Genius ERP Reviews

4.2
Overall rating
Reviews

4.2
Overall rating
Reviews
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User Reviews Overview

About Genius ERP

Genius ERP is a complete enterprise resource planning (ERP) solution that includes software, implementation services and field expertise for small to mid-sized custom manufacturers. For over 30 years, Genius ERP has been the...

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Feature ratings

Value for Money
4.2
Features
4.1
Ease of Use
4.0
Customer Support
4.1

Browse Genius ERP Reviews

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Manisha
Manisha
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/08/2023

Genius ERP is very Powerful Accounting and Billing System.

Stability and secure financial data sharing product and through the Genius ERP budgeting and projects expense management and tracking is quite effective.

Pros

Documentation and the invoicing capabilities with Genius ERP are useful and the inventory management is perfect and through its features its very simple managing multiple projects financial data. Easy creating clean reports and the access control features response its cost effective and easy on project time management.

Cons

Helpful Accounting tool and the performance its good and i really have nothing to underline from all the Genius ERP functionalities.

Josh
  • Industry: Machinery
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 12/10/2022

A Genius Fit for Custom Manufacturers

The implementation process was shockingly smooth. We were expecting a lot of clean up and things to fix and found that to be very little. Compared to our previous ERP, getting to data and having it available without the need to drill down several levels to find it is a major improvement. The ability to filter data using drag and drop headers makes data processing much faster. Overall it has improved our business functions dramatically and we are only getting started. There are many features we are bringing on board that will further improve the value to the business. The technical team has also been easy to work with and responsive.

Pros

The integration by far was the most seamless and easy process that we've gone through with an ERP implementation. Being a custom manufacturer, we needed an ERP designed for our type of business. From CAD to BOM capability, preliminary purchasing of long lead time parts, scheduling using the drum-buffer-rope method and the ability to access data for metrics and data driven process control, Genius had it all!

Cons

There are some features that are not customizable. If you can't adapt your process to fit then you've got to figure out ways to use other features in a different manner to achieve the goal. Luckily we've been able to do that for most processes and still maintain a high level of efficiency. The software has a Gantt chart feature but its not printable in a format that can be shared. That for us is the biggest omission for software focused on custom manufacturing.

Alternatives Considered

Dynamics 365

Reasons for Choosing Genius ERP

ABAS is a great ERP system but is geared towards "widget" manufacturers when it comes to scheduling. With our company growth it was becoming obvious that we could no longer keep scheduling disconnected from our processes that utilize the ERP system.

Switched From

abas ERP

Reasons for Switching to Genius ERP

Genius is built on the Theory of Constraints and the Drum-Buffer-Rope method of scheduling. It has been proven to be the best method for custom manufacturers who deal with long lead parts, changing priorities and many changing factors that a lot of scheduling packages can't handle. The ability to handle scheduling, provide an accessible database (SQL), not require bolt on packages to be fully functional (finance, CAD2BOM, service, etc.) and cost competitive all gave Genius the edge over the others.
Kathleen
  • Industry: Machinery
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
1
Ease of Use
2
Customer Support
2

3
Reviewed on 20/10/2022

Older versions NOT accounting friendly

I am looking to upgrade our system, because it is by far one of the worst (least intuitive) accounting software programs I've ever used (and I've been in the industry for 10+ years).

Pros

The accounting functions of our business can be tracked with the same software as our ERP

Cons

Finding reports, and basic accounting functions is not intuitive and their online "help" is vague and NOT helpful. There is no way to retrieve past bank reconciliations (that I have found) which is inconvenient when you don't have access to previously saved records. Hopefully they've improved on later versions.

Top Genius ERP Alternatives

Greg
  • Industry: Warehousing
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 12/10/2022

Great Software and Functionality at a fraction of Big ERP Cost!

Very good. From signing the contract to go live with a small trailer manufacturer in NC was 2 months! Good training and experience in ERP helped that, but even if we added more complexity, we could have accomplished it in 4 months, tops.

