User Reviews Overview
About Online Check Writer
Online Check Writer is a cloud-based solution that helps businesses manage accounts payables/receivables, payment processing, reconciliation, and other financial activities on a unified portal. The platform enables administrators...
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- Industry: Outsourcing/Offshoring
- Company size: 11–50 Employees
- Used Daily for Free Trial
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Review Source
I use Online Check Writer daily and I am satisfied that I selected that product
I started to use that product several weeks ago and I would like to say that I am fully satisfied user. I like accept my payment via the link. The overall experience is amazing.
Pros
I like the interface. It's very easy to digest. Secondly, I am amazed that my business bank operations are in pocket and I am able to recieve and ask for a payment. What I am grateful for is that there's Advanced Two Factor Authentication.
Cons
I am not sure I could see my default currency information on the Bank Data. It would be useful because I have 2-3 bank accounts with different currencies. On a business tools menu there's a View more button but I would prefer seeing that features listed right there.
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Easy to Use
Tech support is always there to chat or available by phone.
Pros
I like that you can print either Blank checks or just a PDF check. Easy use and able to work my own check design.
Cons
It has become a bit pricy now as a stand alone check printing software.
Response from Zil Money
Hello Noe, we are thrilled to hear that you like our online check printing software. We understand that cost is always a consideration, so we offer various pricing options to suit every budget. We appreciate your feedback and hope that you will continue to enjoy using our software. Thank you!
- Industry: Events Services
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Poor Customer Experience
Online Checkwriter is very inconsistent with their processes and their phone agents are extremely rude. When it comes to paying vendors and you advise the estimated date of when their direct deposit should hit their account, you need to be very precise. It's okay to be a day off of the date advised but 1-2 weeks beyond that is crazy! I don't trust that I can continue using this software due to the lack of speed in processing ACH deposits.
Pros
I like the fact that this software is available online and that it gives me the capability of paying my vendors via ACH or check.
Cons
Online Checkwriter has poor customer service when it comes to their processes and procedures. Before implementing a process to pay my vendors via ACH, I called Online Checkwriter and walked through the process to ensure that I had it correctly. I even ran a couple of live test transactions to confirm the process works for me. When I started paying my vendors, I was advised that it would be 3-5 days for them to receive payment. After relaying this to a vendor I was then told that it's up to 9 business days unless I fund my wallet in advance. For the next vendor, I funded my wallet first and then processed an ACH which should have been deposited on the next business day. Again, the funds were not deposited and sat in the vendor's newly created wallet within Online Checkwriter (the vendor did not request this wallet account) for over a week. I called and spoke with the ACH department who said regardless of what I was told by a previous agent, I need to upgrade my subscription and follow a process that was never given to me.
Response from Zil Money
Thank you for your positive review. Furthermore, we apologize for the difficulties you may have experienced. The customer service team is expanding its capabilities to provide better customer service and to address customers' doubts. We have a 24-hour chat team and call support between 8 AM CST to 8 PM CST. Feel free to reach us back for any assistance.Our team ready to help you
Top Online Check Writer Alternatives
- Industry: Accounting
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Great for any size bookkeeper
Pros
The ability to sync with QBO and add multiple bank accounts or clients makes using this software amazing. It is very easy to setup and use and customize check templates as needed.
Cons
When they switched their billing model and the functionality of their site it made it very difficult to use for a time being as there were many glitches but their customer support was able to assist me.
Response from Zil Money
Hi Dustyn, we're glad to hear that you find our software easy to use and customize. We're sorry to hear that you had some difficulty when we switched our billing model, but we're glad that our customer support was able to help you out. We appreciate your feedback and hope that you continue to enjoy using our software.
- Industry: Accounting
- Company size: 5,001–10,000 Employees
- Used Daily for 6-12 months
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Review Source
Perfect
Pros
Perfect site.I love their interface. The are welcoming. Thanks for letting me know this your site
Response from Zil Money
Thank you so much for the kind words, We're so happy to have you as a customer and we're glad you love our interface. If there's anything we can do to improve your experience, please don't hesitate to let us know. Thanks again for the five-star review!
- Industry: Accounting
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Too Slow
Has many powerful features, however it can be overwhelming and confusing trying to understand every aspect.
Pros
The many features regarding check writing and security.
Cons
Moves too slowly, even on my fastest computer it took long for pages to load.
Response from Zil Money
Hi Ronald,
Thank you for the review. As you have pointed out that the platform is too slow, we would like to check whether you haven't switched to the new version from the classic version? If you have questions regarding our platform, please call us at(408) 775-7720; we will be happy to guide you through each step.
- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
The best online banking services provider I know
It's really easy to use and I highly recommend their services to others
Pros
Checks writing and generation is really easy
Cons
So far I dislike nothing about online check writet
Response from Zil Money
Hello, we are so happy to hear that you find online check writing and generation easy! We work hard to make sure our checks are the easiest to use and generate, so we really appreciate your feedback. Thanks again for taking the time to write this review - it really helps us out!
