User Reviews Overview
About Intelex EHS Software
Intelex EHS provides a cloud-based interface for environmental, health and safety, quality and business performance management. This solution helps customers report essential business information, ensure compliance requirements,...
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- Industry: Real Estate
- Used Daily for 1-5 months
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Review Source
Good start, we have awhile to go
Pros
Future integration, looking forward to the inspection tool and the dashboards to help with reporting
Cons
Potentially beaurocratic with notifications especially where this a culture of minimizing emails for efficiency
Response from Intelex Technologies
Hi Mary Lou, thank you for your review! We value your opinions and appreciate the time and effort you took to give us feedback. We hope the Intelex solution is a key part of making your company better than ever and helping you do your job and be successful.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Exellent Quality Check Solution
EHS Software ensures that firms have quality communication in quality delivery
Pros
EHS Software ensures companies maintain quality services and customer management
Cons
EHS Software has an extensive document management capabilities
- Industry: Food & Beverages
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Considering the complexity of the workflow the design and role out was quite painless
Global visibility
Pros
The tool provides real time Global Visibility allowing us to make key business decisions faster. Also we can split the data down by business units so we can easily see whats good/bad by business unit
Cons
The number of clicks and saves it requires to complete each section is a source of frustration for all users.
Top Intelex EHS Software Alternatives
- Industry: Utilities
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Intelex Review
Overall, we've had a positive experience using Intelex software. There's so much functionality available (and new ones being developed) and I'm constantly learning new things. I also want to mention that SUEZ North America has been featured in an Intelex case study which you can read at the link below.
[SENSITIVE CONTENT HIDDEN]
Pros
A great benefit of Intelex and Intelex mobile is that it is customizable to our forms and processes. Using Application Builder, we have the ability to create custom applications that align with our processes. Furthermore, it's easy to use, especially for employees that are out in the field or in remote locations. Notifications allow us to follow up on task completions and Reports/Dashboards allow us to summarize data and track our indicators for compliance. The Intelex Community site is a fantastic resource filled with great documentation and helpful answers from fellow Intelex customers.
Cons
Initially, managing Intelex might feel overwhelming. There is a steep learning curve when starting out as an Intelex system admin, especially if you start customizing application source code, building out complex features or working with the API.
Response from Intelex Technologies
Thank you for your review Maksym! We appreciate the feedback and the mention of the case study. Readers can check out the case study on the Intelex website. We're glad to hear that the flexibility of the Intelex software has allowed you to align it with your internal processes. The Community is also a great resource to ask questions and gather answers from Intelex expert. Coming soon, we'll be launching a new version of community to our customers. We hope it will make your experience even better - stay tuned for more details.
- Industry: Computer Software
- Used Daily for 2+ years
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Review Source
As an Implementation Partner - easy to configure, setup and allow clients to achieve goals
Pros
As an Implementation Partner: the out of the box EHS system is a fantastic starting point for clients of most industries to integrate their processes. The baseline application is adaptable to most clients' business needs with minimal to moderate effort. For more complex corporations, with multiple business units with individual needs, the Intelex platform is an extremely flexible solution that allows us to configure and tweak the solution to meet their needs.
Having implemented the EHS system dozens of times - we are, with few exceptions, able to provide a solution that greatly improves: Quality of EHS data, Quantity of data via a simple user interface, ease of reporting and extracting data from the system along with standard OSHA reporting.
Cons
Depending on your industry, the base platform as delivered may require configuration to meet specific business needs.
Response from Intelex Technologies
Thank you for your review! We value your opinions and appreciate the time and effort you took to give us feedback. We hope the Intelex solution is a key part of making your company better than ever and helping you do your job and be successful.
- Industry: Food Production
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Versatile software with excellent tools for data capturing and assessment
We have a really good system, easy to use and with good user adoption. The software works well for a tri-lingual organizations. I'm part of one of the subsidiaries using Intelex, and also part of the global team handling the system for our corporation.
Pros
The possibilities we have to adapt the software to fit our needs, both through internal projects, but also through development projects lead by Intelex. We have used Intelex for about five years and have gone through a big development both with regards to internal adoption of the different solutions, but we have also seen a big improvement and development of the software plattform itself.
Cons
The possibilities means that you need to have a clear idea of where you want to end up. The out-of-the-box solutions does a great job, but it does also put a lot of responsibility on the client to scope out needs and assess which solutions would better suite our needs.
Response from Intelex Technologies
Thank you for your review! We value your opinions and appreciate the time and effort you took to give us feedback. We hope the Intelex solution is a key part of making your company better than ever and helping you do your job and be successful.
