User Reviews Overview
About Sage 100
Sage 100 is a cloud-connected ERP platform (Enterprise Resource Planning) for medium-sized manufacturers, distributors, and professional service companies. Finance, budgeting, planning, inventory, supply chain, production...
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- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Sage 100 is an Intuitive Accounting and Financial Management Tool.
Sage 100 compliance management functions are impressive and its and effective project cost management platform with nice budgeting capability.
Pros
Through Sage 100 tools is very effective to track project expenses and create clean and accurate financial data reports. The tool also allows easy project financial management and its billing and invoicing capabilities are excellent.
Cons
Easy Accounting tool and nothing for me to dislike or underline as a usability issue. Very functional and powerful.
- Industry: Machinery
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Sage 100 - My Review
It's good, but your Sage Reporting and what else so confusing, it must have this and that license it ended up adding money which total subscription is not viable for small business pricing but medium or larger business. so we use barebones as what we have now.
Pros
Easy for user especially modules which is showing step by step
Cons
to add module costs lots of money, does not make sense for small business like our Company, your pricing is comparable for medium or large business pricing
Alternatives Considered
SAP Customer ExperienceReasons for Switching to Sage 100
no plan to find alternative yet due to covid-19 business environment- Industry: Electrical/Electronic Manufacturing
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Fortunately this version has been upgraded
I work in the manufacturing industry, specifically a foundry in Chicago.
Several factors bias my experience with MAS90/Sage 100. I was introduced to the software with no training or reference guide because the woman before me left suddenly and without any documentation. In a certain perspective that speaks well of this product in that simply by internet research and experimentation, as well as a few call to our highly paid "Sage" support line, I have been able to work with the system adequately.
I would love to upgrade to a new version of this Sage product and imagine that it is very likely a much cleaner and straight forward operating system
For instance, the difference between reversing a check and simply reversing the G/L transaction are two different procedures and a third procedure to void a check that has never been issued is a different procedure entirely from voiding a check that you have placed a stop payment on. In a sense, these five distinctions would be ideal for a precise audit trail if the procedures themselves were not extremely complex and vague to distinguish.
The General Leger reports are clear and are in themselves user friendly in offering the opportunity to easily make accrued and adjusting entries.
I would certainly encourage anyone to investigate the newer versions of Sage in consideration of their industry specific needs.
We have not created a direct interface between our receivables data base "Exact" directly into MAS 90 due to the particular need to maintain specific Alloy/Customer information and our small company simply lacks the time and technical understanding to do so.
Again my situation is severely biased due to my particular circumstances and I believe a newer version of Sage may very likely be an excellent ERP.
Pros
If I can figure out a highly antiquated version of their product without internal direction and assistance, I suspect the newer versions of Sage can only be fat superior.
Cons
A complete mire of ambiguity when it comes to the Accounts Payable component in this ancient version by Sage:MAS 90
Top Sage 100 Alternatives
- Industry: Facilities Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Long Time User
Customer support is usually goo
Pros
The day to day use of the software works well
Cons
Every time we update the software or move to a new version, we have glitches and have to call for support.
It's also harder now to make custom reports for payroll (since it is a stand alone module)
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
I use it daily... I couldnt be without it
I enjoy its capabilities.
Pros
Being able to lock data in a time frame. And the bank reconciliation.
Cons
A little more expensive compared to other products. But this is ok considering its features being specific to accounting profession.
Reasons for Switching to Sage 100
Stability of the system. And the internal audit and control functions.- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Not for us
This software is time consuming. You spend more time waiting for items to post, than inputting information.
Pros
The set-up was very easy. The instructions giving was easy to follow. Customer service was very helpful with the questions that we had.
Cons
This software is antiquated. To void a payment, you have to manually void the payment. To make adjustments to a invoice, requires you to research the invoice information such as: invoice #, amount, posting date, GL code and cost code, then manually make the adjustment. In the payroll module, once you post payroll all information is gone. You can not retrieve the information.
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
Easy to Use but Lacks Features
It was quickly apparent that Sage was not a good fit for my company even though it was easy to figure out and integrated with many PSAs that I was considering at the time, I just wasn't able to use the US version for what I needed.
