CureMD Reviews

3.5
Overall rating
Reviews

3.5
Overall rating
Reviews
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User Reviews Overview

About CureMD

CureMD is a certified cloud-based EHR, practice management, patient portal and revenue cycle management. CureMD helps physicians and office staff manage their practice operations. It also helps practices adopt Meaningful Use -...

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Feature ratings

Value for Money
3.2
Functionality
3.4
Ease of Use
3.7
Customer Support
3.6

Browse CureMD Reviews

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Raees
Raees
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

3
Reviewed on 19/09/2022

EHR to Claim creation

Our physician and MD are write medical notes CUREMd and they are happy to use because it’s very easy to learn and they save a lot of time they create stress free step! Recommendation for small groups

Pros

Our provider are using this to write a medical notes for patient

Cons

During the scrubbing of claim you face some time issue this part need to be improved

Bramwel
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/12/2024

CureMD is the best of all times EMR I like it

It was nice using this platform it is super user-friendly

Pros

It is super easy to use
The best EMR system available
The customer care service is legit
It is super fast
The platform is pocket friendly

Cons

Only that some features are outdated
Otherwise the platform i really nice to work with

Jessica
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Functionality
3
Ease of Use
4
Customer Support
2

3
Reviewed on 17/12/2024

Not the worst but definitely not the best.

It's not the worst EMR I've ever used, but there are so many things I would change about it if I had a magic wand.

Pros

It is generally very easy to use. It doesn't have a complicated interface, so you can find pretty much anything you need on the left hand tool bar.

Cons

It can be very buggy. There are lots of random errors that generally require intervention from the support team. We are also not crazy about some of the billing operations.

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Glada
  • Industry: Retail
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/12/2024

CureMD review

I had an overall good experience and would recommend to others.

Pros

CureMD offers features like appointment scheduling and electronic charts for my convenience.

Cons

I was required to use Internet Explorer which was a little inconvenient.

Verified Reviewer
  • Industry: Hospital & Health Care
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 14/01/2025

Way to go CureMD

Satisfaction guaranteed. Yet they could do more.

Pros

It is seamless to use.
They are flexible with the needs of their customer.

Cons

Technical glitches are harder to avoid at times.
Customer service could also be better.

Verified Reviewer
  • Industry: Mental Health Care
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
4
Customer Support
5

3
Reviewed on 12/01/2025

CureMD - Slow but Steady Software

Pretty easy interface to use and learn, does help with the billing and organizing documents.

Pros

It is pretty user-friendly and like that it’s available on mobile as well. It generally makes the job a bit easier and good customer support.

Cons

The software can be a bit buggy and slow at times making it frustrating to use when work hours are busy/fast-paced.

Verified Reviewer
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 23/12/2024

Helpful in keeping track of medical docs.

Its been fantastic so far and will continue using in the future.

Pros

Really helpful for keeping track of my electronic health records.

Cons

I can't think of anything that isn't helpful really. Its been very helpful for me finding any forms or info I need.

Vasanthi
  • Industry: Medical Practice
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
4
Customer Support
4

4
Reviewed on 02/01/2025

CureMD is useful for managing medical documents.

Billing solution with good RCM customer care.

Pros

Only a few integrated EHRs offer the unique combination of being specialty-specific, ICD-10 compliant, and packed with an extensive array of features

Cons

CureMD slow performance can make managing busy office hours challenging.

Diana
  • Industry: Alternative Medicine
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/01/2025

Would highly recommend

Pros

How easy it is to use and navigate I would defitnetely recommend to other companies

Cons

There wasn’t much I didn’t like it all works so smoothly

Larry
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
4
Customer Support
0

4
Reviewed on 27/12/2024

CureMD Review

I use CureMD as a patient with my physician to receive medical information. I haven’t had any true issues with the system.

Pros

CureMD offers easy, secure (as far as I can tell) login.

Cons

The user interface could stand to be modernized.

