--- description: Review of Avid CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Avid CRM | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [CRM for Startups](/directory/3235/startup/software) > [Avid CRM](/software/2339/avidian-technologies) # Avid CRM Canonical: https://www.softwareadvice.co.uk/software/2339/avidian-technologies Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.co.uk/software/2339/avidian-technologies?page=2) > Prophet CRM from Avidian is a cloud-based customer relationship management (CRM) application that can be integrated with Microsoft Outlook for extending Outlook's functionalities. The solution enables multiple sales teams to unify their emails, contacts, calendar details and communication records within a single application. Prophet CRM automates tracking of Outlook-based emails, meetings, contacts, and calendar invites on a daily basis. With a single Outlook interface, users can directly work with one application and track activities in the sales pipeline. The solution provides valuable insights into the sales process along with the ability to track winning and losing leads. With Prophet CRM dashboard, sales persons can track engagement with their clients, view their pipeline and scheduled tasks, set follow-ups, prioritize tasks and configure reminders for critical milestones during the sales pitch. Prophet CRM offers both subscription and perpetual licensing options to its users. > > Verdict: Rated **4.1/5** by 138 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 138 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Avidian Technologies - **Location**: Bellevue, US - **Founded**: 2002 ## Commercial Context - **Starting Price**: US$25.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: It is also available at $55/mo and $75/mo with additional features. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - CRM - Calendar/Reminder System - Contact Database - Contact Management - Dashboard - Data Import/Export - Email Tracking - Interaction Tracking - Lead Distribution - Lead Generation - Lead Management - Lead Nurturing - Lead Qualification - Mobile Access - Opportunity Management - Pipeline Management - Prospecting Tools - Quotes/Estimates - Reminders - Reporting/Analytics ## Support Options - Email/Help Desk - Knowledge Base - Phone Support ## Category - [CRM for Startups](https://www.softwareadvice.co.uk/directory/3235/startup/software) ## Related Categories - [CRM for Startups](https://www.softwareadvice.co.uk/directory/3235/startup/software) - [CRM Software](https://www.softwareadvice.co.uk/directory/4153/crm/software) - [Manufacturing CRM Software](https://www.softwareadvice.co.uk/directory/3825/manufacturing/software) - [Account Management Software](https://www.softwareadvice.co.uk/directory/3606/account-management/software) - [CRM Apps](https://www.softwareadvice.co.uk/directory/1491/mobile-crm/software) ## Alternatives 1. [noCRM](https://www.softwareadvice.co.uk/software/29741/you-dont-need-a-crm) — 4.6/5 (489 reviews) 2. [Google Contacts](https://www.softwareadvice.co.uk/software/171619/google-contacts) — 4.7/5 (700 reviews) 3. [Salesforce Sales Cloud](https://www.softwareadvice.co.uk/software/2764/salesforce-sales-cloud) — 4.4/5 (18768 reviews) 4. [Salesforce Service Cloud](https://www.softwareadvice.co.uk/software/363691/service-cloud) — 4.5/5 (820 reviews) 5. [SysAid](https://www.softwareadvice.co.uk/software/158389/sysaid-it-crm) — 4.5/5 (511 reviews) ## Reviews ### "Prophet as a Sales Tool" — 5.0/5 > **Cherilyn** | *21 April 2016* | Information Technology & Services > > **Pros**: This software has many pros, including its integration with Outlook. It is easy to install, and there are lots of training sessions and videos available for use. There is no separate system to log into, it is always open and available, no passwords to get through. > > **Cons**: Honestly, there isn't much that I don't like about the product. Sometimes it can have its quirks but the engineers at Avidian are constantly updating the software so that any issues that are encountered are fixed in constant product updates and releases. > > What I like best about this product is that it is easy to use, yet more complex depending upon needs. It is easily customized to meet individual business needs and allows us visibility to our entire team with regards to meetings, contacts, opportunities, etc. What I like the best about this vendor is that they are extremely responsive, very helpful and knowledgeable about their product. Their different tiers of service walk you through each element of your issue until completely resolved, which usually has a quick turn around time. They are also really helpful with training and answering all types of questions about their product. I would recommend that anyone evaluating this software should evaluate it fully, by downloading a demo and inputting test information. Itis the only way to see what it is capable of, which is a lot. ----- ### "Prophet CRM Review" — 4.0/5 > **Esther** | *17 January 2023* | Chemicals | Recommendation rating: 6.0/10 > > **Pros**: Ease of importing and exporting contacts when making changes. > > **Cons**: That the Company module and the Contact module are separate. It creates double work at times. > > Because we had a very large contact database, we needed to export over 60,000 contacts. At the first, that proved to be quite time-consuming and almost impossible. After working with the Prophet support team, we were able to get some things fixed and 'tweaked' and finally got it working correctly. It is easy to use now, and I have learned a lot about howing to work with the system. ----- ### "A great tool in theory, but doesn't live up to potential" — 2.0/5 > **Krista** | *23 January 2023* | Professional Training & Coaching | Recommendation rating: 1.0/10 > > **Pros**: It seems that this platform would be really easy to use for a team that is not super tech-savvy. Given the fact that it is integrated into Outlook, something everyone already knows how to use, it has the possibility of being a highly effective tool, and one that could be integrated into an existing business seamlessly with just a few tweaks to our own normal habits and routines in the ways we utilize Outlook. > > **Cons**: Prophet tends to crash my Outlook on a regular basis. Customer support has been dismal at best. We have had promises since day 1 of having an engaged and supportive team working with us to maximize our ability to use the platform but our true experiences have a lot left to be desired. > > Disappointing\! We are currently shopping for a new vendor. ----- ### "Very Highly Recommend" — 5.0/5 > **Yasmine** | *23 January 2023* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: Super easy, love that it integrates directly with Outlook. > > **Cons**: A couple of reports that I need are not available, but overall it meets all our needs. > > We have been using Prophet since 2006, and it has definitely helped us track clients and maintain relationships over the years. ----- ### "Easy to use, hard to forget" — 5.0/5 > **Dani** | *9 October 2019* | Industrial Automation | Recommendation rating: 10.0/10 > > **Pros**: The integration into outlook makes it very easy to use. The customization aspect also allowed us to make it relevant to our niche industry. > > **Cons**: Sometimes it crashes when I am inputting information. When this is an issue support is usually quick to help. > > Prophet has dramatically increased our speed to quote \& has given us more visibility on what is in the pipeline. The workflow manager has been useful for follow up. ----- Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.co.uk/software/2339/avidian-technologies?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/2339/avidian-technologies) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data