Pros

Having been in ERP space for 30+ years in Manufacturing Environments, I can attest that Genius ERP provides very robust functionality at a very competitive price. From BOM to Engineering Lifecycle to MRP and MPS, it really does it all. Their training is straightforward and their support is excellent! They also have scheduled "talk with an expert" sessions (~2x week) that enable you to get quick responses on issues of functionality.

Being Cloud hosted means you don't have to invest in the infrastructure and sleep at night knowing your data is safe. Their security is as robust or simple as you'd like it to be. Lastly, if you're familiar with SQL databases, they have a very nice interface through their own Analytics Product and Power BI.

Other nice features: Downloads of views of data to excel, Export/Import of major data sources; Robust custom fields; Report export to Excel, PDF, etc..; REST API to enable web based integrations.

Cons

Being cloud hosted, we have to RDP into Azure (as opposed to a full-fledged html version) to get to a desktop (I believe this is on their roadmap). They do, however, have a Web Shop Floor interface that eliminates the need of the Remote Desktop for shop floor reporting. Lastly, because of the RDP, we have to rely on local default printers for printing (but there are many option for preview->pdf/excel).

No OBC data access, but they do have a nice Power BI connector.

Their General Ledger is servicable, but they tell you that from the outset. And I would never make a manufacturing ERP decision with the quality of the G/L being a major factor. Besides, you can get the data out of Genius via Analytics and/or PowerBI and cut/paste into Excel.

File exchange (through Azure connectors) is accomplished by creating a share on Azure and local company and syncing the two. It's not immediate, but it is relatively timely.

No local admin rights on the desktop, requiring a help desk ticket for any software install or upgrade.

These are all relatively minor inconveniences, when you look at the core functionality of Genius.

Alternatives Considered

Visibility ERP, SYSPRO and NetSuite

Reasons for Choosing Genius ERP

Disparate systems didn't talk to each other. Needed integrated solution to eliminate redundant tasks.

Reasons for Switching to Genius ERP

Cost, better fit, better interface, sales relationship.
Samantha
  • Industry: Machinery
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 13/10/2022

Genius - Great Manufacturing ERP Software

The whole process from implementation to Go Live has been a great one overall. [SENSITIVE CONTENT] has been amazing with us!! I did feel that we were left alone a bit too much during this process, however this in turn has made us much better at understanding the software overall.

Our team has adopted the new system well. We are still working through some issues and need to figure out all of the nuances of a new system.

Pros

Our whole manufacturing process is managed including inventory control. I really like that the team can look into a job and figure out at what stage certain items are at in the manufacturing process.

The engineering side is great, and allows our team not to have to do duplicate entries. This also ensures that there is much less human error since the items are imported directly from Inventor to the Engineering Document. This in turn is transferred to the job.

From the quoting side, we were doing our small quotes manually previously, and now we quote within the system and then when a PO is given we convert it. Therefor no extra entry is needed.

Cons

The accounting side is not the greatest. You can tell that this was added to the software after. It is really hard to follow the transactions. There is potential for it to be better.

I think that one of the biggest downfalls of the software is how buy and sell parts are handled with regards to inventory. The system was not created for this purpose, and therefore is has a big weakness on how this is controlled/handled.

The scheduling is a very hard concept to understand and it takes time to get it to work. There are items that don't make sense at times and you have to dig to figure out why. It is not always clear to know why certain dates are given.

The standard reports are not great.

Alternatives Considered

Divalto, Global Shop Solutions and Epicor HCM

Reasons for Choosing Genius ERP

We outgrew the system.

Reasons for Switching to Genius ERP

We chose Genius over all the others because it had the best manufacturing control for how we handle our business. We had our whole team a part of this process. We had looked at Genius a few years prior to really looking at new ERP systems, and they weren't good enough. But at the final minute, they convinced us to take a look again at their newly updated system and they convinced us that they had improved their system. They may not have the best user interface, however the manufacturing side was better handled than other systems.
Ram
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 02/11/2023

Great ERP Software for Enterprise Companies

I Highly recommend the Software and Support

Genius has significantly reduced the time it takes to plan, Make offers and produce projects. We have a live view of project costs and customer history. We are very efficient in the production process and manage data electronically from one platform

As a Manager am able to get the custom reports with the best dashboards and it helps me to take better decisions

Pros

Genius ERP enabled us to integrate information modules into one user-friendly platform .Integrating our time on the production flooe with accounting, quoting, Scheduling, Invoicing, Production Planning, CRM and estimates, We have a single portal to view all information.

