User Reviews Overview
About BambooHR
Instead of using fragmented spreadsheets, limited or clunky software, and physical paper, BambooHR helps you centralize your data and automate the way you complete key HR tasks. As you hire, onboard, and pay your employees, every...
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- Industry: Real Estate
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
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Review Source
Leave and onboarding managment tool
Bamboo HR is extremely help product for us in managing our leaves , working hours , onboarding documnets , company internal information. The product is one of the simplest product we have used and it gives absolutely great performance in Web browser. Little issues with mobile app we have faced.
Pros
1. Extremely easy and sorted interface experience.
2. Managing HR onboarding documents, digital signature, leave management and counts are all super helpful.
3. High in performance and simplified product.
4. Compatible in both web and mobile version.
Cons
1. Very limited to its Dashboard option and no customization is availabile in Dashboard as well.
2. It sends multiple reminders sometime which is very overwhelming.
- Industry: Mechanical or Industrial Engineering
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Solid system that's easy to use
I've been using some form of HRIS in my previous three positions. None has worked as well as BambooHR, so I enjoy using it, I believe employees prefer it to the others I've used, and I also believe it makes everyone's job easier.
Pros
BambooHR is really intuitive, and easy for employees to use and locate information which inherently makes my job easier. It is also reliable. There are very few instances where the system doesn't work as designed. The ATS is the star utilization, but PTO and all other personnel info systems are also great. Performance is good, too.
Cons
Some of the ancillary products need more development, like benefit administration and payroll. I'd like to see more integrations, as well.
Reasons for Switching to BambooHR
Price was a factor, the no-contract design was another factor. It also looked the easiest to use for employees, and seemed to have everything we needed for a company our size.- Industry: Computer Software
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
It does not have everything but it is a good HR tool
Pros
They do have a great program to help map out your company org and everyone will have access to it. Also the PTO approval portion was great for individuals but I wish you could see the entire company or they provide a calendar that shows who is off each day so we do not have to use outlook. The document storage and signature process is flawless.
They also have a great search functionality that lets you search for employees and see their profile, job responsibilities etc. It was really helpful when I was new at the company
Cons
My only thing is related to time off, a shared calendar for the entire company would be ideal. I have heard that it was difficult to manage pay from, but I personally was not involved in that portion.
Top BambooHR Alternatives
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
BambooHR Review
Overall, the experience was BambooHR was okay. It wasn't the best but it wasn't the worst either. We opted to leave BambooHR for a more robust platform that offered more support with payroll compliance, but there are features from BambooHR that I miss.
Pros
BambooHR is great for companies that are looking for the best bang for their buck. The platform is very esthetically pleasing and pretty user friendly. You are able to easily update payroll and tax information on your own. They have nice features that competitors like ADP don't have currently like linking the PTO requests to google calendar. If you have a smaller headcount with an easy payroll, this is the route to go.
Cons
You get what you pay for. The support is not the best nor the fastest if you need assistance with something. They offered a live chat feature, but many times could not answer my question immediately and had to create a case for an expert to review. There was no way to call into a support line for immediate assistance. You had to be very careful when terminating an employee because if you listed the wrong final paycheck date, they would disappear off of the payroll and you would have to update the date to add them back in.
Alternatives Considered
ADP TotalSourceReasons for Switching to BambooHR
We chose BambooHR because we needed a system that provided the bare bones of a payroll platform and hr management system. It got the job done for what we needed but when we started hiring more employees across the nation we needed a more robust system.- Industry: Plastics
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
BambooHR - A Wise Choice!
Overall, Bamboo HR is an excellent HRIS platform. All the basics are covered including: Time & Attendance, Employee Documents, Employee Profile, Attendance Management just to name a few. It is easy to navigate through the site - and all of the applications are at your fingertips. The software is easy to learn. They offer a good after-sales customer support service.
Pros
Very comprehensive platform. Easy to navigate through the software, simple design structure to manage employees, profiles, attendance and training and development. Easy to learn software.
