User Reviews Overview
About DocVilla
DocVilla is a HIPAA-compliant Cloud-based software for medical practices. DocVilla offers integrated EHR (Electronic Health Records), EMR (Electronic Medical Records), Telemedicine, Electronic Prescriptions (eRx), EPCS (Electronic...
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- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Monthly for 2+ years
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Review Source
Super customizable
Excellent so far ! Highly recommended for anyone.
Pros
We use and partner with DocVilla for various medical practices across the nation. It’s offers us a white labeled and customized solution and has everything we need.
Cons
Nothing. It’s an excellent and super customizable software
Response from PS3G
Hi Smiita,
Thank you so much for your positive feedback and for entrusting DocVilla with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Love the EHR and Customer Service
Amazing, Fabolous, Expectational customer service.
Pros
Customer Service and the EHR software Product
Cons
Nothing. This guys are amazing to work with. I highly recommend to anyone.
Response from PS3G
Hello Devi,
Thank you so much for your positive feedback and for entrusting https://www.DocVilla.com with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!
- Industry: Mental Health Care
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
DocVilla has helped our practice get back to normal!
See above. I genuinely enjoy the system and believe we have made the right choice. DocVilla needs to promote themselves more to the mental health/psychiatric community.
Pros
I wanted to take a moment to express our satisfaction with DocVilla's all-in-one system. Since adopting it, we've been consistently impressed with its performance and functionality.
Following the merger that led to the transition from Kareo to Tebra, we experienced some disappointment with the new platform. However, DocVilla has surpassed our expectations, delivering on its promise's in a way that truly benefits our practice.
The system's provision of excellent customer support has been invaluable, ensuring that any issues or queries are addressed promptly and effectively. Moreover, its seamless claim submission process has streamlined our administrative tasks, saving us time and effort.
Perhaps most importantly, DocVilla's patient payment and ERA processing capabilities have been a game-changer for us. The system not only facilitates smooth transactions but also enhances the overall patient experience, which is essential for maintaining satisfaction and loyalty.
In light of our positive experience with DocVilla, we're confident in our decision to rely on this platform for the long term. We're grateful for the consistent quality and reliability it offers, and we look forward to continuing our partnership.
Thank you for providing such an exceptional solution for our practice's needs.
Cons
I would like for DocVilla to give me the option to email patients when a change is made on their appointment. Sometimes a mistake is made, such as telehealth is booked in Error. When this happens patients get confused.
Response from PS3G
Hi Rose,
Thank you so much for your positive feedback and for choosing DocVilla for your comprehensive EMR, telehealth, patient portal, messaging/SMS, eFax, eRx, EPCS, practice management, task management, patient reminder notifications, and insurance billing needs.
Whenever you update/cancel an appointment, patients automatically receive an email notification about the change. You can also send secure, HIPAA-compliant messages directly through the patient portal. DocVilla will alert patients via email that their doctor has sent a secure message, prompting them to log in to the patient portal to read it. For patients who haven't set up a patient portal account, you can text them directly on their mobile phones, ensuring to only include non-PHI data. Please be cautious with direct emails to patients, as using common free email services like Yahoo, AOL, and Gmail could pose HIPAA violations due to potential data harvesting or the risk of sending emails to incorrect address.
Thank you!
Top DocVilla Alternatives
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
5 star EHR and Practice Management Software
I work remotely and it's very fast software. So never had any issues with any downtime. I do patient scheduling and medical billing and other office management in DocVilla EHR.
Pros
https://DocVilla.com is all in one practice management EHR software. It has everything that the doctor needs in one place. I work as virtual office manager for a medical practice and the doctor and nurses love DocVilla EHR software.
Cons
Nothing so far. The doctor loves it. It's super user friendly, fast and easy to use. It's perfect.
Response from PS3G
Hi Francheska,
Thank you so much for your positive feedback and for entrusting https://DocVilla.com with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Fabulous Customer Service
Pros
Compared to other systems we've used DocVilla is miles ahead of any of the competition when it comes to customer support.
Cons
We are a small psych practice. The system works great but some decisions have been made for features that don't fit the best with our needs but fit better for larger practices.
Response from PS3G
Hi Jeremy,
Thank you so much for your positive feedback and for entrusting DocVilla with your EMR, telehealth, patient portal, messaging/SMS, eFax, eRx, EPCS (Controlled Substances), practice management, task management, patient reminder notifications, and insurance billing needs. DocVilla is utilized by a wide range of healthcare providers from solo practitioners to small, medium, and large-sized practices.
As a comprehensive solution for any practice, it's understandable that not all features may be applicable or relevant to every practice setting. We truly appreciate your choice to use DocVilla and your confidence in our platform. We look forward to continuing to serve your practice's needs and to further enhance our services based on the valuable feedback we receive.
Thank you!
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Best EMR system
Fabulous and excellent. The customer service is amazing.
