Acumatica Cloud ERP Reviews

4.3
Overall rating
Reviews

4.3
Overall rating
Reviews
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User Reviews Overview

About Acumatica Cloud ERP

Acumatica Cloud ERP is a comprehensive business management system. It caters to a variety of industries, such as finance, manufacturing, construction, distribution, and retail, among others. The software provides real-time access...

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Feature ratings

Value for Money
4.2
Functionality
4.2
Ease of Use
4.1
Customer Support
4.1

Browse Acumatica Cloud ERP Reviews

149 of 149 reviews
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Alison
Alison
  • Industry: Sports
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 16/01/2025

Ease of use and easy to navigate

The experience has been great. It has been an easy system to learn and navigate. As an admin, learning the system and establishing processes has been seamless. Coming from Dynamics GP, the troubleshooting is more manageable and there is very little customization required.

Pros

The system is user-friendly and easy to navigate. The usability was one of the first reasons for choosing the solution.

Cons

There are some weaknesses in the system, like customer refunds and equations have to be written for some reports.

Reasons for Choosing Acumatica Cloud ERP

Dynamics GP was rumored to be sunsetting (which proved to be true) and we had heavily customized that system. We needed a system that could continue to grow with us.

Switched From

Dynamics 365

Reasons for Switching to Acumatica Cloud ERP

Acumatica was the more user-friendly system. The Acumatica platform also offered features that other systems were lacking or not strong in, like process manufacturing.

Response from Acumatica

Thank you for the amazing review and for your trust in Acumatica. I'm glad the software is working well for you.

Replied 17/01/2025
Verified Reviewer
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
4
Customer Support
3

4
Reviewed on 10/07/2024

Acumatica Review

Mostly positive, it is our inhouse ERP and we install it for other firms. We recieve good feedback from clients.

Pros

Good UI
Easy to pick up
Cloud based
Good manufacturing modules

Cons

Doesn't have an auto save feature
Sometimes when there is lag, and info has bee inputted the system will wipe the info
Still needs more market exposure

Alternatives Considered

SYSPRO and Zoho Inventory

Reasons for Choosing Acumatica Cloud ERP

ERP implementation firm. Those are the products installed.

Switched From

SYSPRO and Zoho Inventory

Reasons for Switching to Acumatica Cloud ERP

Yes
Reynaldo
  • Industry: Financial Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
3
Customer Support
2

3
Reviewed on 15/03/2024

Acumatica real review and observations

for system slowness issue, the only solution is to upgrade the servers.

Pros

value for money and recommendable. Since this is unlimited users, we were able to give access to all our 1000+ employees and all of them use this application for their daily transactions.

Cons

the user license is not per user. it allows all our employees to have access on it.

Alternatives Considered

NetSuite and SAP Business One

Reasons for Switching to Acumatica Cloud ERP

Its price and its offer for unlimited users.

Response from Acumatica

Hello Reynaldo, Thank you so much for sharing your honest feedback on Acumatica. We really appreciate you taking the time to let us know about areas that we can improve on. Could we have someone from our product or customer success team get in touch with you to go over any concerns?

Replied 02/05/2024

Top Acumatica Cloud ERP Alternatives

Ryan
  • Industry: Wholesale
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 11/12/2024

Positive Experience

Overall, it has been a positive experience. The ability to customize anything and everything has been extremely beneficial for overall efficiency.

Pros

Reporting & dashboard tools help us drill into decision making data faster and easier. The ability to customize Acumatica to fit our industry's workflow is a driving factor for why we chose them.

Cons

I feel the standard WMS for Acumatica is lacking basic functions and sorting abilities. Had to heavily customize it to function the way we needed it to.

Alternatives Considered

Dynamics 365

Reasons for Switching to Acumatica Cloud ERP

The ease of customization. Being able to customize any screen and workflow in Acumatica has been beyond beneficial.

Response from Acumatica

Thank you for your review. I'm thrilled customization is beneficial for your organization and appreciate the constructive feedback regarding WMS.

Replied 13/12/2024
Verified Reviewer
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
4

5
Reviewed on 08/08/2024

Best Modern Cloud ERP

Pros

Actively listening to users, addressing common complaints or gaps in the product every single release.
Licensing isn't per user.
Useful, easy automation tools to streamline our order -> invoice process.
Active community site.

Cons

Release note system could use an overhaul- would like it to be easier to track changes, bug fixes, and known issues between releases.

Andrii
  • Industry: Management Consulting
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/01/2025

Rising Star of ERP systems / very stable data exchange / IFRS applicable

Brilliant product and awesome team! I wish I met them a decade ago so we could implement the solution of all solutions we used to change just lacking some features and most reasoning is rapid and correct work of application at any load.

Pros

Acumatica is the most stable cloud ERP solution I have ever met. It has large variety of options to connect via API to different sources and has very efficient data exchange protocol. That makes data exchange in seconds which is crucial for modern business to have instant update for inventory and cash position. Acumatica has as well the most sophisticated consultants network, very friendly and people who are really delivering solutions.

