AWeber Reviews

4.4
Overall rating
Reviews

4.4
Overall rating
Reviews
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User Reviews Overview

About AWeber

AWeber provides online marketing services for small businesses. They provide marketing solutions to help you - Grow your email list - Increase website traffic - Monetize your content - Sell your products or services - Automate...

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Feature ratings

Value for Money
4.2
Functionality
4.2
Ease of Use
4.3
Customer Support
4.5

Browse AWeber Reviews

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Nanaka
Nanaka
  • Industry: Financial Services
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 06/09/2023

Using Email Marketing Effectively

Simple email automation solutions have simplified our marketing efforts, allowing us to easily construct dynamic campaigns. The mobile-responsive email templates ensured that our messaging reached our target audience regardless of device. AWeber's holistic approach has improved our email marketing strategy and strengthened customer relationships.

Pros

It's important to draw attention to some of AWeber's limitations because it distinguishes itself in the field of email marketing with two remarkable characteristics. Although useful, the reporting and analytics features could use more cutting-edge alternatives for comprehensive analysis of campaign performance. Also, increasing the number of third-party integrations that are enabled would give users even more options when integrating AWeber with their current marketing solutions

Cons

It's a dependable choice for email campaigns thanks to its user-friendly interface and powerful automation tools. Continuous improvement in reporting features, on the other hand, would provide marketers with even deeper insights into their email performance, allowing data-driven decisions for better results.

Alternatives Considered

Zoho Campaigns

Reasons for Choosing AWeber

We switched from another email marketing service to AWeber because we wanted a more user-friendly and robust platform. Our old solution lacked the automation capabilities we required to properly grow our marketing activities. Thanks to AWeber's user-friendly UI and attentive customer service, the transition was smooth and productive.

Switched From

Acumbamail

Reasons for Switching to AWeber

The email automation features are ideal for our requirement to successfully engage our audience, and the mobile-responsive templates ensure a professional and consistent brand image. AWeber's customer service commitment and user-centric design influenced our decision.
Carolyne
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
2

4
Reviewed on 17/09/2024

Not the best at keeping subscribers

Aweber was the 'gold standard' in email marketing when I used it a few years ago. The problem I encountered was when transferring an email list over from another provider. Not everyone clicked the link to resubscribe and I lost thousands from their software. I couldn't send them another email from there. I understand the requirement to resubscribe but this was an existing list from another provider. I also lost clients and friends from my list who were confused as to why they no longer received emails. They had to go to my website and sign up again. I couldn't contact others to do the same - because I couldn't email them! Years of building a list was gone.

Pros

Aweber is straightforward and has a good interface and a no-nonsense approach to email marketing. Their pricing is fair and you pay more as your list grows giving you the chance to get started without an inflated cost.

Cons

I found them to be really restrictive with my email list and I lost a lot of subscribers.

Josh
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/10/2024

Good Software

Overall good. It was always user friendly and never created any frustrating days. I’d definitely recommend it to someone.

Pros

I liked that it guaranteed the deliverability of emails.
I like how you don’t have to have people opt in to get them on your email list and rather customize it there.
I liked that it would integrate with a lot of software.

Cons

I think the price compared to how many people you can have in the campaign isn’t very good. It’s too high for what you get.
They didn’t have AI at the time I was using it either so that was a negative. As well.

Top AWeber Alternatives

Jo-Ann
  • Industry: Retail
  • Company size: Self Employed
  • Used Weekly for Free Trial
  • Review Source
Value for Money
4
Functionality
2
Ease of Use
5
Customer Support
4

3
Reviewed on 30/01/2024

Good for Etsy integration

AWeber offers a very easy integration with my Etsy shop, allowing me to collect Etsy customers emails for email marketing. Unfortunately, it does not work all the time and it's not so easy to navigate their interface to solve the issues. Very good customer support.

Pros

It offers Etsy integration allowing purchasing customers on the platform to be added to mailing list

Cons

Not very intuitive or easy to set up, integration does not work all the time

Alternatives Considered

Omnisend

Reasons for Switching to AWeber

Aweber offers free Etsy integration, it is more expensive on Omnisend for Etsy
Nathalie
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
5
Customer Support
5

5
Reviewed on 17/09/2024

Aweber the right tool to start as a small business entrepreneur

Great. I’ve been using Aweber for almost 7 years. But have to move to another software which include a CRM.

Pros

Very easy tool and the availability of the support team.

Cons

I would like to have more flexibility with the tool. A map would be great to have an overall view of the campaign. It would also be great to have more automations tools

Alternatives Considered

Mailchimp

Reasons for Switching to AWeber

My coach advise at that time. He was an affiliate but it was really a good choice anyway
Verified Reviewer
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 01/04/2024

Use It - Better than Mailchimp

Pros

Their support is better than Mailchimp. Yes, I said that. I think there was a time MC had support down pat, but Aweber always has someone available via their chat tool to help me.