- Industry: Banking
- Company size: 10,000+ Employees
- Used Daily for Free Trial
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Review Source
My revier
Pros
EASY ACCESS to each user and provide simple instruction
Response from Zil Money
Thank you so much for your positive review of our company! We are glad to hear that you find our platform easy to use and that our instructions are clear. We appreciate your feedback and we will continue to work hard to provide the best possible service. Thank you for choosing onlinecheckwriter.com!
- Industry: Construction
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Excellent online Software
Perfect for what I need
Pros
Easy to setup and seamless intervention
Cons
I have not found anything getting with software to date
Alternatives Considered
QuickBooks Desktop EnterpriseReasons for Switching to Online Check Writer
Ease of operation.Response from Zil Money
Hi Robert,
We are so happy to hear that you think our software is excellent. We work hard to provide a great product and are glad that you are enjoying it. Thanks for taking the time to write this review - it really helps us out!
- Industry: Apparel & Fashion
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Online Check writer Review
Pros
The software assists mostly in in payment processes as it swiftens the business procedures
Cons
The software needs training in order to use. Didn't see any negative
Response from Zil Money
Hello Furby, we are glad to hear that you find our software helpful in streamlining payment processes. We do offer training to help get users up to speed on how to use our features, so please feel free to reach out if you need any assistance. Thanks for taking the time to write this review!
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Awesome
Love the ease of the system and how helpful it is to our business.
Pros
The system is easy to use and easy to set up to what you need. Make life easier by printing checks instead of writing them out.
Cons
Wish when they do updates they lets us know how to use them.
Response from Zil Money
Hi Jill,
Thank you very much for this great review. Yes, we might have missed communicating to our customers about new features on time. Developing new user features has been a priority, so we were in a rush to achieve that and were focused entirely on that - apologies for the misses. We are now communicating new changes to customers as quickly as possible.
- Industry: Insurance
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Used to be great, then went slowly down the drain
Mixed, they used to have knowledgeable customer support reps but lately they stopped caring.
Pros
They have a beautiful intuitive interface, I used to recommend it to everyone I knew.
Cons
They frequently change their pricing.
Every time i was charged for something not previously disclosed, they would tell me the feature was just a trial and now it costs money, and that went without any kind of notice, totally misleading.
It's not that i wanted free stuff, i was already paying $500 a year for this Sofware.
Response from Zil Money
Hi Mendel,
Thank you for the feedback. Please call our team; we will create a custom plan for you.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
review 08-04-2022
i was satisfied in the beginning not now
i am paying 499 which technically i use only a portion of the subscription but i did to support you guys
but with the new charges it is expensive
Pros
no pros lately
it become very expensive
0.99 per manual transaction plus 0.01 the amount of the check it is like min 6 cost for me per transaction
Cons
I USE TO LIKE IT BUT I MAY RESEARCH FOR SOMETHING ELSE
you guys are very expensive
i will like to talk to someone before i switch to someone else
Response from Zil Money
Hi Ioannis,
Please call us, and we will be happy to give a custom plan for you. Now, you have the option to pay only for services that you use.
- Industry: Legal Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Easy to use
Easy to use the software
Pros
Easy to use the software compared with other products in the market
Cons
Electronic-checks - looks like this is bit confusing
Alternatives Considered
Deluxe Payroll and HRReasons for Switching to Online Check Writer
Easy to use the softwareResponse from Zil Money
Thank you Santosh for this excellent review.
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
GREAT PRODUCT turned m GREEDY
Pros
Cloud based online system that can be used anywhere.
Cons
Price is now ridiculous and very con artist.
Response from Zil Money
Hi Manik,
We understand you are upset with our recent price increase. As you have noted, we provide a high-quality platform and have to start charging for transactions to maintain quality. But, for a customer like you, our 499.99 plan can cut transaction costs by 81%. Moreover, this plan provides $500 worth of free credit, which effectively cancels the subscription cost and simultaneously reduces the transaction charges to meagre rates. If you still feel the price is high, we can provide custom plans suitable for your transactions. Please call us, and let's help you find a plan that fits your requirement perfectly.
- Industry: Wholesale
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Great product, our customers are really happy.
My experience has been very good.
Pros
I love the way the link works for an online check. Giving our customers an alternative to credit card processing has been well received and is easy to manage.
Cons
I turned on the two factor authentication because I was concerned that my email and online checkwriter account had been compromised. Your system sends the passcode to both my email and my cell phone. I would like the option of getting the code only by cell without sending to my email. It would be a lot safer.
Response from Zil Money
Hi Tracy,
Thank you very much for the review. We have notified the backend team to work on your passcode suggestion.
- Industry: Construction
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Program Review
Getting account payables paid using the check printing service.
Pros
The check printing and processing is an excellent feature.
Cons
Billing could be a little easier to pay.