Cons

Out of the Box solution is very good but custom reports needs to be generated. If you want to manage customization at home, you need to learn how to use Power BI

Eric
Eric
  • Industry: Mechanical or Industrial Engineering
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 03/01/2019

Great ERP for manufacturing

We have replace our Epicor ERP with GENIUS ERP and we are very happy with the change. Genius is way faster than Epicor and is easier to learn and operate. I highly recommend Genius ERP.

Pros

This is a very effective ERP. The software is easy to learn and easy to operate. It can by automated to a certain degree with it's GTA (Genius Task Automation) system. Every major updates comes with many new features, so it get better and better with every updates.

Cons

Customization is very limited with Genius. You cannot change or alter the behavior or the look of the software. You may lose some needed functionality when the software is updated. Somme bugs can take many updates before they get fixed.

Response from Genius Solutions

Hi Eric, We're so glad to hear that you are happy you made the switch to Genius ERP! We want to make our software the absolute best and are always trying to work out the kinks, so thank you for the feedback. I'm pleased to hear that you think we are always improving and that you would highly recommend us. Thanks for taking the time to leave us a review! - Jesse Linklater, Director of Marketing

Replied 02/07/2019
Monica
  • Industry: Packaging & Containers
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
2

4
Reviewed on 15/08/2024

Better than Most

My overall experience is that it has better Manufacturing capabilities than most ERP systems.

Pros

What I liked most about Genius ERP system was that it has easy access to export/import to excel.

Cons

What I like least is the accessibility to Tech Support.

Gibran
  • Industry: Mechanical or Industrial Engineering
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 14/08/2024

Powerful but Challenging: A Review of Genius ERP

Overall, the experience with Genius ERP is good and the system is powerful, but self-learning can be challenging due to limited training resources.

Pros

Genius ERP covers the entire product life cycle for custom-made shops. It handles everything from design and quoting to production and delivery, ensuring seamless management and efficiency throughout the process.

Cons

Genius ERP effectively manages custom-made products but has limited training resources and fewer quality tools than expected. Additional support from the vendor or user communities may be needed.

Ramil
  • Industry: Industrial Automation
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 20/08/2024

Genius ERP is awesome!

Overall, my experience with Genius ERP is very good. I have learned how to use it very quickly. There are also "help" options in just a click of a button.

Pros

System is easy to navigate; very easy to use and it has the functionalities that our business needs.

Cons

There's not enough variation of the crystal reports.

Mike
  • Industry: Machinery
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/07/2019

Great Support

We have really just begun to capture some data, but advantages so far are job costing, tracking/scheduling, and analysis.

Pros

Easy to navigate, comprehensive data collection and analysis.

Cons

Some fields are not readily searchable, or smart. Many softwares today allow you start typing and it knows what you are looking for - making recommendation or gray line filling in so you can simply hit enter.

Alternatives Considered

JobBOSS²

Reasons for Switching to Genius ERP

Better support, better software (easier to navigate), more intensive training.

Response from Genius Solutions

Hi Mike,
I'm glad to hear that our software is working out for you and that you have found it to be helpful, especially in terms of data collection and analysis. I will pass your comment about some fields not being readily searchable or smart on to our product teamwe are always looking for ways to improve and make our software easier to use. Thanks for leaving us a review! - Jesse Linklater, Director of Marketing

Replied 25/07/2019
Frédéric
  • Industry: Machinery
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
3
Ease of Use
5
Customer Support
4

4
Reviewed on 03/07/2019

KISS principle

Overall, we are happy to be working with Genius ERP.
It provide use with all the informations necessary to make decision regarding production and purchassing.
Today we feel in control of our production cost and our inventory and can focus most of our time on product devellopment and in our continus improvement process.