Cons

Their email editor until recently was pretty janky, but recent updates have really improved this.

Angelica
  • Industry: Pharmaceuticals
  • Company size: 501–1,000 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 13/06/2023

Streamlining Email Campaigns: Maximizing Efficiency with AWeber

I used AWeber to manage email updates and communications with stakeholders, such as researchers, collaborators, and industry partners, during my internship at the university's Department of Pharmaceutical Development and Research. Building professional connections, exchanging research discoveries, and successfully disseminating information all benefited from the software. AWeber's user-friendly UI and adaptable templates made creating emails quick and easy while maintaining brand consistency. The automated features improved communication efficiency by enabling customized messages and guaranteeing prompt follow-ups. We could monitor engagement levels and modify our email campaigns as needed thanks to AWeber's dependable deliverability and analytics. AWeber was essential in establishing departmental collaborations and supporting our study.

Pros

AWeber provides businesses with a strong email marketing solution that enables them to engage their audiences and get results. Without any coding experience, you can easily design professional-looking email campaigns using its user-friendly editor and drag-and-drop functionality. With the help of AWeber's automation features, businesses can communicate with customers in a targeted and personalized way, nurturing leads and forging lasting relationships. The program offers in-depth analytics and reporting that provide insightful data on subscriber behavior and campaign performance. The wide template collection and customisable sign-up forms offered by AWeber further improve lead generation and brand consistency. AWeber is a dependable option for companies of all sizes looking to maximize their email marketing efforts because to its exceptional customer support and consistent deliverability.

Cons

AWeber has many advantages, but there are also certain things to take into account. When compared to some contemporary email marketing platforms, the software's user interface could feel a little archaic. Although it offers the most fundamental automation features, more complex workflows could call for extra integrations or workarounds. AWeber's price model, which is based on the amount of subscribers, could be difficult for companies with lists that are expanding quickly. The template customization choices may not offer as much freedom as other rivals, but being enough for the majority of needs. Despite these drawbacks, AWeber is a good option for email marketing needs thanks to its extensive feature set, deliverability rates, and customer support.

Matthew
Matthew
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
3
Customer Support
5

4
Reviewed on 22/06/2023

Aweber

Pros

The drag and drop email builder made it easy and faster to create them. Aweber was easy to use for the most part. There were some instances where it seemed like unnecessary steps were added to the process. Integration with my company was smooth also.

Cons

The least liked part of the entire thing is the fact that you cant have a free account and have your verification turned off for new subs.

Alternatives Considered

GetResponse

Reasons for Switching to AWeber

I was told Aweber had better email delivery stats
Sam
Sam
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 07/06/2023

One of the most effective pieces of software for online marketing via email.

If you're seeking for a dependable and simple email marketing solution, AWeber is what you need. It's an effective tool for organizing marketing campaigns because to its automated features and ability to connect with other apps. It may not be the greatest option, though, if extensive personalization and detailed reporting are must-haves for your business.

Pros

My first foray into email marketing was with Aweber. It's perfect for mass emailings like newsletters. Once among the finest, its email delivery rates were respectable. It also gives decent options for customizing emails for each individual consumer.

Cons

Although Aweber has many useful capabilities, I have found that its email template customization possibilities are limited, making it difficult to create truly unique layouts.

Carleton
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/11/2024

Industry-Standard Email Marketing

Basically, I've used Aweber for decades to handle email-marketing and collection. Works reliably and their customer support is helpful.

Pros

AWeber's forms are easy to implement and they're accurate.

Cons

Sometimes, I don't know what features exist that might benefit me.

Manish Singh
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 04/02/2023

A Comprehensive Review of Aweber: Pros, Cons, and Overall User Experience

Aweber is well-regarded as a solid option for managing email marketing campaigns, but it may not be the best fit for everyone's needs and preferences. It's important to evaluate the specific needs and budget of your email marketing strategy before choosing a tool. But AWeber gives a free account, which is the best point of this software.

Pros

I like most about Aweber is the Drag-and-drop email builder, Automated email sequences, and pricing.I can subscribe and Unsubscribed people from my list. A wide range of integrations with other tools. Comprehensive reporting and analytics. Also, testing tools and a Good deliverability rateOverall, Aweber is often praised for being a reliable and effective tool for managing email marketing campaigns.

Cons

Its interface is outdated and not as visually appealing as other email marketing tools, and the automation features could be more flexible and customizable.

