User Reviews Overview
About Hostinger
Hostinger is a website hosting and virtual private server solution that helps businesses set up websites, schedule data backups, manage domain name system (DNS), set up PHP configuration, and more on a centralized platform. It...
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- Industry: Information Technology & Services
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
It totally blew me away from a marketing point
It's great, you can even do Costum DKIM's within' Hostinger for each Domain, thats extremely valuable
Pros
100 free Emails for each of my domains without additional cost
Cons
We had a bit of struggle, I used the Business Starter Email Package together with several of my Domains. When I canceled it and wanted to change to the 'included free emails' within my hosting plan, the software didnt let me. i'm grateful that the support was able to solve this issue
Response from Hostinger
Dear Chris,
We're glad you took a few minutes to share your experience with us! It's always great to listen to our customers.
Best regards,
Team Hostinger
- Industry: Design
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Live Customer Service Was Consistently Good
Overall, I found the service to decent especially the live customer support. They listened well and addressed my needs without running around the inquiry as if to kill time until the answer was found. If the person didn't know, they would tell me they need to look into it and would return shortly which I really appreciated. They do offer DIY VPS hosting which I believe keeps the price to a reasonable amount.
Pros
I really liked the tech support I received when I asked for a real person to answer my inquiry. They also don't use the opportunity to upsell you features you may not need and I really appreciate this. I didn't feel like I was being coerced into spending more money.
Cons
I didn't like that they too have moved to chat bots to solve any support questions, but I suppose it's how things are done now with a lot of companies. I am not too keen on their interface either. I don't think the design is intuitive for finding things quickly.
Response from Hostinger
Hello, Jacqueline,
It's wonderful to know that you feel this way! Thank you for sharing your thoughts with us.
We wish you a fantastic day,
Team Hostinger
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Scam hosting company
Cons
Avoid Hostinger at all costs! They're scamming people out of their money and providing zero service. They charge for things they don't even deliver, and their hosting is painfully slow compared to others on the market. Only consider Hostinger if you're actively seeking a sluggish/bad hosting experience.
Response from Hostinger
Hi, Manoj,
At Hostinger, we're constantly perfecting the services we offer, and our customer's feedback is our stepping stone. Thanks for sharing yours.
The Customer Success Team will receive your feedback as they're focused on avoiding such situations in the future. We invite you to let us know of any other details via [email protected] — we're eager to hear from you!
Best wishes,
Team Hostinger
Top Hostinger Alternatives
- Industry: Computer Software
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
Exceptional value and performance- A reliable partner for growing websites
My overall experience with hostinger has been remarkably positive. From the beginning , the platform struck with perfect balance between affordability and high performance making it easy to launch my website with confidence.
Pros
One of the things I appreciate most is its affordability, offering some of the best prices in the market, especially for beginners or small businesses looking to get started without a huge investment.
Cons
One of the things I liked least about hostinger is their live chat support, although responsive, but only accessible after logging in, which can be frustrating if you are seeking quick pre-sales answers or troubleshooting help before account access.
Response from Hostinger
Hi there,
We carefully developed our services with our customers in mind, so earning your stamp of approval means the world to us! Thanks for the review.
Best regards,
Team Hostinger
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Hostinger is more than a wordpress websites hosting
Hostinger definitely makes it easy to work as a WordPress developer, especially when it comes to multiple websites. After trying several hosting providers, I can say that they are the most successful I have found. It's worth a try.
Pros
Hostinger provides website hosting with an advanced website management interface that includes everything you need include buying a domain, quick WordPress website setup, and email inbox for your website. The interface provides very easy control over multiple websites, and what I really liked is that there is the option to disable WordPress plugins directly from the Hostinger interface in a user-friendly way, its really important thing when some plugin is breaking your site and you can't enter your site dashbord. I was also impressed that the login is with a Google account, which provides convenience and a reliable level of security. In case of a problem, there is 24/7 support from chat representatives who are always happy to help. In conclusion, at Hostinger I found a satisfactory solution for managing multiple WordPress websites in one place.
