User Reviews Overview
About Price2Spy
Price2Spy is an online price monitoring and comparison tool for small to large online retailers, manufacturers, brands, and distributors from a variety of industries. The solution offers tools to monitor, track, and analyze...
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- Used Daily for 1+ year
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Review Source
Exceptional Software, Even Better Support
Pros
Pros
- Automatically checks pricing as regular as you need it
- Repricing reports very easy to use
- Links to Magento store for fully integrated solution
- Price2Spy staff go well above and beyond to help
- Timeline view is invaluable to see which store dropped a price first
Cons
There are a few features that would make it better (fully automated repricing, more filtering of large product sets) but the team are implementing new features regularly.
Response from Price2Spy
Thank you very much for your kind words, Dave! We will do our best to keep delivering the service you need. Please let us know if you have any suggestions or need help with anything, we will be happy to assist you.
- Industry: Machinery
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Price2Spy - Great tool / moderate cost / exceptional customer support
If you're dealing with hundreds or thousands of products as we do and trying to monitor competitor sites manually you should definitely check out Price2Spy. It helped us to save significant amount of time from our routine tasks (such as, data processing and product pricing). So now, we can really focus on what matters to our business.
Pros
There are many benefits of using Price2Spy, below I'll only be able to list some of them:
- As a online retail company for tools and garden equipment, we are facing very competitive market, where we need to make quick repricing decisions
- We're dealing with 1000s of products, and we needed as much automation as possible
- The frequent price checks offered by this tool, along with reports that help us have a good insight of the strategic pricing strategies of our competitors
- The reports are instinctive and easy to generate, and most of all, simple to interpret
- Price change alerts (received via email) have multiple triggering options to choose from which is great
- Automated repricing works like a charm, so we do not have to put manual effort into it
- Price2Spy Support Team is better than any other support team that I've worked with. They're real professionals and solving any problem that we're facing in no time!
Cons
I have noticed a couple of features that could be improved. My idea have been considered, and in the end implemented, but are taking a bit long to be implemented.
Response from Price2Spy
Thank you very much for your kind words, Igor! We will do our best to keep delivering the service you need. Please let us know if you have any suggestions or need help with anything, we will be happy to assist you.
- Used Monthly for 6-12 months
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Review Source
Improvements
I used Price2Spy for about 9 months and I can say that I like it. It is very easy and intuitive to use.
But I have found some issues:
- I have to check manually the urls for some channels, because I can see a price for the product, but if I click on the url, it doesn't exist anymore!
- Sometimes the price from Price2Spy is different from the price in the Url
- For "ebay" a lot of time the Url still working, also if the product is not available
Pros
It is easy and intuitive to use.
Cons
1. The correspondence between price2spy and the price in the urls.
2. Not existent Urls
Response from Price2Spy
Claudia, thanks for the feedback, it means a lot. Please keep in mind that we offer various solutions to help you keep your account fresh and updated and would be thrilled to discuss them with you if you'd like!
Top Price2Spy Alternatives
- Industry: Sporting Goods
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Great for Smaller Companies
Price2Spy has been our go to price comparison tool for years. We loved what they offered, but as we have shopped around and seen newer products, we are noticing some gaps in functionality.
Pros
We have used Price2Spy for years as our only price comparison tool. It is an incredible value for the service they offer and their customer support is second to none. We have been basing our merchandising decisions off of the data that Price2Spy provides.
Cons
As our company grew we realized that we needed a more robust price comparison tool. Price2Spy wasn't cutting it anymore. There are features of newer tools that should be standard in a price comparison tool and we are realizing that now that we have options. For one, the inability to upload a product list on our own is a big deal. We have to go through customer support (who have been incredibly helpful) in order to upload the csv files.
Response from Price2Spy
Thank you for your review, we really appreciate it. We're happy to hear that you're satisfied with our support and services! Please keep in mind that we provide a wholesome solution from small to large international companies, worldwide. On top of that, we always do our best to meet every requirement, so please send us an email to [email protected] and we'll be happy to consider your suggestions. Hopefully, you will be able to benefit from using Price2Spy even more in the future!