Alternatives Considered

GetResponse

Reasons for Switching to AWeber

Because:Ease of useLow pricing with good featuresAutomationIntegrationGood customer support
Jason
  • Industry: Music
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 14/05/2022

Way better than MailChimp.

I switched to AWeber from MailChimp after learning about how bad MailChimp does with keeping our emails out of the Spam folder. I reached out to AWeber’s customer support multiple times and I can vouch for how AMAZING they all were.

Pros

Customer service is AMAZING when you need them. I can’t stress that enough. Once you learn your way around AWeber, it’s not too difficult to start creating campaigns and sending mass emails out. I love being able to have multiple list for different products and services. The A/B split testing is a really nice feature as well. They also help you connect your website domain host to help you stay out of the spam folder.

Cons

There is a bit of a learning curve to it. Setting up your host domain to prevent emails from landing in the spam folder is not an easy thing to setup but that’s a complicated process for ANY email marketing software.

awogor
awogor
  • Industry: Professional Training & Coaching
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 23/02/2021

Poor Deliverability For Me Best Tagging Experience

My experience with Aweber's customer support even when I start as a free trial was something to take home about.

It's easy to create both HTML templates for your emails and also, their easy drag and drop email builder makes it possible to design your email templates or pick from the library of already made templates and edit your campaigns.

Email campaigns can also be shared with someone else to import all the flows to their autoresponder with Aweber and save a lot of stress.

Pros

I love Aweber's ease of signing up plus, it's a powerful autoresponder with a nice user interface, great email list management, custom segmentation, and the fact that it even delivers analytics to your email after sending an email campaign makes it my favorite. As compared to ConvertKit, Aweber is still cheap and an affordable autoresponder to rely on.

Aweber has outstanding customer service which you can reach at any point in time from email, live support, and phone call.

Cons

Aweber's Campaign flows feature is currently my third best but then it lacks some features as compared to sender. An example of that feature I was looking for is setting a condition of either a subscriber is qualified to receive the next flow or change a path. That which I can't find in an expensive autoresponder like Aweber.

Alternatives Considered

Kit and Sender

Reasons for Choosing AWeber

I was promoting Affiliate products and MailChimp had to shut me down and that was why I sourced for another autoresponder which can give me control over my list, what I send and when I send to them.

Switched From

Mailchimp

Reasons for Switching to AWeber

I read a lot of reviews about successful affiliate marketers using Aweber to make money and I thought I should go for it. Plus, I liked their Free trial which offers almost everything the paid plan offers with 500 subscribers.
Kreasan
  • Industry: Construction
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/12/2023

Aweber is a game changer email campaigns tool. Easy to use.

By the best. Aweber takes the lead in streamlining email campaigns. Automation is achievable and it quite relatable.

Pros

I want to start by passing my gratitude to the customer service team for their support all along. They have made integration especially during the initial set-up easy and fun. Well organized dashboard making customization and navigation quite easy. On the performance, for the period I have used Aweber, everything has worked well and for the few tough times, the customer service team has always been present to assist. Reliability is at top notch and accuracy of results is quite dependable. I highly recommend Aweber.

Cons

Cool. I have not experienced much negativity with Aweber. It's difficulties are easy to fix.

Michelle
  • Industry: Internet
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 24/10/2023

Is Aweber all that it chocks up to be?

Pros

I found Aweber to be a great software - easy to use, fully loaded with functionality for any business and integrates well with any software you might currently use for your business.

Cons

For me, I have no cons that would be a deal-breaker in any way.

Brian
  • Industry: Human Resources
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 12/07/2023

An easy to use email management program

Pretty seamless

Pros

It’s intuitive and feature packed. The free version gives you more than enough to work with.

Cons

Once your list starts expanding, you start paying.

Collis
  • Industry: Internet
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 06/09/2023

My experience using Aweber

My overall experience was good, despite my shortcomings, their contact support was willing to work with me.

Pros

I liked the fact that you were not limited to the amount of emails you could send despite the contacts limit.

Cons

I can't say that I had any issues with Aweber.

Alicia
  • Industry: Luxury Goods & Jewelry
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
0

5
Reviewed on 29/03/2023

No Code Automation To Evolve Your Business

I was able to use the free trial to test out this platform to see if it would work for me. It also offers shared workspaces so it was easy to collaborate with the team and troubleshoot.

Pros

I love Aweber's ability to manage emails, the customer support is incredible, and the drag-and-drop builder. The fact there is no code automation was a huge plus for me.

Cons

Unfortunately, you do need to pay to make use of the features, the free version is not enough. I find it a bit pricey compared to other alternatives available.

Alternatives Considered

Gmail and Google Workspace

Switched From

Sendlane
Bill Laurel
Bill Laurel
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
4
Customer Support
0

4
Reviewed on 26/03/2023

Awesome!

