BookyWay Reviews

4.7
Overall rating
Reviews

4.7
Overall rating
Reviews
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User Reviews Overview

About BookyWay

BookyWay is a booking application, which helps businesses in the fitness and other industries create courses and offer various subscription plans to members. Key features include web video classes, waiting lists, in-app payments,...

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Feature ratings

Value for Money
4.8
Functionality
4.5
Ease of Use
4.8
Customer Support
4.8

Browse BookyWay Reviews

313 of 313 reviews
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Stefano
  • Industry: Business Supplies & Equipment
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/10/2024

An accessible and reliable solution for managing online bookings for courses

I run technical workshops and BookyWay allows me to set capacity limits for each course, preventing overbooking. For technical classes, where we often need specialized equipment, knowing exactly how many participants are attending in advance is crucial, and this app ensures I’m not oversubscribed.
Also automatic reminders are a big plus because students often forget when their courses start and now I got a drastic reduction in last minute cancellations.

Pros

Affordable platform, perfect for small businesses on a budget. The basic paid plan provides essential features at good price. The mobile app is user friendly and a great benefit for customers. Push notifications to customers is another useful feature.

Cons

Reporting features are still quite limited; more detailed analytics would help me optimize scheduling.

Alternatives Considered

Calendly

Reasons for Choosing BookyWay

I was looking for a more efficient mobile application

Switched From

SimplyBook.me

Reasons for Switching to BookyWay

It's more focused on group courses booking
Tayo
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 05/01/2022

Best deal ever!!! ... After 5 days of Searching

As a business owner that have used two other booking softwares over 6 years, I can tell you that BookyWay offers all the features that my business needed and my clients wanted

Pros

Absolutely easy to setup
Unlimited Locations
Unlimited bookings
Unlimited classes
Mobile App for customer booking (Excellent)
Instructors get to see only clients that book and no more
The gallery of usable photos
The pricing deal
You get to start paying after uploading all existing clients
You only pay when a new client is registered (that's so cool)
Push notifications to client mobile App
You can add validity/Expiration period to client registrations
You can credit client with prepaid classes
You really don't need a payment platform to run this.

Cons

SMS alerts
Email Marketing
Integrations with other Apps (Not sure yet)

Reasons for Choosing BookyWay

Needed a Client mobile App Needed a flexible payment plan Needed clients to see expiration date of registration Needed clients to see number of classes outstanding Needed clients to see all bookings done Clients to cancel or reschedule class easily

Switched From

Appointy

Reasons for Switching to BookyWay

Better pricing Easy of setup Client Mobile App Features that clients can see from Mobile App Unlimited bookings Unlimited number of classes No contracts Easy to edit Unlimited number of instructor and Admin profiles I get to pay only when a new client registers
Blaž
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
2
Ease of Use
5
Customer Support
5

3
Reviewed on 17/11/2022

BookyWay is the best!

Awesome!

Pros

I like the conveince! Its virutally free, but it gives you soo much!

Cons

Its a bit outdated... I wish there were an update...

Alternatives Considered

Wix

Reasons for Switching to BookyWay

Its free!!

Response from Gymtrainer

Thanks for your review.
It would be really helpful to understand which update are you expecting.
We will appreciate further details.

Replied 19/11/2022

Top BookyWay Alternatives

Tatiana
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/08/2023

Best app ever!

Excellent!

Pros

The price and the easiest way to useIt is very intuitive

Cons

The app is just for customer and doesnt work for administrators

Alternatives Considered

BEWE

Reasons for Choosing BookyWay

Pricing

Switched From

BEWE

Reasons for Switching to BookyWay

Price
Austin
  • Industry: Entertainment
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 27/05/2023

Bookyway

Pros

I wasn't expecting the class creator but I loved it. I planned and recorded different lessons on using the equipment we sell and the techniques we teach. They really caught on. It's affordable and it's really easy to reach out to Bookyway for help.Web based but you can use on anything.

Cons

It just wasn't for me. I like the standard booking features and this doesn't have all of them plus it isn't easy to integrate with my payment processing and point of sale software. It might be great for someone else but just not me.