Cons
Sometimes there is a delay when loading documents and when entering the new employee setup, but that should be expected.
Alternatives Considered
ADP Workforce NowReasons for Choosing BambooHR
Needed a more comprehensive software to support recruitment, onboarding and managing of existing staff members.Switched From
Microsoft ProjectReasons for Switching to BambooHR
It was the complete package. The cost was reasonable and the sales/support team were great.- Industry: Telecommunications
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Fantastic HRIS!
We've been using BambooHR for about a year now and it has been such a positive change from our previous HRIS. Functionality, ease of use, and customizability have all been huge positives for us.
Pros
Very user friendly; we have several employees that struggle with technology in general, but they're able to use the web app and the mobile app with very little help! They are also very good about keeping the software updated and add new features all the time that make it even more useful.
Cons
I wish I could do more with custom reports to include payroll information. They've started adding functionality to the custom reports, but so far it doesn't include payroll information. However, I do expect to see that before too long.
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Easy to use - all in one
I absolutely love it. Our agency used it then we switched to a diff software but not we’re back. Its very user friendly and simple and straightforward
Pros
It’s slowing becoming a very easy to use all in one software (HR, payroll, time tracking, training, performance management, etc)
Cons
I think there are some small things here and there that I come across, like being able to capture more than 5 signatures on a signed doc. But nothing major!
- Industry: Civic & Social Organization
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
A good service but not a unique one
It is a good product but in terms of competition, there is a lot out there that does the same thing, nothing unique about the product. For the same money there are Canadian systems that can be adopted
Pros
Lots of different elements for HR management, very customizable and digitally aesthetic and meets functional needs
Cons
Very expensive product, very similar to other HR Management Systems, doesn't offer anything unique
Alternatives Considered
Citation CanadaReasons for Switching to BambooHR
It was recommended by another affiliate and had met their needs- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Great for smaller orgs and Simple to use
Love it for smaller orgs, had a great relationship with our implementation manager. Was also in a great cost point for our org need at the time.
Pros
It is super user-friendly and easy to use. Very little training is needed for employees to be able to navigate and figure out how to do things. The interface is not overwhelming, and it has solid reporting potential.
Cons
When we offboarded, it was due to some updates that made it hard to support a global and larger headcount.

- Industry: Telecommunications
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
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Review Source
Simple and Effective
I thoroughly enjoy using the software, it makes HR easier
Pros
I like the simplified process of the app, being able to manage all our human resources benefits and administration within one space
Cons
There is really nothing I dislike about it.
- Industry: Telecommunications
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
VP of Business & HR
BambooHR has been a great product for a quickly expanding.
Pros
Design, user-friendly, easy of use, easy to set up.
Cons
Would like file signature to work differently. It would be great if forms were available to all employees to just fill out and then it would move through the pre-set approval process. Not require a form to be emailed by a management member to someone or themselves to fill out.
Would also like training to be more robust and have more function. Especially would like to see training assignments as of a specific date entered rather than hire date. Would also like employees not to see future trainings until 30 days before the due date. Seeing annual training all year is confusing to them and they get desensitized to seeing that training and ignore it when it comes due again.
Alternatives Considered
Workday Talent ManagementReasons for Switching to BambooHR
BambooHR website gave me detailed information and pricing. Initial responsiveness to my request was quick. We decided on BHR before others even responded to request for information.- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Easy to use, Great Employee Engagement
Pros
Easy to use for my employees. Smart phone compatibility is perfect. PTO requests are quick and manager approval helps.
Cons
Login is a pain with the dual authentication when your in a hurry. Reports are good but can take some time to figure out.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
A Solid Time Tracking and HR Management Software
Used as both an end user and middle management to do reviews for direct reports.
Pros
Good interface for time tracking, requesting time off, and general HR management.
Cons
Takes a considerable amount of time to properly configure for complex organizations.
