the interface is set up really nicely so it's easy to navigate. Also the products are easily manageable in the back office.
Cons
Sometimes a bit glitchy and has a tendency to restart the app randomly while you're halfway putting an order on
Response from Tabology
Hi Dan, thanks for leaving us a review! We're really pleased you like BarTab and would recommend it.
The app really shouldn't restart itself so please do let us know on your WhatsApp support channel if you see this happen again and I'm sure we can get it resolved for you quickly.
Thanks,
Phil