Agnes
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 20/02/2023

Amazing booking software

Pros

It was really easy to implement and set up. It saves me hours every week, as my clients can book and cancel their bookings without having to get in touch with me. It is very easy to use, we (all my clients and myself) love it!

Cons

There is no such, I love everything about this software

Alban
  • Industry: Animation
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 23/01/2023

Good Learning and communication software

Excellent,it allows me to organize online meeting between collaborators, customers and sellers.

Pros

I like this appls because it allows me through its mobile version to attend online class ,or to record them. Very easy to use and accessible to all at a very good price.

Cons

A little limited. This program can also affect others sectors a part form sport and culture. Can be better.

Shajidul
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
3
Customer Support
5

4
Reviewed on 16/02/2022

Small improvements can make this much better

It does the job I need which is create a timteable and allow customers to book into classes. The customers find it easy to use. But the admin side for making changes is a little poor and can be frustrating.

Pros

For the customer the app is great and easy to use

Cons

For admin it's a bit of nightmare making changes, especially if you notice a small mistake on a recurring class and then you have to go delete the class and renter everything. A feature such as allowing changes for all future classes like Google calender would be ideal.

Also most changes need to be done on a pc as the phone browser is not very good. An app for the admin would also be great.

Response from Gymtrainer

Hi Shajidul, which improvement do you think helps bookyway to become a better product except for the chenges to the classes that we are going to release within 2022?

Replied 06/11/2022
Anastasia
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 22/11/2022

Very helpful customer service

I've been using BookyWay ever since I started my business and it has always been relatively easy for both me and my clients.

Pros

Great value for money, easy to use for both administrators and clients, and extremely helpful customer service, I can't thank those guys enough. Very responsive and reliable, they'll respond to every query and answer all of the questions that people who aren't great at tech, might have.

Cons

I manage the timetables for an exercise club and it would help if I could just copy the whole week's timetable to the next week, rather than add classes one by one. I know I can schedule for the month ahead, but it would help if I could copy one of the previous weeks or months cause the classes change sometimes.

Response from Gymtrainer

Thanks for your review and your suggestions about better timetable management.
We will consider it in our development roadmap.

Replied 24/11/2022
Rebecca
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 12/02/2022

Invaluable booking system

I started using BookyWay during the COVID pandemic due to restrictions in the fitness industry. I have been a small gym owner for 25 years and this has been one of the most valuable tools I have introduced into my centre for class control and client communication.

Pros

Easy to use. Choice of language. Clear insight into daily/weekly bookings. Reasonably priced.

Cons

At times the software can run a little slow and be a little ‘ jumpy’ Very limited choice of exercises for client personal programme.

Stella
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/01/2022

My right hand helper. Love it!

User friendly and helpful right from the get go.

Pros

I like how easy it is to use and even my most inexperienced members found it to be a piece of cake.

Cons

I would like some more variety in photos for my specific company.

Sharpn
  • Industry: Sports
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
3

4
Reviewed on 19/12/2021

Great Booking System

Free to start and set up and use. Easy to add courses and classes. Ease of use for members via mobile app or computer. Fairly cheap after initial free trial period to continue to add new members.

Pros

Easiliy accessible via Mobile App, and computer. Ease of use for members and for instructor to add classes and courses.

Cons

Would like it so that either parent (especially in split households) can book their child. Two parents/carerers per child.

Domagoj
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 09/12/2022

BookyWay revire

Great product, easy to use

Pros

Easy to use, especially important for older users

Cons

I would like more payment options available. All news on the linkedin page are on Italian language only.

Debbie
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
5
Customer Support
5

5
Reviewed on 07/02/2022

Easy to use Booking System for customers

Very good customer service. I have e-mailed on many occasions and got all problems solved

Pros

Its so simple and easy to use. Gives my clients flexibility to book onto classes and unsubscribe if they change their mind.