- Industry: Utilities
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Ease of Customization
Pros
The data reporting and customization is really powerful. It is easy to be able to customize the way the data goes into the system in order to be able to get the metrics that are required. The ability to be able to create applications from the ground up has also been beneficial. We did not use anything "out of the box" and have done a lot of customization throughout its use. We are really able to capture meaningful data and analyze it to make improvements.
Cons
As with all software, this one has its quirks causing some resistance from end users. These quirks can be overcome through training and work instructions.
Response from Intelex Technologies
Hi Bethany, thank you for your review! We're thrilled to hear such good feedback. Our team at Intelex is proud to be able to provide you with a software that helps you capture meaningful data and make improvements. Our support teams are always here to help users get over the learning curve with great education materials, training and instructions.
- Industry: Chemicals
- Company size: 10,000+ Employees
- Used Daily for 1-5 months
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Review Source
Intelex Provides a Superior Solution for EHSQ Management Functions
This product simplifies your life!
Pros
Intuitive platform that allows for complete and thorough incident management, follow-up, investigations, document control, task assigning and notifications, and so much more! I use this daily for incidents and safety observations, management of change, non-conformance, and running reports. This tool also provides a wide selection of visual aids for dashboard creation and management! Highly recommend!
Cons
Any cons that we have uncovered in this software has been overcome with the endless modifications and customizations of this amazing platform!
- Industry: Oil & Energy
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Great way to capture your EHS incident data, and then be able to analyze it with the reporting...
EHS Management, Quality Management, Reporting, Real Time Dashboards, Preventative Maintenance, Document Control
Pros
The software's reporting functionality is a big draw because it is constantly being improved, and the possibilities for analyzing your organizations EHS data is endless. This is extremely helpful when creating our annual OGSMs.
Cons
I have had good experiences with Intelex over my last 5 years of use. Intelex has many application options which make expansion to other areas in Safety, Quality, and Environmental very easy. However, you still need to take the time to improve the existing applications being used by your organization.
Response from Intelex Technologies
Thank you for your review! We value your opinions and appreciate the time and effort you took to give us feedback. We hope the Intelex solution is a key part of making your company better than ever and helping you do your job and be successful.
- Industry: Transportation/Trucking/Railroad
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Easy to use
Pros
Its configurability. It is easy to make changes, add fields, drop down values and move things around.
Cons
Requires the users to do many clicks to get from step to step. Although the user will get use to the steps, less clicking would be nice.
- Used Daily for 2+ years
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Review Source
Intelex has excellent customer service and will help your through all your learning needs.
Data trending has helped with seeing areas of improvement in our facility. Has helped showing VPs safety trends.
Pros
I really like the reporting module because it is very easy to learn compared to the V5 module.
Incident reporting was very easy to help people understand not only what their role is but also the workflow of the whole incident report.
Cons
The importing from V5 to V6 was a big struggle. We started this process about 4-5 months and we are still working on import issues that we run into.
I do not like the I have to give access to individual people when scheduling a report. Our customers have struggled with figuring this out.
- Industry: Education Management
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Intelex is and awesome suite of products.
It really is a one-stop shop for all of our EHSQ needs!
Pros
I've been an administrative user for over eight years now, and we've designed custom applications for the system that were probably never thought of Intelex being used for!
Cons
We've had to overcome a couple of "quirks" in the system as far as configuration, but once we overcame those issues, it's been smooth sailing.
- Used Daily for 2+ years
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Review Source
Consistency in excellent service across all departments within the company.
Pros
The configurability and freedom to structure to meet our own internal business needs. The ease of setup allowing our end users an easy and simple experience.
Cons
There aren't any cons because we primarily utilize the system as a learning tool and information sharing which is highly successful with our established processes.
Response from Intelex Technologies
Judy, thank you for your review! We value your opinions and appreciate the time and effort you took to give us feedback. We hope the Intelex solution is a key part of making your company better than ever and helping you do your job and be successful.
- Used Daily for 1+ year
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Review Source
We moved to the Intelex system a little over a year ago. The overall implementation was very...
Pros
The system is very easy to use. The data acquisition from the system makes my life easy. I no longer need to go have pull data from spreadsheets and from them into a report. I can now get the info from several clicks of the button.
Cons
I have been very happy with the Intelex system. The only con that I have for the system is that the save button is not a the bottom of report fields.
Response from Intelex Technologies
Hi John, thank you for your review! We value your opinions and appreciate the time and effort you took to give us feedback. We hope the Intelex solution is a key part of making your company better than ever and helping you do your job and be successful.