Alternatives Considered
ADP Workforce NowReasons for Switching to BambooHR
HR functions were better suited for the organization.- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Great for US focused business - but a bit manual
Generally good for a small business of our size (30 remote based employees). We also have the add on engage pack that means we can easily run bi-annual reviews (though these are also only top down - no options for 360 or much customisation here). We will eventually be looking for a more customisable approach as we scale up, but for now it gets the job done and is easy for the team to use.
Pros
Ease of set up and roll out to the employees. From an admin perspective it is pretty easy to use and customise to suit your business needs.
Their support team are also generally on hand to help with customisation or step by step instructions if you get stuck
Cons
It's very US first, so for a small UK/EU based business it might not be the most suitable. We spend quite a lot of time having to manually set up all the various pubic holidays for our entire team and then also manually add these to their PTO lists too so that they show up for everyone in the 'who is out' calendar. This is very time consuming and a simple toggle field to share this auto populated info with all employees would solve this.
Also would like to be able to customise the colours to our actual branding - there is nothing close to it from their predefined colours
- Industry: Civic & Social Organization
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Great HR and Payroll Tool for a Small Organization
Overall, BambooHR appears to be a user-friendly and efficient HR solution for small and mid-sized businesses. It streamlines workflows, centralizes data, and automates tasks, freeing up HR professionals' time.
Who might benefit from BambooHR?
Small and mid-sized businesses looking for an easy-to-use HR solution
Companies seeking to streamline HR workflows and improve efficiency
Businesses that value a centralized platform for employee data.
Who might look elsewhere?
Large enterprises with complex HR needs requiring extensive customization
Businesses on a very tight budget
Companies requiring deep integration with specific software systems
Businesses needing advanced HR features like comprehensive performance management or applicant tracking
Pros
BambooHR is known for its user-friendly interface, making it easy for HR professionals and employees alike to navigate and utilize its features. This is a major benefit, especially for smaller companies that may not have dedicated HR staff.
Cons
BambooHR excels at core HR functionalities, but it may lack some advanced features like performance management tools or robust applicant tracking capabilities found in more comprehensive HRIS systems. BambooHR's pricing can be a deterrent for some businesses, especially as features are added with higher tiers. It might not be the most cost-effective option for companies with a very limited budget.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
User-Friendly
Great. I started out using it as just an employee then became HR (Bamboo Admin) later.
Pros
very user-friendly; most processes are step by step and very clear
Cons
Entering one-time trainings can be a pain, many of our staff take trainings on their own and they are not all the same. Having to go into Settings in order to enter Training names then go back to the employee and enter the information
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Great application for Company Management
Overall, I really enjoy using it because it really enhances the relationship between HR and employees with any incessant need for direct communication and everything is tracked.
Pros
I like the ease of the application and how quickly you can request for leaves or look at other people on leave as well. I wish that we could put in our own color profile as a personal setting, rather than stick to the one that the company has chosen. For example, HR has chosen the color orange, and I would like to change the color to Blue as a personal setting.
Cons
I would like to see different views available for people on leave. For example, within teams, I would like to see that a person has blocked off a day for an annual leave and can't apply on that day because it's already taken by somebody else. It helps employees under teams recognize that another team member might be out that day and they may not get an approval.
I would like to see flexibility on the way hours are plotted for a workday. For example, within our company we have to use percentages like 0.25 to describe a quarter day and because we have an 8-hour workday sometimes we need to take leave for only 1 hour or 1/2 hour and there is a difficulty in plotting that as a leave.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Bamboo HR is a fantastic HRIS tool for a business looking to enhance their people & HR...
Bamboo was a brilliant tool to use to get us into using HRIS and introducing HR to our business. It ultimately didn't scale to our needs as we exploded as a company but we couldn't have got where we are today without it.
Pros
Bamboo HR was incredibly simple to implement with excellent documentation which enabled us to have Bamboo set up very quickly. It is definitely one of the most user friendly tools and we implemented this without a HR team so that shows how intuitive the platform is. Bamboo HR also has a fantastic array of integrations which is pretty critical. We used Officevibe and then Lattice for peformance management so we seamlessly integrated this tying together our tech stack.