Cons

I would love to be able to have all my members birthday's on the system so that I can easily see who has Birthday's each month. I would like to send a group e-mail to all the clients on the system at once, it currently doesn't allow you to send to everyone. I would also like to use my own pictures, it would be far more personal having group pictures of the clients who come to the class.

magy
  • Industry: Capital Markets
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/12/2021

the best suporter for my gym

the best its only support us when the pandemie start and we have to make appointment

Pros

everithing ,easy to use ,and cheap and exelante .Thank you BookyWay for helping us

Cons

everithing easy to use ,its comforable to use ,you dont need time to make the appointment .THE CLIENT USE VERY FAST AND EASY TO USE

Mattheos
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 01/01/2022

The ultimate business saver

After looking through a few apps BookyWay was the only one which covered all my needs. It has all the features I need and it is easy to set up and be used by my clients.
I also want to express my thanks to the excellent staff members who replied to all of our requests quickly and in detail.

Pros

The creation of the calendar has been a real help for me and the addition of their workouts on the software as well.

Cons

Not having the option to cancel an appointment on a course without having the rest of the weeks also canceled.

Chris
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/12/2021

User-friendly and Reliable

I am pleasantly surprised. Wanted to start with the product because of the low price and then decided to keep it because it works very well.

Pros

No fixed costs a month, good reports, easy to use,

Cons

maybe more options for Credits/Limits would be nice

Rosalind
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
3
Customer Support
0

4
Reviewed on 22/11/2022

Easy to use basic software

Pros

It's easy to learn and use, both for administrators and members.

Cons

Some of the aspects of adding classes could be more efficient for administrators.

Rachael
  • Industry: Leisure, Travel & Tourism
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/11/2022

Great system to use

Very good system and allows me to create new classes and adjust current class set up

Pros

Easy to use the software, easy to explain to clients

Cons

nothing negative to comment on the system.

Valerie
  • Industry: Medical Devices
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
4
Customer Support
0

5
Reviewed on 19/08/2021

Easy to use with user friendly interface

Pros

Once you sign up, it is easy to get your email and password set up to be in the App quickly. The app is easily accessible on your phone and can send you reminders you have scheduled an event.

Cons

I wish there were more hovers over txt to direct you what to do. It is very user friendly but for first time users, it would be nice to have on-screen directions.

Hector
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 19/08/2021

Convenient

Pros

Great because I can book all my apointments with this app.

Cons

Sometimes it doesn't show all hours that are available.

Mario
  • Industry: Farming
  • Company size: 51–200 Employees
  • Used Weekly for Free Trial
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 22/10/2023

Bookyway sport ovunque vuoi

La mia esperienza positiva , mi trovo bene con Bookyway lo consiglio di sicuro, molto pen programmato , e intuitivo

Pros

Mi piace la possibilità di programmare le attività per giorni ed orari , vasta gamma di sport , con video delle attività , la possibilità di vedere i video in live

Cons

Non mi piace tanto i problemi che da l'app , e le lezioni ci vorrebbero più variate

Michela
  • Industry: Telecommunications
  • Company size: 5,001–10,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/03/2024

Molto ben organizzato

Pros

Software molto ben organizzato con qualche area di miglioramento

Cons

La schermata poco user friendly troppo complicato per me

NICOLA
  • Industry: Apparel & Fashion
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 21/05/2024

Sistema di prenotazione e gestione prenotazioni ottimo e funzionale

Pros

Bookway permette di gestire le prenotazioni e la gestione di queste in modo ottimale e semplice, qualsiasi sia la vostra attività

Cons

Ad oggi non ho trovano nessun elemento negativo

Anna
  • Industry: Restaurants
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
3
Customer Support
0

4
Reviewed on 20/03/2024

Prenotazioni facili

Pros

Premetto che non sono un'esperta in campo di prenotazioni online.
Tuttavia ho dovuto mettere da parte il "metodo tradizionale" di carta e penna, per lasciare spazio al mondo informatico.
Il programma è fantastico e super facile da usare.
In pochissimi passi organizzo le prenotazioni, senza scarabocchi su fogli quando i clienti cambiano orari, data o idea........

Cons

A volte il programma si è bloccato mentre scrivevo, ma al resettarlo mi appariva ancora tutto quello che stavo scrivendo

313 reviews