Reasons for Switching to Online Check Writer
The ease of use and processing is very easy.Response from Zil Money
Hello Robert, we would like to thank you for your kind words. We're glad you like our platform and that it's working for you.
- Industry: Events Services
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Enjoy using Online Check Writer
VERY GOOD - saved us a lot of manual work
Pros
Basic - the ease of use
Secondary - the ability to select history on and individual staff member
Cons
When reworking my settings the app worked differently in new version than it had for years
OK at this point after using for a while
Response from Zil Money
Hi Gerald,
Thank you very much. We understand that the new version has a lot of differences from the earlier platform, and it might take a few days to get used to it. Let us guarantee that the new platform is designed to enhance speed and security. We will be happy to incorporate more features to help our users. You are welcome to give us improvement suggestions. Thank you once again for the review.
- Industry: Law Practice
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Innovative and progressive
Pros
It allows quick payment to vendors and others.
Cons
It has just raised the price which affects the bottom line.
Response from Zil Money
Hi Randall,
Thank you for the great review here. We hope you are aware of our subscription plans with 100% cashback and also cutting your transaction costs by 81%. If you would like to discuss that or a custom plan for you, please call us at (408) 775-7720; we will be happy to assist.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Decent Product but could be much better
Very frustrating
Pros
Easy to use. Easy to print checks.
Cons
Technical issues and tech support. Them doing sopftware updates on friday during business hours.
Response from Zil Money
Hi Nick,
Thank you for the review. Please call us as we would like to understand further your troubles while using our platform. The problem you are facing could probably be solved via a demo.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Good option to consider
Pros
I definitely love the all in one package, you can bill your clients, pay your vendors, make payment internationally without any limits, check draft, integration with QuickBooks etc.
Cons
The only features i would want them to improve is the check payment, my clients get stuck when they reach an option to click pay now, i would definitely recommend Online checkwriter team check on this to make the payment more effortless.
Alternatives Considered
StripeResponse from Zil Money
Thank you for the great review, Tonchui! We're glad to hear that you love our all-in-one package and that OnlineCheckWriter.com has been a good option for you. We'll definitely take your feedback on board and see what we can do to improve the check payment process. Thanks again for writing this review - it means a lot to us!
- Industry: Writing & Editing
- Company size: Self Employed
- Used Monthly for 6-12 months
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Review Source
My Brief Experience with Online Check Writer as a Freelance Writer
Online Check Writer has enabled me to process/make payments and receive payments in the comfort of my office or home saving time and resources that could be used traveling and queuing in banks.
Pros
I have been using Online Check Writer for more than 8 months now, and I believe this is one of the best decisions I've ever made. I like this software because it offers instant check printing at the convenience of your office or home, using blank stock papers and a regular printer. Besides, this software provides seamless ACH payment processing services, e-checks, and wire. Online Check Writers also provides a totally free version that allows you to make 5 payments per month or receive unlimited e-checks or ACH payments. I believe it is the best solution for online payments and banking, I've ever come across since I started working as a freelance writer.
Cons
The only con about Online Check Writer is its complexity which makes it difficult to understand or deploy, especially for new users. The support team is somewhat slow, but they will always respond to all queries.
Response from Zil Money
Glad to hear that you have been using OnlineCheckWriter for 8 months.Thank you for being such a good customer
- Used Daily for 6-12 months
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Review Source
Painless Way to Do Small Business Payroll
Pros
This is a sponsored review. Online Check Write is an amazing service that has allowed our small business to keep up with our payroll and our clientele. What is especially helpful is that Check Write keeps all your checks in the cloud, so we no longer have to worry about throwing away one of our old checks.
Response from Zil Money
Thank you so much for your great review, we're glad you're enjoying Online Check Writer and would love to hear from you if you need any help using the tool. Hope to see you again.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Good customer support but UI needs work
We have multiple people who write checks for multiple companies, so we wanted software with strong controls to ensure flexibility
Pros
Good controls
Relatively easy to use once setup
Cons
Website was NOT very user friendly / straightforward to setup
Would definitely benefit from getting user feedback on how to improve software for initial setup and use
For example, it asks for company name when setting up a new user, but means the company that they will be writing checks for instead of the company they work for
Also lots of choices on roles, etc. when setting up new users - need guide on what each role setting means
Response from Zil Money
Hi Gleeson,
Thank you for the feedback. We have briefed our development team with your suggestions. We will work on this and improve fast.
- Industry: Accounting
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
My Review
Great -- I couldn't live without it.
Pros
I like that I can click to write checks and mail them.
Cons
Sometimes the application is buggy, but support has been wonderful and responsive.
Response from Zil Money
Thank you for the lovely review.Customize check instantly create your personal or business checks yourself. You can design your check with drag and drop feature on Online Check Writer. Personalize your business check by adding the company logo, font style, and signature. Add a background image and more, pay your vendors or suppliers proudly using our check printing software. Moreover, shifting to printing check on blank stock papers using OCW saves your business over 80% check printing costs.