Favro Reviews

4.4
Overall rating
Reviews

4.4
Overall rating
Reviews
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User Reviews Overview

About Favro

Favro is a project management and collaboration tool with which developers, marketers and executives can plan, track and evolve ideas. Designed to suit the size and needs of any project, Favro allows users to add features and...

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Feature ratings

Value for Money
4.1
Functionality
4.1
Ease of Use
4.2
Customer Support
4.3

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417 of 417 reviews
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Michael
Michael
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 12/12/2019

Abstract Approach to Cards; Few Limitations

For business partners & employees there was a steep learning curve; BUT Favro’s blog and resources do an amazing job at showing a lot of different management styles & project management approaches being used on the platform. This really helped people with different business and personal backgrounds start with a strong footing. The biggest part of the adoption wasn’t the platform, but how individual actors in the organization wanted to manage projects and action items when there was no platform limitations...

Which for a startup, is definitely required as the business solidified it’s processes over time.

Basically, there were no bottlenecks presenter while doing a myriad of different project types on Favro... that’s a big statement for a platform.

Pros

The platform approaches cards agnostically, but ensures re-use of customizations through templates. Lanes, groups, automation, and tagging make almost anything manageable in Favro... more than almost all others that I’ve worked on for production level projects.

Agnostic to project management styles is a huge benefit when running things in the platform.

Also important, the platform is amazing for how old it is. It’s “young” but I’m sure it will surpass others in terms of features.

Cons

Lanes displayed as standard cards in “My cards” is a bit overwhelming. I’m sure in the future they will keep upgrading to pay a bit more attention to “admin” views and have more “authority” driven dashboard views that summate statistics that currently are only viewable directly to the boards themselves.

Alternatives Considered

Trello, monday.com, Wrike and Asana

Reasons for Choosing Favro

Their interface is a new approach, but for really complicated projects that are defined based on a Risk Management approach... Monday.com became very restrictive and a lot of time spent customizing it repeatedly.

Switched From

monday.com

Reasons for Switching to Favro

The trajectory of the platform is very clear to me; it will become more abstract yet they will keep up with helpful resources and continue showing their approach is based on real world, practical business standards... not just startups. Their examples and curated walk through a of how businesses use the platform will help keep support for it low in my department. Their approach to agnostic cards also makes it so changing a project’s board or ensuring a department can pivot how it needs without affecting others means a stable use throughout the organization(s).
Brittany
  • Industry: Writing & Editing
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/01/2022

The Best Tool I've Found for Project Management

Pros

My company uses Favro like it's our Bible! We organize everything on here, from invoices to product roadmaps to assigning tasks to our team members to scheduling our blog posts and editorial calendar. It's extremely intuitive with new features coming out constantly.

Favro has done so much to aid us in organizing our projects, setting deadlines, and figuring out our priorities when it comes to managing our business.

Cons

Favro is very intuitive, however, there is a slight learning curve. You definitely have to spend some time playing around with the platform to see how you want to use it.

The templates are helpful, but I feel that there could be more options available.

Alternatives Considered

Basecamp and monday.com

Reasons for Switching to Favro

It has the same features, but it is a fraction of the price

Response from Favro

Brittany, great to hear that you enjoy Favro. We will soon update all our templates, and we hope that it will fasten your work.

Replied 08/02/2022
Amanda
  • Industry: Legal Services
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
1
Functionality
2
Ease of Use
1
Customer Support
1

1
Reviewed on 07/08/2024

Horrible service impossible to cancel

Horrible. Impossible to cancel the service. Despite repeated emails they continued to charge us for services we requested to have canceled years ago and then denied receiving the emails. Poor communication.

Pros

We evaluated the software and found the platform and interface not helpful to our organization.

Cons

Impossible to cancel the service. Despite repeated emails they continued to charge us for services we requested to have canceled years ago and then denied receiving the emails. Poor communication.

Alternatives Considered

Zoho CRM

Reasons for Choosing Favro

Better software, better service, more features, easier to deal with

Switched From

Filevine

Reasons for Switching to Favro

It seemed easy to migrate and was inexpensive.

Top Favro Alternatives

Renan
  • Industry: Consumer Goods
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
2
Functionality
4
Ease of Use
4
Customer Support
1

4
Reviewed on 01/04/2020

Everybody needs support at some moment and if you see yourself in this situation too, avoid...

The trial experience is not good when we were implementing and onboarding the team we need more days to have everybody working in the same page, but Favro don't have this option and lock down all my account data. We came from Asana to work in favro but when we had many projects running at the same time we lost the full picture and after 3 months we came back to Asana. I asked the support how to downgrade my plan and they told me the wrong instruction and my data was locked again. This is the worst feeling that you can offer to someone: lock someones data and answer the day after, well, I'm still waiting it.