Gregory
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 20/12/2017

Horrible

I Strongly recommend against this company. If you do proceed you need a lawyer to review your contract. They will promise you the world during the sell but leave everything out of the contract. They are still holding my data hostage. Make it clear in the contract you have right to all data and can have it migrated at no charge.

Pros

Nothing good about this company. Had to drop them after the first year. That was 3 years ago. We are still trying to get our data from them.

Cons

The system was painfully slow and almost impossible to document well even with the templates.
Customer service was awful.
The final straw was a salesperson calling me up frantically telling me there’s no way I can meet meaningful use unless I pay them thousands of dollars to step in and assist me. I informed them my malpractice offers a free service and I refused to pay. Despite this, I’d get harassed weekly to sign a credit card release so they can bill me. Come to find out, I was fine all along and met meaningful use without paying them thousands.

Mikki
  • Industry: Mental Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 16/08/2018

In general working with this software is stress free!

In general I am happy with the software--it truly could not be easier to use.

Pros

I like the simplicity if the software. Everything about CureMD is very easy to navigate. Another plus is that I can view some elements of the software via an app--which is super helpful when I am on the go.

Cons

I do not like that it only seems to function with Internet Explorer. Periodically there are glitches in the system which prevent me from completing a task.

Patricia
  • Industry: Health, Wellness & Fitness
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
2
Customer Support
3

3
Reviewed on 20/08/2019

Too slow

We were a mobile team and this software was not geared to work in mobile setting

Pros

Information carried over from patient to patient

Cons

Too slow - took forever to finish a chart

Matthew
  • Industry: Mental Health Care
  • Company size: 51–200 Employees
  • Used for 2+ years
  • Review Source
Value for Money
3
Functionality
2
Ease of Use
2
Customer Support
2

2
Reviewed on 18/01/2018

CureMD Platform review

Pros

Affordable. I do like the new contact we have with them. He is much more attentive to our needs than the previous contact.

Cons

Not very user friendly. Does not operate on any browser except Internet Explorer. Slow to respond to command. No split screen capabilities. Poor reporting system that is not suited to our needs. Time consuming to verify patient information. Time consuming to enter new patients in the system. Eligibility checks are often incorrect. limited on it'#39;s usability on Ipads. No Kiosk capabilities. We are a mental health clinic which is not their strong suit.

Jake
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Functionality
2
Ease of Use
3
Customer Support
4

4
Reviewed on 05/12/2017

Adequate for generic purposes

It is simple to use, but too simple and I felt the customization is where I ran into most of my problems.

Pros

The patient portal and running reports are the highlights and the rest is lack-luster and dated. If your in the market for the leading up-to-date software keep looking.

Cons

The customer service is lacking (that is the nicest way to put it). I am a younger doc with average tech-saviness, and this software just doesn't flow well. and Has a number of glitches. When you run into these glitches you WILL be left hanging because it takes forever to communicate with a competent rep.

Sariye
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 10/03/2017

Horrible experience! Almost nothing works! Waste of money and time!!!!

Pros

Nothing!!!!! Can't even think one positive about this system unfortunately! Deep regrets picking such system!

Cons

Horrible system and service!!!. Cannot even resolve any issue we come across. What a waste of time/money !!!!
Reps have no clue about anything. They will close the tickets even before resolving problems. Using paper charts would be more time saving and safe!!!!! Can't wait to switch to another system. This system is way below standards!!!!!

Christina
  • Industry: Medical Practice
  • Review Source
Value for Money
0
Functionality
1.5
Ease of Use
2.5
Customer Support
1

1.5
Reviewed on 15/11/2013

Unsatisfactory Business Practice

Pros

Nothing right now.

Cons

Our contract with CureMD expired at the end of October 2013. During this time we purchased a new electronic medical record system that would make office life so much easier. Unfortunately, Cure MD was not compatible with our new system. We were told that in November we would be able to do a data conversion to our new system. On November 1st, however, our use of the system was cut off even though we were paid up until the end of November. After a 3-day runaround, we were eventually told that they would not allow this conversion to happen unless we paid an large additional fee. The only bright side was the customer service rep we were working with. He was personable and friendly. You could tell that he was not happy with our outcome.

