MantisBT Reviews

Pros

I like the activity tracking feature of this platform it's a very important feature.

Cons

There are no option to login with Google or any other platform like linkedin Facebook and so on.

Pros

Easy to customise system, could add workflow and structure to it suited to our specific use case and set up. Works well with easy customisation.

Cons

Notification and feature management through pipeline doesn't have the best visibility - at least not obviously out of the box.

Alternatives Considered

Reasons for Choosing MantisBT

Switched From

Pros

The main dashboard is simple and easy to use and distributes issues by statuses with a very handy timeline. You can manage many projects and sub-projects. Also, it is very useful to link your GitHub repo and see code diffs directly from MantisBT.

Cons

The Roadmap view is only a list of closed issues, it lacks a Gant Chart, agile reports and Epics management. It lacks support to integrate other repositories natively.

Alternatives Considered

Switched From

Pros

Easy use and API and plugin capabilities

Cons

I would like a more modern user interface and better statistic funcionality

Pros

Version 2.x came with a bunch of much needed UI changes. Now MantisBT has a modern look and feel. Also, it maintains its core functionality, so create and manage tickets for your projects is a breathe as always.

Cons

Even in version 2.x, you still have to setup your development workflow using text files, which is not optimal and a very dated way of doing this and makes you take the setup a little longer.

Alternatives Considered

Switched From

Reasons for Switching to MantisBT

Pros

The flexibility of the issue tracker is powerful. It can fit all logic business only with the core features, and it can be hooked to external applications that may exists in the company environment.

Cons

The installation and customization process can be very complex. If the company needs special workflows or external integrations, it may lead to write own add-ons or modify the program at code level to accomplish it.

Pros

Mantis is very easy bug tracking tool. Users can easily submit and tracking daily tasks and bug on mantis. Most of companies using this software to testing purpose. Tester assign bugs/issues found during testing over different project. A tester can attach screen shot, documents of bugs. Mantis feature are very simple to use.

Cons

The User interface looks older. Bulk data uploading in mantis is not happen at once sometimes.

Pros

With this we can easily assign the bug or issue to the developer with the details regarding the issue. It opens a ticket on the name of the assignee. You can also track the issues of the developer and can be helpful in counting the overall performance rate of the developer.

Cons

It's not that easy to use and with multiple tickets or issues opened at the same time it's very confusing.

Pros

The software is easy enough to use and you can log track and trace current and in progress jobs that have been created. Timelines and grades give you the capability to process logged jobs in the time frame required.

Cons

For the average user this software will not be that easy to navigate around but once thy have had enough training on it they will be comfortable enough to use it.

Pros

I like how it's easy to install and use since the interface is very simple but not modern. Also you can customize it to your needs. I highly recommend it.

Cons

there are some customisations aren't possible so you will have to change the core by yourself..

Pros

Easy to install, LAMP based, straightforward to use, full interface with every field you'd need

Cons

Limited expansion, ugly interface, very dry documentation

Pros

Mantis offers a good interface to gather comments, files... for all team members involved. A lot is predefined (like choice lists), so you can quickly dive in.
Lots of possibilities to filter your views and searches.

Cons

Personally, I find it hard to set up - let alone customize - the system. Therefor, we're using it straight from the box. There are features that I'd rather remove from the interface, but I wouldn't know how.
I contacted Support several times in the past (not recently though), no response.
Most of the settings are awkward to apply, takes a little getting used to.

Pros

Mantis was the first issue tracking software that I used several years ago . It was easy to install, setup and deploy through all departments involved from development to QA release of product.
As all open-source tools is widely maintained by the community

Cons

I love free version of MantisBT, but professional version is really expensive comparing to other options on the market

Pros

The best thing about the tool is that it is very flexible and allows it to be used for several very different applications. Within our company it's used as a database for anomaly management, for non-conformity and quality issues management, for patent portfolio management, for accredited test laboratory management.