Cons
Bamboo HR lacked a lot of features that we needed as we started scaling. We moved to Rippling due to a number of limitations with the Bamboo platform like password management, a stronger ATS etc so we could vertically consolidate our stack under one platform.
- Industry: Human Resources
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
BambooHR First HRS Used
Pros
I liked the custom features of nearly everything in the system. This made it easy to work with our existing structures and we built around that. The auto filing for signed policies was great, and the reminders for training needs was great for all employees, their supervisors, and the managers to ensure everything was on track for timelines and protocols.
Cons
The reporting features were not as extensive as I would have liked. Things may have changed, but the reports for specific and custom items was a little difficult. The customer service was mostly online or through their FAQs or videos which wasn't ideal if we were in a crisis situation, but overall a good product.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Bamboo makes life easier!
Bamboo is amazing. From the features to the customer service, the experience has been extremely positive for me and my company.
Pros
Bamboo is constantly growing and making their products/services better! Their ATS, Time tracking, document management, onboarding/offboarding, reporting and so much more makes my job easier and more efficient!
Cons
I wish Bamboo had a messaging feature built within it so that HR doesn't have to give out a direct phone number to applicants and employees.
- Industry: Insurance
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
The best decision we made as an organization!
I have been very happy with my overall experience and enjoy the consistency it has brought to my department and the company as a whole.
Pros
I came on board with all employee and contractor files in paper form and it was hard to stay consistent in knowing what everyone had at every location. This enables me to clear up missing documentation and provide important documents to everyone in a consistent and timely manner.
Cons
All the features we use at this time are beneficial. I would like to have an easier option to pull reports without having to create a report every time I want to view or pull information quickly.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Good value for small companies
Overall, BambooHR is a good quality solution at an affordable price. Just know going into it that you're not getting the top of the line system with all of the customizations and bells and whistles of other software. They're rolling out updates all the time so I'm hopeful that it will continue to improve over time.
Pros
BambooHR is relatively easy to implement - not overly complicated. Some HRIS companies spend 12 weeks on implementation but BambooHR's implementation process is based around 5 or 6 one hour phone calls and their implementation specialists do a nice job of walking you through everything. The system is simple and intuitive for our blue collar employees. It's an affordable HRIS solution for small to medium businesses who don't need a super robust platform.
Cons
It's not as customizable as they make it seem. There have been quite a few functions that I expected that it would have the capabilities to do and I just get told "no, the system can't do that". They have good customer service response time but you're routed to anyone in the queue so there's no consistency of an Account Manager or dedicated support person. And their benefits administration solution is not nearly developed enough yet, in my opinion. If you're currently using a separate benadmin solution, leave it where it is until Bamboo has made some major improvements on their version.
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
SATISFIED CUSTOMER
Overall BambooHR is one of the better HRIS/Payroll systems for which I have used. I would definitely say it is a great system for startup companies and small businesses.
Pros
What I like most about BambooHR is the ability to have our HRIS and Payroll System in one platform.
Cons
The reporting is not always the best for payroll
- Industry: Computer Networking
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Bamboo took us to the next level
It's been great. The few times we couldn't figure something out ourselves, Bamboo has excellent help documents and Bamboo's support is quick and extremely helpful.
Pros
It's convenient, well organized, helps us meet compliance requirements and provide better support to our employees. Love the performance management tools and the employee satisfaction surveys.
Cons
Not really a con, but took us a couple of tries to get onboarding process perfected.
- Industry: Retail
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Time clock for diverse team
Pros
We used to clock in from a punch-in/punch-out machine - no security at all since anyone can punch it in and out for you. That's when DDF decided to move things to Bamboo HR, I like that we can clock in on our phone, it saves us the trip to the building where the punch-in/punch-out machine is located and then to our designated sales booth/kiosk.
Cons
What I didn't like is if you miss clocking in or out, you will have to reach out to HR and they have to make the changes for you. When I was with a different company, we used TimeDoctor, it lets you make the changes for yourself, provide evidence, and then it will be sent to HR for approval.
It saves my time and the HR personnel's time.