Stephanie
  • Industry: Medical Practice
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
5
Customer Support
3

3
Reviewed on 08/11/2016

EMR

The system is simple enough but it does have it's flaws as does any system. The price is competitive with other billing options out there.

Pros

easy to use, reasonably priced.

Cons

Feels like for the last 2yrs or so Curemd's main focus has been their EHR and not their billing program. The billing side could use some work and updates for instance i don't need to know a patient's sexual orientation to bill for an office visit. We do not use the EMR so it is a waste of time to have to fill in or skip these items.

anil
  • Industry: Medical Practice
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/10/2016

MD

Its easy useable and less complicated,easy icon, very well selection of icons and less complicated, made for us especially, keeping in mind, the time factor and speed a physician needs

Pros

user friendly, easy icon, very well selection of icons and less complicated, made for us especially, keeping in mind, the time factor and speed a physician needs

Cons

might not look beautiful or colorful as other products

Andre
  • Industry: Medical Practice
  • Review Source
Value for Money
0
Functionality
4.5
Ease of Use
5
Customer Support
4.5

4.5
Reviewed on 15/08/2014

Much better than my previous EHR

Pros

The integrated system has saved me a lot of time. Everything is simple, defined, and convenient. Previously, I was using Athena for their EHR and a smaller vendor for Practice Management. There was always a hassle of compatibility and data being duplicated.

Cons

Its access is limited to Windows. I'd love to see my EHR on my Mac. Their iPad app, Avalon, isn't fully functional at the moment; however, that is improving, and I've been assured that full functionality will come in pretty soon. Apart from that, it's perfect.

James
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 05/10/2016

Experience with CureMD

My experience with CureMD has been pretty good I really like certain aspects of their service. The customer support is truly amazing, I never have to wait too long on the phone and they get started on the issue almost immediately. The thing I like most is once they fix a problem, it never comes back.
I see my friends who are coders thoroughly studying ICD-10 and it relieves me that I have such reliable software where I don't need to do any studying at all on the changes because I know my software will be updated in time.

Tim
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
4
Customer Support
5

5
Reviewed on 09/11/2015

Best I've come across, and Oh I've come across many!

It's been four years since I am using CureMD's specialty ehr for my practice, I can proudly say that I am a loyal and happy customer. Never have I experienced any major issue for which the company didn't offer prompt support. The best part is that it's customized to suit my specialty which is oncology. It's easy to use and saves my practice a lot of time. I highly recommend it to my colleagues.

Joffery
  • Industry: Medical Practice
  • Review Source
Value for Money
0
Functionality
4.5
Ease of Use
4
Customer Support
3.5

4
Reviewed on 19/08/2014

Good features, low cost, and customizable

Pros

The software didn't cost us a lot. It does what we ask it to do, and we don't have to call someone over for updates; they're automatic.

Cons

A support issue took about three days once. I get that it was complex, and other vendors take as much time, but three days was very long for my practice.

Melanie
  • Industry: Medical Practice
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
4.5

4.5
Reviewed on 17/12/2014

Thumbs up for CureMD

Pros

It's very easy to use and is customizable. They have great support that is always there to help us. Before CureMD, we had a huge problem with support, however, support with CureMD has been exceptional.

Cons

Nothing really. The product has so far exceeded our expectations.

Maurice
  • Industry: Medical Practice
  • Review Source
Value for Money
0
Functionality
4.5
Ease of Use
4.5
Customer Support
4

4.5
Reviewed on 29/08/2014

Comprehensive product

Pros

I like the efficient scheduling, the simple and convenient document management, and the connectivity with pharmacies and labs.

Cons

Their iPad app is very basic. I am looking for a more improvement there.

77 reviews