Pros
Easy to use overall. Simple to navigate, the interface is intuitive, and it is easy to reach customer service. Integrates with many PSAs.
Cons
Lacks basic features (such as recurring invoices and expenses) that most other options in this field offer.
This only applies to the US version of this software. The UK version appears to be much more fleshed out.
Reasons for Choosing Sage 100
Zoho Books had some quirks that I found to be frustrating.Switched From
Zoho BooksReasons for Switching to Sage 100
I did not end up using Sage due to the aforementioned issues and lack of features. I went through the trial but in the end decided it wasn't a good fit.- Industry: Electrical/Electronic Manufacturing
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
MAS90 - Windows - Sage 100
Custom reports are tricky in that some modules do not "play in the same sandbox" as other modules.
Pros
Once you get a sound understanding of the modules, it is fairly easy to sort and find information and to product some reports.
Cons
MAS90 was a pre-Windows software that had limits, but was workable. Then MAS90 was sold and given a facelift to become Sage 100. Sage 100 is basically a format, presentation and color change from MAS90. I used MAS90 25 years ago and learned some of the shortcuts after going to the State of the Art University. When I left the company that used MAS90, within a short time something happened to the business world: Windows. Now 25 years later and after several versions and upgrades of Windows, I am once again working with MAS90 behind the mask of SAGE 100. It is not like revisiting an old friend, but an old motel that are still using the same bedding. The training that I received did help make the reintroduction easier. It is ironic that several times in the search bar of Sage 100 it even refers to "MAS90." None-the-less as noted the Windows rise and dominance came into the mainstream if not becoming the stream of business. The tough thing is that MAS90 did not change with a Windows feel when it was altered into Sage 100. Frankly, it is most frustrating to jump from Outlook, Word, Excel then to Sage 100. Something as easy as hitting "enter" or "tab" in Sage 100 will cause redundancy in keying and wasted time. The answer is simple, the user MUST have a passion for selecting or clicking the left mouse button and consciously shifting their thinking from 2019 back to 1994 when ever they enter the world of Sage 100.
- Industry: Environmental Services
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Easy to use software with a lot of accuracy
Financial reporting has been made easy with the software as I am able to generate budgets and financial reports with a lot of flexibility and accuracy. Invoicing is also efficient with the software.
Pros
The software has an impressive capability for managing project costs. It ensures that the cost of a project is well taken care of through proper budgeting and tracking of project expenditure.
Cons
I have nothing that I don't like about the software. Our accounting and financial needs are well taken care of by the software.
Response from Sage
Thank you for your review, Doreen. We're delighted to hear that Sage 100 meets your project management and financial reporting needs with precision and flexibility. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Sage Review
Pros
It is very easy to go back & see when & what I purchased regarding my purchase orders.
Cons
Sometimes it kicks me out & the only way to get back in is to restart my computer.
- Industry: Government Administration
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Solid mid-market enterprise accounting system, with quirks
Very solid system with a few frustrating quirks. You will need to host any version of Sage 100. Consider a cloud-based software as an alternative (Sage Intacct perhaps, although the price skyrockets compared to Sage 100).
Pros
-very cost-friendly pricing for small or medium sized businesses. this is the biggest selling point for Sage to me - it beats Quickbooks as a more ERP level system but is still very reasonably priced
-solid on standard accounting
-multi-company/location/entity reporting
-import/export works well
-test company option helps new users acclimate
-simple bank reconciliation module
-security and role definitions
-GL reports are very useful to financial experts
Cons
-bank reconciliation doesn't force you to reconcile to the GL cash account. That defeats the purpose of a reconciliation...
-there is almost no customizability to the financial statements. I guarantee you will need to export (Excel) or use a different software (Crystal Reports) to build your monthly financials.
-Sage 100 products are hosted in-house, so in the age of the cloud, you will still need to purchase and support your own server, a pain for a small or medium sized business.
-there are no "drill down" options in financial statements. That ability in Management Reporter was a huge plus in Microsoft Dynamics products.
