Jahia Reviews

4.6
Overall rating
Reviews

4.6
Overall rating
Reviews
Learn More

User Reviews Overview

About Jahia

Jahia is a cloud-based platform that helps businesses monitor customers’ experiences and provide personalized content accordingly. Professionals can use the built-in CMS solution, jContent, to create, store, manage and share...

Learn more

Feature ratings

Value for Money
4.2
Functionality
4.4
Ease of Use
4.4
Customer Support
4.7

Browse Jahia Reviews

59 of 59 reviews
Sort by:
Verified Reviewer
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/08/2023

Easy yet intuitive CMS

Jahia is an excellent web management platform and stands out for its usability. It is used by a broad set of people with varying web skills in our company, from marketers to designers and web solution developers, and everyone got to grips with it quickly.

Pros

The speed of publication is impressive; updates are reflected nearly immediately. The CMS makes content creation and publication straightforward. The categorization and SEO functions are efficient and helpful.

Cons

The internal search could be improved. If a blog post is scheduled, it should remain hidden until the publication date, not immediate publication with a future date.

Claire
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/07/2023

Comparable to others in the market in terms of ease of use and features

Jahia has enabled us to roll out new webpages a lot faster than our previous CMS allowing us to deliver relevant content to users and grow our audience.

Pros

Jahia was easy to learn for the entire team and has made managing web content far easier than our old CMS. Page templates and pre-built components make building pages a lot quicker and accessible to those without HTML knowledge.

Cons

The internal search could show the most relevant result first as it does not currently appear to do that.

Ray
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 23/05/2023

Easy to use, flexible and secure

Pros

The file management is easy for the user to maintain all file on the system.

Cons

It's not easy to develop to have dynamic page with other database

Top Jahia Alternatives

Uyen
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/10/2023

"Jahia DXP: Elevating Digital Experiences

We use Jahia to manage the content of the website. We can easily edit, create, and copy content for multi-language by switching between the languages. After creating content, we can publish them on the live website quickly.

Pros

Scalability: Jahia DXP is known for its scalability, making it a suitable choice for organizations with evolving digital needs. Users appreciate its ability to grow and adapt to their business.

Cons

Cost: The pricing can be a bit high for smaller organizations or those with limited budgets. More flexible pricing options could make Jahia DXP more accessible to a wider range of businesses.

Alternatives Considered

Drupal

Reasons for Switching to Jahia

Jahia DXP is known for its user-friendly interface and may have a shorter learning curve
Tim
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/07/2023

Good All Round DXP Platform and Customer Support

All round we've had a good experience after implementation and 3 years using the plat

Pros

Easy to use and a lot of different capabilities enabling us to think long term.

Cons

We needed a lot of custom components, but those are actually easy to create.

Reasons for Choosing Jahia

Old system was difficult to manage in terms of content updates and keeping the site secure.

Switched From

Joomla

Reasons for Switching to Jahia

Balance of platform capabilities, price and the relationship developed in the comparison process
Verified Reviewer
  • Industry: Information Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
4
Customer Support
5

4
Reviewed on 04/05/2023

Simple content management and page creation for users of all skill levels.

Pros

Jahia stands out for its ability to integrate data from different sources to provide personalised experiences for each user, as well as for its flexibility and ability to adapt to future business growth needs.

Cons

Jahia can be complex to use for beginners, due to the large variety of features and modules available. In addition, the cost of Jahia can be higher than other CMS

Alternatives Considered

Drupal

Reasons for Switching to Jahia

Jahia offers a wide variety of features for the creation of websites, enterprise portals and mobile applications
Niket
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 23/05/2023

Empowering Exceptional Digital Experiences with User-Friendly Functionality and Strong Support

Overall, our experience with Jahia has been highly positive. The platform offers a powerful and robust digital experience solution that has greatly enhanced our organization's capabilities. We have found Jahia to be easy to use, allowing us to efficiently manage our content, create and update pages, and customize the user experience.The user interface of Jahia is intuitive and user-friendly, enabling us to perform necessary tasks and authoring with ease. It provides all the essential features and functionalities that a modern DX platform should have, empowering us to deliver exceptional digital experiences to our users.One aspect that stands out about Jahia is its technical support. The support team at Jahia has consistently demonstrated great knowledge and expertise. They have been responsive to our inquiries and have gone above and beyond to provide assistance beyond our initial support tickets. This level of support has been invaluable in resolving any issues or challenges that arise.While Jahia is an excellent product, one area where we feel it could improve is in the inclusion of more out-of-the-box components. While the platform offers a solid foundation, having a wider range of pre-built components would further enhance our ability to create engaging and feature-rich websites.

