User Reviews Overview
About CYPHER Learning
NEO is an award-winning intelligent learning platform used by schools and universities worldwide. The platform is known for delivering a great user experience while incorporating all the essential tools K-20 institutions need to...
Learn moreAll CYPHER Learning Reviews Apply filters
Browse CYPHER Learning Reviews
All CYPHER Learning Reviews Apply filters
- Industry: Education Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Fantastic all rounder solution
Matrix LMS has replaced multiple prior sites & solutions with a single main site for all of our community digital learning, social & ecommerce needs - it has saved us significant person time in the extensive level of automation possible while also boosting new business models and product offers with its varied ecommerce and digital product features.
Pros
We have transitioned from another solution to Matrix LMS about 18 months ago as we wanted a feature rich and easy to use solution for our digital community - Matrix has exceeded all expectations from ease of installation, huge range of features, automation capability and exception customer support.
Cons
For those seeking high levels of accessibility functionality, Matrix LMS is a good solution with need to be careful as with any tech as to what content is loaded / designed to support accessibility.
Response from CYPHER Learning
Hi Tony, thank you very much for your feedback; we are happy to know that MATRIX exceeded your expectations! Let us assure you that our commitment to providing you with a cutting-edge education and training platform will remain the same. We continuously work on improving our features, and we are happy to share with you that we now have an integration with Amazon Alexa and Microsoft Immersive Reader that further strengthens our accessibility feature.
Kind regards, CYPHER LEARNING team.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Blended Learning Made Easy
My system of teaching the lessons and assessing the students changed when our institution adapted NEO LMS. Before, I am always worried of the suspension of classes and its effect to the flow of the lesson to be delivered but having NEO with me it eliminated the fear of not meeting my class in a face-to-face set up. NEO brings me closer to my students whether we go synchronous or asynchronous.
Pros
NEO LMS is very easy navigate. Lessons can easily be done even without the users guide or manual. I really like the customer support because of its efficient and quick response. In terms of grading assessments, I find it easy with the use of its Rubric feature. Before, I used to have a lot of papers to bring whenever I go but with NEO LMS, I just need to pull out my tablet to check the submissions of my students. Lastly, my students are more engaged and they enjoy more because of the gamification feature which other LMS don’t have.
Cons
I cannot think of any cons about NEO LMS. Its the perfect LMS for me. I have tested and tried other LMS which are complicated to use. But with NEO, everything is easy. If there is one thing that needs improvement, it would be the mobile app specifically for android devices.
Response from CYPHER Learning
Hello Alphie, we are glad that you had a good experience with MATRIX! Thank you for your trust and for selecting us as your institution's LMS provider. If you'd like to talk about how we could have improved your experience even more, please feel free to contact your dedicated ACE representative.
Kind regards, CYPHER LEARNING team.
- Industry: Education Management
- Company size: 501–1,000 Employees
- Used for 2+ years
-
Review Source
Love NEO, but hate NEO LMS (the app)
Pros
Love how through apple classroom you can lock students to this app to force them to not cheat on a NEO quiz.
Cons
The app is very glitchy! Sometimes it just shuts down when a student is working in it. Also not all of the quiz features work on the app. The first time students log in to the app is very confusing for them since they have to exactly type in the name of their district.
Response from CYPHER Learning
We are very sorry for the unpleasant experience you've had using our mobile app. Your feedback is very well noted, and we will ensure that it reaches our Engineering team to fix the issues in our app. If you're still with us, please feel free to contact your dedicated ACE representative about this.
Kind regards, CYPHER LEARNING team.
Top CYPHER Learning Alternatives
- Industry: E-Learning
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Teacher's partner amidst Pandemic
Overall the partnership between LMS and Teachers or Berkeley, in general, is a blessing amidst the chaos, for we were able to find a partner that help us solve most of the issues and difficulties that we and our students had during the pandemic where face-to-face is suspended, they gave us a platform where we could ensure that students are learning.
Pros
Neo LMS or Blink as we call it, have had been with Berkeley during the pandemic up until now that helping us to ease the learning gap between teachers and students. With the use of the LMS, it is easier to embed videos that we use in our lesson, where we could check if they watch it or not with the use of different assessment tools.
Cons
There's no particular least favorite part on my end, for I appreciate every tab, every function of the LMS. What I would suggest is to train us on how to use gamification so we could utilize this part more.
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Great For Older Students & Adults
Pros
I love the clean aesthetic of Cypher Learning and the customization. We use the software as an LMS for our online school and our students love being able to see their progress and grades as they progress through our courses.