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Keep prices under control in the simplest possible way
We have been using P2S since 2014 and monitor over 36,000 products and their price development. If you want to keep an overview and control of your pricing, this is the right place for you. We don't like to trust automated systems and therefore use the Price Matrix Report which always gives us a very good overview of the price development. The import and export of data is simple and fast.
Pros
The support is always available and solves problems very quickly and efficiently. Manual adjustments to your own infrastructure. Very good overview of all prices and competitors in the Price Matrix Report. Report contains a link to the URL to quickly check products. Very fair prices for changes, adjustments and data maintenance. 1 account can be used by multiple users. Different possibilities for manual and automatic matching of products. Good import and export functions. Finds prices even on complicated websites.
Cons
The very nice and helpful people of P2S are unfortunately very far away ...
Response from Price2Spy
Thank you so much for your kind words, Thorsten! We really appreciate you taking the time out to share your experience with us. We will continue doing our best to offer you the best service and support!

- Industry: Entertainment
- Company size: 1,001–5,000 Employees
- Used Weekly for 6-12 months
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Review Source
Price2Spy is the best spy gear in the market, hands down
Price2Spy is an incredible tool. Its sleek design and automated features make it easier to use than any other spy gear on the market. The customer service is also impeccable, I always get a response within 24 hours and my issues are resolved as quickly as possible. The customer service is also impeccable, I always get a response within an hour. The prices are also very reasonable for all the features that are provided.
Pros
This platform has the facility that it is easily combined and adjusted to other platforms according to their updates. Through email notifications, it issues alerts regarding internal and external market data, competition, prices, product profitability and, based on this, the company and the user carry out studies, analyses, and comparisons in real-time, which allows them to carry out and apply the appropriate marketing strategies and make the right decisions in order to place the product in the highest standards of positioning and scalability within the network. These notifications and alerts are received either by mobile or PC.
Cons
The software does not perform automation and comparison of price data that allows a 100% complete match of the products that are available, therefore it is done manually and automatically.
Response from Price2Spy
Hello Manuel,
Thank you for such a detailed review! We will definitely take your comments into consideration and try to further improve.
- Industry: Wholesale
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Must have price monitoring software
The biggest benefit is that we can monitor foreign markets, our local competitors and be completely aware of price strategies of manufacturers in different channels
Pros
The support is fantastic and almost instantaneous. The software works exactly as advertised! Been able to monitor prices with price2spy is changing the way our conpany does business
Response from Price2Spy
Thank you very much for your kind words! We really do appreciate your feedback and we'll continue to do our best in order to help you benefit most from using Price2Spy.

- Industry: Consumer Goods
- Company size: 1,001–5,000 Employees
- Used Weekly for 6-12 months
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Review Source
Price2Spy are our online price monitoring tool in the company
I got a partner instead of just a supplier, who genuinely wants to help us achieve our goals and understanding of the market dynamics.
Pros
Best customer support!! Any question/comment/problem is tackled in usually less than 24 hours, and if not, they are always updating on the status. They are willing to make adjustment as much as possible for the client. The scraping services is of the highest quality, and their website is very functional and easy to use.
Cons
The built-in reports are pretty hard to understand sometimes, one really need to delve deep and study, and we don't always have the time. However, I can just ask their CS for assistance, and they will help me with it.
Response from Price2Spy
Dear Anat,
we sincerely appreciate your feedback! We enjoy our mutual collaboration very much.
We are very glad to have such a respectful partner and hope that our partnership will last for a very long time!
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for Free Trial
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Review Source
Price2Spy
I really love how this software works and and like I said before, customer support is the best I've ever had!
Pros
Well, product does what it promise and really good way too. It filled all my needs what I was looking for.
But I was most impressed about customer service. I must say it's best I ever got!
Also integration is really nice.
Cons
Well.. It's not any problem but sometimes system does not find correct price from competitors site.