Cons

It is some expencive for medium business, especially for initial implementation. Some regions in Europe are not supported, probably for accounting specific eligible there.

Response from Acumatica

Thank you for your kind words. We're thrilled Acumatica Cloud ERP is working well for you.

Replied 31/01/2025
Verified Reviewer
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 26/09/2024

Acumatica making remote work possible

Amazing experience,great training amazing features. Truly happy with the changs

Pros

Ease of use and the fact that i can work remotely because of it.

Cons

I like everything about it yet. Need to explore what i don't like about it

Response from Acumatica

Thank you for the review!!!

We're thrilled you are happy with Acumatica Cloud ERP and it allows you the flexibility to work remotely.

Replied 22/11/2024
Marc-André
  • Industry: Mining & Metals
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 03/01/2025

Project management

overall, it is good, it took us only one month to produce bills, which is excellent.

Pros

easy to customize. Flexibility in creating reports and kpi

Cons

The are some points in project management thant should change. Essentially, we are not managing inventory, but we would like to have the option tp make purchase request directly for project. The are no possibility for not to add the project and task in a purchase request.

Response from Acumatica

Thank you for your review. I'm glad Acumatica is working well for you. I'll pass your request for purchase requests to our product teams.

Replied 08/01/2025
Brian
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 16/01/2025

A Truly Great Open Solution

Overall, my experience has been great. The software is straightforward and extremely reliable. I would recommend it to anyone as long as they know what their challenges are, they know what their end goal is, and they have a clear process on how they want to handle their business.

Pros

I like the flexibility and customizable nature of Acumatica. As a more tech minded or interested person, I love the ability to come across a challenge and know that you can find a solution with enough time and effort. Acumatica puts you in control over your software and does a great job not limiting you to out of the box options and features.

Cons

I have mostly had challenges with internal culture, most of our team isn't as interested in creating our own solution / process and instead tends to prefer simple premade solutions. If you aren't clear on your end result, and what you want, you can spend a lot on add-ons. That's less an Acumatica fault as it is a challenge with a system that has so much possibility for integrations.

Response from Acumatica

Thank you so much for the review. I'm glad Acumatica is working well for you and providing the flexibility to address your challenges.

Replied 17/01/2025
Claudio
  • Industry: Telecommunications
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
4

4
Reviewed on 18/12/2024

Affordable enterprise resource planning platform.

The software has provided us with a complete realtime view of our business at any time of need.

Pros

Prowessness of the software in accounting and financial management.
The product is brilliant in governance and risk management.

Cons

Acumatica Cloud ERP is designed for all sizes of businesses irrespective of their financial muscle. I have nothing against it.

Response from Acumatica

Thank you for your review. We are thrilled that Acumatica is working well for you and providing you with a real-time view of your business.

Replied 23/12/2024
Audrey
Audrey
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 04/08/2023

Excellent ERP solution that scales with a business

With Acumatica, we've been able to enjoy simpler procedures, a significant boost in productivity, and enhanced data management. Acumatica's amazing automation features allow us to streamline our business processes, imports, and workflows.

Pros

When it comes to managing finances, operations, and customer connections, it is one of the best ERP programs available. Since it is hosted in the cloud, setting it up is a breeze.

Cons

Although it has evolved and added features over time to become a comprehensive resource, it still falls short in several key areas, necessitating the exploration of complementary solutions that come at an additional cost.

Sharon
  • Industry: Computer Networking
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/08/2023

Satisfied Customer

Pros

Accounting team likes the ease of use, especially the real-time features. Also the customer service stellar.

Cons

No known hiccups with the product. Accounting team utilizes it with ease.

Alternatives Considered

NetSuite

Reasons for Choosing Acumatica Cloud ERP

Needed a more advanced and real-time system.

Reasons for Switching to Acumatica Cloud ERP

CFO & accounting team preferred Acumatica's features & ease of use.
Saiful
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 06/06/2024

Efficient financial management tool for construction companies

Pros

What I like about Acumatica is its flexibility and customization capabilities. This allows us to tailor our processes and workflows to fit our specific wants and needs. Additionally, the interface makes it easy for our team to navigate and utilize the system without the need for in-depth training. Availability of real-time data access and reporting tools is another great feature that has helped us tremendously.

Cons

What I liked least about Acumatica Cloud ERP is that getting it set up was a bit of a headache. It took us quite a while to get everything configured the way we wanted, and we needed a lot of help from consultants. Plus, the system can be pretty overwhelming at first, and it took some time for our team to get the hang of it. We also ran into a few glitches and performance hiccups along the way, which was frustrating when we were just trying to keep things running smoothly.

nabil
  • Industry: Package/Freight Delivery
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 08/09/2024

PROS, CONS,Acumatica Cloud ERP

My overall experience with Acumatica Cloud ERP has been positive. It offers robust functionality, seamless integration, and scalability for growing businesses. However, advanced customization can be complex, requiring technical support, but its user-friendly interface and flexibility make it highly adaptable.

