Sage HRMS Reviews

3.7
Overall rating
Reviews

3.7
Overall rating
Reviews
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User Reviews Overview

About Sage HRMS

Sage HRMS is an on-premise, human resources solution for small and midsize businesses. It allows users to manage the entire employee lifecycle. Primary features include employee record management, payroll processing and management...

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Feature ratings

Value for Money
3.4
Functionality
3.6
Ease of Use
3.6
Customer Support
3.2

Browse Sage HRMS Reviews

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Elroy
Elroy
  • Industry: Higher Education
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 19/01/2022

Good HRM tool

Pros

Its not the best but it gets the job done. The features and functionality are easy to use and easily integrated into any organization. I love the employee management aspect of the software as I can set goals and monitor them when needed.

Cons

Haven't found any issues with the current version of this software.

Michael
  • Industry: Research
  • Company size: 501–1,000 Employees
  • Used for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
3
Customer Support
4

4
Reviewed on 17/11/2020

Love hate relationship

We are migrating from Abra Suite so it is excellent that it is so similar but the upgrade path is ROUGH..

Pros

It is an excellent on prem solution to HR and Payroll for a company that wants allot of functionality for a reasonable price.

Cons

Performance and stability. Very slow on launch to the point that every user gets the loading twice message because the click and click. Screens can crash if you push them. I believe this is because there is still foxpro lingering underneath the covers in the screens.

Alternatives Considered

UKG Pro

Reasons for Choosing Sage HRMS

End of life.. and foxpro

Reasons for Switching to Sage HRMS

On prem and price.. as well as familiarity to our user base.
Jenna
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
1
Ease of Use
5
Customer Support
2

2
Reviewed on 13/07/2023

Not bad for basic level HR functions

Pros

It is user friendly. Very self explanatory to navigate

Cons

Lots of repetitive data entry, reporting is really tough - had issues with building custom reports

Top Sage HRMS Alternatives

Barbara
  • Industry: Paper & Forest Products
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
2
Customer Support
0

4
Reviewed on 08/05/2020

Sage HRMS - Takes effort but worth it.

The learning curve was quite steep but since we have been using the software for a while now, we are much more comfortable with it.

Pros

The system has many features within the program itself to store information, provide status and look-ups. Set up is extremely important to have done correctly in order for the software to function fully and correctly.

Cons

Reporting features are limited requiring an upgrade to incorporate Crystal Reports to obtain needed information for tax payments and reporting purposes.

Alternatives Considered

QuickBooks Enterprise

Reasons for Choosing Sage HRMS

Sage Abra Payroll was no longer going to be supported after 2020.

Reasons for Switching to Sage HRMS

Information could be pulled from Sage Abra system and parallel processing could be run to ensure set up was done correctly.
Kay
  • Industry: Sports
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
3
Customer Support
2

5
Reviewed on 30/11/2020

Does it All

Sage HRMS makes it pretty easy to run our payroll in house and gives us tons of information about our employees' pay.

Pros

We use the HR and Payroll module as we process payroll in house. There are so many processes available that we don't use, but are available for larger companies. The HR side is very easy and user friendly. The payroll side is less intuitive. There are many stock reports and the on-board Crystal Reports makes it easy to create others as needed.

Cons

The payroll side is very detailed and complicated to set up. Sometimes there is no good explanation for why something has to be done in a particular way, so you just have to do it and not really understand why. Coming from Abra, HRMS payroll took some getting used to. The rounding doesn't always follow normal conventions, so we sometimes have to chase down pennies to make sure everything is exactly correct.

Meredith
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Functionality
3
Ease of Use
3
Customer Support
4

3
Reviewed on 14/05/2020

SAGE HRMS PAYROLL/HUMAN RESOURCE modules compared to SAGE ABRA PAYROLL/HUMAN RESOURCE

It gets the payroll process done and has other modules to greatly help, like attendance and human resources but would like a more modern payroll module.

Pros

I love that it does not have a hard close after each quarter and you can rerun reports for any payroll that is in history which means you can go back years. Love that it has an HR module that is easy to use and did not change much going from Sage ABRA to Sage HRMS but wish the payroll module was more modern and interactive so you can actually see a paycheck instead of doing a calculating process and then pulling a report to see what the paycheck will actually be. Love being able to have an excel spreadsheet containing bonuses/incentives that can be easily imported/uploaded into the payroll module.