Pros

It allows me to quickly create engaging emails with their drag-and-drop email builder. I also appreciate that I can track the success of my emails with their comprehensive reporting suite. Additionally, I love the variety of automated features like segmentation, list segmentation, and automation rules. All of these features make AWeber a great choice for businesses looking to maximize the impact of their email marketing campaigns.

Cons

AWeber has some features that I found difficult to use. For example, I found the automation rules difficult to configure, and the interface was a bit overwhelming. Additionally, the customer service was not always helpful or responsive to my inquiries. I also found that some of the reporting was not very detailed and I was not able to access some of the data I needed.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 03/04/2023

Aweber personal review

Pros

AWeber is very easy to use and has a very satisfying results especially in your email marketing efforts and a very good email deliverability. It is very ideal especially in the first stages of your email marketing campaigns.

Cons

All i can say is the platform is very costly, but still a good platform to use.

Edward
Edward
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Monthly for Free Trial
  • Review Source
Value for Money
0
Functionality
3
Ease of Use
4
Customer Support
0

5
Reviewed on 21/01/2023

Aweber is a reliable and easy to use platform for managing email campaigns

They deliver emails pretty well and have a long history of success. For anyone looking for a reliable email marketing solution, Aweber is a giant in the industry.

Pros

One of the features which stands out to me is the live chat facility on their website. This allows customers to get quick answers to any queries or questions they might have about the service or product in question. The customer support team is always helpful and available at all times during business hours.

Cons

Rarely there are issues with Aweber where emails will randomly wind up in the spam folder for no good reason at all. This can be extremely frustrating as it can lead to lost leads, lost sales, and diminished customer trust.

Steve
Steve
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/09/2022

Aweber is my autoresponder service and should be yours as well

Pros

There are several features and benefits that Aweber provides and you may find other benefits they offer to help you more than I but for me, analytics and campaign management are top of the list of my 'Pros.'

Cons

The one drawback or 'Con' that Aweber has always had is the default forms. Unless I am not looking hard enough for them, the signup forms are the same ones I had when I began using Aweber in 2008.
On the plus side, these forms are so bad I learned how to craft my own forms so all I need is the plain HTML code from my subscriber list and embed that onto my custom form.

Elizabeta
Elizabeta
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 02/08/2021

Build your email list with Aweber

Pros

I use this software from the beginning. In the meantime, I tried almost all autoresponders but this one has the best deliverability and single optin. They have 24/7 support and you can solve any issue immediately.
You can import the campaigns, duplicate them with share code, setlist automation. Many autoresponders don't allow to promote affiliate links only website links. Aweber is not among them.

Cons

You can't put the tracking code on their website builder

Verified Reviewer
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
4
Customer Support
5

4
Reviewed on 20/05/2022

You can do better

Good for beginners, but honestly, if you are going to learn email marketing, you might as well learn how to use something else.

Pros

Best in Class Customer Service. I don't think you will find any other email tool with better customer support. Customer support is far better than other email marketing tools. They are quick to reply & very knowledgable (Live Chat & Phone)

Cons

Aweber is sort of a dinosaur. They've been around for a while. But they just aren't as advanced as the newer email marketing tools out there.
They keep adding new features (like landing page builder, but they are completely ignoring the fact that their ecom features & deep integrations are basically non-existent.
Aweber is fine for a simple weekly newsletter, but when it comes to deep integrations with ecom they are stuck in the past (such as syncing with Shopify and allowing triggers based on the customer journey).

Jean
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
3
Customer Support
5

4
Reviewed on 05/05/2022

A good overall product but quite expensive and quite limited

I signed up there because there were number one and it was an easy setup. Over the years competition has been improving a lot and cutting down the price while Aweber stayed the same while raising prices. I was also disappointed when I realized I was charged multiple times for one email address (for each list), and also for unsubscribes. Have to get in touch with support for them to delete in batches. Good support, that being said.

Over the years I got frustrated by using the software and how much I was paying for it.

Pros

Deliverability to subscribers inbox. Aweber is a reference and well known so email do get in people's inbox. However that has changed in recent years in my country (France).

I enjoyed the drip sequence (emails are sent in order over days), but that feature is now available in competitors for cheaper, sometimes better.

Customer support has been great, very fast, friendly and responsive.

Cons

Templates are quite dated and the general interface is a bit limited. For example, you can only delete 100 subscribers at a time... even if you are charged for the unsubscribed users. Pricing is quite high considering the features. Too high for the money I make with the list.

Languages : some part of the software are "hardcoded" in English which is problematic for foreign subscribers.

Alternatives Considered

Constant Contact and Mailchimp

Reasons for Switching to AWeber

Price and deliverability
311 reviews