Pros

What we like most about Jahia is its user-friendly interface and ease of use. The platform is designed in a way that allows users with varying levels of expertise to quickly navigate and utilize its features effectively. The simplicity and accessibility of the platform have significantly contributed to our productivity and efficiency. We appreciate how easy it is to perform necessary tasks and authoring activities without requiring extensive technical knowledge. Additionally, the robustness and stability of Jahia are commendable. The platform consistently delivers reliable performance, ensuring smooth operations and minimizing disruptions.In terms of cost-effectiveness, Jahia has proven to be a favorable choice compared to alternative solutions. It provides a comprehensive set of features at a reasonable cost, making it an attractive option for organizations seeking a robust DX platform within their budget.

Cons

Documentation and Resources: Although Jahia provides documentation and resources for users, the availability and comprehensiveness of these materials can be enhanced.Out-of-the-Box Components: While Jahia offers a solid foundation, we would appreciate the inclusion of more out-of-the-box components.

Alternatives Considered

Adobe Experience Manager
William
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 07/08/2023

An Excellent Platform to Host a Website

Jahia has been an impressive platform to host a website on. The ability to easily create custom components has allowed us to give content editors the tools they need to be self sufficient while managing many sites. Integrations with third party systems have also been straightforward to implement. This has allowed Jahia to operate as a central hub on more than one project.

Pros

Jahia provides a modern interface for content editors. It is easy to develop custom components to aide content editors. There is also plenty of flexibility for integrating with third party platforms to provide logins, billing, reporting, etc via custom rules, actions, and data providers.

Cons

There is a learning curve for Jahia. Once you get used to everything being content and how it is stored in the JCR then it is not hard to deal with. Changes to data structures after content is created can be a bit painful though, so the most successful Jahia projects are often the ones with proper planning. The more information that developers know about the use cases, the more likely that they will be able to properly set up custom components and avoid pain points in the future.

Verified Reviewer
  • Industry: Telecommunications
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/08/2023

User-friendly DXP with good performances

Pros

The product's integration capabilities proved invaluable by seamlessly connecting our existing systems. This eliminated data silos, improved efficiency, and allowed us to provide a cohesive experience to our customers across various platforms.We had to quick migrate from our existing CMS provider, Jahia accomplished the task with success!

Cons

Learning curve for advanced features (customization) it has required us some additional learning and time investment.Initial integration effort: while the integration capabilities are valuable, setting up seamless connections with existing systems might involve an upfront effort.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 01/08/2023

Easy to integrate DXP

Pros

- ease of integration - modern user interface - source code available on github

Cons

- no forum where the developer community talks

Paola
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 18/08/2023

Powerful CMS

Thanks to Jahia I ensure that I can focus on my design role and I don't have to spend time doing content updates as the content people can edit everything really easy

Pros

Jahia lets you create components that can be used throughout the site, which helps to create pages without needing code experts and also ensures that the brand is consistent through all the pages

Cons

Somedays you have to deal with low-performance, but is not a daily problem. I would say is a minimum dislike, for a robust platform.

Trinh
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 05/07/2023

An optimal solution for your website

In short, I am very satisfied with Jahia, I realize that they are still trying to develop and improve, to make Jahia more and more optimized, more features. I look forward to this.Despite the fact that I still encounter issues while working, I appreciate the support from the support team, which ensures that I am always at ease regardless of the situation by quickly resolving issues.

Pros

I've been using the jahia platform for nearly two years, and I appreciate the advantages it provides. I like the words "excellence," "friendliness," and "ease of use" for Jahia. Despite the fact that I had never worked in this field before, it made my job easier.Our clients always are pleased with Jahia products.In addition, the support team greatly assists me whenever a problem arises. They were proactive and quickly recognized the issue I mentioned.

Cons

I noticed that Jahia still lacks some documents that I can refer to whenever needed.Display and publishing problems sometimes get in the way of my work and I need to contact the support team.

Alternatives Considered

Wix, Drupal and Squarespace
Praveen
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 19/05/2023

Lightweight but powerful tool with rich features of Content management system.

The platform offers a user-friendly interface that enables me to efficiently conduct search engine optimization (SEO) tasks. Its intuitive design and accessible features allow for swift execution of various SEO activities. With this platform, I can easily optimize web content, conduct keyword research, analyze website performance, and implement SEO best practices. This streamlined process saves time and effort, ensuring that I can effectively enhance my website's visibility and search engine rankings.

Pros

Content management system (CMS) that enables organizations to create, manage, and publish content efficiently. It provides features like content authoring, versioning, workflow management, and multi-channel publishing, empowering teams to collaborate effectively and deliver consistent content across various touchpoints.

Cons

Complexity for non-technical users: Some users with limited technical expertise have found certain aspects of Jahia's interface and configuration to be complex. Simplifying certain functionalities or providing more user-friendly options could benefit non-technical users.Learning curve: Users have noted that there can be a learning curve associated with mastering Jahia's features and capabilities. Improved documentation and additional resources for onboarding and training could help users get up to speed more quickly.

Snehal
  • Industry: Financial Services
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 20/07/2023

Jahia CMS - Easy and Adaptable

Pros

I love the user-friendly interface, making content management and customization effortless. It has a robust multi-site management features.