Cons

Hate that HRMS Payroll does not have an interactive paycheck view while processing payroll where you can make a change on an employee's paycheck and see instantly how it changes everything. An example of this is if an employee wanted to change their 401k pre-tax election/deduction how would it change the taxes and net pay. It is time card driven then you have to calculate (process) before you can see an employee's possible paycheck when you run a Pre-check payroll register (report driven). Every time you have to make changes you do the change on their timecard, even to deductions, then calculate pay before you can see the employee's paystub when you run a report (Pre-check Payroll Register Report) so it is report driven. I would love to see an interactive paycheck in view and see how changes can change the net pay. I love that it comes with Crystal Reports but to find the information (fields) in the payroll directory/data bases is difficult but on the human resource director/data basis are considerably easier. Support, that you pay for, does not help you with crystal reports or how to find the field/information to get it onto a crystal report. Also the standard reports that come with the HRMS program (payroll) are not helpful nor have enough filters/sorts/structure to make them useful so you have to become savvy with Crystal reports to get the information you want in the format you must have it. Also to do W2 or tax forms are only process in HRMS payroll to Aatrix.

Niki
  • Industry: Hospitality
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
4

3
Reviewed on 17/11/2020

Transition from Abra Suite to HRMS SL

Still in the learning process with the HRMS SQL version from Abra suite 9.2 version
Still issues from implementation that happened in July 1, 2020 and still not resolved - we have both Sage support and 3rd party installer involved and neither have resolved our issues ...very disappointing to say the least.

Pros

HR panels stayed the same, easy to use and toggle

Cons

Payroll Reports that were standard in ABRA SUITE no longer exist in HRMS. Not sure why they would be omitted, it they used customer reviews. Attendance set up is not the same as it was in SUITE and has not functioned since installation. This is not due to the product it was due to the implementation 3rd party. Support - wish we would have a specific contact person for issues we need to fix. I have been a customer with Abra Suite since 1997 and always bragged to fellow collegues about the product, at current I wouldnt do so.

Hart
  • Industry: Construction
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
3
Customer Support
2

3
Reviewed on 19/11/2020

Sage HRMS

Its pretty good I cant really complain a whole lot

Pros

It runs on SGL unlike out Sage 300 product. Updates seem to be fairly easy

Cons

Support is hard to get in touch with. Its fairly expensive.

Mary
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
2

4
Reviewed on 16/12/2020

Sage HRMS 2020 Review

I can't say that any specific business "problems" have been solved. More that is fills the needs of HR, Payroll, Attendance functions that are necessary to the business.

Pros

It was the easiest transition from the former Sage Abra Suite that we were using prior.

Cons

It requires a stand alone computer log-in due to security concerns with the database. This has caused several problems. There was a very critical execution failure of Processing Time Off and Print/Post checks during a recent payroll processing.

Mornay
  • Industry: Transportation/Trucking/Railroad
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
5
Customer Support
4

3
Reviewed on 03/04/2019

Limited Functions

Our company has been using the software for a number of years. We will replace this software with another type that will provide more functions.

Pros

A good software program to manage employees and keep record of employee actions.

Cons

Cannot upload and store documents and training material.

Matt
  • Industry: Utilities
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
2
Customer Support
2

3
Reviewed on 12/11/2020

Gets the job done

Pros

The promise that HRMS would work seamlessly with CRE was a huge perk of using it.

Cons

It doesn't integrate as well as anticipated for our company's specific needs. Support is slow and sometimes unhelpful. Training is long and dry.

Chris
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used for 2+ years
  • Review Source
Value for Money
1
Functionality
2
Ease of Use
1
Customer Support
2

2
Reviewed on 30/11/2020

Poor product

Negative, have not heavily used product and will most likekly discontinue use before implementing

Pros

We don't like anything about the product and have failed to implement after several years. It can't do anything that we want it to do. Anything we have attempted to use the product for ends up requiring more $$$$ to enable more functionality. With the base functionality so poor and limited, we would be hard pressed to move forward with any of the pay for play advancements.

Cons

Requires third party application to move data from SQL to Sage PSQL databases and is not automated on backend like most products in 2020.

Melissa
  • Industry: Construction
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 25/02/2019

HRMS works for us!

This product is great mainly because customer service is such a great help. People at Sage know their product well and their people have been able to answer every question I have to help find solutions.

Pros

The software has wizards that help with entering new hires, training, pay raises, job changes, etc. These are helpful because you don't miss a step!

Cons

The software requires a manual export to our payroll system. So, after a new hire is entered, or any changes are made for that matter, I have to manually export the data to payroll. I don't have to enter things twice, but I do have to wait for the information to export over so that the most up to date information is in the payroll system.

Sean
  • Industry: Oil & Energy
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Functionality
1
Ease of Use
2
Customer Support
2

3
Reviewed on 16/11/2020

Not HR Software

Below Average.

Pros

Basic and not the most expensive. Have used it at other employers before.

Cons

Not a viable HRIS. Software looks and acts outdated, clunky, not user friendly. Functionality is below average compared to competitors

Betsy
  • Industry: Nonprofit Organization Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/03/2019

Easy to use

Pros

Everything is well laid out, intuitive and has a nice, updated look. Like that you can add as many custom fields as you want on the HR side. They do a great job of keeping up with tax and legislative updates.