Cons
The only downside I can mention is that when I tried to transfer an existing site from another hosting provider, it wasn't very easy for me. I couldn't transfer it smoothly as-is and I had to make a lot of adjustments. However, some of the sites were transferred more smoothly. It depends on which hosting provider the site comes from, so it's not entirely Hostinger's fault.
Response from Hostinger
Hi there,
Thanks for taking a few minutes of your day to share your experience with us! Be sure we'll keep improving our services, so this partnership of ours gets better every day.
All the best,
Team Hostinger
- Industry: Investment Management
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Great option for small or simple projects.
We switched to Hostinger after a very bad interaction with a competitor's customer service, the experience has been great so far. It's everything we expected and wanted plus a few extras.
Pros
Their customer support is great, documentation is very good, the service they provide is very good too and their menus and overall website management tools are great.
Cons
Sometimes it might feel like they hold your hand more than is necessary when setting up things, but this can be a very good thing for users who are not very technically inclined.
Reasons for Choosing Hostinger
Bluehost's customer service is terrible, slow, and prone to just copy paste the same answer over and over. That aside, their menus and website management tools are not really good.Switched From
BluehostReasons for Switching to Hostinger
The price was right, and after a quick talk with their sales team, we decided they were a company we liked.Response from Hostinger
Hello, Fernando.
That's just what we like to hear! Our Customer Success Team works 24/7, just to ensure your hosting journey is as smooth as a dream.
Best of luck,
Team Hostinger
- Industry: Computer Hardware
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Good Deal Only For basic Needs for a page
I got the promo to try Hostinger but its a lie about the whole deal since if you want to take payments in your website so if you want a ecommerce store you have still upgrade to a business plan. The $30 dollasr its for the very basic if you want more you have to uprade.
Pros
I mean it works, has enough tools for a website.
Cons
If you are taking payments it limits you to use only 2 providers that they have, like Stripe there's not even square payments option.
Alternatives Considered
GoDaddy Website BuilderReasons for Switching to Hostinger
I wanted to try it since they advertise the ai so much but needs upgrade if you want to use more simple tools.Response from Hostinger
Hello there,
We sincerely apologize for this experience. That's not the level of quality we expect to offer our clients, but your review is more than welcomed as it allows us to improve our services.
The concerned teams received your review to collect feedback, but please share more about your account and this situation via [email protected]. We'd love to learn how to upscale this partnership!
Best regards,
Team Hostinger
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Great product
Pros
Budget friendly and reliable. Different locations available closer to your location.
Cons
Would have preferred an easier setup for CDN
Response from Hostinger
Hi,
Thank you! We want nothing more but your happiness and business success. Let's keep reaching for the stars!
All the best,
Team Hostinger
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Monthly for 6-12 months
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Review Source
A good host with slightly confusing tools
I used Hostinger for a few websites, domains and associated email addresses. The experience was mostly good, the websites were quick to set up, but I ended up limited with some of the options of the builder.
Pros
Hostinger is a good host offering a huge variety of services, being able to be the only hosting provider a business needs. Its comprehensive dashboard offers a lot of help with setting up each service. Its website builder is easy to use.
Cons
The dashboard can be unnecessarily complicated for some operations, requiring some trial and error sometimes to get it to do what is needed. The website builder can sometimes be tricky to use when doing anything advanced, and it generates pages which cannot be copied or modified easily with another tool.
Response from Hostinger
Hello, Michel,
Thank you for your time to share the feedback with us! It is our pleasure to provide services for you.
Best regards,
Team Hostinger
- Industry: Wholesale
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Easy, fast and affordable
It was a positive experience, I set up a website in a couple of hours and it was very easy for someone with very little experince
Pros
How easy is to set up a new website and also the cost
Cons
Sometimes is not as easy to update some of the pages. They should have video tutorials
Response from Hostinger
Dear Carla,
We carefully developed our services with our customers in mind, so earning your stamp of approval means the world to us! Thanks for the review.
All the best,
Team Hostinger
- Industry: Writing & Editing
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Hostinger is Great!
Overall, it's been a pleasure to use.
Pros
I really like how easy this system is to use and how responsive the team is when I've needed assistance. They also took some of my concerns into consideration about update statuses and keeping users informed. It makes running a site very simple. Once my other site is up on another server, I plan to use Hostinger as my future hosting site for it as well because, honestly, the price can't be beat.