-Multi-fund reporting cannot be consolidated (unless this is an add on module we didn't purchase)
-There are no reports that show unposted JEs
-AP voids and invoice reversals are a NIGHTMARE. Seriously, my staff lose sleep over trying to never need to void a check in Sage.
-Dashboards are basic. It feels very "old" as a system compared to new cloud-based options.
-No auto reconciliation. I've heard that's a selling point of Xero.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
SAGE 100 is a Winner
Overall, Sage has helped with running our business and keeping everything straight - I would say my (our) experience with Sage has been a positive one.
Pros
It is a very robust package of modules - each module is for a specific task - general ledger, AP, AR, Inventory, etc. Once you have your company setup you assign your staff to be responsible for one of the modules and they become the expert in the module. All modules are integrated with the other modules so there is no need to upload and run sync programs - it is all done for you.
Cons
Sometimes the modules are not as intuitive as other modules - I can only guess different software designers designed different modules and therefore the nuances of writing logical code differ from individual to individual. This makes more a bit of discontinuity across the modules. Somethings a module will crash due to some parameter not having a specific number or letter in the database (don't even know how that would happen!) and you cannot diagnose it yourself - you have to call customer service. It will cost you money if you don't have a CS plan and chew up at least an hour of your time. However, in fairness it does not happen too often.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Good program
Pros
There seems to be a module for just about everything we need to within out company, which is very nice. It was pretty easy to learn with just a little bit of practice, much of it is self explanatory to new users! I do believe that ease of use is a major pro for Sage 100. I'm pleased with amount of data/reports we can process and print out, the information we need is almost always at our finger tips.
Cons
With multiple people using this throughout our organization, it'd be nice if two people could be in the same module at once. We're constantly going door to door trying to figure out who's in a certain module and when they'll be out of it. We reference a pay rate change report often, every time we click out of it, it asks if we want to purge all the files. Someone will accidentally click it someday- why would we want to do that? I also find myself getting a number of errors and the program shutting down on me. Often times if I shut my computer down and try again it'll work correctly when I open it back up.
- Industry: Printing
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
I don't have cloud just Sage 100
I don't have Sage 100 cloud?
Pros
The support people were excellent to work with and made our transition in 2012 as easy as a new installation could ever get. I also like that all the areas are similar, so if you know Order Entry you can translate that knowledge to say Purchasing.
Cons
When i go to create custom reports there are databases with the last three letters WRK. It would be great to have access to those databases; i realize they are a combination of existing databases but they have everything i usually need for a custom report.
The bug in the current software update where you can't close the ship-to-address box in the right corner is annoying.
- Industry: Electrical/Electronic Manufacturing
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Very good software. Has gotten better over time. Still room for improvement
I've been using Sage 100 for more than twenty years and it's a great tool most of the time. Databases were improved module by module several years ago and that made a huge difference in stability and reliability.
Work flow is consistent across modules. Once you understand Sage's way of managing workflow, it translates to other software modules, so there is less to learn.
Pros
Full featured. Has what you need in most modules to run a typical company. Decent implementation of Paperless office. Print and linking PDF copies of most documents is great.
Cons
Workflow can be frustrating or cryptic in rare cases. Implementation of paperless office, particularly for PDF invoices and uploaded documents is really good, but not great.
Needs better inventory work order management. Basic integration is terrible, GREAT integration is too full featured. We need something in between. Just a basic Work order process that actually works.
- Industry: Apparel & Fashion
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Moderately ok ERP
Having been administrators for multiple ERP systems, I found Sage 100cloud to be an entry-level ERP system with limited functionality for a company our size. It might have been ok when they first started with this ERP system, but the technology was too old compared to other systems and common sense functionality was not applied (for example, to change a bin location in inventory, a warehouse person would have to access the inventory maintenance screen whereby they could change costs or pricing or more; bin location changes should occur as a transaction record outside of the inventory maintenance screen).
Pros
Sage100c was relatively intuitive to use.