Cons

I would prefer a more advance SEO tools with automated metadata management.Also, would like to have better form builder functionalities to create more complex forms.

Aminata
  • Industry: Chemicals
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 21/06/2023

highly efficient tool

highly efficient tool

Pros

muticanal distribution, images management

Cons

training and int environnement don't work well most of the time

Kunal
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 22/05/2023

Great tool for content management

Pros

The user interface of this content management system (CMS) is highly appreciated for its exceptional design and user-friendly nature. The platform's ease of usage allows users to effortlessly assemble websites without requiring extensive expertise in the tool. It simplifies the website creation process, enabling individuals without specialized knowledge to build and manage their online presence effectively.

Cons

Enhancing the documentation by providing in-depth explanations, step-by-step tutorials, and real-world examples would greatly benefit users in effectively utilizing the platform.Additionally, providing a diverse range of use cases and scenarios would empower users to adapt the platform to their specific requirements

Alternatives Considered

Adobe Experience Manager

Reasons for Switching to Jahia

Ease of use, Open source, cost effective
Jerome
  • Industry: Farming
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 27/06/2023

Jahia simplifies the content management and improves our user experience

Pros

We greatly appreciate Jahia for its ease, adaptability, and straightforward operation. We've deployed it to deliver digital experiences to a diverse range of clients, consistently achieving exceptional outcomes. The platform is complemented by an exceptional team of dedicated professionals who are extraordinarily proactive and supportive. Their commitment to their work and the results they yield is evident.

Cons

It's difficult to pinpoint any shortcomings with Jahia. While it may not be perfect, it invariably meets our demands.

Alternatives Considered

Adobe Experience Manager
Kevin
  • Industry: Financial Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

5
Reviewed on 27/07/2023

Jahia gets the job done

I would recommend jahia to all and im not sure how we'd function without it.

Pros

what i like most about jahia is the vast amount of ways one single task can be completed. extremely user friendly.

Cons

no full webpage versioning. must revert every individual content chunk on a web page to revert a page back to a previous version.

Joe
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 30/07/2023

Jahia is a user friendly platform with great expandability

Pros

Jahia has some of the easiest to use content management tools that I've used across a handful of platforms.

Cons

At times the UI was a little convoluted. Some more technical options are hidden under various menus.

Verified Reviewer
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 08/08/2023

Jahia has a simple interface to easily manage and publish content

Pros

Simple Interface and advanced publication workflows

Cons

Jahia only has a web interface. There is no offline mode

Margarita
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 07/08/2023

A robust, flexible and amazing DXP platform

Pros

Jahia provides real-time editing allowing us the backend user to know how the page will look without the need of publishing the content

Cons

Some times in big pages load times are not the best

Jay
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 15/06/2023

Empowering Exceptional Digital Experiences with User-Friendly Functionality and Strong Support

Jahia, appreciating its flexibility, scalability, and the ability to create customized digital experiencesIt has a steeper learning curve and a higher level of complexity compared to other CMS or DXP platforms. This can be a challenge for users who are new to the platform or don't have a strong technical background.

Pros

Flexibility,Multichannel capabilities,Content management,Personalization,Analytics and reporting

Cons

Its learning curve and complexity. Some users have found Jahia to have a steeper learning curve compared to other content management systems (CMS) or digital experience platforms (DXP). The platform offers a wide range of features and capabilities, which can sometimes make it overwhelming for new users to navigate and understand.

Gerald
  • Industry: Financial Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/05/2023

Reliable Vendor with Premium Support and Tooling

Pros

The platform is robust and offers many tools useful for marketing and development, such as jExperience. Our teams can spin up new websites in a breeze and introduce more complex functionality to our experiences due to Jahia's deep technical toolbox.

Cons

Although using the tool is very intuitive, working on the platform's backend requires the expertise of a more Java-oriented engineer skillset. The documentation is excellent. However, some how-to-videos would speed up onboarding and utilization of the many Jahia tools.

Sophie
  • Industry: Information Services
  • Company size: 501–1,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/06/2023

Unparalleled flexibility compared to the competition

Pros

The user interface of this CMS is particularly clear and its usage is straightforward. It enables the construction of websites without the necessity for advanced knowledge of the platform. Furthermore, the ability to integrate with other systems, notably the synchronization of authentication with our user directories, is highly valuable.

Cons

There's room for improvement in the search function. While Jahia offers integration with federated search tools, it would be preferable if Jahia could develop a more potent independent search functionality.

Lan
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 01/06/2023

An good CMS system for your business

Webmasters are happy with how easily they can contribute and customize their content without asking for the developers' help.

Pros

The jContent helps manage media efficiency, and the built-in image editor is excellent.

Cons

Sometimes, it is hard to write a script to migrate the content from our old platform, there are some risks that we can not overcome and the only option is to migrate them manually.

59 reviews