Cons
The only thing I haven't enjoy so far would be that they need to find a better way to alert users to when their server will be down for maintenance. Their current options either flood your mailbox with info on servers that aren't yours as well as yours or you have to check daily and search for your server. If they had a system to just contact the correct server users when the server would be down, instead of everyone not even on the servers, it would help admins let users know quicker that the site will be down for maintenance.
Response from Hostinger
Hello, L'Nai! Thank you so much for such an insightful and valuable review. We are flattered to have you on board with us. Also, your note about maintenance alerts has been forwarded to the responsible team - we have already contacted you with more details!
- Industry: Furniture
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Best for Web Hosting
Pros
Affordable and buying a domain is easy on Hostinger. Their business email service is also affordable.
Cons
The pricing. It can be made more affordable.
Response from Hostinger
Hello,
Thank you for choosing us — we are happy to have you onboard!
Cheers,
Team Hostinger
- Industry: Education Management
- Company size: 501–1,000 Employees
- Used Weekly for 1-5 months
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Review Source
Website builder
All goods
Pros
Its very nice website builder for my business as digital world.
Cons
if we get email unlimited that would be more useful for us.
Response from Hostinger
Dear Santosh,
Thanks for taking a few minutes of your day to share your experience with us! Be sure we'll keep improving our services, so this partnership of ours gets better every day.
Best regards,
Gabriela
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Strong Service with Perfect Price
Strong service and very good performance, along with the cheap price, which is one of the most important strengths of the choice.
Pros
• The stability rate and performance of the service is good most of the time.• Technical support is good and fast.• Good security measures and a free ssl certificate.• Free site transfer service.• Provides a free tool for creating websites.• Prices are low with many promotions.• Possibility of refunding within 30 days.
Cons
•The control panel is not common and needs training to deal with it.•Unlimited hosting resources are subject to conditions.•Refunds are subject to conditions.•Daily backups are not provided for all hosting plans.
Response from Hostinger
Hello, Mohamed,
Thanks for sharing your experience! We strive to offer only the best for our customers, and your review shows us we're on the right path.
We've noted your improvement suggestions and will forward them to the responsible teams — count on us to work hard every day for you.
Best,
Gabriela
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Hostinger Is best HOSTING provider I say this thing based on my experience.
My overall experience was super good. When fetching any problem just take Hostinger to live chat support their technical staff always helps us to fix our issue and till we are satisfied they will provide quality support. So As per me, Hostinger is one of the most reliable and secure solutions for Website creation.
Pros
Speed and performance is the important thing about a website, Hostinger never compromises with it. With Hostinger they arrange Great quality infrastructure for running our website. As compared to another provider from where their pricing started in shared hosting Hostinger end their plan so it's too much pocket-friendly and reliable solutions for startups. Shared and also VPS plan pricing was very low but as compared to pricing their support was too good.
Cons
With Hostinger shared hosting plan they will provide us Hpanel from where we easily access and manage our websites from one place and within a few clicks we install any Content Management System as per our need. And with the VPS plan, we use any panel like Cpanel, Cyber panel, and lot's more with Custom OS. The overall support was too good I just say all those things based on my experiences.
Response from Hostinger
Hello, Haradhan
We couldn't be happier to hear about your experience with us! We aim to provide the best service and support to all of our customers, whether they are beginners or professionals like you.
Let's keep working together!
Team Hostinger
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Affordable Hosting Provider for WordPress
Hostinger is a great web hosting provider for WordPress sites. I have been using them for over a year now and have never had any issues. Their customer service is excellent and they are always quick to help out if there are any problems. The price is also very affordable, especially compared to other providers. Overall, I would definitely recommend Hostinger to anyone looking for a good web host for their WordPress site.
Pros
Hostinger is a great web hosting for WordPress websites. They offer a free domain name, free website builder, and free SSL certificate (but only for one domain). Their customer service is also excellent.
Cons
They does not include cPanel with all of their plans, and it may be tough for people to adjust to their hpanle (custom hosting panel by hostinger). And still some of option in beta version in there hpanle.