But team handle these things in no time and it's fixed quickly.
If I need to say something "bad" it would be bit old looking interface. Not so modern and fresh but I think it's not so relevant.
Response from Price2Spy
Thank you very much for your positive review! We are very happy to hear that you're satisfied with our support and services. We will definitely continue doing our best in helping you out benefit most from using Price2Spy!

- Used Daily for 6-12 months
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Review Source
Great tool with a great support.
Pros
The support is great and fast. The tool flexibility is also great. You can ask for some small customizations and you will get it.
Cons
The interface is a bit slow. I believe that a more responsive UI would improve the user repetitive tasks performance.
Response from Price2Spy
Dear Andre, thank you very much for your feedback! We highly appreciate it and we'll certainly make sure we continue doing our best in helping you out benefit most from using our services.
- Industry: Retail
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Good Service, backed with technology and superior monitoring
This is definitely a good five star experience.
Pros
the unique features about the products are;
1. Capability to monitor data, and
2. good customer service
Cons
There are no weak points about this software
Response from Price2Spy
Hello Sizor,
Thank you for reviewing Price2Spy. We're very happy to hear that you find our product so useful!
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Tough to setup but it deserves it after all
Pros
So many reportings available making sure we can identify & read into competitors pricing strategy
Cons
The set-up has been a real struggle on our side as we couldn't use the automatch so we have to copy/paste 1 by 1 all the links we want to monitor and getting the feed in the correct format hasn't been easier
Response from Price2Spy
Thank you for your review, we appreciate your feedback. We're happy to hear you're satisfied with our support and services!
Please keep in mind that we provide a manual matching option as well, so in case you ever need help with matching your products, just let us know and our data entry team will do all the hard work for you.
- Industry: Wholesale
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Awesome Product!!
Pros
It gives you the most accurate, up to date information about your products and pricing that are needed to control a MAP policy pricing structure.
Cons
There are not too many bad things to say about Price2Spy. Its reliable and accurate.
Response from Price2Spy
Thank you very much for your positive review, Anthony! We really do appreciate it and we will do our best to continue our high standard of service delivery!
- Industry: Wholesale
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Very useful product with excellent user support
Pros
Variety of reports
Easy to use site and interpret data
Great variety of reports
Great value for money
Time saving
Excellent support team, always respond rapidly to any query
Cons
The pop up wizard can be a little annoying...
Response from Price2Spy
Thank you very much for your kind words, Leah! We will do our best to keep delivering the service you need. Please let us know if you have any suggestions or need help with anything, we will be happy to assist you.
- Industry: Media Production
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Fast development for personalized report - on request
Personalized reports
Pros
The possibility of creating personalized requests. Also we had bonuses on the development of our personalized request. Ex: we forgot to something on the start and after the dev was done, we requested the forgotten additional feature and it was implemented for free from price2spy dev.
Response from Price2Spy
Thank you very much for your feedback, Dan! We appreciate it a lot, and we will keep doing our best to help you and your business benefit most from using Price2Spy!
- Industry: Leisure, Travel & Tourism
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Price Monitoring made Easy
Price2Spy helped us automate what was a labor intensive requirement. And the result arrive in our inbox every day with a full competitor price analysis.
Pros
The software makes the repeative task of monitoring our own and competitive pricing a breeze. Support was great and help went above and beyond what was expected. Setup is simple and it has paid for itself many times over.
Cons
Would like the ability to send more than 1 automated report at the basic levels.
Response from Price2Spy
Dear Jason, thank you very much for your kind words! We really do appreciate your feedback and we'll continue to do our best in order to help you benefit most from using Price2Spy. Regarding the automated reports, we'll be happy to provide you additional automated reports!
- Industry: Medical Devices
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Review Gymna
Good and good customer service
Pros
I like the Excel overview because this is very clear. I can fast see if I have to change prices.