Pros

I really like the simplicity of the software, it's simple and clear with the right amount of information on screen for the need of a small to mid-size business, it makes it easy to use for new employee. The UI is pleasant to use, and make it simple for user to find an option or to understand where to click.

Technical support is quick to repond when you have a major issue.

The transfert from engineering to manufacturing is fast and easy, the integration with Solidwork is simple tu use and makes it really .

Cons

I really don't like the fact that they make changes to the software and force sometime a way of working instead of adding a configuration option to let the user choose how he prefere the software to repond.

They choose simplicity, but sometime it makes it diffcult to twaek the software to your need when it could have been achieved with a simple control box in the configuration menu.

Response from Genius Solutions

Hi Frederic,
We're really happy to hear that you find our software simple to use, that it provides you with all the information you need, and that you find the transfer between engineering and manufacturing fast and easy. I understand your concerns about wanting to configure the software to your needsI will pass this on to our product team. Thanks for taking the time to leave us a review! - Jesse Linklater, Director of Marketing

Replied 25/07/2019
Gowtham
  • Industry: Machinery
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 14/09/2020

Genius Impacts your whole company!

Genius ERP was meant to solve our COGS, BOM and Inventory issues. So far, we have not been using their financial module; which may put a damper on the cost of inventory. However, we have seen drastic changes and are optimistic about POSS' ERP system and its features going forward because of the implementation of Genius.

Pros

Genius ERP system is a user-friendly and customizable ERP system. We had many customizations that had to be done to fit our company, and Genius was able to fulfill and exceed expectations. The modules are easy to follow and it was a breeze to implement it within our team.

Cons

There are some technical issues which pop up that tend to take some time to fix. However, when they do fix it, they tend to go away and there is never repeating issues.

Response from Genius Solutions

It's great to hear that making the switch to Genius ERP has not only met but exceeded your expectations! Thanks for taking the time to leave us this review!

Replied 08/10/2020
Michael
  • Industry: Maritime
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
3

4
Reviewed on 23/08/2021

From spread sheets to ERP

Overall, it has been satisfactory. We are excited about some new improvements coming out. They have

Pros

The sales staff did a very good job. After struggling through the initial set up. My team has adapted and we use it company wide. It has been a great tool and has a lot of potential for us.

Cons

The accounting is not as easy or as flexible as our previous accounting system. We do everything from manufacturing to retail sales, including having a dealers and distributor network. We have monthly fees due to customers and have service teams in the field. We have had to create several work arounds but overall it has been continually improving.

Kristen
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 24/09/2020

A User Friendly ERP System

They offer many different avenues for training; Genius E-class, Genius Academy and an in depth help section within the software for each module. Genius has a strong desire to have a satisfied customer.

Pros

Genius is used across our whole organization. It is easy to navigate and learn. It has helped us streamline processes, reduce costs and increase customer responsiveness.

Cons

Genius is not yet entirely web based. We have run into situations where the software is not advanced enough to support us on automation projects that we would like to implement. Customization of reports can be costly.

Response from Genius Solutions

Hi Kristen, I'm glad to hear that Genius has streamlined your processes and reduced your costs that's what we strive to do for our customers! Thanks for leaving a review!

Replied 08/10/2020
Stuart
  • Industry: Mechanical or Industrial Engineering
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 13/12/2018

Engineering Manager

We have had an excellent experience with Genius. Their personnel are very knowledgeable and professional. The software can be implemented to suit many different types of businesses.

Pros

Flexible reports allow you to easily customized format and included the data you want in your report

Cons

Operation of modules is not customizable, but new features are added regularly in new releases

Response from Genius Solutions

Hi Stuart, Thanks so much for sharing your excellent experience with Genius ERP! I am glad to hear that our reporting feature is working well for you. Thanks for the feedback, we really appreciate hearing from our customers! - Jesse Linklater, Director of Marketing

Replied 02/07/2019
Larry
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
5

4
Reviewed on 22/10/2021

Genius ERP

System resilience is very good. Overall, we depend on Genius for our daily operations and this has proven successful for our business.

Pros

Product has a broad appeal across organizations, functions and processes.