Reasons for Choosing Hostinger
Most of the time their sever down.Reasons for Switching to Hostinger
Affordable pricing planResponse from Hostinger
Dear Enaan,
Thank you for sharing your experience with us! We know that WordPress is a popular, easy-to-manage platform, and many of our clients use it - so every detail of our Worpress plans is tailored to offer the best experience.
We understand that changing is hard, but we encourage you to give our hPanel a chance! It has been developed with acessibility in mind and is one of the ways we have to help everyone unlock the power of the internet (no matter their experience level). It also allows us to offer better prices since cPanel is a third-party option that requires a paid license.
We wish you a lot of success and hope to keep this partnership for a long, long time!
All the best,
Team Hostinger
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Hassle-free hosting, and your only intuitive option
We have lots of customers with WP websites, and some of them used to struggle with their hosting. I'm recommending Hostinger to anyone who's not happy with their current hosting and I have never heard a complaint. Highly recommend it.
Pros
Finally a hosting service that has a proper panel. Easy to work with, even without experience. Super intuitive and great user experience. The support team helped me twice and I'm very pleased with their service and friendliness.
Cons
You might need to pay some extra $ here and there. Like I got a free domain on my purchase, but I had to pay to have my info hidden in WHO.IS which made the domain more expensive than normal. Or you don't have an option for free SSL if you transfer your domain. It saved me a lot on my hosting so it's still a fair deal.
Reasons for Choosing Hostinger
Better pricing, better user interface.Switched From
GoDaddy Website BuilderResponse from Hostinger
Hello, Hasan
Our hPanel was carefully designed to make website building and managing hassle-free, and having your stamp of approval means a lot to us. Not only that, but seeing that our Customer Success Team is providing you with the positive, fulfilling experience you deserve is also a good sign that we are on the right path.
Thank you for your trust,
Team Hostinger
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Domain Com and Excellent Website Hosting
I started to use Hostinger's services a lot, and I also recommend it to my clients and work partners.
I have another hosting company that I like a lot.
But I put Hostinger in my priority list, because of the overall quality it has helped me a lot. And support has been extremely important, so I highly recommend the services of this company.
Pros
I highly recommend Hostinger's services for several reasons.
But recently I purchased a Hostinger domain for an e-commerce site to test some products.
And I paid a super cheap and affordable price.
I even received some name recommendations to improve search SEO.
Besides, I needed to configure some files in the root of the domain, and I contacted support.
The attendant was extremely helpful and professional, and in my view, fully qualified to be there.
I just quickly explained what I needed and she didn't set everything up and insert the files into the domain.
That's great, I highly recommend Hostinger's services.
Integration with various website creators also makes Hostinger much easier to use.
Cons
In the months I've been using Hostinger, I haven't had any negative events, either with my sites or with service. So, I have no cons to inform.
Response from Hostinger
Hello, Pedro! What a delight to receive your feedback about our services. Thank you so much for taking your time to share it with the community and us. Let's continue our joyful partnership for many years to come!
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Hostinger is fabulous host
Pros
I like hosting very much because in this you get hosting as well as other facilities so that the website gets good speed and its user interface is very simple which is easy to use.
Cons
Even after taking Hostinger's hosting, your website can be hacked, for which you have to use a separate plugin, which I did not like.
Response from Hostinger
Hello, Tasmeen,
Thanks for reaching out! We're delighted to receive your review.
Have a great 2023,
Gabriela
- Industry: Facilities Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Most easy to understand and amazing product with extraordinary client care.
Honestly. Hostinger for me is affordable, easy to use and so far I have not experienced issues with their customer service.
Pros
On the off chance that you experience an issue, or simply have an inquiry you'd prefer to pose to Hostinger's client care crew, you can hit up the help team by means of web chat on a day in and day out premise. We discovered the staff to be inconceivably cordial and instructive, and they responded to our test inquiries with the fitting connections. Hostinger's client service group is the best we've experienced in the web hosting game, outperforming most of the web hosting companies we have used in the past.
Cons
The live chat is just accessible for clients who have made an account with Hostinger. Thus, in case you are a potential client who needs to discover more about this platform, you will be unable to get to the live chat except if you join.