Pros

Intuitive views my team enjoyed to work with favro

Cons

We can have a macro view of the projects and we had to work with other platforms together

Alternatives Considered

Jira and Asana

Reasons for Choosing Favro

The Scrum and Kanban view from favro. But after 3 months we returned to Asana

Switched From

Asana

Reasons for Switching to Favro

The Scrum and Kanban view from favro.
Ramses Miguel
Ramses Miguel
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
4
Customer Support
0

5
Reviewed on 03/12/2021

The master planner

I think this software has changed the way I planned everything, it is very intuitive, practical and well - organized.

Pros

This software is really practical and useful. I have been using this software for a couple of months now and I have a very nice experience with the program.

Cons

There too many features that I don't know all of them, I think you can make a tutorial on how to use it.

Matthew
  • Industry: Motion Pictures & Film
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Functionality
3
Ease of Use
2
Customer Support
0

2
Reviewed on 31/01/2022

Great for general overview, not great for specifics

Okay experience with Favro, but my job requires a lot of flexibility with subtasks, which is where Favro lacks. The other organizational aspects work well.

Pros

Favro gives great overview information. It's nice that cards can live in multiple places so team members can all work on the same project.

Cons

Favro does not do subtasks well. Its possible, but isn't a smooth process.

Devan
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/03/2020

Getting organized with Favro

Wonderful - I've never been more organized with my work

Pros

I love the ease of use and the responsive Favro team :)

Cons

No issues so far! This software is superior than the countless others I have tried before it.

MD Rashedul
MD Rashedul
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 29/03/2023

Streamline Your Workflow with this Powerful Project Management Tool

Favro is a powerful project management tool that offers a lot of flexibility in how you organize and manage your projects. Its customizable views and boards make it easy to adapt to different workflows and project types. The integration with other tools and services is a big plus, and the features on offer are comprehensive and useful. However, the pricing structure may be a barrier for some users, especially those who only need basic project management features. Overall, Favro is a great choice for teams who want a powerful, flexible, and user-friendly project management tool.

Pros

User-friendly interface with a clean and modern designCustomizable views and boards allow for flexibility in project managementIntegrates with a variety of other tools, including Slack, Trello, and Google DriveOffers a wide range of features, including project templates, time tracking, and analyticsCustomer support is responsive and helpful

Cons

Pricing can be a bit steep for small teams or individualsSome features, such as Gantt charts, are only available in the more expensive plansThe mobile app is not as robust as the web version

Chris
Chris
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/12/2017

Great tool to manage boards/cards/bugs over weekly sprints.

Easier management of sprints and greater insight into time to complete tasks. ie If cards are spanning multiple boards.

The ability to have more granularity over the control of boards was a huge win over trello. That was the main reason for choosing this product over trello.

Pros

We switched from Trello to Favro because managing bugs/tasks across sprints became time consuming. Being able to easily see boards across multiple sprints was a huge win. Also, the fact that bugs are always visible is great as well.

Cons

My main wish is if there was a way to quickly identify clutter. For example, bugs that have not been touched for 6+ months are probably not bugs or have already been fixed. Maybe have a way to call attention to those cards for deletion.

It would also be awesome if there was some sort of "smart" check to let the user know that a card being added may have already been added. It can waste quite a bit of time when you start looking into a bug that someone else has already fixed because it was added twice.

Arturo
Arturo
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/05/2018

As simple or as complex and you need it to be for light project management. Like Trello on...

Pros

Easy to use, easy to set rules, easy to create and assign tasks.
Once you set the rules and procedures adapted to your processes, it's very easy to use and to keep organized. I recommend spending some time setting up processes and rules: It'll make your project management bulletproof, even when multiple team members collaborate in one board.
It's also very easy to switch from one board to the other and it's easy to differentiate your dashboards from one another.
Integrations are amazing, you can connect with many other third-party software.

Cons

Centralized time tracking is not offered, making project accounting difficult.
Multiple clients or projects might require different ways of working, so I recommend diving into the details of the platform to fully understand it and master it.
It also does not provide Gantt chart or project completion graphs that are so useful. I recommend complementing this platform with other tools for these features.
Integrations are very useful to compensate for these cons.

Nomfundo
  • Industry: Retail
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 03/11/2021

Managing all our projects professionally and effeciently

This tool have made it easy to automate processes and manage projects which is exactly what we need during these times where half more than half the business is working from home.

Pros

Knowing who is responsible for what and when it is due to be completed is vital in our industry and this tool helps us manage and automate the process to ensure that the work gets completed. We can easily identify any delays and ineffeniences which help us keep people accountable.

Cons

I would like to see more filter options specifically for bigger projects that are being worked on by different teams.

Andres
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 27/07/2022

Ideal option for collaborative planning

We use this app to collaborative planning and works just fine, but it can be improved in push notifications because we still need to notify manually when a task is done or needs approval.