Pros
I work as office manager in two medical practices. One of them uses DocVilla. It has all the features that the doctor and staff needs including medical billing. I recommended DocVilla to the doctor of the other practice I work with and he would also be implementing DocVilla in his practice for EMR, telemedicine, billing, and patient portal.
Cons
This is all in one EMR and has everything that you can think of.
Response from PS3G
Thank you so much for your positive feedback and for entrusting https://DocVilla.com with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!
- Industry: Mental Health Care
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Mental Health Therapist Review
I have been using DocVilla for approximately 1 month and I can say it's very user friendly. There are also a ton of tutorials I can watch if I'm not sure how to do something.
Pros
As a new therapist, DocVilla has made scheduling simple. If a client discusses medication management in session, I can easily schedule an appointment with one of our psychiatrists and vice versa. I love that I can join video conferences directly as well as complete my charting and case notes all in one spot. I'm sure there are many features I haven't discovered yet as a new user. I like that I can record sessions for discussions during clinical supervision.
Cons
I am a new user, so maybe this is possible. But I wish there were a chat option available during video conferences. I could easily add links to resources for my clients there. That would be a bit more convenient for me than screen sharing.
Response from PS3G
Hi Nicole,
Thank you so much for your positive feedback and for entrusting DocVilla with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!
Additionally, you have the capability to communicate with your patients in real-time during consultations. You can send messages directly to the patient portal or via text/SMS. This ensures all chat is logged and documented for HIPAA compliance and audits. Since DocVilla is browser-based, you can manage video calls in one tab while charting and messaging in another, ensuring seamless communication and efficiency.
Thank you once again for your trust in DocVilla.
Regards,
DocVilla team
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Aspire Health
Pros
Very easy to use
This EMR does everything you need
Cons
None so far
Have been using it for 6months
Response from PS3G
Hi Muhammad,
Thank you so much for your positive feedback and for entrusting https://www.DocVilla.com with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Monthly for 6-12 months
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Review Source
All-IN-ONE cloud based EHR
Amazing experience working with their team. Very professional and timely implementation for the medical practices.
Pros
Ease of use, cloud-based, customizable for medical practices. Multi-Specialty EHR. Excellent customer service and engineering for anything that we need for our medical practices.
Cons
DocVilla does not have any cons. I love and recommend it for any medical practice.
Response from PS3G
Hi Vishakha,
Thank you so much for your positive feedback and for entrusting https://www.DocVilla.com with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!
- Industry: Medical Devices
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
All in One EHR with Medical Inventory Management.
Pros
Super easy to use for the doctors and amazing customer service.
Cons
Nothing. its all in one software for medical practices.
Response from PS3G
Hi Kaustav,
Thank you so much for your positive feedback and for entrusting https://www.DocVilla.com with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Really Happy with DocVilla
I am happy customer. No complaints and would definitely recommend them.
Pros
I love their customer service. We needed a lot customization which not many EHRs were offering. DocVilla helped us with customization as well as custom white labeled patient portal.
Cons
It has a lot of features so it has a learning curve. Otherwise, it's a great platform.
Response from PS3G
Thank you for taking the time to share your thoughts and for choosing DocVilla as your EMR. We look forward to continuing to support your practice's success and to any future opportunities to serve you.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
All in one EHR software
I have evaluated a lot of EHRs before we switched to DocVilla and love it.
Pros
Everything. It's easy to use EHR with labs, eRx, practice management, cloud based, telemedicine, inventory management. I love their feature of services where we can bundle the ICD, CPT and SOAP. Customer service is phenomenal.
Cons
It's an excellent EHR software. I love it.
Reasons for Choosing DocVilla
They are sunsetting in December 2024, so we had to make the switch. I am glad we switched and came across DocVilla.Switched From
AMS Ultra ChartsReasons for Switching to DocVilla
My office manager evaluated all the different EHRs and presented me with all the pros and cons. I saw their demo and loved it. I did see the demo of other EHRs as well.- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall great platform, happy customer
Overall I am happy and I would recommend DocVilla
Pros
We are part of bigger hospital system and already have EPIC. We wanted an easier EHR for direct primary care, telemedicine, patient portal and other needs. DocVilla was able to provide that solution as we didn’t find many softwares with DPC. Customer service is great, professional and prompt. Also, I have not seen any downtime yet in EMR.
Cons
Nothing that comes in my mind. There was a learning curve in creating templates but customer service helped us out with training. It’s fast and pretty much everything including erx, telemedicine works fine.
Response from PS3G
Hi Sarah,
Thank you for your kind words about DocVilla.com
We are glad we were able to assist you with your EMR, DPC, eRx, telemedicine, patient portal and customization needs. Your feedback is invaluable to us as it encourages our team to continue enhancing our services and offerings. We look forward to serving you further with your medical practice needs.
Thank you
DocVilla team
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Love the customer service
It has been a great experience overall. I would recommend them to anyone looking for an EMR system.
Pros
Simple and efficient, Everything is in one place. Love the customer service.