Cons

Nothing in particular, but a colleague of mine takes care of the "customization" of the tool according to our needs, but it is not entirely easy to implement these changes to the code. Obviously it's normal that it's like that and that to modify the code you need someone "expert" who knows the language in code

Pros

It is free and open source. Since it is open source, we can even customize it (if we have the skills). Also, the platform is created using PHP. I'm a PHP expert, so I can customize it to meet my needs.

Cons

Once we deployed it in our company, other staffs have difficulties when creating new issues.

Pros

Once you have the software configured, you can make accounts and assign issues to persons or groups, really easy and useful, if an external developer has to look into an issue its informed by email and can tag, mark it being busy with it.
Their bootstrap design is amazing, before version 2 it wasn't so tidy but nowadays it is!

Thanks for making my bug tracking and managing easier!

I also used it in a big big company, thanks to multi language it was doable also for the Dutch and German people, cause they had the interface in their own language.

Stop looking for other software, this is what you need!

Cons

Before you can work with the software you need to setup a lot, users, groups, software, versions and more, but once you're done, its really great and you forgot that you needed some time to set it up.

Pros

It is very user friendly and freeware software.

Cons

It is having very minimum features as compare to other soft wares.

Pros

Open source, easy to configure and customize, has all the basic features we need, makes testing and tracking issues very easy

Cons

Very basic user interface, does not integrate with other tools, sometimes the configurations are too complex to bother

Pros

Customizable issue workflow , Notifications , Search and Filter tools , Various levels of users Access

Cons

It is an amazingly simple tool to install but the included download file does not contain any documentation. Instead it redirects to the on-line documentation from within the /docs/directory.

Pros

A very simple interface, very good graphical reports, daily use eclipse compatibility with my tech team.

Cons

Very poor user support without questions can improve this issue as it makes daily development difficult

Pros

What i like most about this product is that is easy to use when you need to track issues associated to a software development so the client is easily involve and help you in the process, you get to see and issue since it's first spotted to the resolution state

Cons

There are a lot of differente states to an issue that could be the same, i'm not sure if that is customizable or it comes with that out of the box

Pros

mantisBT is very easy to use as it has very user friendly user interfaces. As an overview, the pages has different colors for easy identification and simple forms. The bug tracking process is customizable with search and filter tools and notifications. mantisBT has different user levels for maintain the accessibility of users.

Cons

mantisBT is not adapted to agile programming and the application looks a bit techy for the non-technical users. So, they may not have the experience as same as the technical users. The user interfaces aren't that much pretty but high functionalities.

Pros

The best part about Mantis is that it's free and open source. Our team of developers where able to implement it rather quickly into our information system to use as a bug/issue tracker. We like it so much we plan on widening the scope to use it for an online helpdesk ticket system for our district.

Cons

With it being open source there are a few bugs here in there of it's own accord. Sometimes access permissions can get kind of wonky and there isn't an easy way to delegate only certain amount of access to a single person.

Pros

MantisBT is a light and easy to use Bug tracking software. MantisBT has gained popularity as it is easy to install and can start using the same in few hours. MantisBT is a Web based tool built on PHP and MySQL platform. MantisBT has some nice features and the same are easy to configure for most of the MantisBT administrators. The MantisBT UI is comparatively easier to customize and the fields can be modified as per the organizations requirements. The notifications features makes the MantisBT bug tracking more effective. In MantisBT the Administrators can easily add users of different roles and it has very good Access control mechanism. The easy to use MantisBT UI requires a shorter learning curve for new users.Testers can easily raise the bugs, add supporting documents, assign to other users, add users using CSV file etc.

Cons

MantisBT has several nice to have features but also has some demerits or disadvantages. MantisBT is comparatively slow. MantisBT UI is not so appealing. As MantisBT is open source there is always the security concerns and not so good Support team for quick help on the MantisBT software. One need to rely upon the Forums or user community for help or plugins.