Pros

What I like most about Acumatica Cloud ERP is its flexibility and scalability, offering a cloud-native platform with real-time insights, seamless integrations, and customizable features. Its user-friendly interface and resource-based pricing make it cost-effective for growing businesses, while specialized industry editions cater to diverse business needs.

Cons

What I like least about Acumatica Cloud ERP is that its advanced customization options may require technical expertise, making it harder for smaller businesses without in-house IT resources to fully leverage the platform's potential without external support.

Hanane
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 30/01/2024

Streamlining business processes

A very wonderful experience and still like you

Pros

Ease of use, simplify processes, drive growth and achieve greater efficiency in today's competitive business environment.

Cons

It has disadvantages, but its pluses are many

Doreen
  • Industry: Environmental Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 01/03/2024

Acumatica Cloud ERP is a game changer to Modern day business operations

Acumatica Cloud ERP has ensured that their is flexibility and efficiency in project management and this has had a positive impact to our organization productivity.

Pros

What I like about the software is that it allows collaboration among teams with a lot of ease through its cloud based connectivity. This ensures that projects are well executed with a lot of ease.

Cons

The pricing can be a bit costly for startups but the returns from its use are immense.

Ron
  • Industry: Wholesale
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/02/2024

Acumatica is the best alternative for mid-size businesses

Acumatica replaced our legacy system smoothly and we appreciated the benefits of the changes immediately. i looked at several other ERP's from QuickBooks to NetSuite and Acumatica was by far the best alternative

Pros

Acumatica is flexible and very reasonably priced. it has many valuable features built in and works well with other applications

Cons

It takes a lot of expertise to configure Acumatica for a mid-size business. A good partner is critical

Allen
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/08/2023

ERP that creates value for the company!

We needed real ERP processes coming from a Hybrid solution of point to point software system. This system allows us to follow process strings.

Pros

Many processes are streamlined and delivered with documentation and unique added features not normally provided by ERP vendors.

Cons

Some of the error messages are still being developed so they can be archaic at times. (not a lot).

Alternatives Considered

NetSuite and SAP Business One

Reasons for Choosing Acumatica Cloud ERP

Needed a better, more supported system.

Reasons for Switching to Acumatica Cloud ERP

Cost and supportability.
Danyel
  • Industry: Utilities
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 11/04/2024

Great, Affordable ERP!

Pros

Ease of Use, Accounts payable invoice routing.

Cons

Creating Reports is not easy. It's not intuitive.

Abel
Abel
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

4
Reviewed on 14/10/2023

Avis acumatica cloud erp

good software that allowed me to manage my finances and pay my bills all over the world, plus it makes it easy to combine my financial and project management functions. on the other hand we are not able to provide information with much precision and these programs are very expensive for small businesses.

Pros

allowed me to manage my finances and pay my bills all over the world, plus it makes it easy to combine my financial and project management functions.

Cons

we are not able to provide information with great precision and these programs are very expensive

Melissa
  • Industry: Furniture
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/08/2023

Review1

Pros

There is Stability and ease of use - customization ability

Cons

Slowness after time - GI screens take a long time to pull up all data when searching

Doug
  • Industry: Warehousing
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 28/07/2023

Review

Pros

Nothing outstanding. Support is fair. Screens OK.

Cons

Horrible inventory control features. Poor report functions

Response from Acumatica

Hi Doug, thank you so much for sharing your feedback on Acumatica. We are very sorry to hear about your experience so far. Could we have someone from our product/customer success team get in touch with you to discuss and address your concerns?

Replied 11/10/2023
Eileen
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
3
Customer Support
4

4
Reviewed on 03/08/2023

Acumatica

Pros

Being a cloud-based ERP, Acumatica offers several advantages, such as easy accessibility from anywhere and automatic updates.

Cons

There is difficult for Acumatica integrates with other business applications.

Harkirat
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
4

4
Reviewed on 11/06/2023

Overall Experience With Acumatica is Just Amazing

Acumatica Cloud ERP is a comprehensive business management solution designed to help us streamline operations, improve productivity, and make informed decisions.

Pros

Acumatica is known for its highly flexible and customizable platform. It allows businesses to tailor the system to their specific needs, workflows, and processes. Acumatica operates on the cloud, providing users with any time, anywhere access to their data.

Cons

Acumatica's pricing can be a drawback for small businesses or organizations with limited budgets. While Acumatica's flexibility is a strength, it can also be a source of complexity.

Brandi
  • Industry: Cosmetics
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source
Value for Money
2
Functionality
3
Ease of Use
5
Customer Support
3

3
Reviewed on 22/07/2023

Acumatica Cloud ERP

Pros

Acumatica Cloud made my workflow easier and my online store more profitable.

Cons

Acumatica Cloud was lacking in a few features that I was able to find in another product.

149 reviews