--- description: Review of AIM Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: AIM | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Hardware and Building Materials Store POS Software](/directory/49/hardware-pos-software/software) > [AIM](/software/2428/aimsi) # AIM Canonical: https://www.softwareadvice.co.uk/software/2428/aimsi Page: 1 / 9\ Next: [Next page](https://www.softwareadvice.co.uk/software/2428/aimsi?page=2) > AIM is a secure end-to-end point of sale (POS) business solution that can be used in any retail environment. This retail management solution features customizable menus and screens, inventory management, complete POS activity and customer management, as well as a suite of add-on modules that supports the needs of a variety of specialty retailers. The AIM base package offers the essential components required to elevate POS operations to the next level. Along with inventory and point of sale features, the software provides end-to-end solutions, including licensing, customer management, scheduling, and labeling tools. The complete POS solutions within AIM allow retailers to funnel multiple transaction methods into one platform, ensuring efficiency and accuracy in daily sales posting. AIM's inventory management capabilities simplify the process of tracking various inventory types, from serialized items to accessories and package deals. Retailers can optimize inventory levels, reduce costs, and improve cash flow using the software's automated inventory optimization features. The system allows for quick and easy physical inventory counts with handheld store floor data collectors, streamlining inventory management tasks. Barcode labeling in AIM enables retailers to print customized barcode labels and inventory hang tags for easy access at the point of sale. The software also offers robust customer management features, allowing businesses to maintain a complete customer history, customize marketing campaigns, and personalize loyalty programs. By connecting with customers effectively, retailers can enhance customer engagement and drive sales growth. Furthermore, AIM's reporting catalog offers over 200 templates to create comprehensive reports on staff performance, inventory, and more. Users can leverage the report wizard to generate customized reports and track sales data efficiently. The software also includes employee management features, enabling businesses to manage hours worked, vacations, sick days, and security permissions effectively. With AIM, retailers can enhance their retail operations and deliver an exceptional customer experience while maximizing their business potential. The add-on modules, such as rentals, repair and service, purchase orders and lesson and class scheduling, allow retailers to build their own custom solution by selecting and paying only for the features they require. AIM also offers built-in ledger and payables for those that want a fully-integrated accounting system. Retailers seeking a web presence can incorporate Active-e, an e-commerce solution which can help them engage and interact with their online customers. > > Verdict: Rated **4.1/5** by 198 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 198 Reviews | | Ease of Use | 3.6/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Tri-Technical Systems - **Location**: Dubuque, US - **Founded**: 1984 ## Commercial Context - **Starting Price**: US$995.00 - **Pricing model**: Flat Rate - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Accounting - Accounting Integration - Barcode Recognition - Barcode/Ticket Scanning - Billing & Invoicing - CRM - Commission Management - Customer Accounts - Customer Database - Customer History - Customisable Reports - Discount Management - Electronic Signature - Email Marketing - Employee Management - For Retail - Gift Card Management - Inventory Management - Inventory Optimisation - Inventory Replenishment ## Integrations (2 total) - FastBound - Smartwaiver ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Hardware and Building Materials Store POS Software](https://www.softwareadvice.co.uk/directory/49/hardware-pos-software/software) ## Related Categories - [Hardware and Building Materials Store POS Software](https://www.softwareadvice.co.uk/directory/49/hardware-pos-software/software) - [Guns & Tactical Gear POS Software](https://www.softwareadvice.co.uk/directory/81/gun-shop-software/software) - [Retail Management Software](https://www.softwareadvice.co.uk/directory/2025/retail-management/software) - [Sporting Goods POS Software](https://www.softwareadvice.co.uk/directory/109/sporting-goods-store-software/software) - [Retail Inventory Management Software](https://www.softwareadvice.co.uk/directory/30/inventory-management-software/software) ## Alternatives 1. 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[AmberPOS](https://www.softwareadvice.co.uk/software/1246/pacific-amber-technologies-amberpos) — 4.1/5 (51 reviews) ## Reviews ### "AIM by Tri Tech" — 4.0/5 > **Irvin** | *9 September 2022* | Retail | Recommendation rating: 8.0/10 > > **Pros**: Retail POS, Service, Rental programs all in one program. > > **Cons**: When you ring up retail items, a rental, \& a service ticket at the same time for a customer it creates 3 different transactions for the same payment, thus listing 3 different payments on your deposit report for 1 transaction. > > Inventory Control. ----- ### "Has made us MUCH more efficient" — 5.0/5 > **Ron** | *27 September 2022* | Retail | Recommendation rating: 10.0/10 > > **Pros**: For a small retail store this is excellent\! Helps manage inventory, as well as daily and weekly check out. > > **Cons**: There was quite a learning curve for us. We had no POS before AIM. ----- ### "This software does everything" — 5.0/5 > **Tim** | *5 September 2018* | Retail | Recommendation rating: 10.0/10 > > **Pros**: It handles almost everything under one roof. This is nice because we don't have to purchase multiple POS systems and record keeping software. > > **Cons**: It can be a lot of steps to complete a task. Version 12 is supposed to be much easier though so I'm looking forward to it. ----- ### "TriTech AIM Review" — 5.0/5 > **Devon** | *22 September 2022* | Retail | Recommendation rating: 10.0/10 > > **Pros**: We sell firearms, and the built in A\&D Book is a critical component to our business. Once setup, this feature makes tracking of firearms incredibly simple . > > **Cons**: The management of sale prices for our products needs to be revamped and is currently both difficult and convoluted to use. In my opinion, this is easily the area of the software that could most benefit from improvement. > > Overall, I am very happy with this AIM. It has made our business run smoother and has opened up some avenues to us that were previously not feasible. ----- ### "An overall great product" — 5.0/5 > **Bill** | *30 September 2022* | Music | Recommendation rating: 10.0/10 > > **Pros**: There is a lot to unpack in this program, but once you've learned the system it's an all-in-one package \& is fast, easy \& efficient to use. Integration between our website, payment processing, shipping, etc. make our life easier. The program is constantly updated with enhancements \& quality of life updates making the software faster \& better to use. Tech support is very responsive to our needs \& requests, development has made many changes to the software at our request to better fit our needs. > > **Cons**: The Vortx web platform that integrates with AIM comes with a lot of limitations \& the custom report tool is difficult to use. The SQL platform version 12 uses is powerful, but the hardware \& software startup cost (SQL especially) can be high. There is not a good solution for working with products that are sold in both a physical AND digital format. > > We moved from a custom AS400 program written for our company to AIM almost 10 years ago. We've been very pleased with AIM \& never looked back. No program is perfect \& they all have their little quirks, but we've been very pleased with AIM \& have no interest in shopping for another platform. ----- Page: 1 / 9\ Next: [Next page](https://www.softwareadvice.co.uk/software/2428/aimsi?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/2428/aimsi) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data