Cons
Don't really have any. I love the system!
Response from PS3G
Hi Cisera,
Thank you so much for your positive feedback and for entrusting DocVilla with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
DocVilla is the best EMR
Awesome and fabulous
Customer service is great
Pros
Its super user friendly and customizable EMR for my medical practice needs
Cons
I highly recommed https://docvilla.com to any medical practice
Response from PS3G
Thank you so much for your positive feedback and for entrusting https://DocVilla.com with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Highly recommended EMR system
Since I started using docvilla, It has been a simple process and I love how responsive they are.
Pros
It is very simple to use and always available on all my machines.
Cons
I love all of it. No complaints so far.
Response from PS3G
Hi Courtni,
Thank you so much for your positive feedback and for entrusting DocVilla with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Awesome software
Pros
Easy to use and excellent customer service
Cons
DocVilla has everything that I need or the doctor needs
Response from PS3G
Hi Deepti,
Thank you so much for your positive feedback and for entrusting DocVilla with your comprehensive healthcare needs including EMR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Monthly for 2+ years
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Review Source
Best EMR PM I have seen
Excellent. I highly recommend it to anyone looking for all in one EMR EHR PM software
Pros
I would highly recommend DocVilla to any practice. I work as IT Strategy consultant and have been recommending and leveraging DocVilla for multiple practices. All the doctors have been extremely happy with the software as well as customer support. DocVilla EMR engineering team is knowledgeable to even customize the software for various practices e.g I have connected DocVilla with salesforce CRM using API for patient marketing.
Cons
Nothing comes in my mind. DocVilla is all in one software that is super customizable
Response from PS3G
Thank you so much for your positive feedback and for entrusting https://DocVilla.com with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Love the EHR and its customer service
Pros
DocVilla.com is all in one EHR and is super user friendly!
Cons
Nothing. This is a phenomenal platform for the medical practices
Response from PS3G
Hi Hardav,
Thank you so much for your positive feedback and for entrusting https://DocVilla.com with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
EHR with billing
Super intuitive and easy to use
Payments come from the insurance
Doctor loves the EHR
Pros
We use it for medical billing and doctor loves it
Cons
This is the best software we have used so far
Response from PS3G
Hi Disha,
Thank you so much for your positive feedback and for entrusting https://DocVilla.com with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Secure hipaa compliant EMR
I am senior IT consultant and help medical practices choose the right software. I refer DocVilla to any practice looking for all in one software and at the same time need secure and fast software. They use AWS and Google cloud.
Pros
They have an excellent team of developers who really care about their customers and cyber security. The doctors and staff love DocVilla
Cons
Nothing at all. This is excellent product and I would recommend and refer it to any practice
Response from PS3G
Thank you so much for your positive feedback and for entrusting https://DocVilla.com with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!
- Industry: Medical Practice
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Great EMR with great customer service
Easy transition with great customer support to get everything up and running
Pros
Many features available to meet the needs of my growing practice
Cons
I haven't had any problems. I love everything about this software
Response from PS3G
Hi Lisa,
Thank you so much for your positive feedback and for entrusting https://DocVilla.com with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Great EMR with customization
Definitely recommend it to anyone. I have experience with a lot of EMRs, but DocVilla is the best I have seen so far.
Pros
I am a IT consultant and work with various medical practices to help them select the right product for their practice. I highly recommend DocVilla and have implemented the product for various practices over the past 2 years.
Cons
None so far. Their engineering team is excellent and very helpful.
Response from PS3G
Hi Parag,
Thank you so much for your positive feedback and for entrusting DocVilla with your comprehensive healthcare needs including EMR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Works great and has everything
Pros
I love everything about it including it's ability to customize and connect with other softwares that we need for marketing. Customer service is super knowledgeable.
Cons
Nothing comes in my mind. I am happy with them and recommend them.
Response from PS3G
Hi Anjali,
Thank you so much for your positive feedback and for entrusting DocVilla with your comprehensive healthcare needs including EMR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
It actually works
Pros
When Docvilla says their software does something. It actually does it.
Cons
Their software is written mainly for medical practices. Our psychiatric practice has had to be flexible in some areas to account for this.
Response from PS3G
Hi Kayla,
Thank you so much for your positive feedback and for entrusting DocVilla with your comprehensive healthcare needs including EMR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, task management, patient reminder notifications, and insurance billing.
DocVilla is favored by a diverse range of specialties such as primary care, psychiatry, pediatrics, gastroenterology, obesity/bariatrics, occupational medicine, and Direct Primary Care (DPC), among others.
Specifically for psychiatry, we offer specialized templates and screening tools including DSM V, PHQ9, GAD7, ADHD, ZUNG, psych evaluations, and substance use assessments
As a comprehensive solution, we understand that not every feature may be applicable to every practice setting. We deeply value your decision to choose DocVilla and are committed to continually enhancing our services based on the feedback we receive from practices like yours
Thank you!