Cons
If links change you have to adapt everything (which is normal of course)
Response from Price2Spy
Many thanks for your feedback, Marie! We are very happy to hear that you're satisfied with our services. Please let us know if you have any suggestions or need help with anything, we will be happy to assist you.
- Industry: Import & Export
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Price2Spy Review
easy to use, good service and helpdesk, helpdesk in own/native language, all kinds off different packages for different use and/or websites.
Response from Price2Spy
Thanks a lot for the positive review! Hopefully we will continue the same way.
- Industry: Consumer Goods
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
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Review Source
Price2Spy best pricing tool in the market
Pros
Easy in use! Price quality is very good!
Cons
Provides everything I need. And if something is unclear, I am well helped.
Response from Price2Spy
Thank you for taking the time to write this great review, Dez! We are very grateful for customers like you and hope you stick with us for years to come! :)
- Used Daily for 1-5 months
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Review Source
Great service to help improve any business
Pros
- target pricing violations has been incredibly helpful for us
- notifications when items have gone out of stock on monitored websites
- incredible, helpful, and friendly customer service!!!
Cons
- I don't think they take screenshots of the pages when someone is violating, would like more proof other than the emails of violations occurring
- Not a con, but would be interesting to see some kind of review monitoring as well
Response from Price2Spy
Thank you very much for your positive review! We really do appreciate your it and we'll continue to do our best in order to help you benefit most from using Price2Spy.
- Industry: Capital Markets
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Price2Spy one of the best price monitoring tools
Pros
-The ability to monitor competitors’ movements in real-time, in addition to the ability to negotiate with suppliers.
Cons
Can not capture the prices of some websites.
Response from Price2Spy
Many thanks for your feedback, Ammar! We are very happy to hear that you're satisfied with our services. Please let us know if you have any suggestions or need help with anything, we will be happy to assist you.
- Industry: Computer Hardware
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Great software, even better service.
Pros
It's easy to use and support is very helpful, even proactively reach out to give tips based on your account.
Cons
Style is a bit old-fashioned but that doens't have to be a bad thing.
Response from Price2Spy
Many thanks for your feedback, Sebastian! We really do appreciate it and we will definitely continue doing our best in helping you out benefit most from using our services!
- Industry: Wholesale
- Company size: 1,001–5,000 Employees
- Used Weekly for 6-12 months
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Review Source
Great pricing software!
We've been using Price2Spy for several months ago and it gives an insightful result of how we're doing (in terms of pricing) compared to others.
Pros
A clear and easy-to-read report layout.
Cons
Unable to refresh the price for several SKUs together on timely basis. As fashion changes price frequently, price in the report sometimes doesn't match with the current actual price.
Response from Price2Spy
Thank you for the positive review! We will do our best to keep up the good work.
Please note that Premium price plans give you more price checks per day which keeps the prices even more up-to-date.
- Industry: Music
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Alessandro BESPECO review
FANTASTIC...absolutely the bst provider for price monitoring
Pros
Just in time and great accuracy of price changes
Cons
sometimes it's slow in charging the pages
Response from Price2Spy
Thank you so much for your feedback, Alessandro! We are very happy to hear that you're satisfied with our services. Please let us know if you have any suggestions or need help with anything, we will be happy to help.
- Industry: Electrical/Electronic Manufacturing
- Company size: 10,000+ Employees
- Used Weekly for 1-5 months
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Review Source
Good software but still needs improvements, excellent customer service!
The program is relatively easy to use, there are glitches in the systems but Price2Spy team is very responsive in answering questions and helping out.
Pros
It saves me time to manually check all the websites
Cons
It is not capable of checking multiple product pages like Amazon, so I have to manually check those.
Also, you cannot modify the site names which could be confusing. For example, ebay pages would just show up at ebay. But I have several ebay pages that I would like to rename them to the specific seller but I am not able to modify that. So each time I have to manually click into the link again to see which seller it is.
Response from Price2Spy
Thank you for the kind review - we value your feedback! Please keep in mind that we do offer solutions for monitoring individual sellers from marketplace sites and would be happy to help you set it up.