Cons

It's not necessarily a con because the software comes with lots of standard reports, but if you want custom reports then they need to be written in Crystal Reports. If you have someone that knows Crystal Reports, it's super easy! If you don't have someone that knows it, then you can end up like one of the previous reviewers and end up with reports that don't tie out. :)

Danty
  • Industry: Food & Beverages
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 12/11/2020

HRMS Review_Dekalb Farmers Market

Pros

Ease of Use & user Friendly. Good reporting's and also the customer support is so good

Cons

Its not that stable and kicking us out almost all time when we run some reports

Carol
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
3
Customer Support
3

5
Reviewed on 17/11/2020

Webinars

I've been with this software since it was ABRAcadabra. It's a good product.

Pros

I attended a webinar today on using Crystal Reports. It was a brief overview, but easy to understand and very helpful.

Cons

Sometimes the software is not intuitive, and it's hard to learn all of the tricks to make it run smoothly. I get frustrated with tech support.

Alternatives Considered

BambooHR and ADP TotalSource

Reasons for Switching to Sage HRMS

In house and overall proce.
Karen
  • Industry: Machinery
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
4
Customer Support
3

4
Reviewed on 15/05/2020

Sage HRMS

I have access to any employee data at any time and can do reporting from the system with ease.

Pros

This system keeps data and is relatively easy to report from. It is nice to upload a picture of employees. It provides easy look up for employee data.

Cons

This system needs an onboarding tool and self-service options. Also, sometimes it would be good to see more data on a person without moving from page to page.

Chris
  • Industry: Transportation/Trucking/Railroad
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
2
Functionality
2
Ease of Use
2
Customer Support
2

2
Reviewed on 22/10/2019

Look at your other options

HRMS has created more problems that it has solved. Wrong pay, missed items, treating taxable wage as non-taxable, reports that don't tie, and flat out recalculating (incorrectly) payrolls that were run in the prior system. We have had to manually calculate payrolls to determine the fixes necessary. So far it has failed to deliver correct results without multiple runs and edits. I have zero confidence the program will give me accurate results and reporting.

Pros

Thought it would really be a better product than Sage ABRA, which is losing support this next year. Thought (wrongly) that it would be a smooth transition from one Sage product to another.

Cons

Although there are a few minor improvements, HRMS is actually a step backwards in usability and reliability from ABRA. The software is a constant source of frustration, and has actually led our 20 year payroll lead to retire, rather than deal with this software. Staff have nicknamed it the "HRMS Titanic"

Dee
  • Industry: Nonprofit Organization Management
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
3
Ease of Use
4
Customer Support
1

2
Reviewed on 08/05/2020

Issues with HRMS for Several Months

Lately, our experience has not been good. We have had and continue to have major problems with the system with no support.

Pros

We have had Sage HRMS since 2005. Loved it when it worked. .

Cons

It no longer supports connect point to MIP payroll. We have had several issues with the system with no support. I have emailed and called with no response.

larry
  • Industry: Aviation & Aerospace
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/11/2020

great software and support

Pros

we would not use this if it were not for the support

Cons

none that I can think of. The only issue is none

Mary
  • Industry: Printing
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
3
Ease of Use
3
Customer Support
0

3
Reviewed on 07/05/2020

So far so good

We use SAGE HRMS as payroll processing and HR part.

Pros

This sofeware is very stable. Sometime computer has stuck and dead . After start off the computer Sage is working well.

Cons

Some feature is not conveninet to use. Getting compensation report with Salary as of Sage HRMS always runtime error.

Haylee
  • Industry: Financial Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
3
Customer Support
1

3
Reviewed on 14/12/2020

Review

I haven't used any other software system so this is the first one. I tend to have a lot of complaints but not sure how well others run either.

Pros

There is a wide variety of reports that can be ran.

Cons

The system seems to frequently crash or reports take hours to run/process.

Freddy
  • Industry: Wholesale
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 30/04/2021

Good Management System

Pros

It is easy to use and manage all aspects of your business. Love the payroll integration within.

Cons

Many programs are needed to be manually made/built. Upgraded versions always have certain glitches until they can get to them and fix/repair.

Precious
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
4
Customer Support
4

4
Reviewed on 08/05/2021

System of Management that Works

Listen the software has great potential and I think it's really giving it a chance otherwise it gets the work done.

Pros

I like how easy it is to run payroll reports and I like how friendly the HR module is as well. I must say, just like any product it isn't easy to use in the beginning, but once you learn how to and familiarise yourself, it is easier to navigate. The integration process to the business was not difficult.

Cons

The system needs to be improved, new improved models will still have bugs until they can patch or restore. So making the software more user-friendly especially for new users will be great. And maybe introduce one that will cater to small companies, and one that caters to larger companies instead of an all-for-one process.

44 reviews