Cons
Data integrity was an issue. Our VAR was excellent but even when they couldn't assist and I had to contact Sage direct for assistance, even they struggled to resolve the data issue (in one case it had to do with correcting average costs on an item held in multiple warehouses).
- Industry: Construction
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Very Sad!!! Very Very Sad!!
I would never recommend this software. Any looking for a way out. I know other companies who use this software and are taking the same approach. Maybe after enough people leave their service, they'll start acting like a customer friendly company; not a company that says ...... "I gotcha!!" Time to take the ride!!!
Pros
It is a sturdy platform. Served its purpose. Has good features .... a good overall solid mid sized company package.
Cons
As in previous reviews, they are now price gouging with huge support price increases. Can't get any update without getting support plan. They do not have a "pay for support" option only for the experienced user of their software. Now we can't get phone support. Only support given is through web chat. That really sucks!! Imagine trying to teach someone how to use the Report Writer feature through web chat. Very Sad!!!
- Industry: Building Materials
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Easy to teach new employees
The payroll program works very well with our time clock program. The AP and AR modules are easy to navigate.
Pros
Our program is very customized to our specific needs. We have several different price levels based on customer pricing and species pricing (for which type of lumber is used). It is very easy to teach new employees the proper procedures with this software.
Cons
For some reason, the program shuts down on its own. I've been told it's "because the user is clicking too often, which then confuses the software so it shuts down."
- Industry: Machinery
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Sage 100cloud Software
Sage100cloud takes a bit to get used to; but the every-day functions are not difficult to maneuver. When you get into deeper more complex functions (which Sage offers) then it becomes quite difficult to learn how everything works together. It's a muscle machine and can handle a lot of data (we are in the manufacturing business).
Pros
We have used Sage for over 10 years. Our primary business is manufacturing. Sage has a wide range of tracking and amazing functions that can be done. If you need a robust program and have the budget for it, this is the one to go with.
Cons
Learning how to use all the completx functions proves to be difficult and training & software are very spendy.
- Industry: Design
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Sage 100cloud review
sales analysis, inventory slow moving analysis, gross profit and specialized reporting analysis
Pros
Visual integrator to import files and Sage intelligence for customized reporting needs
Cons
some of the standard built in reports such as sales orders by item and product line are not very excel friendly and look better on paper.
- Industry: Electrical/Electronic Manufacturing
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Bill of Materials with ERP
We upgraded recently from MAS90 to Sage 100 and get kept going with few problems. Sage 100 works seamlessly with our various Windows applications. The seamless ERP integration, history and reporting features have provided valuable support for our company over the years. It was one of our best early decisions.
Pros
When we started the business 20 years ago, we needed a good Bill of Materials integration with an ERP system. This software provided that. The company has grown with the software. The software easily integrates with the Microsoft Office tools.
Cons
There are a lot features for much larger companies that we do not use. The CRM feature is not easily integrated. It requires separate installation.
- Industry: Gambling & Casinos
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Best Accounting Software
Pros
Used Sage 100 for over 10 years across 2 different businesses. It is the best overall Accounting software that I have used. It is highly customizable and offers all of the features necessary to successfully manage all aspects of our company.
Cons
CRM integration would be the best addition that could be added to Sage 100. A single point of access rather than different software.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
LOVE Sage 50!
Pros
- User Friendly
- Easy To Use
- Simple To Understand
Cons
- N/A ..... I literally love everything!
Alternatives Considered
QuickBooks EnterpriseReasons for Switching to Sage 100
- Reviews- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Professional Layout
I have been able to access sage online from anywhere around the world and have instant access to my inventory and sales just a click away
Pros
I really liked the way sage classifies their segments as icons so as to easily identity the functions that you are looking for. The Layout has been carefully thought to be both simple but quite professional.
Cons
The software can become pricy as many features as only available as options which increases the cost of the operating software especially if you are a start-up company.
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Why I like Sage
Pros
I like how easy it is to get the information that I need when I need it. Reports are easy to read and understand. It is very easy to maneuver around.
Cons
Before we upgraded to a newer version I liked the way my reports printed off. Some of the reports went to landscape and some stayed portrait. With it doing that some of my reports are more pages.