Pros

+ Great interface
+ Workflow is ok
+ Good integration with apps

Cons

- Push notifications can be improved
- It can be improved in progress tracking

Alternatives Considered

monday.com

Reasons for Switching to Favro

Better price-quality relation
Taylor
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 22/05/2018

Favro has been great - we migrated from Trello, and it has been overall pretty seamless.

Overall - this has been a great productivity software. We have very much enjoyed the ability to have cards live in multiple locations, so that people in different departments can all make updates to the same card.

Pros

The ability to have cards live in multiple locations is the #1 reason we switched from Trello to Favro. The Marketing and Product teams have separate boards, but, often work together on tasks. It is great to have a single card or group of cards live in multiple locations, so that when anyone makes an update to the card, it is updated for everyone.

Cons

Management of cards and boards isn't as easy as I'd like it to be. Every week, we make a new board for tasks that we want to accomplish that week, and we move the cards between columns as we make progress on them. When we complete the task, we move the card all the way over to a 'Done' column that we create. The columns are the same every week, and each week we need to manually create a new board and all of the columns. It would be great if we could have a new board automatically created each week to satisfy this. Or, at the very least, be able to create new boards from a template, to make this process easier.

Additionally, managing tags is a bit of a problem. We migrated our boards over from Trello, so the old Product team boards and Marketing team boards from Trello each had their own tags, but, some of them overlapped. Favro doesn't offer a way to manage these tags and clean them up, so, assigning tags is difficult. For example, there could be 3 distinct tags for Video: "Video", "video", and "Vids". When creating a new card, and assigning a tag to the card, if I type in 'vid', all 3 of these tags are available to assign to the card. I have to know which tag I'm supposed to use and which I'm supposed to ignore. If I choose the incorrect tag, that could make finding a card later on more difficult.

Verified Reviewer
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 24/10/2018

A Sophisticated Virtual Project Management Software

My score for Favro is 9.5/10, but they don't deserve to have it rounded down to 9.
10 it is.

Pros

I was searching for an app to manage my projects and was thrilled to have stumbled upon this program called Favro. Favro has so much to offer when it comes to working as a team. We can visualize our projects while discussing virtually and writing it down on the virtual whiteboard. You can create a board and add frames. I am a visual person when it comes to learning and Favro captured my attention. The program keeps me focuses and excited about our projects. The program allows you to do video conferencing calls and chats. Favro is a sophisticated software for project management.

Cons

I don’t have any problems with the software because it has really helped me with my projects and tasks. The price is also very reasonable and affordable. Only thing I'd suggest Favro improve is to how fast their team replies to tickets.

Furkan
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Functionality
3
Ease of Use
4
Customer Support
1

4
Reviewed on 29/03/2021

Favro has predatory customer practices

Pros

The UI is acceptable. The general barrier of entry is low.

Cons

I had a horrible customer experience with Favro. I reduced the number of users for this month from 10 down to 2. The billing page had no clear way to degrade the plan to 2 users and I checked everywhere. The only potential button was for "cancel subscription" which would display the message "lose access to favro". Fearing I would lose all the boards, I didn't do this and assumed that the plan would be automatically degraded. No. The plan automatically upgrades when users are added but doesn't downgrade and the customer service doesn't give your money back. This is downright predatory. With no clear option to reduce and no automatic downgrade, I was charged 60 bucks more than what I should be charged. Slack only charges by the number of active users, I'm sure favro can design a way to count the number of users period. Beware of their practices.

Alternatives Considered

monday.com

Reasons for Switching to Favro

No.
Ashish
Ashish
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
4

4
Reviewed on 22/05/2018

Overall experience of using favro is quite good compared to other trackers that I have been...

It helps us organise our tasks. With multiple people working across the globe, we can find out who is working on what and whats the status of a particular task is. Also, feedback is made easy by commenting on the cards. So, overall it helps us move our project help providing easy collaboration.

Pros

The ease of use. Moving tickets by dragging and dropping resembles the board where we use sticky notes for tracking tasks. In addition we can add additional description and attachments too that is very helpful. I like the way favro helps me organise our tasks.

Cons

There should be an option to assign the card to a particular member. There is an option to add members but is not similar to assignee.

Verified Reviewer
  • Industry: Religious Institutions
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/12/2019

Great For Keeping Track of Projects

I think it works great. I was a little skeptical when first thinking of using it, but now I like it much better than any other task management system I've used!

Pros

I love the fact that it incorporates a spreadsheet element and "cards" and seamlessly pulls from one to the other. Super easy to wrap my head around that system!

Cons

There are occasionally little bugs that I run into, but they honestly seem to be really good at updating and fixing those things that I do encounter.

Esther
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
2
Ease of Use
5
Customer Support
4

4
Reviewed on 20/09/2017

Easy to use. Constant improvement. You do feel like part of a family due to good customer...