Response from Hostinger
Hello, Innocent! Thank you so much for taking the time to share this fantastic feedback! We will do everything to maintain this high level of excellence. Please allow yourself to count on us, and if anything comes up, drop us a message and let's solve it together!
- Industry: Higher Education
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Good Hosting, Poor support
Pros
Great interface, performance taken into consideration, perfect for Wordpress, easy of use.
Cons
Very bad support (even when you subscribed to the premium). Answers that come out of nowhere from people who don't even understand their topics.
Alternatives Considered
SiteGroundSwitched From
SiteGroundResponse from Hostinger
Hello, Thomas,
Thank you for sharing your experience.
Your satisfaction is very important to us, so we noted your feedback and will send it to the responsible team. If you'd like to share any other details, don't hesitate to reach us via [email protected]. Let's keep this conversation going!
All the best,
Gabriela
- Industry: Publishing
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
WordPress Hosting - not just value for money, but super efficient support quality too.
I am renewing my services with Hostinger for next year too - as I have not found any other service closer to the cost Hostinger offers, and the kind of support that I have received over last one year.
Pros
The ease of migration and implementation, and very prompt support that leaves no stone unturned in delighting you every single time you approach them.
Cons
Their Management Control Panel has some glitches that need to be resolved, sometimes WebFTP refuses to work or crashes.
Response from Hostinger
Hello, Rajesh! Thank you for your kind words. You will always be our priority and we invite you to contact us at any time regarding your mentioned control panel or anything else; we have also already forwarded your feedback to the responsible team. Our team is looking forward to many happy years together!
- Industry: Internet
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
A great choice for basic web hosting and email
Overall, I am satisfied, there have been few outages over the years and when they happen they are typically corrected quickly. I use them primarily for email and that works very well.
Pros
It was simple to set up and get started. The control panel is full featured and allows you to control all the aspects of your setup. It's fairly simple to use and has all of the standard software packages you would expect.
Cons
Getting a hold of someone for support is difficult. Even when you finally get someone via email, the conversation drags on for days. The support is the least effective part of this service.
Response from Hostinger
Hello, Ric! Thank you; we want nothing more than your happiness and business success. For this reason, currently, we deliver assistance with the highest quality and in a timely fashion via Live chat. The functionality of Live chat allows our customers to multi-task while ensuring that each task is performed flawlessly. Our team is looking forward to chatting with you at any suitable time for you!
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Decent hosting getting better
Overall, we're happy with the offering at this point. It would be nice if they offered easy integration with the free CloudFlare plan like similar hosts do, but that's not a dealbreaker. Assuming LetsEncrypt and email stick around, we'll remain content with what we're getting in our package.
Pros
The hosting itself is pretty decent for the price. The proprietary control panel is quick and functional, they offer SSH access, and the upkeep is minimal. They currently support LetsEncrypt and email on our Business hosting account, but that's pretty new.
Cons
For many months, we had to manually renew LetsEncrypt myself for all our domains, as the knowledgebase article which said they supported it proved to be obsolete. Now, they're offering it again, which is helpful. Likewise, we'd originally purchased the hosting without noticing it didn't include email, which is very useful on some of our smaller domains. These cons have since been corrected, though.
Alternatives Considered
SiteGroundResponse from Hostinger
Hello, Chris! We are truly thankful for your feedback, and we are here to offer the services that meet your expectations. Please, always feel free to contact our Customer Success team if you perceive that any improvements are required. Let's look for solutions together and boost your online success!
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 2+ years
-
Review Source
Better than Bluehost shared hosting
Pros
We came to Hostinger from Bluehost. We got tired of our sites being down for prolonged amounts of time (sometimes days) and the customer service for Bluehost went downhill the past couple years. We had been Bluehost customers for over 10 years so we missed the good old days when customer service actually cared about your longevity as a customer. We haven't had to contact Hostinger support (so can't really compare that to Bluehost), but that's because our sites have only gone offline a few times in the past couple years, and each time was the middle of the night and resolved within minutes.
Cons
The interface is a little different than the traditional CPanel, but after clicking around and using the search box, it's actually more intuitive.
Response from Hostinger
Hello, Marcus! Thanks a lot for your lovely comment! It is good to know that you trust us as your hosting provider and your expectations are fulfilled.