- Industry: Machinery
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Great support and apps
Pros
Real time view of company EHS performance helps with strategic planning. The reports are basically unlimited and can provide easy analytics for your data.
Cons
Some workflows make the experience difficult. Not all applications work exactly the way we want it out of the box, but the configuration allows us to make those changes.
- Industry: Professional Training & Coaching
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
good software little tough to learn but than a breeze
Pros
Intelex has provided a solid foundation for our Incident Management program. Upgrading to v6 has opened up multiple oppritunties to grow.
Cons
not a very good migration from v5 to v6 and data improrts. the data does not match so trending does not work with both programs
- Used Weekly for 2+ years
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Review Source
Very flexible, easy to use and great support
Pros
Flexibility to configure app for our company and create new apps as needed and ability to access the data for reporting.
Cons
Configuring security can be difficult to get correct, imports can be difficult to set up- it's not easy to understand all of the objects
Response from Intelex Technologies
Thank you for your review! We value your opinions and appreciate the time and effort you took to give us feedback. We hope the Intelex solution is a key part of making your company better than ever and helping you do your job and be successful.
- Industry: Building Materials
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
The experience has been great. Looking forward to using the system.
Pros
I think it is a very interactive software. It will be great to use. Looking forward to using the software.
Cons
Have not really found any cons at this time. Excited about the new platform. It is alot easier to use than the old platform.
Response from Intelex Technologies
Hi Belinda, thank you for your review! We value your opinions and appreciate the time and effort you took to give us feedback. We hope the Intelex solution is a key part of making your company better than ever and helping you do your job and be successful.
- Used Daily for 1-5 months
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Review Source
Extremely easy to use with powerful customization tool.
Pros
Ease of use and excellent mobile platform. The software is scalable to fit your buisness needs from out of the box to a customizable solution to fit existing buisness practices.
Cons
There are very few cons. The online knowlege center is great for beginning users but lacks detailed information for heavy power users. This is a deliberate choice so not to overwhelm the majority of users. It would be helpful to have a master user knowlege center.
Response from Intelex Technologies
Hi Peter, thank you for your review! We value your opinions and appreciate the time and effort you took to give us feedback. We hope the Intelex solution is a key part of making your company better than ever and helping you do your job and be successful.
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Review Source
Moving from Reactive Processes to Leading Transformational Indicators
Before Intelex, the majority of Pace Industries' safety data was being recorded and tracked on paper or in Excel. We were struggling with inaccurate data, reactive processes that were time consuming and a lack of traceability and consistency. Intelex has allowed us to move from lagging indicators to leading transformational indicators more rapidly, and we're able to use the data collected to see the areas that we need to focus on prior to an incident occurring. I can easily pull up dashboards on Incidents by Root Cause, Incidents by Department, Near Miss to Incident Ratio and more. In the first two years since implementing Intelex our Incident Severity Rate saw an 85% reduction. Leveraging Intelex we've been able to reduce our OSHA Recordable Rate by 62% from 2012 to 2015, and our Workers' Compensation Dollars were reduced by $1.2 million in that same time period. We're continuing to roll out additional applications and we see Intelex as a critical part of our safety culture.
- Industry: Environmental Services
- Company size: 5,001–10,000 Employees
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Improved safety performance and ensures compliance
Intelex's Safety Incident Reporting application provided such a high level of visibility into our safety performance that we were able to identify areas for improvement that would have never been uncovered otherwise. Detecting root causes and driving corrective and preventive actions, it has been a critical component to the success of our entire safety program and maintaining OHSAS 18001 compliance. Our users enjoy the simple, user friendly aspects of the system and there is no doubt it has contributed to our improved performance and recent Health & Safety Award.
- Industry: Civil Engineering
- Company size: 201–500 Employees
- Used Weekly for Free Trial
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Agnico Eagle use Intelex since 2011
We rely on Intelex's software to support our training, incidents, inspections and other critical business activities. With Intelex we have access to the key details related to each health and safety incident across multiple global locations and this gives us the ability to share and learn from each other's experiences in real time. As a result, Intelex has played an important role in enabling us to reduce our Accident Frequency Rate by half in 3 years' time.
- Company size: 10,000+ Employees
- Used for 1-5 months
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Review Source
Great tool with industry-leading features
Pros
The best part about this software is that it is mobile friendly which further enhances its ease of use. Filtering the incidents has just become easier with the different indicators this tool offers. This product offers great flexibility to customize. I would definitely recommend this product.
Cons
It took sometime to get a hang of this product. Besides that, I believe the only negative part about this software is the price. It certainly is over priced.