Cons
We teach students as young as four, all the way up to adults, so the look of the LMS isn’t as vibrant as our younger students are accustomed to seeing. It’s geared more toward the older student (middle and high), collegiate level learning, and continued development for adults.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Terrific Flexibility, Affordable, but be prepared to invest learning time
Very Good!
Pros
Flexible pricing plans that are reasonable. Has terrific add on features and customization. The tech support is very responsive, thorough, and 24 hours on weekdays. Love that there is an App as a learner choice. Frequent updates enhance my administrator experience regularly.
Cons
1) Training aids will get you started but you have to spend a great deal of time, and trial and error in learning to manage your LMS, build courses, etc. 2) I lost some completion data records where there should of been a hard stop warning that this could happen before I made the change. 3) There is no weekend tech support which I would likely use only occasionally. 4) I can't configure slides to move horizontally in a single slide click through fashion. Rather, I have to either load them individually or leave it as a vertical scroll through of the entire deck.
- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Weekly for 1+ year
-
Review Source
Beautiful platform
Stress free experience. I’m always emailed about new assignments, grades and comments. Submissions are easy.
Pros
I like this platform more than others I’ve tried. I’ve used Moodle for many years and recently changed schools. Neo is much more user friendly, has beautiful design, and is easy to navigate from desktop or phone. I also like that it allows Face ID to log in.
Cons
Didn’t notice any cons except i’d prefer more options for editing text in the discussion.
- Industry: Education Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Awesome next gen digital learning
With a world class solution, the super responsive & customer focused support function make Matrix LMS best of breed!
Pros
Beautiful interface - ease of use - mobile responsive - inbuilt gamification - social community - Inbuilt Apps - automation of everything with innovative rules engine - this solution has it all!
Cons
Copyright attribution feature would assist with government focused applications
- Industry: Education Management
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
NEO LMS is great for teachers who have online assignments.
I have been using it for years now and love it.
Pros
Tech support is supreme.
I can give online and offline assignments.
I can update/edit projects anytime, anywhere.
They are constantly adding new features and refining others.
Cons
Navigation is sometimes awkward. For example, getting to 'Notes' for a student, there is only one route.
- Industry: E-Learning
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Review
NEO LMS helped ease the checking of learners assessment. I am able embed my lessons and materials easily.
Pros
Easy to navigate. Most features are helpful in the teaching learning process
Cons
Attendance feature, needs to add some features like breaking down the dates into grading period.
- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
NEO LMS Review from the Perspective of a Network of Schools
Pros
The most important features for us are competency tracking and score rules. NEO LMS is easy to navigate because of its social media-like interface.
Cons
Although competency tracking is available, there is currently no way to export reports on competencies. As a network of schools, it is vital to have such. A built in item analysis for quizzes would also be beneficial to us. Having this allows us to immediately determine which items can be replaced, eliminating the need to use another tool.
Response from CYPHER Learning
Thank you so much for your thorough and thoughtful review. This is extremely useful. We are happy to let you know that we have added this to our road map, more APIs related to Mastery and competencies will be added. It is now in the testing stage. We should be able to provide updates on this progress the soonest as possible through our ACE Team. Meanwhile, you may check updates as well via our Help Desk, road map section.
Kind regards, CYPHER LEARNING team.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
NEO LMS review
NEO LMS is an excellent platform to use as a virtual classroom as it provides varied assessments and it is manageable.
Pros
What I admire about NEO LMS is how it is easy to navigate. It also provides different and varied assessments to choose from.
Cons
I think one thing to improve in NEO LMS is that students should also be notifed when the teacher gives an assignment using Content Page.
Response from CYPHER Learning
Thank you so much for your feedback; this is extremely useful for our team. We'd also like to thank you for your suggestions; we'll make sure to keep you posted on further improvements and product updates in the future.
Kind regards, CYPHER LEARNING team.
- Industry: E-Learning
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Neo LMS as our new face of our future
Pros
Neo LMS helps us to cope with our new setup now and it also helps us to adjust from our traditional teaching to our modern teaching in an easy way.
Cons
I like everything about NEO except the fact that in the assignment section the system is too sensitive.
Response from CYPHER Learning
Thank you so very much for your review and feedback! At CYPHER LEARNING, we strive to work closely with our customers to resolve their concerns and will continue to be responsive to your needs. Do not hesitate to contact your ACE Representative directly, as they are always happy to assist in any way they can.
Kind regards,
CYPHER LEARNING team
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Neo Lms
Pros
The gamification, activities, and assessments help move away from the traditional pencil and paper activities.