Cons

Security and data privacy are a real challenge. Controlling who can see labor hours and labor costs and the ability to derive hourly rates by employees is very complex and not intuitive. Once understood, however, the ability to control who sees what is powerful, but the learning curve is steep and complex.

Jeff
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/09/2020

FR

good so far , still implementing

Pros

best fit for our manufacturing business for FR

Cons

not sure yet? Unable to handle piece work labor as preferred

Alternatives Considered

NetSuite

Reasons for Choosing Genius ERP

Reporting not good on E-2

Switched From

M1 ERP

Reasons for Switching to Genius ERP

best value for our company
Pierre
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 19/12/2018

Good Product and user friendly

Pros

-User friendly
-Easy to switch from one module to an other
-Customizable reports and good features
-Good overall service
-Affordable

Cons

-Documentation and User Guide not always up-to date

Response from Genius Solutions

Hi Pierre, I am glad to hear that you like our ERP has features and that you find the system to be user friendly! I will pass on your comments about the user guides not always being up-to-date. We are always looking for ways to improve, so I really appreciate you taking the time to give us some feedback. - Jesse Linklater, Director of Marketing

Replied 02/07/2019
joel
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
4

4
Reviewed on 02/07/2019

Genius review

Its a good ERP easy to implement and to friendly user.

Pros

The fact that it have a complet treatment from the bid to the invoicing.

Cons

Planning feature

Response from Genius Solutions

Hi Joel,
Thanks so much for leaving us a great review! We're glad to hear that you find our software user-friendly and are able to use it for your entire businessthat's what we strive for! - Jesse Linklater, Director of Marketing

Replied 25/07/2019
Masoud
Masoud
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 17/08/2021

convenient and flexible ERP

It is an strong ERP tool. It is capable of synchronizing all the departments, from accounting to customer service. Even the smallest elements of the supply chain is featured by useful tools.
Moreover, it has a high capacity of customization. I am amazed by the flexibility in creating the forms and hard-copies.

Pros

flexibility for customization, convenient dashboards, quantitative demonstration, integration with accouting

Cons

shortage of formulating quantities, shortage of built-in analytical tools

Gaetan
  • Industry: Textiles
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
4

4
Reviewed on 24/08/2021

Responsable of Engineering

I can get a lot from the data base and use pivot tables and get all the analysis needed.

Pros

Genius is a excellent product which is intuitive and quite easy to use

Cons

In my opinion the Quality (non-conformities) section is not as we should expect for such good ERP

Fabiola
  • Industry: Industrial Automation
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
5
Ease of Use
2
Customer Support
5

4
Reviewed on 21/10/2022

Good... but to much clicking, it doesn't predict your activity or preferences

I have great expectations and still learning to use it, although to much clicking here and there, it will be useful if it would predict the repetitive daily action for the user, the research filters are annoying.

Pros

Everything is well connected, improve the budget control.Great to manage customer prepaiements.

Cons

Not all the screens save my view preferences, it doesn't predict your daily actions so the filters become very annoying to use. The updates sometimes mess with some of the customed reports. You cannot bill non-stock items under an invoice made from an expedition for stock items.

Vincent
  • Industry: Import & Export
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
3
Customer Support
4

4
Reviewed on 20/10/2022

Purchasing and inventory management

Im sure tehre is a lot op options that would be usefull that we do know even know abouté

Pros

Easy to use, lot of oftions but some options are not adapted to us

Cons

Cannot enter the same lot number twice and some functionalities are hard to use.

Chris
  • Industry: Machinery
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 11/07/2019

Easily the best ERP software we have used.

Pros

Its fast and accurate job costing, labor and material tracking.

Cons

There are some screens that don't seem to ever remember the user preferences and need to be re-organized every time they are opened. A small but annoying thing to do every day.

Response from Genius Solutions

Hi Chris,
Thanks for taking the time to leave us a review! We're very happy to hear that Genius ERP is the best ERP software you have ever used! I will pass this on to our team! - Jesse Linklater, Director of Marketing

Replied 25/07/2019
146 reviews