More structure and a better overview for our project.

Pros

Easy to understand and use.
More project structure than in Trello.
Report abilities
More geared towards scrum with estimations (point system).
Clone function.
Distinction between backlog and board
Templates for boards and collections
Copy function

Cons

Relationship between cards difficult to see and check once a ticket is in a board. Subticket relations are hard to maintain and review.

User role/rights management is very rudimentary and needs improving.

Customer fields is a welcome feature.

Several templates per board or backlog are not possible.

Opening a link to card/board/backlog/ etc. will just open that as a singular entity with no ability to move back to the system properly.

Checklist items are not detailed on any of the reports just how much items there are in a list.

Ability to navigate to the next ticket with a keyboard shortcut.

Ability to scroll through pictures if a ticket has more than one attachment.

Ticketnumber is not displayed on tickets when in board view.

Very little export functions for different systems.

Verified Reviewer
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
2
Functionality
4
Ease of Use
3
Customer Support
0

4
Reviewed on 19/10/2018

Complicated

This is a good program, but it is too much money for what we are getting out of this.

Pros

The layout is outstanding and working with a team is great in this platfrom

Cons

I can not quickly open the program and add things to my lists, the app on my devices require a robust connection to the internet to load the ability to add items. This service is NO good for when i have things pop into my head for me to review later. I still use paper for that and part of the reason i spent this money was to kill the paper in my life...

Verified Reviewer
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

4
Reviewed on 18/05/2018

Work on the lower end of Favro and enjoy the work flow

Pros

It makes sense the way cards and collections are used in our business. It is also easy to track time.

Cons

There is no way (I dont knoww how to) restrict access on deleting cards everywhere. I have deleted cards by accident and needed to be restarted. I should not be allowed to delete the card everywhere

Shun
  • Industry: Computer Games
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

5
Reviewed on 16/10/2018

Intuitive and great for tracking individual tasks

It’s a great tool that is easy for an individual contributor to understand and use for tasks . I hear from the side of project managers that it is a little hard to configure sometimes to keep track of all the nuances of projects and tasks.

Pros

I like the visual format of the software, and the clearly marked columns showing the status of the task(in progress, in review, approved, done, etc). It keeps my managers aware of the status of each of my tasks, and I can choose who to notify. I also like that it notifies people I tag in the comments.

Cons

As a graphic artist who attaches several images to tasks, the time it takes to load an image on screen for viewing is very slow. I did not encounter this on Trello, so surprising. It needs to be much snappier.

Verified Reviewer
  • Industry: Automotive
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Functionality
2
Ease of Use
3
Customer Support
4

3
Reviewed on 12/10/2018

Functional, but needs some tweaking

We needed a tool to help manage the production of hundreds of website clients. This tool allows for that, and what's more, we can create different boards for the different departments that each project follows through. The problem, however, is that we need to be able to filter reports by member and tag (for productivity reports) but the reports available aren't able to be isolated that way. The drag- drop function also gets tedious when you have more than 10 cards in every row.

Pros

I like the at-a- glance view of projects and lists.

Cons

In a company and department like mine that has anywhere from 50-100 separate projects at a time, the board gets lengthy and big very fast. There's no condensed view and the reports you can run are limited. Filtering is nice to show a smaller sampling, but you can't use other functions while viewing workflow in a filter.

Andrei
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 05/11/2018

Almost perfect project management platform

Pros

I have been using Favro for 3 years. What I like most is that the workflow is configured quickly. It's hard to say at once what functions might be useful in the future, so Favro gives you the opportunity to add new functions to an already running workflow.

Cons

The application for iOS needs to be improved and added the ability to save images. It is also necessary to add the ability to track archived cards (after archiving, they are difficult to find even through a search).

Verified Reviewer
  • Industry: Computer Games
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
5
Customer Support
5

4
Reviewed on 22/03/2018

Easy to use, and a fairly robust tool for agile development teams.

Time tracking (Trello didn't before)
Customization.

Pros

Easy to use.
Quick and friendly customer service.
Flexible Team Boards to adjust to different teams work flows.

Cons

Could use a lot of additional features to improve quality of life.
New custom fields are almost useless, as you need to re-write the Text String every time.
Workflow rules work, but have very limited functionality.

Fernando
Fernando
  • Industry: Internet
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 19/09/2017

Better than Trello to manage my professional and personal projects on a Kanban/scrum approach

I was looking for a online tool to manage my personal and professional projects with a kanbam/scrum aproach. Favro is the best I've found.

Pros

- Possibility to separate projects in collections
- Possibility to see more than one board on a page
- Lanes (payed feature)

Cons

- Some small features, like Lanes, are payed;
- Price is prohibitive for brazilian users due to the currency converter.

417 reviews