Cons
Errors like http errors appear from time to time. Night mode is still buggy.
Response from CYPHER Learning
Thank you so much for taking the time to share your thoughts on NEO! We will make sure to keep you posted on further improvements and product updates in the future. If you'd like to discuss how we could have improved your experience, please contact your dedicated ACE representative.
Kind regards, CYPHER LEARNING team.
- Industry: Religious Institutions
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
This has worked GREAT for our Church's Religious Education program!
It allows us to connect with students who otherwise would not participate in Religious Education.
Pros
This allows us to offer an alternative to our gathered program. It gives the students an experience that might even be better than the kids have in class, while still connecting with people from the parish who are responding to and commenting on their work. Making the classes really fun, involving and creative was much easier than I had expected!
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
We explored other options but chose NEO LMS a few years ago. It was the right choice for us!
One place for all our curriculum assignments, resources, etc. and easy access (at home & school) from different devices.
Pros
Customer Service is excellent. They are responsive to suggestions and customer requests. It is customizable for the school, and it has served our students and teachers well.
Cons
Would be nice to have a drag-n-drop capability for some of the pages. For example, I can easily add a new web resource but it won't necessarily be in alpha order.
- Industry: Higher Education
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
-
Review Source
Best LMS!
We use NEO LMS for short online continuing education courses. Almost never students make question about the navigation and funcionality. The organization is as pedagogical as it can be. Rubrics are an espectacular tool to give feedback to the student participation in forums, discutions, debates and other tasks. We make all the presential and hybrid classes complete paperless, and the full online students enjoy the liberty of learning on the go.
Pros
User friendly.
Cons
We like to have dual dates for the task that have multiple parts.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Students and teachers both find this LMS very easy to use, and to be able to customize is...
The price is perfect. Students and Teachers advise me of the ease of use and the aesthetic appeal of the LMS.
Pros
The ease of use, the visual appeal and the ability to customize the LMS to reflect individual schools.
Cons
It would be wonderful if discussions could have peer reviews and liking. In addition, if there were more options for the type of test questions such as drag and drop.
- Industry: Pharmaceuticals
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Matrix LMS
Great experience
Pros
This LMS provided us the opportunity to continue to provide learnings to our users
Cons
That there is a cycle that limits the number of days the learners can use the LMS.
Response from CYPHER Learning
Hi Mark, thank you for taking the time to leave us a review for NEO! We truly appreciate your feedback and look forward to hearing from you more frequently. We're also glad to see you happy with our Support team!
Kind regards, CYPHER LEARNING.
- Industry: Higher Education
- Used Daily for 2+ years
-
Review Source
I have been using NEO since 2011. Great product. Intuitive, provides excellent roi.
Flexibility, stability. Ease of use.
Pros
The flexibility it provides for designing online and blended courses. Ease of use as admin and instructor. Students love it. Great customer support.
Cons
I am happy with the software. As an administrator I would like to have the ability to re-activate student accounts.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Organized and Accessible
It helps facilitate the learner to their worksheet and other school work. It also makes things possible for educators.
Pros
The worksheet and activities in where in you can make engagement to the learners and facilitator to less in work and improve the capabilities of the learner.
Cons
Some features are not easy to navigate if you don't have knowledge about it.
- Used Daily for 2+ years
-
Review Source
I have had excellent experience with this software!
Pros
I like the user interface. The help features and guides are excellent and have helped my staff with the set up of our courses. It is end-user friendly and has been a great tool for instructors and students.
- Industry: E-Learning
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
NEO through a teachers Eyes
Pros
There are many things I liked with NEO but to sum it up I would say it made our job more efficient and creative. We were able to give students fun and meaningful lessons with efficiency.
Cons
There were no major issues with NEO. The only thing I can suggest would be to upgrade the offline mode of lessons.
- Industry: Financial Services
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
my OPINIÓN
AMazing, very goog
Pros
ther is a full intetration of all the task as managers.
Reply students, invocing, reply questions.
Cons
It is realiable as it runs over AWS
Never goes down
IN ADITTION TECHNICAL SERVICE AND ADVICE TO USE THE SOFWTARE IS EXCELLENT, RELY ALWAYS, ALWAYS , ALWAYS IN MINUTS, !!!!!!
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Great Function and Support
We have been able to meet all of our LMS objectives within an affordable platform.
Pros
This is a robust LMS platform with relevant support and improvements.
Cons
I wish the administrative dashboard was more customizeable.
